I see WhatsApp supports other response types such as:
Lists
Multi-product message
Product display page (PDP)
Cart
Order message
Are these accessible via the Twilio platform? We currently integrate via Twilio conversations and wondered if these are supported? I could not find anything when I searched the documentation.
Related
facebook recently allow everyone to send marketing messages, and create marketing templates.
but when try to create whatsapp template in Twilio dashboard there is no such option as marketing message(just transaction)
I wonder if its ok for me to create templates directly through Facebook or it will mess thing up and I must use Twilio directly?
there is more missing options like attaching media or header to template
twilio dashboard (no marketing category):
facebook dashboard:
tldr: is it ok to use Facebook api directly when using Twilio to register my Whatsapp number?
I checked on this question with Twilio product support and the answer was:
I don't believe this would be possible, as the number and configuration would be tied directly to Twilio. You could certainly try, but this is not something we can offer guidance on or provide support for if you proceed.
I don't have my own WhatsApp number to try with, so I can't verify or test whether you can use the Facebook APIs directly either.
If you are in the Content API beta and you are finding that it still doesn't provide you the features you need, then I recommend raising that with the beta team, who will work to bring it to the API.
I am using a Twilio WhatsApp template to broadcast a message to the users and one of the placeholders in the template takes a youtube URL as input. A normal whatsapp message with youtube URL generates a youtube thumbnail on sending to the user. But in a twilio approved template with youtube URL, the thumbnail doesn't load when the message is sent. Is there way to keep the youtube thumbnail even for a twilio template?
Twilio developer evangelist here.
There is very little I can find in the WhatsApp API documentation on URLs in template messages. I did find these WhatsApp template message guidelines that say that:
The URL domain in your links should belong to your business.
It's possible that WhatsApp will only show a URL preview in a template message if the URL domain is from your business.
You might find better answers asking in the WhatsApp developer community channel.
According to facebook dev
docs whatsApp provides 2 template.
call to action
Quick replies
After looking into twilio docs i did not find support for Interactive message Templates for nodejs.
Is interactive Message Templates for whatsApp not available in twilio nodejs sdk ?
If available can you provide a link thanks.
Below is information on Twilio WhatsApp templates (which are used to initiate contact to the consumer). The Twilio WhatsApp sandbox has some default templates but you must define templates for Twilio WhatsApp enabled numbers.
Send WhatsApp Notification Messages with Templates
The Twilio API for WhatsApp now supports interactive message templates. Check out the documentation for using buttons in WhatsApp templates here.
I am trying to use the Twilio API to send WhatsApp messages to a group but I could not find any support. WhatsApp Business API supports this use case, so I was wondering if Twilio has support for messaging to WhatsApp groups instead of individuals.
Looked at Twilio documentation but there wasn't any API for it.
Twilio developer evangelist here.
Under these FAQs on the docs, it mentions that this is not supported yet but is expected to be so in the future.
"Can I send messages to WhatsApp groups or manage groups?
Currently, our API does not support messaging with or managing
WhatsApp groups. We expect to add support for groups in the future."
Hope this helps!
I'm trying to send an arbitrary message using C# to a YouTube user. I've learned you can only send messages to contacts if using the YouTube API within C#. Trying to see if anyone knows of anyway of sending to an arbitrary user, similar to "TubeToolbox", very popular program.
That's not supported at all via the YouTube API.