I'm trying to create twitter developer account, so adding phone no at two factor auth page. but getting We cannot send a text message to this phone number because its operator is not supported.. I've a jio connection & I'm from India. what is the solution?
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I am using the Verification service and all working fine. My Service Name appears in the body of the Verification message correctly but how can I change the SMS From label?
In my SMS app I see a list of messages from various contacts and companies, the message from Twilio Verification Service shows as a 5 digit code e.g 12345. How can I change that from 12345 to "MyService"?
I get messages from other companies and a short company name appears as a contact name, how can I do the same with my twilio verification service?
Thanks
Twilio developer evangelist here.
Twilio Verify uses a variety of short codes, alphanumeric sender IDs and other phone numbers in order to send the verification messages around the world. The Verify team work on ensuring the numbers/sender IDs have the best possible delivery by pre-registering them in various countries. This gives you the highest possible chances of getting authentication messages delivered swiftly. You can't customise the number by default.
If you are looking to customise the number that is used, I would recommend you talk to the Twilio sales team to see what you can arrange.
I was tasked with writing a web app which would allow customers to type and send a message on their browser (mobile or desktop) to a business. I was able to achieve this using Twilio, however the business requested that they received the messages from the customer themselves and NOT the Twilio number.
Basically, they want to establish a connection between the customer and the client via SMS
This is the way I forwarded the message:
Customer Browser -> Twilio -> Business Phone
The SMS body would include customer message, name and phone number.
The problem with this approach is that the business employees want to be able to simply press "reply" on their phone messaging app and connect directly with the customer instead of receiving the text message from a Twilio number, and starting a new message to send to the customer (apparently this doesn't integrate properly with their database).
Is there a way to send an SMS from a Twilio number but appear as if it was sent from a customer number? Hence, change the "from" / "reply-to" number.
Thank you.
Edit: I think its possible that I request and authorize customer numbers to my Twilio account. However this would mean storing customer phone numbers and I'm not sure if I have the permission to do this.
This is how you send a message (NodeJS):
client.messages.create({
body: 'Hello from Node',
to: '+12345678901', // Text this number
from: '+12345678901' // From a valid Twilio number
})
The from attribute MUST be a valid (authorized) Twilio number. Hence why customers would need to give away their number in order to become valid.
In my opinion, this is not possible and that is very good so. Think about the implications if you could just send a message from a number that you don't own. Furthermore, it is not optimal if you would request access to your customer's phone numbers. However, you could use the Twilio proxy service in order to set up the conversation between the client and the customer. For more information please visit the proxy docs. It is still in Beta but works reliably IMO.
You cannot.
Even with the authorized numbers feature, it requires an opt-in via a phone call or SMS response which your customer would have to field.
Perhaps allow a customer to include their number in the message body, which with modern phone's is as simple as clicking the number to bring up the ability to message that number
For more info see here twilio docs
The Microsoft bot framework is returning the error "Provided phone number does not belong to Twilio account." when I try to connect it to my Twilio phone number. It works with Skype, Slack and Facebook but this SMS connector will not let me get past the registration. What gives? is there a known issue with this part?
I had this same issue, I had failed to put the "+" in front of the phone number. It worked fine once this was in place.
eg.
+44753....
rather than
44753....
Never mind...I will write my own SMS connector. Easier they using yours anyway
No matter what I try existing phone numbers in a connected account don't show up. Does this mean the connect application must provision all new phone numbers but can't use existing numbers in the user's account?
A Twilio Connect account (which is actually a subaccount of the authorizer's account) cannot access the main account phone numbers. So it works as you suspect, in order to send SMS messages from Twilio Connect subaccount you would need to purchase another Twilio phone number.
If you need additional info, I'd suggest reaching out to support via this form.
Background
I use Twitter's Digits SDK in an app for sign-in, essentially allowing the Users to sign-in quickly use an existing (previously verified by a web app) mobile numbers. This has worked great during internal testing and everyone likes the feature.
Digits SDK
This is part of Twitter's Fabric SDK. It provides a view controller that appears, allows a User to type in a phone number, verify it with a 6-digit code sent via SMS, and it returns auth tokens, etc.
Problem
In order for Apple to review my app, I have to provide a phone number where an Apple employee can receive an SMS [from the Digits verification service] so to be able to authenticate and test my app.
Problem is, I've already tried a number of "Read SMS online" services, but none are receiving the codes from Twitter / Digits. Without a solution, I'm don't have a way for the Apple review team to get past the first menu of my app.
Any ideas? Thank you.