Bot is getting stuck at "Download Dependencies" in A360 - automationanywhere

Automation Anywhere A360 BOT stuck in downloading dependencies, whenever I try to run the bot in dev server.
What I have tried:
Re-installing the Bot Agent with Admin role.
Restarting the Bot Agent Service and preloading the packages.
Stopping the Bot Agent Service and renaming the Global Cache Folder to some other name. Then Again starting the Bot Agent.

Sometimes I see this issue and I have remove the device from within the control room devices list, clear the global cache and then run through the device connection process again.

Related

Permissions for apps started by services running as Local System

We have a legacy service running which is responsible for monitoring another service, but also starts a console application (written in C) which continues running in the background. If we start the console application from the cmd prompt, it works fine. If we also start the service under the Network Service account, it also starts the console app fine, but in that case it cannot start the other service.
So since the service has to monitor (start/stop) another service, it must be started under Local System account to get the necessary privileges - but the problem is that the console application started by this service then cannot read its configuration from the appdata folder.
I can see that the console app gets the APPDATA folder as C:\Windows\System32\config\systemprofile\AppData\Roaming, but the app states that the configuration file inside this folder cannot be found so it closes itself. When I start it from a normal user account, it goes to this users' appdata folder and works properly. I even tried giving the Users group additional permissions for its folder inside the systemprofile\AppData\Roaming folder (which doesn't make sense, since the app is running as Local System), but it didn't help.
What is the best way to make this console app read settings from the Local System appdata folder?
Or, alternatively, is it possible to grant this single service permissions to start other services, without starting it as Local System?
If we start the console application from the cmd prompt, it works fine.
This means that the account you are logged in to has sufficient rights to do everything you need. Specify that account on the service's "Log On" tab and you should be good to go!

TFS 15 RC1 - Build agent not running/working - no agent pool found with identifier

We currently have upgraded our Team Foundation Server 2015 to Team foundation server 15, RC1.
But i cannot get our existing or new build agents running. The error we got is always the same.
No agent pool found with identifier 1 (or 2, ....).
I have checked the database and there is an agent pool with that ID.
Any idea anyone?
thanks.
If the build agent pool definitely exists, but the error is can't find the agent pool. Then the issue is very likely related to permissions.
When configuring the build agent(new created or existed), you need to make sure the account which running the configure command or script have enough permission.
The user account needs to be part of the Agent Pool Administrator Accounts.
Update
Try below ways to narrow down the issue:
First check in that if the build server is available and enabled in
TFS at https://YOURCOMPANYNAME:8080/tfs/_admin/_AgentQueue, and
your build agent should be “Green”.
Make sure the agent is in interactive mode.
Try to change a domain account which is a member of the Build
Agent Service Accounts group and belongs to "Agent Pool Service
Account" role, to see whether the agent would work or not.
Double check whether there are some Firewall interface block the
build, try to disable all related settings.
Update 2
Browse the Control Panel - Team Project Collection - Team Project- Agent queues- click agent pool - Roles- click Add... - Add your user ID and select Administrator in Role
After this try again.
Thanks for your time, however the issue is solved with Microsoft support.
It turned out that my default access level was stakeholder, while build permissions are in the basic. So i had to change the default access level to Basic.
That's obvious a bug in the new RC1, but like you said, it was some kind of a permission issue.
thanks again.
I had the exact same thing: an existing build server, which was working until somebody upgraded it. Error message in the .\BuildAgent_Diag\ folder kept saying
Failed to create session. Sleeping for 10 seconds before next retry
----------------------------------------
Microsoft.TeamFoundation.DistributedTask.WebApi.TaskAgentPoolNotFoundException: No agent pool found with identifier 7.
I already had the service running as a domain account with "build admin" permissions.
The solution was to run 'ConfigureAgent' again: Open a command prompt as administrator. Change directory to your 'BuildAgent' folder (or where ever your 'ConfigureAgent.cmd' file is located) and run 'ConfigureAgent.cmd'. It will ask a few questions. I stayed with the current settings. I had to enter the password for the service account. Eventually the wizard completed and everything worked again.

How to get networked test app to run under Jenkins user

I have a build running under Jenkins (Windows 7) that builds a C++ application. I wrote a small test app in python that runs the application after it is built and tests its networking capabilities. The problem is that the python script fails with
socket.error: [Errno 10061] No connection could be made because the target machine actively refused it
The test app works fine if I run it locally (it's only connecting on localhost 127.0.0.1) but it always fails when run under Jenkins.
I thought it was the firewall preventing the connection, but I discovered that the firewall has been turned off on the build machine.
I also have the Jenkins service logging in with an account that has admin access. I don't know where else to look.
Is it possible to run an app that accesses the local network during a Jenkins build?
Update:
As it turns out, my issue has nothing to do with networking, as far as I can tell. The C++ app tries to setup some DirectX9 services and is blocked from doing so under the user privileges provided by Jenkins. As a result, it quits before it even gets to setting up the networking. Now I have a different problem to solve.

Windows Service Install Ends in Rollback

When I try to install a Windows service:
c:\Windows\Microsoft.NET\Framework64\v4.0.30319\installutil
I get, what looks to be, some success messages and some failure messages. Part way down:
An exception occurred during the Install phase.
System.ComponentModel.Win32Exception: The specified service has been marked for deletion
At the end:
The Rollback phase completed successfully.
The transacted install has completed.
The installation failed, and the rollback has been performed.
The service is given an entry in the Services applet, but it is marked as "Disabled". When I attempt to change it to another state, I get a "marked for deletion" error message.
There are no messages in the Event Log. There is nothing useful in the log file created by installutil.exe (I believe it's written to the current working directory).
I have no direction to go with this. What do I do?
It turns out that the install might, or probably will, fail if that service is highlighted in the Services applet. It's safest to just close the Services applet, install the service, and then re-open the Services applet. It's really stupid.
Also, make sure to run the console as admin.
I experienced the same and the issue for me was that a service with the same name was already installed. So in order to install the new service I had to uninstall the older services. I am learning how to create and setup windows services and thus the naming conflicting. Tried uninstalling the service first through:
c:\Windows\Microsoft.NET\Framework64\v4.0.30319\installutil -u servicename.exe
Once this statement executes successfully, install your service and it should succeed without any rollbacks.
Right Click on Command Prompt and choose RUN AS ADMINISTRATOR
Then copy and paste in: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\InstallUtil.exe C:\TestService\bin\Debug\TestService.exe
Result in TestService.InstallLog is:
Installing service TestService...
Service TestService has been successfully installed.
Some times this happens due to permission issues.
Run the "Developer Command Prompt for VS 2012" as Administrator.
Then it will work.
Adding few more check's and points to solve this above issue.
Build service in release mode and take release folder files and kept in different path
Copy that path and go to visual studio command prompt window and run this bellow sample command to install the service.
Please close services.msc window if its opened , then run C:Program Files (x86)\Microsoft Visual Studio 11.0>InstallUtil.exe C:\RunLocationServices\TestService.exe
Go services.msc and select that service and click on start ,if it changed to "started" then your service running fine.
Still if issue exists then
Another Checkpoint & SOLUTION
When a service starts, the service communicates to the Service Control Manager how long the service must have to start (the time-out period for the service).
If the Service Control Manager does not receive a "service started" notice from the service within this time-out period,
the Service Control Manager terminates the process that hosts the service.
This time-out period is typically less than 30 seconds.
If you do not adjust this time-out period, the Service Control Manager ends the process.
To adjust this time-out period, follow these steps:
1.Go to Start > Run > and type regedit
2.Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
With the control folder selected, right click in the pane on the right and select new DWORD Value
3.Name the new DWORD: ServicesPipeTimeout
4.Right-click ServicesPipeTimeout, and then click Modify
Click Decimal, type '180000', and then click OK
5.Restart the computer
Still if issue exists then problem in your service code ,infinate loop may occur due to your methods/classes of service calling. Do code review of each line.
This problem is due to security, you'd better open developer command prompt for VS 2012:
RUN AS ADMINISTRATOR
and install your service. It will surely fix your problem.
I tried and the issue was resolved.

WiX uninstaller: restart service if present

Part of our app involves registering a plug-in to a third-party product. While the third-party service is running, it has our DLL loaded, so the files on disk are locked.
So when we uninstall our product, we need to begin by stopping the third-party service, and then restart it when we're done with the uninstall. (We also do the same stop/restart thing at install time, because if this is an upgrade, then the existing files are again locked.)
WiX has a command that handles the happy path, no problem:
<ServiceControl Id="SomeUniqueId" Name="NameOfTheirService"
Start="both" Stop="both"/>
I.e., stop the service at the beginning of both install and uninstall, and restart it at the end of both install and uninstall. So far so good.
The problem comes if the end-user uninstalls the third-party app first, and then tries to uninstall our app. Our app won't work with the third-party service, but if the user wants to uninstall them both, there's nothing to force them to do it in a particular order. However, if the third-party service is no longer installed, then our uninstaller:
Tries to stop the third-party service, fails because the service no longer exists, decides the failure isn't important, and continues.
Uninstalls our product.
Tries to restart the third-party service, fails because the service no longer exists, decides this failure is important, and brings up an error dialog saying, "Service 'NameOfTheirService' (NameOfTheirService) failed to start. Verify that you have sufficient privileges to start system services." (Retry / Cancel)
If the user clicks Retry, goto 3.
If the user clicks Cancel, roll back, and un-uninstall.
In other words, WiX's error handling is wrong. Stopping a service should be failure-tolerant, and it is. Starting a service after install can be failure-intolerant; that's fine: fail my install if the service won't start. But starting a service after uninstall should be failure-tolerant, and it is not.
How can I restart a service after uninstall, without failing the uninstall if that service no longer exists?
If you add the Wait attribute to the SeviceControl element and set it to no then as well as "Retry" and "Cancel" you'll also get an "Ignore" button that users can click to continue the Install/Uninstall without having started/stopped the service.

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