I am sending MMS through twilio rest api. I received message on phone but media preview is not visible.
Here is code:
MMS Preview:
I think twilio convert mediaUrl to tiny link that's why its preview not available.
when I click on twilio link media visible on web.
looking for help.
thank you
With Twilio you can only send MMS messages to numbers in the US and Canada. If you try to send an MMS to a number outside of those countries then Twilio will will convert the message to an SMS message with a URL link to the media, as in this case. You can read more about how this works in this article about the MMS Converter.
To see the media in the message, you need to ensure you are sending MMS messages to numbers in the US and Canada.
Previews can be shown from links, but it appears that is not working with the media in this case, possibly because the response is a redirect to the file in an S3 bucket. If you want to send images to phone numbers outside of the US and Canada I would recommend you send it as your own URL in the body of the message and ensure that the URL links directly to the image so that the SMS application can read it and preview it easily.
Related
In Twilio console WhatsApp setting I've config the A MESSAGE COMES IN callback for receiver message from WhatsApp user. If the user sends an image, the call back has a parameter is MediaUrl0 to get the image. But if a user sends an audio file, no param in the callback to get it.
Any way to get the audio file? Please help me. thank you.
Twilio developer evangelist here.
At this time, Twilio does not support incoming media in WhatsApp messages. This support is being worked on.
[twilio] [twilio-whatsapp]
I have successfully integrated Whastsapp beta provided by twilio and sending and receiving text working perfectly. Moreover with the one trick I am also able to send images from twilio to whtasapp but reverse flow is not working.
When I send media from mobile whatsapp application to twilio then twilio only receive black body. No text body no Media.
Am I doing something wrong?
Twilio developer evangelist here.
The Twilio API for WhatsApp doesn't yet support media. But it is being worked on.
I would still expect the text to come through, so if that's not the case then I recommend you contact Twilio support and give them some message SIDs where this happened and they will alert the WhatsApp team.
I have an app that integrates with Twilio for SMS and MMS. In the US, when a MMS message is received, the app accesses the attached picture via one or more MediaURL tags in the incoming message.
Now the app may be used in the UK. In the Twilio docs it says that Twilio does not support MMS between US and UK numbers, but what about receiving MMS sent from a UK number to a Twilio UK number? Is that supported? If so, will the app still access the attached picture via MediaURL tags?
Thanks
I know this question is a year old, but I too have this problem and have just had a definitive answer from Twilio on this very topic.
Marcos Placona is correct that there is a setting called MMS Converter that will append a short URL linking to the media content to the end of an SMS messages where the carrier can't handle an MMS message.
However - this is again only available to US and Canadian users. I know this because I enabled it on my account today and sent some test messages from my UK mobile to my Twilio number. Any message that contained a photo didn't arrive. Nor did it appear in any inbound logs in my Twilio account anywhere.
I had this confirmed by Twilio support on Live Chat today. He also said there was no roadmap to add in either MMS support or MMS Converter support for the UK. This contradicts Twilio's own website content that talks about guidlines for UK SMS messaging using Twilio:
See for yourself here: https://www.twilio.com/sms/guidelines/gb
It's pretty frustrating for guys like us who use Twilio services in the UK! I think Twilio is great, but I will need to find a suitable alternative provider that does support MMS messaging or at least conversion to SMS with an embedded URL.
If anyone has any suggestions, I'd love to hear them!
Twilio developer evangelist here.
Currently MMS is only supported in the US and Canada. However, we do realise it's a pain to have to change your system based on which country the message was sent from.
So if you go into the settings page for programmable SMS here, you can configure MMS Converter. That way, messages sent with a MediaUrl to a recipient whose carrier does not support MMS can be sent as an SMS with a shortened URL linking to your media.
Hope this helps you!
I solved this problem, by renting an MMS enabled US number and sending the MMS to my other Twilio number from there.
I have create a simple app to receive incoming sms and forward as to an email address. Everything works great until I add a picture taken from my phone to the message.
How can I process an incoming message containing a picture?
Twilio evangelist here.
Unfortunately today MMS is only supported on Canadian 10 digit phone numbers. MMS is only available in the US on short codes. We are working hard to make MMS available globally.
Hope that helps.
Does anyone know how I can receive an MMS through Twilio? I checked online and found software to receive an SMS but not an MMS, since it's a new feature. The number I have is MMS-enabled. If I can receive it through an app, on email, anything would help.
Twilio evangelist here.
As long as your Twilio phone number is MMS-enabled you can receive MMS messages with it. Twilio currently offers MMS-enabled Twilio phone numbers in Canada and MMS-enabled Twilio short codes in the US.
If someone sends an MMS to your Twilio phone number or short code, Twilio is going to make an HTTP request to the Messages URL you have configured for your phone number. That request is going to include a bunch of parameters:
https://www.twilio.com/docs/api/twiml/sms/twilio_request
For each media element included in the MMS message, the Twilio request will include a MediaUrl parameter that has a URL you can use to grab the media element.
Hope that helps.
If you have a twilio number, and it is indeed MMS enabled, you should first verify that it is actually getting where its supposed to go. Not only does the twilio number need to support MMS, whatever number you are sending needs to as well.
After you send a test MMS to your twilio number, log into you account and check the message log - if you don't see it there, one of your numbers isn't supported.
https://www.twilio.com/user/account/log/sms
if you can't see the message in the log, no code is going to help.
If the message is indeed making it to your twilio number, then this is the relevant documentation on how to receive MMS in your app:
https://www.twilio.com/docs/api/rest/message