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I have a CRM tool that salespeople use to call out. I want to set Twilio up so that they click on the icon to initiate the call in their browser, Twilio will call their cell phone and then the customers phone number after they have accepted the call on their cell. I want to do this so that the users are not forced to use their computer mic/headphones to call the customer. Does anyone know how to do this or point me to a tutorial that explains it?
Twilio developer evangelist here.
That feature is known as click-to-call. There is an example application for this in the Twilio CodeExchange including example code in Ruby, Python, JavaScript, PHP, Java and .NET. There is also a tutorial in some of these languages, here is the PHP one: https://www.twilio.com/docs/voice/tutorials/click-to-call-php.
The flow in the example application is slightly different to what you describe. In the example a user enters their phone number into a form and submits. This causes Twilio to dial the user and then the sales team. However, the theory for your use-case is the same. You just need to initiate the submission from your CRM, call your sales person first and then connect them to the user.
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I want to start using twilio in my company and i wanted to ask if was it possible to code something in python or php that forwards a call from my customer to my manager and all calls from my tax consultant to me?
And if it was possible could you please put a template into your comment.
Yes, you can use no code/low code using Twilio Studio to easily set this up.
Options:
You can either have two separate Twilio numbers that handle the routing
Or prompt the caller in the IVR who they would like to speak to and route
Or based on CallerID, determine where the call should be routed, all are viable options.
The Connect Call To Widget handles the rest!
Speed up your development process with Twilio Studio
Press 1 For Sales: Building an IVR for Your Startup
(Watch Replay)
*(starts at timecode 12:50).
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I just saw that facebook account kit is being deprecated. There isn't much information about what's the reason behind its depreciation or what could be the next steps/alternatives.
Does anyone know why they deprecated it? Any technical insights/learnings?
What are the alternatives now? or are they planing any successor of it?
Yes, As per official statement : from September 9, 2019: Account Kit will stop integrating with new apps. Existing integrations will continue to function normally.
Source 1,2
Does anyone know why they deprecated it? Any technical
insights/learnings?
"The product has yielded high maintenance costs, but relatively low adoption". Read full details here.
What are the alternatives now? or are they planing any successor of
it?
They not announce any successor for it as far as i know, but there are many other alternatives available as open source which obviously have certain limitations. What I am using currently will mention here.
True Caller SDK : It require true caller app to be installed in user device.
Firebase Phone Authentication
Third Party SMS API : Obviously, it would be a paid api, Many service providers are available in market. I am not promoting any one here but one is suggested by google itself here called twilio. Just a extra point : In this 3rd case, for understanding the flow "SMS Retriever API" may worth reading for some one.
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What is the difference between Basic Conference and Global Conference in Twilio other than the number of participants?
If a Basic Conference is made by the non US locale users, will it affect the quality of the call or will it change automatically to
Global Conference?
Twilio developer evangelist here.
Global conference uses our Global Low Latency network, that is, when people dial into your conference their audio will be routed via the closest servers in order to reduce latency.
Basic conference will just use our servers in Virginia, USA. So calls made outside of the US may suffer latency issues.
There is a good visualisation of this effect on the Conference product page.
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I'm trying to implement a "health check" for my web site, basically want to write some code in java or use some freeware that can keep pinging my website url every 10 mins and see if it's up and available, if it's down for some reason would like to log that to a log file (or send an email etc).
I did search in net but didn't get any specific implementation for this, pls suggest if you know any.
Please note - my cloud provider does not provide such a feature as I have only a trail license with them, so this will be something like a temp arrangement till we move into the professional mode with the cloud provider.
You can easily put something together for this in Java
Hit your URL with the java.net API like so
URI uri = new URI("http://www.nonexistent.com/");
URL url = uri.toURL();
InputStream in = url.openStream();
which will throw an exception if the site is down.
So put it inside a try/catch block and do what you need to do in the catch. (you can send a mail using the java mail api - just do a google to find enough examples)
And finally you can make this run according to a schedule using java.util.Timer API.
Will leave the specifics up to you to figure out :)
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I am developing one application for iOS. In that user can purchase doctor services. I dont have any idea about payment gateways. So, please suggest me which is the best payment gateway method and how to implement that in my iOS app. ( I am from India), i heard payment gateway methods depends upon the country.
There are quite a few - also depends on your country as not all providers cover all countries. Take a look at:
https://stripe.com/
https://www.braintreepayments.com/
and probably http://www.paypal.com
What you want is something that's easy to code for (securely) in iOS. All the above (as well as many others) have APIs and sample code that make connecting to process payments easy and secure.
EDIT
Just seen you've added that you're in India. Assuming that means that you want to process payments in India, then I think your options (as at July 2014) are more limited. Certainly stripe and braintree don't cover India. I believe PayPal do (although maybe not with their latest APIs), so that might be your best bet.