We're looking for a way to get a list of all currently active PSTN calls being made into MS Teams. We've tried this:
https://learn.microsoft.com/en-us/graph/api/callrecords-callrecord-getpstncalls?view=graph-rest-beta
That's almost exactly what we need except records do not seem to appear here until the call has ended. What we need for the app we're trying to build is live call records.
We've also tried it by creating subscriptions and getting the ID of specific calls then looking up call records, but this data also appears to be delayed.
Is there a method we're missing here, or equally, is this something that may be added to the API some point soon?
Currently there is no graph API to get a list of active PSTN calls in Teams.
Microsoft will always focus on customer’s feedback and experience, some new features would be added to the services based on customers' feedback in the future, we also recommend you give your new idea in Teams UserVoice here.
They clearly mentioned in the document, we can not fetch the details directly. But you can fetch the records from your application. Using app side bearer token.
Related
I am trying to put together analytics on Microsoft teams calls. I would like to get hold times, number of transfers, call time, etc. I came across this call https://graph.microsoft.com/beta/communications/callRecords and it gives me a list of calls with call times, but I can't find a way to get hold times, what line it came in on, etc. Greatly appreciate any pointers.
First of all, this end point https://graph.microsoft.com/beta/communications/callRecords only allows you to query a single call record using its ID, it does not support querying a list of call records for the whole tenant or for a specific user.
The only way currently to find this ID to query the call record is by setting up a web hook to receive change notifications. Refer to the following documentation for more info on change notifications.
To directly address your question, i am not one hundred percent sure but i believe the information you're looking for could be found inside the list of sessions and segments inside a call record.
While it seems it is not possible for an app to register incoming calls, I wondered if it would be possible to access the call history of the current user?
It looks like there is a Graph API to get information of a specific call by id, I didn't find anything about getting the call history or the last call.
This could be a workaround for our approach: We want to enable the employees to make several notes on incoming calls and reference them with existing items in another web application.
Is there any way to achieve what I'm trying to do?
There seems to be a new Preview way of and application subscribing to a call event though still no way to get the full history.
Application
CallRecords.Read.All:
Subscribe to new call records (POST /beta/subscriptions).
There are more details here https://learn.microsoft.com/en-us/graph/cloud-communications-callrecords but it suggests you could capture the incoming call and allow notes as you want.
In the past I was reading a list of plans of current user with this REST call of the beta-API:
https://graph.microsoft.com/beta/me/plans
In July 2017 the planner API was released and there are also some minor changes to the endpoints, so the REST call in the V1.0-API now is:
https://graph.microsoft.com/v1.0/me/planner/plans
Unfortunately I do not receive all my plans with that endpoint. Apparently I only get plans that exist for a long time, but any newly created plans are not visible. I tried a lot of actions on my plans like subscribing to, assigning tasks to me, favorize the plan in planner hub, making a plan public or private, but nothing helps, new plans remain invisible in the API.
Can anybody explain what the new endpoint exactly does? The documentation for List plans is not very helpfull.
Can anybody explain how I can a list of all plans (title and id) that I am owner or member of?
The only work-around I have found so far is:
1) Read all unified groups
https://graph.microsoft.com/v1.0/me/memberOf/$/microsoft.graph.group?$filter=groupTypes/any(a:a eq 'unified')
2) for each group: read the planner plan for that group
https://graph.microsoft.com/v1.0/groups/<id>/planner/plans
But that would require one request per group, makeing performance horrible on tenants with dozens of groups.
This API returns plans that have been shared with the current user. Plans can be shared with a user by adding the user's id to sharedWith property of planDetails (Edit: currently users do not have permissions to add or remove others from this list). This is a separate set of users from group membership and does not allow access to data for shared users. Instead, the users will have access if they are group members, and lose access if they are removed from the group.
More information and a sample for updating plan details can be found here.
Additionally, you can submit feedback about the API (and other Planner functionality) here.
We are attempting to build free/busy calendars on our website for our Adobe Connect seminar rooms using data provided by the Adobe Connect API.
Our first attempt used sco-session-seminar-list. This returned data in the expected format and seemed to work perfectly. However, upon review we found that many existing sessions were not being returned. Some of the rooms do not have the API user setup as a host or presenter, so I suspect that may be causing a problem, though the user can see these sessions in the admin which indicates to me that they should have access.
We then tried report-bulk-objects. This did return all seminars as desired. However, it hits the reporting database which means that seminars created in the last 24 hours may not appear. Worse, it does not appear that there is any way to filter by room (or parent sco-id) using this method.
I cannot find any other relevant methods in the API documentation that would work better than the above two for our needs. However, it seems like a free/busy calendar should be a relatively common use of the API.
We finally found a non-intuitively named function that worked for this sort of information:
url="http://#AdobeConnectUrl#/api/xml
name="action" value="sco-expanded-contents">
name="sco-id" value="#roomID#">
name="filter-gte-date-begin" value="2015-01-01">
name="filter-lte-date-begin" value="2015-01-08">
This function will also work for a more informational calendar as it returns details other than just the start and end times (such as the seminar name). It pulls all sessions that occur under the sco-id requested, including those in subfolders. It also runs in real-time.
I always get ended events from the eventBrite api when i use the organizer_list_events. I tried with statuses live, started (and both). But that doesn't seem to work.
The event_search api has a "date:Future" possibility. Which is working fine, but then I don't have a possibility to pass the organiserId.
Note, I work on the platform team at Eventbrite
organizer_list_events does not accept a status parameter:
http://developer.eventbrite.com/doc/organizers/organizer_list_events/
However, user_list_events does:
http://developer.eventbrite.com/doc/users/user_list_events/
In the case that one user has one organizer, these calls should return the same data. It's possible for one user to have multiple organizers, in which case user_list_events could return more data than needed. Still, using the status parameter should cut down on what you're currently receiving.
We're in the process of building a new and much improved API, but I can look at adding a status field to organizer_list_events.
Using the user_list_events I just did this (in c#):
items = XElement.Parse(xmlResult).Elements("event").Where(e=>e.Element("organizer").Element("id").Value == this.OrganiserId.ToString());