Getting an error that phone number is not verified when I add a callerId.
When placing a call it returns:
Fatal error: Uncaught Twilio\Exceptions\RestException: [HTTP 400]
Unable to create record: The source phone number provided, XXXX, is
not yet verified for your account.
The strange part is that it only gives this error when callerId value is set.
So for example
$call = $client->calls
->create(
"+x", // to
"+x", // from
[
"url" => "http://demo.twilio.com/docs/voice.xml",
]
);
Does work
but the following produces that error.
$call = $client->calls
->create(
"+x", // to
"+x", // from
[
"url" => "http://demo.twilio.com/docs/voice.xml",
"callerId" => 'SomeValue',
]
);
The only difference is that callerId gets set.
From number was purchased, account is not trial and SID is valid since it works without callerId field
Error is returned because it looks like Twilio is trying to use the value of callerId as the phone number. So it looks like you can't set a caller ID in the form of a word, it has to be a numeric value
I'm sorry the docs are not clear about this, but CallerId works the
same a From. It must be Twilio phone number or verified non-Twilio
phone number in your account. It cannot be a word or name. Twilio
phone numbers do not support CNAM (caller name) database entries, so
it is not possible to specify a name that the call recipient sees, if
their carrier does CNAM lookups.
When you specify From, you do not need to pass CallerId.
Related
I use twilio/sdk package, with the following code.
$sid = "AC3###############";
$token = "100################";
$from = $to = "+628********99";
$otp = rand(1111111, 9999999);
$client = new Twilio\Rest\Client($sid, $token);
$message = $client
->messages
->create($to, [
'from' => $to,
'body' => 'OTP code : ' . $otp
])
This is the error that I got
Twilio\Exceptions\RestException [HTTP 400] Unable to create record: The 'To' number +628********99 is not a valid phone number.
What did I do wrong ?
How can I use my trial account to send trial sms?
FYI the number I used is a verified number in Twilio and country origin is Indonesia +62.
The line $token = '100################; is missing it's closing single quote. Could that be the reason?
PS: It's hard to build SMS OTP right because of fraud schemes like SMS Traffic Pumping Fraud. Twilio Verify has built-in protection against these risks.
I have a Twilio phone number configured to direct inbound calls to a PHP webhook. The webhook uses some of the addon information to try and find a useful caller name. I'm also using Twilio's built-in CNAM lookups, but they don't work right in Canada (I always get the caller's number as their name).
The webhook is designed to forward calls to a Twilio SIP Domain first, where I expect I'll be answering most of the calls. Other calls, if deemed urgent, will be forwarded via PSTN.
I've reached the point where I can pull out a relevant name, but I'm having difficulty trying to forward that information to my FXS (HT802). As per the device's documentation:
http://www.grandstream.com/sites/default/files/Resources/ht80x_administration_guide.pdf
Auto: When set to “Auto”, the HT801/HT802 will look for the caller ID in the order of P-Asserted Identity Header, Remote-Party-ID Header and From Header in the incoming SIP INVITE
I'm not able to find a means to pass these headers via a SIP noun in TwiML. Based on Twilio's documentation:
https://www.twilio.com/docs/voice/twiml/sip#custom-headers
UUI (User-to-User Information) header can be sent without prepending x-
https://www.twilio.com/docs/voice/api/sending-sip#sip-x-headers
If you send headers without X- prefix, Twilio will not read the header. As a result, the header will not be passed in the output.
For context, here's a reduced snippet of the PHP code I'm using so far. Note: I'm not actually doing anything with the $callerName value yet.
<?php
// Simple "starting value", in case we can't resolve the name.
// (will also resolve the numbers used for unknown/blocked IDs)
$callerName = FriendlyFormatPhoneNumber($_POST['From']);
use Twilio\Twiml;
$addOns = null;
if (array_key_exists('CallerName', $_POST)) {
$callerName = $_POST['CallerName'];
} elseif (array_key_exists('AddOns', $_POST)) {
$addOns = json_decode($_POST['AddOns']);
$teloName = $addOns->results->telo_opencnam->result->name;
// If we pulled a telo name, and it doesn't seem to be a phone number
// (in case that could happen), use the telo name.
if (isset($teloName) && preg_match('/.*[0-9]{4,}, $teloName') == 0) {
$callerName = $teloName;
}
}
$response = new TwiML;
$dialParams = array(,
'timeout' => 20,
'hangupOnStar' => false,
'answerOnBridge' => true,
'action' => API_BASE_URL . '/dial-callback.php'
);
$dialer = $response->dial($dialParams);
$dialer->sip('sip:101#mytwiliodomain.sip.us1.twilio.com;transport=tls');
echo $response;
Long story short: How do I pass a custom caller name to my SIP devices using TwiML and the Twilio SIP Domains? I don't want to overwrite the number, just the name. And only on the inbound calls to the devices registered to my Twilio SIP domain.
In case it helps: Don't worry about translating to PHP if that's not your field; I can translate from TwiML :)
Unfortunately, this is not possible with Twilio SIP Domains. Currently, there is no way to set the Caller Name via TwiML.
I have this code in laravel
$client->calls->create(
array(
'from'=> '+6326263667',
'to'=> ???,
'url'=> 'twilio bin url'
)
);
I don't know what to put in the "to" array. I'm copying the node version of this like:
client.calls.create({
from: from,
to: process.argv[2],
url: url
})`
it there any other way if not like this?
Twilio Developer Evangelist here.
The to field is expecting the telephone number (in E.164 format) you wish to call.
In your Node example there, process.argv[2] is referring to the first argument passed to a command line operation.
If you want to learn more, I recommend you check out the Programmable Voice Quickstart for PHP.
I have integrated Twilio and it works fine. Now I want to capture all the intermediate message statuses. I referred to Sending Messages.
My code looks like -
require __DIR__ . '/vendor/autoload.php';
// Use the REST API Client to make requests to the Twilio REST API
use Twilio\Rest\Client;
// Your Account SID and Auth Token from twilio.com/console
$sid = '****************';
$token = '*****************';
$client = new Client($sid, $token);
// send message
$message = $client->messages->create(
// the number you'd like to send the message to
'+1xxxxxxxxx',
array(
'from' => '+1xxxxxxxx',
'body' => 'Test web hook message '.date('h:i'),
'statusCallback' => "https://xxxxxx/xxxx.php",
)
);
But the output/response returned to statusCallback is different as -
"{\"SmsSid\":\"SM72478c1ea61f467dbc33338123c0ad0\",\"SmsStatus\":\"sent\",\"MessageStatus\":\"sent\",\"To\":\"+1xxxxxxxx\",\"MessageSid\":\"SM72478c1ea612222dbc3b7858123c0ad0\",\"AccountSid\":\"ACb655a10c1c2222e4af158c5395d64beb\",\"From\":\"+1xxxxxxx\",\"ApiVersion\":\"2010-04-01\"}"
But I need the response as it is defined at Sending Messages
EDIT
If checked at Sending Messages, we can see the fields returned in the output are - account_sid, api_version, body, num_segments, num_media, date_created, date_sent, date_updated, direction, error_code, error_message, from, price, sid, status, to and uri.
But I receive fields as - SmsSid, SmsStatus, MessageStatus, To, MessageSid, AccountSid, From and ApiVersion.
For me, the fields - num_segments, date_sent, direction, error_code, error_message are important which I am not receiving. Do I need to use another API of TWILIO to retrieve this information ?
Why am I getting different response ?
Twilio developer evangelist here.
When you send a message and set a statusCallback URL the sending messages documentation says:
Twilio will POST the MessageSid along with the other standard request parameters as well as MessageStatus and ErrorCode.
The standard request parameters are:
MessageSid
SmsSid
AccountSid
MessagingServiceSid
From
To
Body
NumMedia
as well as some others specifically about media or geographic data based on the two numbers.
If you need to find out those other attributes of the message, you will need to look up the message using the REST API.
Let me know if that helps at all.
What does your code for your callback url script look like?
What you have is just an escaped JSON string, so to match what you see on the documentation you just have to do this:
$json = '{\"SmsSid\":\"SM72478c1ea61f467dbc33338123c0ad0\",\"SmsStatus\":\"sent\",\"MessageStatus\":\"sent\",\"To\":\"+1xxxxxxxx\",\"MessageSid\":\"SM72478c1ea612222dbc3b7858123c0ad0\",\"AccountSid\":\"ACb655a10c1c2222e4af158c5395d64beb\",\"From\":\"+1xxxxxxx\",\"ApiVersion\":\"2010-04-01\"}';
echo stripslashes($json);
We are attempting to create a workflow that will ultimately connect a lead from a contact form, with a business owner.
The workflow is as follows:
1) Lead fills in contact form
2) Using Stamplay integration with Unbounce, the lead receives a text asking them if they wanted to be contacted "Now", or "Later".
Let's go with lead says "Now"
3) Lead says "Now", which will access a webhook URL to decide on what to do next.
In this particular case, saying "Now", will trigger a TWIML bin to dial the business owner. If the business owner doesn't pick up/busy, then we send a text to the lead asking them to send a follow-up text with a 'name' and 'date/time'.
4) The lead replies with a text with this information, and then both the business owner and lead receive separate notifications about the appointment.
I have been able to successfully go through this whole workflow when a user directly dials the Twilio number (not programatically with keywords yet, which is where I need help).
When a call comes in -> TWIML bin
<?xml version="1.0" encoding="UTF-8"?>
<Response>
<Pause length="4"/>
<Say>Please hold, while I connect your call.</Say>
<Pause length="4"/>
<Dial timeout="10"> business owner number </Dial>
<Pause length="4"/>
<Sms>I am currently unavailable. If you'd like me to get in touch, pls reply back with your name, and a time that would work best for you. Thanks, Adam</Sms>
</Response>
When a SMS is received -> webhook URL
<?php
// Require the bundled autoload file - the path may need to change
// based on where you downloaded and unzipped the SDK
require __DIR__ . '/twilio-php-master/Twilio/autoload.php';
// Use the REST API Client to make requests to the Twilio REST API
use Twilio\Rest\Client;
// Your Account SID and Auth Token from twilio.com/console
$sid = 'xyz';
$token = 'xyz';
$client = new Client($sid, $token);
$number = $_POST['From'];
$body = $_POST['Body'];
//Sends a message to the owner
$sms = $client->account->messages->create(
// Cell of owner
'12345',
array(
// A Twilio phone number you purchased at twilio.com/console
'from' => "78900",
// Lead's reply sent to owner asNotification
'body' => "Hi <name>. You have a new lead. The information for this lead is: $body. You can contact them at $number"
)
);
//Sends a message to the lead
$sms = $client->account->messages->create(
// Cell of Lead
$number,
array(
// A Twilio phone number you purchased at twilio.com/console
'from' => "78900",
// Notification Message sent to Lead
'body' => "This is a confirmation that I have received your information, and will be in contact with you soon. Thanks, <name>."
)
);
Where I am encountering issues is having the lead text "Now", to trigger a phone call between the business owner and lead.
This is the code that I have been attempting to use, except that I have been receiving 11200- HTTP retrieval failure non-stop. I have also attempted to use $client->account->calls->create, as that's what I used to successfully send messages.
// Read TwiML at this URL when a call connects (attempt to connect to owner)
$call = $client->calls->create(
'lead-number', // Call this number
'78900', // From a valid Twilio number
array(
'url' => TWIML Bin of Interest
)
);
Anyone have any idea what I could do?
Check out the example of creating a dynamic response:
<?php
// Get the PHP helper library from twilio.com/docs/php/install
require_once '/path/to/vendor/autoload.php'; // Loads the library
use Twilio\Twiml;
$response = new Twiml;
$body = $_REQUEST['Body'];
if( $body == 'hello' ){
$response->message('Hi!');
}else if( $body == 'bye' ){
$response->message('Goodbye');
}
print $response;
In your case you'll modify for if "now" is in the $body you can create the call which your code looks fine for.
$call = $client->calls->create(
"+1415XXXXXXX", "+1415XXXXXXX",
array("url" => "link_to_twiml_bin")
);
In regards to the 11200 HTTP retrieval error, take a look at the possible solutions here especially:
Make sure your web server allows HTTP POST requests to static
resources (if the URL refers to .xml or .html files)