I am not sure if this is possible but is there a way to find the very first email message in an email chain?
For example, if there are 3 messages in email chain (1 original and 2 reply messages), I would like to find the very first original email.
I thought by filtering the messges by conversationid but that did not work.
Any help much appreciated!!!
Related
I'm using Twilio Studio and have two phone numbers.
I want to start a text conversation (A) with the customer and after a certain event (like keyword "manager") occurs, I want to alert a second text conversation (B) from a new phone number with that same customer.
I was thinking it might work to forward a message from (A) to (B), but I'm not sure how to give B the phone number that (A) was texting.
First off, I'm a newbie so take what I say with a grain of salt...
I'm almost positive there are 3 or 4 tutorials that you can link together to solve your issue. I think I've read/watched all of them 4x in the last 3 days trying to self learn.
To be honest, from what I've gathered in my self teachings your answers lie within their YouTube channel and their help docs on Functions, Webhooks, HTTP Requests and maybe even TwiML Redirects. But again, I'm a new guy.
If someone who is more knowledgeable doesn't respond back then I'll try to help you because I think I can if you can bear with me. Just reply with a tag so I'll get an alert. Good Luck (to us both!)
you can retrieve the phone number of the customer by referencing off any text you sent/received from the costumer in the flow.
For instance a if you texted them it would be {{widgets.your_widgets_name_here.outbound.To}}
Then just type in this syntax {{widgets.your_widgets_name_here.outbound.To}} in the message body of the widget you are using to alert conversation (B).
It will display the Number of the costumer.
You could then put that in the send message field of any widget in that conversation by refrencing the same way {{widgets.your_widgets_name_here.inbound.body}}
this is my first post on stack overflow.
First, I would like to apologize if previous posts solved a similar question but as you'll see, it can be a little tricky to search terms behind my question.
I just learned ruby on rails and I'm working on a project which requires a very good mailing tool.
Here's the actions of my project :
User1 fills a form with a User2 email
An email is automatically sent to UserB with inside a question and the answer needs to be form filled in the email by User2 (or
maybe a clicked image)
After that I need 2 things :
collect email's input and data from User2
resend automatically an email to User1 with the input and data (answer) from User2 email
Here's my 2 questions :
Using RoR, what email service can help me to create this scenario
and get the job done ?
I know that as User1 is giving User2 email, it's not very "permission-based" but User2 has a real incentive to get this email, open it and complete it, so what about deliverability in this case ?
Thanks a lot for your help,
This seems like more of a design question than an email service provider question. A solid email service provider is mailgun. Here is their rails api docs.
The explanation above is a bit confusing but it sounds like there are two controller actions. Once to send the initial e-mail and then one to store user2's response to the database and send off another e-mail to user1.
I want to have a flow where I text a user, and that user can text back to trigger an event. I could have multiple outstanding messages to a user at any one time - is there anyway on receiving a text message I can figure out which message it is in reply to, without including an id number in the text message body?
Twilio evangelist here.
So, just to be clear about the problem, it sounds like you have multiple steps in your workflow that might happen in parallel, or at least before the user can response, rather than in a specific linear message/response workflow. Your app might send out 5 messages, and you want to match up each of 5 replies to a specific message.
If thats the case, then unfortunately there really isn't a direct way built into Twilio to let you match up a message reply without including some kind of ID or command in the response message.
Hope that helps.
I have a blogging application. Once a blog-post is created by a user, it will be sent as an email to some of user's friends. I want a functionality where the friends will just reply to the email and the content of the email will go as comments for that particular blog-post.
One way to do this is to do something similar to what http://ohlife.com does. It basically creates a unique ID per user per day, has the reply-to attribute of the email set to post+{unique_id}#ohlife.com and probably parses this field to know which user is the email for, when it gets received. But it really has only 1 email address which is post#ohlife.com. The part after the "+" get's ignored by email servers. This also is applicable to gmail.
What I wanted to know, is whether this property is for particular email servers or is it universal? If it is not universal, is there is email server independent way of implementing this? I would not want this to be based on the email subject, as it's the trivial solution I know of.
it is depending on your mail server and how it is configured.. (although it is quite a standard) - for example in postfix:
recipient_delimiter = +
you could set it to anything you like .. i once configured it to be a dot so i can use it all over the web.. http://www.postfix.org/postconf.5.html#recipient_delimiter
but you could simply make it configurable in your application as well..
Besides using the email subject or address, one other easy way to accomplish this would be to just stick an identifier number at the bottom of the outgoing email's body. It would then come back to you in the quoted part of the response message. This is much less obtrusive than putting stuff in the subject or address, and if you're using HTML messages you can even make the code invisible.
I have asked this question in a different post here on SO:
How can a read receipt be suppressed?
I have been doing some research of my own to try and solve this problem and accessing the email account via IMAP seems like it is going to be a good solution. I have successfully been able to access my own inbox and mark messages as read with no issue.
I have been asked to perform the same task on an inbox that contains over 23,000 emails. I would like to run the test on a small amount of emails from that inbox before letting the whole 23,000 get it.
Here is the code I have been running via telnet:
LOGIN user#mailserver.com password
SELECT Inbox
STORE 1:* flags \Seen 'this line marks all the emails as read
So my question is, how can I execute that STORE command on a specific group of emails ... say emails that are going to / coming from a specific account? Is there a way to concatenate the commands like a FETCH then the STORE? Or is there a better way to go about getting a collection of emails based on certain criteria and then modifying ONLY those emails that can be accomplished through IMAP?
Take a look at the IMAP SEARCH command. The syntax is really awful, but it'll let you search for recipients or senders, for certain words in the subject or the body of messages. It will give you a list of message ids and you can use those message ids in your call to STORE.