I want to send Whatsapp transactional messages to users and for which I am opting in them via Gupshup's WhatsApp API. This is the API that I am using:
When I go to Opt In users screen, I am able to find users who have opted in via this API. Refer below image for it:
The issue is when I try to send messages to these users (opt-in via Upload), messages failed citing the reason that user is not opted in. Refer below image for it:
Users who have opted-in via API seem to have two different status at the same time and I am not able to find out why. Do you know what may be causing this strange issue?
If you are using sandbox, the you have to send PROXY appname, through your whatsapp.
But once when your app is live, user do not need to send this message, and you will be able to use the workflow you defined above.
Hope it helps!
Related
I have my own bot running locally and have made it publicly accessible using ngrok
Trying to use the sandbox environment of gupshup to communicate with my bot.
Have hooked my bot using webhook (link your bot)
Have also created a BOT and configured the webhook as a callback POST to my ngrok server.
However when i try replying to a user supplied whats app message after say about 10 min using the Delayed response strategy i.e. by passing the contextobj and message via the send API (http://api.gupshup.io/sm/api/bot/{botname}/msg), I get an error stating "User Not Opted In".
Why isnt the user considered as an Active User since the messaging was initiated by the user and the send API is only replying to that message with 24 hrs ?
How do i simply give a delayed response to the user within 24hrs without forcing the user to opt-in ?
We do this all the time, however we are using the endpoint documented here:
https://www.gupshup.io/developer/docs/bot-platform/guide/whatsapp-api-documentation#OutboundMessage
You have to take the consent of user once before sending messages.
Also while using sandbox the user needs to opt in but for verified user it will be relaxed.
But still you will need to take consent of user at any place (your site, your terms and conditions or anywhere) before sending him anything for the record purposes so that they cannot claim that you are spamming them without consent.
I'm starting out with the Slack API and trying to just get a list of messages.
Here are my steps:
Created a Slack app and gave it channels:read and channels:history scope (also re-installed it)
Queried the list of channels with conversations.list (this worked fine)
From the output of conversations.list, I found a channel that I use and copied the id
Used the conversations.history api with the channelid from step 3
Result:
{ "ok": false, "error": "not_in_channel" }
I'm not at all sure what is happening here. I definitely have messages in the channel, and the documentation page for that api does not say anything about this "not_in_channel" error code.
What am I doing wrong?
After a long time of investigations (~2 hours), I found an easy approach. For Caleb's answer, I didn't understand how to invite a Bot to the channel. Hence, I am posting this answer.
Go to your Slack Channel and type the following as a message.
/invite #BOT_NAME
Eg: If your Bot name is SRE Incident Manager the command would be as follows.
/invite #sre_incident_manager
As soon as you start typing #, Slack will automatically suggest. So it becomes easy. For this, the Bot needs to be added to your Slack Workspace.
PS: Original answer.
The error not_in_channel has the exact meaning, your custom Slack app should be added to the channel.
Exact solution 1
To resolve the error, in the Web Slack interface:
Open channel settings
Click on the Integrations tab
Click Add apps and find your custom app.
Slack app might have different interface, see Iryna Vernik's answer.
Alternative solution 2
Give access to the bot to all channels by adding workspace wide scope, for example, chat:write.public. Depends on your needs and security requirements.
Alternative solution 3
To access the channel chat from API specify Incoming webhook. Slack will generate a unique URL with the token per each channel. Only convenient for a few channels.
This error arises when you are using the bot oauth token and the bot is not invited to the channel. To solve this you need to
Invite the bot(slack app) to join the channel.
Use the OAuth Access Token instead
To add Bot to your channel you need to write /invite #Bot_name in the slack channel
I also didn't understand how to invite a Bot to the channel. Way that was proposed by Caleb and Keet was not clear for me or not working. From my side, 'invite' work after
open channel
in Details tab, choose a 'More'clause
in dropdown menu, chouse an 'add app'
in pop-up look for you app (bot)
Also i was use Bot User OAuth Access Token, because i need this functionality in private channel (additionaly, you should add for bot groups:history scope)
FOr me, instead of invite a user/bot, I invite the app.
I'm getting started with the Slack API as well, and I've come to realize that not_in_channel simply means that the user/bot you are using the token for hasn't joined that particular channel you're trying to perform an action on.
Think of it this way: if you're using Slack on the web-browser or web-app, you wouldn't be able to post a message on a channel you haven't either joined or was invited to.
☝️ You'll also never run into this issue through the Slack UI/UX because you're not even able to access the channels UNTIL you are invited or join it.
Click to see png example of a slack message stating my bot being added to a channel
However, because we're using the API we can essentially skip some steps, and in this case we skipped the step where a user/bot has joined the channel before doing the action we're trying to perform (writing a message, grabbing information, etc).
💪 How to address this
There's probably plenty of ways to do it that I'm not versed in, but if you're just concerned about a specific channel or two without the concern of scaling to x channels I'll list the way that worked for me.
📇 /invite Slash Command
As others have mentioned, putting /invite in the message box lets you use Slack's slash command shortcut to add users. What's important is this way also allows us to invite bots to the channel.
Putting "#" triggers Slack to start auto-suggesting, which is why it then becomes easy to find your bot name in the list.
Click here to see screenshot example of the /invite command with #bot_name_here
Hope this helps answer people's question on why it's happening, and thank you to the original posts that got me out of my initial mess. 🙏
As all others said, you need to join each channel.
The bot can join channel programmatically by using API below:
https://api.slack.com/methods/conversations.join
Don't forget to add permission of conversations.join
I am sending email using sendgrid.
Are there any options in sendgrid to get email analytics (open/bounced/replied emails) for each users email address?
I've done this two ways before:
1) Use SendGrid's Event API to collect and aggregate the data yourself.
2) Use a service like sendwithus on top of your SendGrid account, which will collect your SendGrid analytics for you and provide analytics by recipient, template, segment, etc. They also provide an API and Ruby client.
Once you're logged into SendGrid, navigate to the Stats Dashboard.
You should then be able to see something like this:
I hope this helps.
Yes, There are option available for this, to get the status of individual emails sent via sendgrid.
Send a unique arguments with every email you sent and then later on you can get status of these emails with reference to unique argument.
Some more explanation of your question will help us a-lot to describe you the best possible solution.
i have recently done this work, so if you explain the whole scenario, i will come up with the solution.
There are two ways to get hold of this data:
Use the SendGrid Event Webhook to get near realtime information about every event for every email you send via SendGrid. It works by issuing a POST request to a URL that you specify.
You can then store all this data for consumption later on and it's by far the most granular information you can get. Key/Value stores like Redis are a good option for this, but if you want a simple option to get going, check out the SendGrid EventKit to get up and running quickly.
Or:
Grab the data via the Stats API. This endpoint allows you to grab the numbers you need in a multitude of ways for both main and subuser accounts.
Based on your question, you should investigate the Event Webhook as it will give you most clarity on what happens with each email you send.
You can now use Thinbox to get analytics from Sendgrid, Mailgun, Mandrill, or just by bcc'ing an email address they give you. It's basically like EventKit but for the rest of the ESPs too.
How do I send a facebook app requests from one mobile user to another using the Graph API?
I have looked at facebooks documentation but the only options I have found are to A) send an app to user message from the app (which I can't get working) or B) to use the request dialog, which doesn't seem to let me send a request to a single user.
FB has instructions for how to build a custom "Multi-Friend Selector" but apparently not for mobile.
I have tried using HTTP POSTing to
https://graph.facebook.com/%s?access_token= ...
with POST data set to
message='Test Message'
but I get
WWW-Authenticate: OAuth "Facebook Platform" "invalid_request" "(#2) Failed to create any app request"
I have also tried in the Graph API Explorer but I get the same thing.
I don't want to send these messages to users that have installed the app and I don't mind the user having to provide confirmation for the FBFrictionlessRecipientCache. Also, my app is in Sandbox mode, but I only need to send the requests to the other developers.
I am looking for anything that will let me do multi-friend selectors or ask for lives, or get help from a friend, like I see in several mobile games these days.
You can use presentRequestsDialogModallyWithSession from FBWebDialogs.
You must specify a "to" parameter to identify the recipient, and you must use the FBFrictionlessRecipientCache.
The "to" parameter identifies the recipient. It stops the select user dialog from appearing.
The first time you send the request to each recipient the user will have to grant permission. After that, the FBFrictionlessRecipientCache will allow the request to be sent relatively silently (a dialog pops up briefly and goes away by itself).
My app creates an email that can have sensitive data in it (depending on the users perspective). Is there a way on the iphone's email client not save a copy in the Sent folder.
And in the same way, if the user choses they can send it via text..is there a way to not have it be in the Message streams.
I'm thinking there is not but I'd love confirmation of this if possible. I've been scouring but can't seem to tell if it's possible.
Thanks.
I'll break this into two parts:
Not putting a copy of a sent message in the sent folder:
There's no easy way to do this since you don't have access to a user's mail. You could have the user enter their email service's IMAP details and write your own mail sending implementation that then goes and deletes the sent message from the server, but it's possible that mail clients would keep a local copy regardless of what happens on the server if they grab the message before you delete it. Regardless, this is a really terrible user experience (having the user enter IMAP details, not using the built in mail composer) and it'd be difficult to write (and you would need to be insanely careful about deleting something from a user's mailbox, and you'd have to ask them if it's okay to do so).
Not showing a text message in a Messages app conversation stream:
There's actually a way to do this. Text messages can be sent to users via a specially formatted email address that's different for every cell service provider. For example, to send a text to a Verizon subscriber it'd be 5551239876#vtext.com. For this solution to work you'd need to send the message using some sort of automatically generated email address that you retrieve from a mail server you've created, and then you'd need to implement your own SMTP mailer on the device. Of course, a user can always request text message transcripts from their cell service provider (and some have easy access online) and there's no way around that.
How sensitive is this information? Email and text message aren't very secure protocols. You may want to consider alternative methods that provide encryption and authentication mechanisms.
No its not possible if you are using the built in mailer in iOS. Something you could do if you wanted to get around this would be to make a customer mailer, send the information to a server and send off the mail through code but this is quite a bit more work.