How do I redirect replies to my regular phone number? - twilio

So I use Twilio to send out SMS messages when someone registers a certain form. It sends the first message out but I want to know if it's possible to redirect the message to my actual phone number. For example, the Twilio number sends out the mass text and I want to be able to get any replies to that Twilio number redirected to my real phone number. Is that possible?
I have tried to look at other people's things and have yet to find anyone who has asked my question and I have no idea where to go from here.

Twilio developer evangelist here.
You can do that with Twilio Studio! More details here, but in short:
Access the Studio Dashboard in your Studio Console.
Make a new Studio flow by clicking the + sign.
Pick a name for your flow and click "next".
"
Click "Start from scratch" followed by Next".
From the "Widget Library" on the right, drag and drop a "Send Message" widget into the flow.
Click and drag the "Trigger" widget’s "Incoming Message" lead to connect it to the "Send Message" widget.
Click the "Send Message" widget to show the widget's options on the right. Type in the MESSAGE BODY field:
Under the SEND MESSAGE widget options, scroll down to click to expand MESSAGING & CHAT CONFIG. Type in the desired destination (number to forward to with E.164 formatting) in the SEND MESSAGE TO field, and then click Save.
Select "Publish".
To activate the Studio flow:
Visit the Active Numbers page in your Console.
Select the phone number you want to edit.
Scroll to the Voice & Fax section to modify the phone number’s routing like so:
Select "Save".
Let me know if this helps! <3 :D

Related

Is there any possible way to read message in ms teams before clicking the send button

I am trying to create a teams app that will detect the message that user has typed in before the message is sent on clicking the send button or on the send button click event or before the recipient receives the message. The idea is to read the message and using AI grammatically correct the text or detect if any inappropriate message is being sent that violets office rules, kind of like Grammarly. My question is it possible to detect this text through any possible means like graph api. i am open to any suggestion, not just teams app it can be some kind of windows application that can interact with teams app . Will be taking care of AI part myself.
This isn't supported, there is no No event when user is typing message. You can get an event when user sends the message. For more info here

How to insert link in SMS Campaign in SAP Marketing?

In SAP Marketing, I have the standard template for SMS messages in Content Studio.
I want to insert a link in TEXT-block of this template and send it via SMS, but there's a problem: for TEXT-block, there are no properties active that are necessary, except of "Insert Attribute". I can't find "Insert Link" attribute.
SMS Template in Content Studio (What I have now):
I want to have this result in the end because there's a property which makes it possible to insert a link in TEXT-block:
Instead of emails, where you send HTML, SMS contain simple text.
If you click on the link-button in emails, the editor inserts an HTML-element:
LINK TEXT
But luckily, most of the smartphones are highlighting links without you have to mark it as a link.
This is very similar to what happens with phone numbers or dates in SMS.
So you just have to paste in your link and you are fine.
Here you see how my iPhone renders an SMS from my provider informing me about my left data volume: nothing. :-(

I purchased a number in twilio. How do I forward calls and texts to my phone?

I purchased a number in twilio. How do I forward calls and texts to my phone? I'm not a developer, so any simple method or step-by-step instructions are appreciated.
Twilio developer evangelist here.
Welcome to StackOverflow!
You can do that with Twilio Studio! More details here, but in short, to forward messages:
Access the Studio Dashboard in your Studio Console.
Make a new Studio flow by clicking the + sign.
Pick a name for your flow and click "next".
"
Click "Start from scratch" followed by Next".
From the "Widget Library" on the right, drag and drop a "Send Message" widget into the flow.
Click and drag the "Trigger" widget’s "Incoming Message" lead to connect it to the "Send Message" widget.
Click the "Send Message" widget to show the widget's options on the right. Type in the MESSAGE BODY field:
Under the SEND MESSAGE widget options, scroll down to click to expand MESSAGING & CHAT CONFIG. Type in the desired destination (number to forward to with E.164 formatting) in the SEND MESSAGE TO field, and then click Save.
Select "Publish".
To activate the Studio flow:
Visit the Active Numbers page in your Console.
Select the phone number you want to edit.
Scroll to the Voice & Fax section to modify the phone number’s routing like so:
Select "Save".
To forward calls, it'd be similar: for the Studio "Trigger" widget’s "Incoming Call" lead, it should connect it to the "Send Call" widget.
Let me know if this helps! <3 :D

How to Receive IVR Voice without pressing any key to continue on call start on Twilio?

I have been using trail account. I have made a application to make a call and say Birthday greetings. I can able to make a call to the registered phone number and the message is speaking when i press a button. I need to receive the message without pressing any button. is there any option to do this? Kindly share if we can do that.
Is there any feature that makes straightforward call without prompting the caller to press any keys in dial pad ?
Thank you in advance.
Twilio developer evangelist here.
The message prompt to get the recipient to press a key is a feature of our trial account. The way to remove that message is to upgrade your Twilio account by adding a credit card or PayPal account and adding some funds.
Once you have done that, the message will go away and your call recipient will only hear the birthday greetings.

How to disable automated SMS responses in Twilio?

In March I opened a website that provides people with temporary numbers to be used to receive SMS verifications etc.
I've just logged in to the account and realised that I've received a ton of charges for outbound SMS.
They appear to be a default automated response whenever any of my numbers receives a SMS.
I didn't enable this (seems as though it's some sort of money making thing on their side). How do I disable it?
Go to your project, open https://www.twilio.com/console/phone-numbers/incoming and select the number. In Messaging in A MESSAGE COMES IN select TwiML and click Plus button. Give it some name and paste
<?xml version='1.0' ?>
<Response></Response>
there. Save
Twilio evangelist here.
When you buy a Twilio phone number it comes configured with a default Message Request URL that uses the TwiML <Sms> verb to send a reply back to any incoming text message.
<Response>
<Sms>Thanks for the message. Configure your number's SMS URL to change this message.Reply HELP for help.Reply STOP to unsubscribe.Msg&Data rates may apply.</Sms>
</Response>
If you want to prevent those replies you can change this default behavior by providing your own Message Request URL or by using our integrated TwiMLBin feature and returning an empty TwiML response to Twilio:
<Response />
Here is an article from our FAQ that has more info:
https://www.twilio.com/help/faq/sms/how-can-i-receive-sms-messages-without-responding
Hope that helps.
(2021 Update)
Few things were updated in Twilio / mainly their Admin Dashboard GUI but I'll try to simplify it for anyone reading this still. Trust me when I say I completely understand the frustration of the lack of simplicity when it comes to how they operate. The phrase "Work Smarter, Not Harder" doesn't exist in that company (lol):
Log into your Admin Dashboard Account: https://www.twilio.com/login
Go to your Active Phone Numbers: https://console.twilio.com/?frameUrl=/console/phone-numbers/
If that URL changes, add Active Phone Numbers to your Develop dashboard first VIA
🔴 Develop Tab -> Explore Products -> CTRL + F "Phone
Numbers" -> Click the Pin Button
Then access your Active Phone Numbers VIA
🔴 Develop Tab -> Phone Numbers -> Manage -> Active Numbers -> Click Active (###) ###-####
🔴 Scroll down to Messaging -> Select Webhooks, TwiML Bins, Functions, Studio, or Proxy is selected for Configure With Other Handlers -> Select Function for When a Message Comes In -> Select Default for Service -> then leave the Function Path empty.

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