Our app was rejected in App Store because we were using 3rd party solution for subscription and was decided to use In-App Purchases ( Auto-Renewable Subscriptions). I went through several tutorials and it seems that the subscription has to be created in App Store Connect and only then it will be available to use in app and that's the problem for us.
Our app is something like news app where user can subscribe to some author. List of authors comes from server therefore hardcode every subscription for each author is not the way to go.
So, Is that possible to somehow implement what I want with In-App Purchases? Thanks.
There is no option to create subscription dynamically. Your case is a draw back of iOS subscription platform. I have pointed out this problem to Apple subscription team but they were not ready to accept this and forced us to implement in-app subscription, so we had to restrict the number of subscription in app.
Only possible option is to create a number of subscription groups, lets say 10 groups representing each author.
authorSusbcription1,authorSusbcription2,...authorSusbcription10
I know it's not a viable solution since the number of authors is indefinite. But we don't have any option as of now. You can restrict 10 authors subscription in the app and then prompt users to buy from website if it's exceeds 10.You can show some alert that doesn't violate the in-app rule. For example, "Further subscription is not available in this app" instead of mentioning about your website. Track this user and use an API to send an email to this user asking to subscribe via website.
Unless Apple fix this drawback, we have no other options..!
Dynamic Auto-Renewable Subscriptions creation (and dynamic in-app purchase creation in general) is not possible. Alternatives would be to sell credits to authors (but this is non-auto renewable). Another possibility is to sell tiers of subscriptions that grant access to a number of authors.
Related
I'm developing an app that allows users to subscribe to each other's content via paid subscription. For example, user A can subscribe to user B's channel for $5/month and I take a small fee from the transaction (user B gets the remainder).
Apple policy states that all in-app digital purchases and subscriptions must be done with Apple In-App Purchase, but does this include digital user marketplaces? I'm in the middle of implementing Stripe but I'm not sure if this is allowed.
If I have to use the In-App Purchases, does this even support my model?
Thanks!
If you want to facilitate the transaction through your app, then yes, it needs to be done through an in-app purchase. You can use Stripe for users that subscribe on your website, but you can't direct users there to make a purchase from your app.
Apps that operate across multiple platforms may allow users to access
content, subscriptions, or features they have acquired elsewhere,
including consumable items in multi-platform games, provided those
items are also available as in-app purchases within the app. You must
not directly or indirectly target iOS users to use a purchasing method
other than in-app purchase, and your general communications about
other purchasing methods must not discourage use of in-app purchase.
With in-app purchases, you'll need to facilitate the payouts yourself. This could be difficult since you'll probably want to wait until Apple pays you before you distribute (usually 1+ month after purchase), and you'll have to track refunds and cancellations. If your app is available globally there's also the fact that you'll get paid out different $$ for the same subscription depending on the country it was purchased due to tax differences.
Also, since you can only be subscribed to a single product within a subscription group, you won't be able to have a user subscribe to channel A and channel B with 2 subscriptions.
Really, the best solution for this type of marketplace is to use something like Stripe Connect as you've figured out. However, you'll have to process this purchase outside of your app and not direct users there from within your app.
A solution to use in-app purchases could be to switch from a subscription to a consumable purchase to unlock content for a specific period and manage the expiration date yourself. This would allow a user to make multiple purchases to unlock multiple channels. The downside is that this won't auto-renew, which may mean less revenue for you. You'd still have to handle the payouts yourself, but it would be simpler to manage one-off purchases then dealing with all of the nuances of iOS subscriptions.
I'm currently working on an iOS app that will allow users to purchase an auto-renew subscription to access service charged monthly. I would like to be able to offer a basic and premium service, and allow users to upgrade or downgrade from one or the other.
I've set up test users and some test products and I've found that if you select the basic subscription first and then later on select to purchase the premium subscription the test user is charged for both services simultaneously.
Does anyone know if its possible to programmatically cancel a users current subscription when we've noticed they've either upgraded or downgraded their service, so they are only being charged once?
I've seen that using this link
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/manageSubscriptions
Allows a user to manage their subscriptions manually, but I would like to handle migrating them to their new plan automatically.
The control over the subscription once purchased is by the user. Only the user who purchased can cancel the renewal. As a developer you can't do any changes.
After a discussion with someone at Apple the answer to this is question is that there is no support for multiple product subscriptions with the same duration. They would not comment on how certain apps are able to do this. Officially it's not possible.
Case:
Our iOS app offers selling of custom made recipe packages that would be created for each user specifically. For example - user buys package of recipes, but for each user this package would be created individually, based on users preferences and needs, by someone from the app team. This package should be created in 5 days for example. If app team fails to create this package and deliver to end user in 5 days, automatic refund should be triggered and end user should receive money back that he spent on this in app purchase, thus invalidating purchased custom package.
Problem:
Is this kind of scenario even possible in Apple / iOS world? Can app developer trigger refund process of one specific purchase that end user made? If user isn't satisfied with specific purchase, could app developer trigger this is refund process if he has reference to transaction receipt?
P.S. We aren't really selling custom recipe packages, this was just an example scenario to help to understand this refund scenario case. ;)
EDIT:
If such scenario isn't possible via Apple refund, are there some examples of this kind of purchase model, implemented in some other way? It's hard to wrap my mind that only way for end user to get refund for something is to write Apple and that also needs to be done by user itself.
If you get paid using Apple services (in-app purchases) then NO, it isn't possible for an Apple Developer (business or individual) to refund App Store customers.
The only option is to direct customers to iTunes Store Customer Support as officially stated in the iTunes Connect screenshot below:
To increase the chances for your customers in getting refunded you could provide them with an e-mail stating that you would like them to receive a refund which they could show to the iTunes Support employee.
As a colleague stated, an option would be to use an external payment processor like PayPal which would allow you to manage refunds, but I think this will greatly increase the work needed since you will need to manage almost everything regarding payments on your own.
Also note that this option is highly restricted by Apple to only physical services or goods and sometimes Apple does not approve apps providing services through third-party payment processors. So.. you should be very careful what path you choose to take.
If the recipes you're providing to your customers are in digital format and users receive them in your app, you can be 100% sure that Apple will force you to use the in-app purchase system.
If such scenario isn't possible via Apple refund, are there some
examples of this kind of purchase model, implemented in some other
way?
In some cases you can use payment through PayPal (for example). We did it in our application where we had to take money of users and return it after a certain period. Check if you case is suitable for using third-party payment systems. Because (for example) Apple will restrict your app if you want to sell in-game content via Paypal, not with in-app purchase.
One very simple alternative would be to have your users buy virtual currency in your app that they can then spend on their recipe-package-orders. Since you are managing their virtual currency account balance, you can easily refund, give volume-discounts, etc. as you please. The only thing that will still be hard then is to have users return their virtual currency to get back their actual money.
There is no api for allowing users to refund a purchase (otherwise guess what can happen).
More info here
I am implementing an App with in app purchase of type:non-renewing subscriptions.
according to apple documents:
If your app uses non-renewing subscriptions, your app is responsible for the restoration process.
FROM HERE
My question is, if the restoring is mandatory by apple, how to prevent thousands of users sharing one apple account with only one description?
For example, if in my app, you pay $0.99 that can use this app for 10 days, from apple's requirements, the user must be able to use app within 10 days on any his/her devices, with simply enter the credentials. However, if the user set a simple account credentials and share it with 100 people, then, the 100 people don't have to buy the subscription anymore and can use the app free during the 10 days.
Some people keep assert that people won't share their account... how do you know that? i saw people register some apple id exclusive for sharing apps and games, and only need to pay once.
Besides, i don't implement my own server and my App don't need one. Is there a way to prevent this?
Thanks in advance
Since non-renewing subscriptions seem to require the app (developer) to use a separate (non-Apple) server to deal with the restore process (for example, see How to support multiple devices with non-renewing In-App Purchase?), why not have that server keep track of the number of restores per "user"? Then you could impose a maximum number of restores per "user". Each installed app that has made a purchase could have its own unique_token (for example, see app rejected.how to track user non-renewing subscription). The user would then have to have a username/password, which would be associated with the unique_token, in order to do a restore (for example, see Restore transactions for Non-renewing subscriptions without registration; and see Registration should be always optional on non-renewing subscription?).
The app I'm working on was recently rejected by Apple for containing an auto-renewable subscription. They recommended that we switch to non-renewing subscriptions for our content.
The one thing I can't quite wrap my brain round is how to restore a purchased subscription to a shared device. Apple recommends we don't use user login - something we would like to avoid ourselves. I did come across one solution where unique codes were used between the two devices - to validate a purchased subscription, through a server. But I believe that could be easily pirated, as in theory friends or employees within a company could share these unique codes with one another and avoid paying the subscription charge.
I can't really find much on Google about this, and was curious to know if anyone has been able to successfully implement a non-renewing subscription?
To paraphrase the advice we received from Apple when dealing with these issues:
Per the iTunes Connect Developer Guide:
...subscriptions must be provided on all devices associated with a
user. In App Purchase expects subscriptions to be delivered through an
external server that you will provide. You must provide infrastructure
to deliver subscriptions to multiple devices.
Apple consider user registration to be appropriate but won't allow you to make it obligatory. So registration must be optional and the user must be able to register at any time — including to allow them to share a subscription they've already bought between devices.
So it sounds like we may have received slightly different advice. Is it possible that Apple only told you not to require user login in general, separately from the requirement for distributing the subscription to all devices?