PySNMP No Response Received Before Timeout--Even with Documentation Examples - timeout

I have installed PySNMP (version 4.4.6) and am attempting to call the following function (part of a larger class):
def walk(self):
#Walks OID to scavenge for information.
oids={}
for (errorIndication,
errorStatus,
errorIndex,
varBinds) in nextCmd(SnmpEngine(),
CommunityData(self.cs),
UdpTransportTarget((self.device.split(".")[0], 161), timeout=60, retries=0),
ContextData(),
ObjectType(ObjectIdentity("1.3.6.1.4.1.14179.1.2.5.5"))):
print((errorIndication,
errorStatus,
errorIndex,
varBinds))
and repeatedly receive the following output:
(RequestTimedOut('No SNMP response received before timeout',),
I have triple-checked to make sure that my community string, SNMP version, device name, port, and OID are correct. I have altered the Transport timeout variable 60 seconds with no luck. My first thought was that it might be a firewall issue, but then I tried to run the simple example included in the documentation:
from pysnmp.hlapi import *
g = getCmd(SnmpEngine(),
CommunityData('public'),
UdpTransportTarget(('demo.snmplabs.com', 161)),
ContextData(),
ObjectType(ObjectIdentity('SNMPv2-MIB', 'sysDescr', 0)))
print(next(g))
And receive the exact same output. Does anyone know what might be causing this? Unfortunately I'm on a server with few admin rights, so I can't go digging through module files changing anything. Thanks in advance for the help!

Your code looks good. For as long as you get the right hostname/IP out of self.device.split(".")[0].
May be you are not getting response from your SNMP agent for one reason or the other. I'd try public SNMP agent:
$ snmpwalk -v2c -c public demo.snmplabs.com 1.3.6
SNMPv2-MIB::sysDescr.0 = STRING: Linux zeus 4.8.6.5-smp #2 SMP Sun Nov 13 14:58:11 CDT 2016 i686
...
To make sure you do not have connectivity/firewall problems. Consider trying snmpwalk against your local SNMP agent as well. If you can't have Net-SNMP installed, consider trying snmpclitools for conducting this experiment.

Related

MySQL connection pool in python?

I'm trying to process large amount of data using Python and maintaining processing status in MySQL. However, I'm surprised there is no standard connection pool for python-mysql (like HikariCP in Java).
I initially started with PyMySQL, things were great until the program ran for first few hours. After few hours, things started to fail. I was getting lot of errors like:
pymysql.err.OperationalError: (2003, "Can't connect to MySQL server on '127.0.0.1' ([Errno 99] Cannot assign requested address)")
Moreover, lot of ports were stuck in TIME_WAIT state because I'm opening and closing connections too frequently because of lack of connection pooling
/d/p/950 ❯❯❯ netstat -nt | wc -l
84752
Per this and this, I tried to set tcp_fin_timeout and ip_local_port_range, but hardly anything improved.
echo 30 > /proc/sys/net/ipv4/tcp_fin_timeout
echo 15000 65000 > /proc/sys/net/ipv4/ip_local_port_range
Then I found out that MySQL provides mysql.connector which comes with pooling functionality. After doing all that performance actually deteriorated. More processes started to get failed. I'm using Python's multiprocessing module to simultaneously run 29 processes(multiprocessing.Pool picked this no by default) on a 24 core machine. Following was the code, of course I was using .my.cnf to pass all the credential to avoid committing them to git :
import mysql.connector
from mysql.connector import pooling
conn_pool = pooling.MySQLConnectionPool(pool_name="mypool1",
pool_size=pooling.CNX_POOL_MAXSIZE,
option_files=MYSQL_CONFIG,
option_groups=MYSQL_GROUP_NODE1,
allow_local_infile=True)
conn = conn_pool.get_connection()
Finally, reverted back to old code. Still using PyMySQL and though errors are less frequent it is still causing a major problem. I looked at SQLAlchemy and couldn't really found much of a documentation around pooling.
I'm wondering how's everyone else dealing with mysql-python connection pooling issue? I really believe there should be something out there so that I don't have to reinvent the wheel.
Any pointers are much appreciated.
DBUtils implements MySQL (and generally claims to support abritrary DB-API 2 compliant database interfaces) user-sized connection pool PooledDB, thead-mapped pool PersistentDB and SteadyDB (see functionality section). The latter should fit your case where multiprocessing.Pool creates worker processes with managed persistent database connection each. It is described as:
DBUtils.SteadyDB is a module implementing "hardened" connections to a database, based on ordinary connections made by any DB-API 2 database module. A "hardened" connection will transparently reopen upon access when it has been closed or the database connection has been lost or when it is used more often than an optional usage limit.
You can use it with PyMySQL like:
import pymysql
from DBUtils.SteadyDB import connect
db = connect(
creator = pymysql, # the rest keyword arguments belong to pymysql
user = 'guest', password = '', database = 'name',
autocommit = True, charset = 'utf8mb4',
cursorclass = pymysql.cursors.DictCursor)
Also see this related question for more examples.

Isolating cause of Erlang and RabbitMQ crashes

We have been trying to make use of the RabbitMQ Service Bus (v3.3.4) but the central bus keeps crashing. At the moment we are not using any clustering and its hosted on Windows Server 2008 R2. We'd like to isolate the root cause but the below error is the only one we can find. Can anyone shed some light on what; if anything; we can do to find the root cause of this?
Note: There are roughly 20 consumers with roughly the same number of Topic subscriptions. Also, all the clients are .NET 4.5 using the 3.3.4 Rabbit client libraries.
Version=1
EventType=APPCRASH
EventTime=130658038736577295
ReportType=2
Consent=1
ReportIdentifier=7f93ccd8-9cbe-11e4-ae00-000c29c08139
IntegratorReportIdentifier=7f93ccd7-9cbe-11e4-ae00-000c29c08139
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=erl.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=5343035d
Sig[3].Name=Fault Module Name
Sig[3].Value=MSVCR100.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.30319.1
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4ba220dc
Sig[6].Name=Exception Code
Sig[6].Value=40000015
Sig[7].Name=Exception Offset
Sig[7].Value=00000000000760d9
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.272.7
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=8d79
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=8d79a00078e92d9c3d5d79d4324254fe
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=9af5
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=9af5b20633c279dbf44b04a614c6a1f6
UI[2]=C:\Program Files\erl6.0\erts-6.0\bin\erl.exe
UI[5]=Check online for a solution (recommended)
UI[6]=Check for a solution later (recommended)
UI[7]=Close
UI[8]=erl.exe stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
UI[10]=&Close
LoadedModule[0]=C:\Program Files\erl6.0\erts-6.0\bin\erl.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\MSVCR100.dll
LoadedModule[5]=C:\Program Files\erl6.0\erts-6.0\bin\erlexec.dll
LoadedModule[6]=C:\Windows\system32\USER32.dll
LoadedModule[7]=C:\Windows\system32\GDI32.dll
LoadedModule[8]=C:\Windows\system32\LPK.dll
LoadedModule[9]=C:\Windows\system32\USP10.dll
LoadedModule[10]=C:\Windows\system32\msvcrt.dll
LoadedModule[11]=C:\Windows\system32\IMM32.DLL
LoadedModule[12]=C:\Windows\system32\MSCTF.dll
LoadedModule[13]=C:\Windows\system32\apphelp.dll
LoadedModule[14]=C:\Program Files\erl6.0\erts-6.0\bin\beam.dll
LoadedModule[15]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[16]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[17]=C:\Windows\system32\RPCRT4.dll
LoadedModule[18]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7\COMCTL32.dll
LoadedModule[19]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[20]=C:\Windows\system32\COMDLG32.dll
LoadedModule[21]=C:\Windows\system32\SHELL32.dll
LoadedModule[22]=C:\Windows\system32\WS2_32.dll
LoadedModule[23]=C:\Windows\system32\NSI.dll
LoadedModule[24]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[25]=C:\Windows\system32\WINNSI.DLL
LoadedModule[26]=C:\Windows\system32\mswsock.dll
LoadedModule[27]=C:\Windows\System32\wshtcpip.dll
LoadedModule[28]=C:\Windows\system32\NLAapi.dll
LoadedModule[29]=C:\Windows\system32\DNSAPI.dll
LoadedModule[30]=C:\Windows\System32\winrnr.dll
LoadedModule[31]=C:\Windows\system32\napinsp.dll
LoadedModule[32]=C:\Windows\System32\wship6.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=erl.exe
AppPath=C:\Program Files\erl6.0\erts-6.0\bin\erl.exe

Python FTP hang

Say I want to use FTP in Python using the ftplib. I begin with this:
from ftplib import ftp
ftp = FTP('10.10.10.151')
If the FTP server is not online, however, it will hang right there indefinitely. The only thing that can kick it out is a keyboard interrupt as far as I know. I've tried this:
ftp.connect('10.10.10.151','21', 5)
With the five being a five second timeout. But the problem here is that I do not know of any way to use that line without first assigning ftp something. But if the server is offline, then the "ftp =" line will hang. So what use is ftp.connect()'s timeout function?!?
Does anybody know a workaround or anything? Is there a way to time out the "ftp = FTP(xxx)" command that I haven't found? Thanks.
I'm using Python 2.7 on Linux Mint.
Your call to connect() is redundant since FTP() method documentation states:
When host is given, the method call connect(host) is made.
Also, since Python 2.6, FTP() does have a timeout parameter:
class ftplib.FTP([host[, user[, passwd[, acct[, timeout]]]]])
The optional timeout parameter specifies a timeout in seconds for blocking operations like the connection attempt (if is not specified, the global default timeout setting will be used).

Error "Invalid Locales set !!" when trying to install sqldemo on Informix

I am extremely new to Informix and am having some trouble trying to get sqldemo installed.
Set up so far:
openSuse 12.1 (32 bit)
Informix Growth Edition 11.70 UC6
Informix SQL Developer 7.50 UC6
Informix RDS 7.50 UC6
Informix ID 7.50 UC6
After struggling a few days and a lot of reading of http://publib.boulder.ibm.com/infocenter/idshelp/v117/index.jsp, I managed to get Informix installed and On-line.
I also opted to install the demo database instance that comes with the installation.
I now and attempting to get started with Informix 4GL by Example.
I am trying to get the sqldemo database up. I don't know if it will replace the previous instance installed with Informix, but that is a different problem.
Right now as per the document, running the following should set up the DB:
sqldemo stores2t -log
I however get an error: "Invalid Locales set !!".
I have tried looking up this error and also in the documentation.
I have tried setting the CLIENT_LOCALE and DB_LOCALE in my .profile file.
For example:
export CLIENT_LOCALE=en_US.CP1252 and
export DB_LOCALE=en_US.819
This has not helped.
A push in the right direction, or perhaps some other documentation I could read that would explain things better would really be appreciated.
If any other information is required from me, please do not hesitate to ask.
Update 1
Thanks so much for the response.
A couple of things firstly that I have tried since your post.
Changed the the CLIENT_LOCALE and DB_LOCALE as you specified - Same error - So i removed it as you said it should not be set.
Fixed a problem in my PATH and made sure it has /usr/informix/bin - Same Error
INFORMIXDIR is /usr/informix
INFORMIXSERVER is ol_informix1170 (This is from the database that was installed with the informix install, don't know if this must be changed? and if so to what?)
Ran the script you mentioned, result :
INFORMIXDIR=/usr/informix
INFORMIXSERVER=ol_informix1170
INFORMIXSQLHOSTS=/usr/informix/etc/sqlhosts
LANG=en_US.UTF-8
ONCONFIG=onconfig
I noticed I had set the language to UK, which made the Locales en_gb instead if en_us, so tried changing that in my .profile, which did not help, so also tried changing the language to US and the locales to en_us, but this made no difference.
As for what you said about the sqldemo script and the already installed db, It is fine if that db is removed as this is just a test VB box for me to learn on.
Could the $INFORMIXSERVER set as ol_informix1170 be the problem?
Thank you once again for the help.
Neill
Update 2
Thanks again for the response.
A few things to note.
The dbenv results I posted is all that shows which i assume/presume (uh-oh) means that the other environment variables are not set. Which of the environment variables you posted are absolutely necessary for it to work?
As above, Where would I find the terminfo file, or does this need to be created?
As above, the SQLEXEC variable... where would I find sqlrm? I can somewhat remember from the documents I have read I think it should be $INFORMIXDIR/lib? but I only have an esql directory. Is this correct.
Barring that something in the first 3 above is not causing more problems, when trying your suggestion of DEMOPATH=en_us/0333 sqldemo stores2t -log I receive the following error:
Sorry, cannot read the mkstores3 program required to build the demonstration database. Check the /etc subdirectory of INFORMIXDIR (/usr/informix).
Checking /usr/informix/etc shows indeed that there is no mkstores3 file.
Attempting your further note of isqldemo, I get the following error:
/usr/informix/bin/isqldemo: line 58: /usr/informix/demo/sql/en_us/e01c/isqldemo: No such file or directory.
I guess this makes perfect sense as there is no e01c directory, just the 0333 directory.
Right now anything you can tell me would indeed be a consolation because my newb-ness to generally Linux and definately Informix is a big factor. Interesting that this bug has been around for so long. I guess way more experienced folk than I figured out how solve it on their own, or just never bothered with the sqldemo.
I guess that will teach me to read this:
INFORMIX-4GL by Example
Version 4.1
July 1991
Going to check now if any updated text exists, but would still appreciated more help in solving this problem. Do you think reverting to a previous snapshot before Informix was installed and not opting for the ol_informix1170 database to be included could be a possible solution? I wouldn't really see that it would be, but what do I know.
Many many thanks for your continued time and effort.
Regards,
Neill
Update 3
So I see indeed the document I was reading is ancient. I have found an updated one (2002) which uses a different script (dbaccessdemo7).
I tried running that, have run into an error, but tomorrow is another day.
For now I am going to mark this as solved because of the bug detected and resolved. I am not going to put more time and effort into sqldemo.
Thank you so much, and if I struggle with dbaccessdemo 7, I will post a new question.
Regards,
Neill
The sqldemo script won't create a new server; it may clobber your existing database (a single server may house multiple databases; indeed, there are 4 sys* databases created when a server is initialized) but it won't harm your server otherwise.
Probable cause of the error
The normal problem with invalid locales is that you've not set $INFORMIXDIR. You need $INFORMIXDIR set unless /usr/informix is (a symlink to) the correct location. You also need $INFORMIXSERVER set, and you usually need $INFORMIXDIR/bin on $PATH. Strictly, $INFORMIXSERVER is the only mandatory variable; in practice, you worry about the other two too.
The $INFORMIXDIR setting is used to locate the locale information (which is found in $INFORMIXDIR/gls) and the message files (which are found in $INFORMIXDIR/msg).
Note that CP1252 is a Windows code page. Normally on Unix, you'd either not set CLIENT_LOCALE or DB_LOCALE, or you could set them to:
export CLIENT_LOCALE=en_us.8859-1
export DB_LOCALE=en_us.8859-1
or you can choose another more appropriate (to you) locale. The 8859-15 locale includes the Euro symbol, for example, or the utf-8 locale dictates UTF-8 in the database. But, for initial debugging, stick with the 8859-1 locale, aka 819 or 0333 (all based on the IBM CCSID). If it doesn't work with 8859-1, then we have one set of problems; if it works with 8859-1 but not some other codeset or locale, then we have a different set of problems.
Follow-up info if the solution above fails
If that isn't the trouble, then I'll ask for some more details — notably, your Informix environment as reported by the dbenv script below:
: "#(#)$Id: dbenv.sh,v 2.11 2007/09/02 00:18:58 jleffler Exp $"
#
# Printout INFORMIX database environment
informix1="DB[^=]|DELIMIDENT=|SQL|ONCONFIG|TBCONFIG|INFOR"
informix2="ARC_|CLIENT_LOCALE=|GL_|GLS8BITSYS|CC8BITLEVEL|ESQL|FET_BUF_SIZE="
informix3="INF_ROLE_SEP=|NODEFDAC=|ONCONFIG|OPTCOMPIND|PDQ|PSORT"
informix4="PLCONFIG|SERVER_LOCALE|FGL|C4GL|NE_"
informix5="TCL_LIBRARY|TK_LIBRARY"
informix="$informix1|$informix2|$informix3|$informix4|$informix5"
system="COLLCHAR=|LANG=|LC_|LD_LIBRARY_PATH(_64)?=|PATH=|SHLIB_PATH="
jlss="IXD(32|64)?="
env |
egrep "^($informix|$system|$jlss)" |
sort
It's an old script; that's why the shebang is missing.
Second set of diagnosis
I was hoping for the complete output of the dbenv script; it is surprising how often something shows up. However, given what you've said, it is likely to be OK.
The INFORMIXSERVER setting sounds fine.
I'm struck by the LANG=en_US.UTF-8 setting; Informix does pay attention to $LANG and the $LC_* variables (that's why dbenv prints those out). That may be a factor in the problem. However, I would have expected CLIENT_LOCALE and SERVER_LOCALE to deal with that if it was the problem. Also, on my Mac, I have LANG=en_US.UTF-8 and yet I can connect to (8859-1) databases OK.
This is beginning to look like an install problem...or sqldemo problem...
I transitioned from a Mac to a RHEL 5 (archaic) x86/64 machine, and tried running sqldemo over there:
$ dbenv
DBDATE=Y4MD-
DBEDIT=vim
INFORMIXDIR=/work4/informix/tools-7.50.FC4
INFORMIXSERVER=toru_31
INFORMIXSQLHOSTS=/work4/informix/ids-11.70.FC4/etc/sqlhosts
INFORMIXTERM=terminfo
IXD64=/work4/informix/ids-11.70.FC4
IXD=/work4/informix/tools-7.50.FC4
IXH=/work4/informix/ids-11.70.FC4/etc/sqlhosts
IXO=/work4/informix/ids-11.70.FC4/etc/onconfig.toru_31
IXS=toru_31
LANG=en_US.UTF-8
LD_LIBRARY_PATH=/lib64:/usr/lib64:/work4/informix/tools-7.50.FC4/lib:/work4/informix/tools-7.50.FC4/lib/tools:/work4/informix/tools-7.50.FC4/lib/esql:/work4/informix/ids-11.70.FC4/lib:/work4/informix/ids-11.70.FC4/lib/esql:/work4/informix/ids-11.70.FC4/lib/cli
ONCONFIG=onconfig.toru_31
PATH=/work4/informix/tools-7.50.FC4/bin:.:/work4/jleffler/bin:/u/jleffler/bin:/work4/informix/ids-11.70.FC4/bin:/u/jleffler/linux/x86_64/bin:/work4/informix/11.70.FC1:/usr/atria/bin:/work4/jleffler/perl/v5.12.1/bin:/usr/bin:/bin:/usr/X11R6/bin:/atria_release/cm_dist/vobs/imitools/bin:/opt/rational/clearcase/bin:/opt/rational/clearquest/bin
SQLCMDLOG=/work4/jleffler/.sqlcmdlog
SQLEXEC=sqlrm
TERMINFO=/work4/jleffler/terminfo
TERM=xterm-color
$ sqldemo st2 -log
Invalid Locales set !!
$
Oh yeah? No; my locales are fine, thank you!
Well, so be it...I can reproduce your problem! That's step 1. Step 2 is to look at the expletive deleted script.
PRODUCT=sql
DEMOFILE=sqldemo
DEFLANG=en_US.8859-1
INFORMIXDIR=${INFORMIXDIR:=/usr/informix}
INFENV=$INFORMIXDIR/bin/infenv
CONVLOC=$INFORMIXDIR/bin/convloc
if [ $# -gt 0 -a "X$1" = "X-e" ] ; then
LOCALE=$DEFLANG # -e means en_US.8859-1 required
shift
else
LOCALE=`$INFENV DBLANG` # get DBLANG value
if [ "x${LOCALE}" = "x" ]; then
LOCALE=`$INFENV CLIENT_LOCALE` # try CLIENT_LOCALE instead
if [ "x${LOCALE}" = "x" ]; then
LOCALE=`$INFENV DB_LOCALE` # finally default to DB_LOCALE
fi
fi
fi
if [ "x${LOCALE}" = "x" ]; then
LOCALE=$DEFLANG # finally default to DB_LOCALE
fi
export LOCALE
if [ "x${DEMOPATH}" = "x" ]; then
echo "Invalid Locales set !!"
else
exec $INFORMIXDIR/demo/$PRODUCT/$DEMOPATH/$DEMOFILE $*
fi
exit $?
Note that test for ${DEMOPATH}; note that DEMOPATH is not set in the script. So, we've got to get it set. What to? Well, ls $INFORMIXDIR/demo/sql shows that there are various locale-specific sub-directories (en_us,
ja_jp,
ko_kr,
th_th,
zh_cn,
zh_tw) and under the en_us directory there's 0333 (only).
Please run:
DEMOPATH=en_us/0333 sqldemo stores2t -log
This more or less worked for me — I believe it would work for you. I have a slightly unusual setup in that I have just I4GL (p-code and c-code) and ISQL in the $INFORMIXDIR; the server is run out of a different directory. This means I don't have server utility programs like dbload (specifically) in $INFORMIXDIR/bin. When the sqldemo script tried to load the data with dbload, therefore, it failed for me. It would work for you because you have all the Informix software in a single directory. To add insult to injury, it runs the dbload program by explicit path, so I can't futz my PATH to make it available.
This should get you going. I have a bug to report...it is CQ idsdb00244894.
I'm sorry that you ran into so much trouble. You shouldn't have done so.

Quartz.net not firing on remote server

I've implemented quartz.net in windows service to run tasks. And everything works fine on local workstation. But once it's deployed to remote win server host, it just hangs after initialization.
ISchedulerFactory schedFact = new StdSchedulerFactory();
// get a scheduler
var _scheduler = schedFact.GetScheduler();
// Configuration of triggers and jobs
var trigger = (ICronTrigger)TriggerBuilder.Create()
.WithIdentity("trigger1", "group1")
.WithCronSchedule(job.Value)
.Build();
var jobDetail = JobBuilder.Create(Type.GetType(job.Key)).StoreDurably(true)
.WithIdentity("job1", "group1").Build();
var ft = _scheduler.ScheduleJob(jobDetail, trigger);
Everything seems to be standard. I have private static pointer to scheduler, logging process stops right after jobs are initialized and added to scheduler. Nothing else happens after.
I'd appreciate any advices.
Thanks.
PS:
Found some strange events in event viewer mb according quartz.net:
Restart Manager - Starting session 2 - ‎2012‎-‎07‎-‎09T15:14:15.729569700Z.
Restart Manager - Ending session 2 started ‎2012‎-‎07‎-‎09T15:14:15.729569700Z.
Based on your question and the additional info you gave in comments, I would guess there is something going wrong in the onStart method of your service.
Here are some things you can do to help figure out and solve the problem:
Place the code in your onStart method in a try/catch block, and try to install and start the service. Then check windows logs to see if it was installed correctly, started correctly, etc.
The fact that restart manager is running leads me to believe that your service may be dependent on a process which is already in use. Make sure that any dependencies of your service are closed before installing it.
This problem can also be caused by putting data-intense or long running operations in your onStart method. Make sure that you keep this kind of code out of onStart.
I had a similar problem to this and it was caused by having dots/periods in the assembly name e.g. Project.Update.Service. When I changed it to ProjectUpdateService it worked fine.
Strangely it always worked on the development machine. Just never on the remote machine.
UPDATE: It may have been the length of the service that has caused this issue. By removing the dots I shortened the service name. It looks like the maximum length is 25 characters.

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