I am trying to achieve here the instant Visitor Web notification to Eloqua user based on the Custom field which is other than profile fields ?Is anybody face the same issue earlier on setting up the Visitor notification & how you have resolved that ?
Unfortunately, the Visitor profile fields are hard coded within Eloqua and there is no way to include a contact field since you cannot assume that a visitor has an existing linked contact record. This is just the nature of known vs unknown website visitors.
Thanks!
Related
This is my first time using of zendesk, and I am facing some problems here
I need to set the name, email and external identifier of user before start any activity to be shown in the tickets screen
here is my code
Identity user = new AnonymousIdentity.Builder().withEmailIdentifier(mEmail).withNameIdentifier(mName).withExternalIdentifier(mIdentifier).build();
ZendeskConfig.INSTANCE.setIdentity(user);
Intent intent = new Intent(ContactUsActivity.this, ContactZendeskActivity.class);
startActivity(intent);
no thing appear in my tickets screen only "Mobile App User", non of my information is shown
can anyone tell me what is the problem here ?
Full disclosure: I'm one of the SDK devs. Generally you end up seeing 'Mobile App User' because of the way that the user lookup works.
Before I start, I'd like to point out that withExternalIdentifier is optional. I'd only recommend using it if you know for sure that you'll always have a unique ID there.
If you give us an external ID, we'll try to see if a user exists in your system with that ID. If it does we use that. For security reasons we don't let a mobile identity update the user. If no match was found on the external ID, we then look at the email, and follow the same lookup process.
The only time where the external ID and name will be set is if you are creating a new user. New means one that wasn't found already with the external ID or email that you are supplying.
If you still have issues you can drop us an email to support#zendesk.com
Thanks!
Can I submit an issue to Jira by using my custom contact form ?
On the submit button of my contact form I want to send an email to the support team as well as raise an issue to my Jira account.
take a look at:
https://docs.atlassian.com/jira/REST/latest/
(especially https://docs.atlassian.com/jira/REST/latest/#d2e1196)
You'll need some program/script to use the API but should work.
I have configured JIRA to accept issues via email.
I use custom screen with 'from' and 'to' email and textview fields to get feedback from users. So, is there any iOS api to auto fill 'from' field?
I would be seriously surprised if there were as its potentially a big security hole - if not caught by apple it could be used to harvest email addresses.
You can however invoke the email app to do something for you, as described in this other question. Here, the user is in control of whether to send the email or not, so is not a security issue.
I have a signup form, and I wanted to make it so that they have the option of recommending this signup to all their friends in facebook.
Is there a rails API/gem for doing this?
Is there an appropriate name for this?
Thanks!
Looking at the Extended permissions documentation, you don't get access to the email addresses of a Facebook user's friends (search for email and note the second column reads not available). If that's what you're trying to achieve, it's almost certainly not possible, without the user contacting each friend and asking them to visit your app (which I would imagine would have quite a low take-up, if only through inertia).
I guess you have two options:
popup a javascript before submitting the form to prompt the user wether he wants to share it with friends. You will use the js api http://github.com/facebook/connect-js (see the dialog section). This solution would avoid doing server side connection to the facebook api
Have a look a the Facebooker gem to do a stream_publish
I'm currently creating a web app using Google's oAuth. I was wondering how I can uniquely identify an authenticated user so I don't accidentally add duplicates.
Doesn't Google give you other unique params like user name or user ID?
For example, Twitter and Facebook, give you user name and a unique url that identifies user's profile picture. If you save that params on server-side you can identify user next time that he comes on your site.
The best way to do this would be to use OpenID with the oAuth extension (aka hybrid).
I am currently using OAuth exclusively and I am requesting the https://www.googleapis.com/auth/userinfo#email scope as described on http://sites.google.com/site/oauthgoog/Home/emaildisplayscope to get the email address of the authenticated user. I am using the email address to uniquely identify the user. This should be good enough for now.
Edited:
According to a recent Google developer comment (https://groups.google.com/group/oauth2-dev/browse_thread/thread/cf5c137f872f9932), they are currently working on this problem, but for anything production ready, you should use OpenID authentication.
You should save somewhere the user_id you have for your users in your site, along with the corresponding access_token and access_token_secret.
Then you can query that table (or wherever you save that information) with the user_id and obtain the proper tokens
Regards