I want to understand how can I integrate VoIP for my WEB app which in my case would be a Rails app.
What I wan't to achieve is sending socket events to the front-end for each call state:
call ringing
call started
call ended
The implementation is already done but I'm not convinced if is the right architecture and the informations I found until now over the internet are poor.
I don't think that makes sense to explain how is currently done (but if needed I can provide), but starting from ruby-asterisk gem which can be used to retrieve data about an extension number what would be the correct architecture in order to retrieve continuously events from call states and send them as socket events to the WEB?
How can you determine if the call is ended?
On the overall implementation, do you see any use of redis for saving previous states of a call and then to determine the new states?
Main issue is : asterisk is PBX
Again: it is small office PBX, not all-in-one platform with API.
So correct architecture for high load is centralized hi-perfomance socket server, which support auth, response on your api calls(if any), event notification etc etc. After that you have use AMI+ dialplan to notify you server about actions on PBX.
You web app should connect to thoose server, not directly to asterisk. Only ONE connection to asterisk recommended for peformance considerations.
If you have low load - doesn't matter what you do, it likly will work ok.
Asterisk not support redis, so use of that unlikly. Use CDRs for end event.
Related
Using the Smooch API, I am trying to obtain all of the messages sent to my Facebook appid in the past few minutes or hours.
The Get Messages REST method does exactly what I need, except for that it only returns messages from a particular appUserId. This isn't useful unless you already know what users have sent you messages. I cannot use a webhook as the application resides behind a corporate firewall. Opening the firewall to connections that originate from the outside is not an option (even with white-listing).
Is there a way to invoke the Get Messages REST method such that it will ignore the appUserId filter? Perhaps some sort of wildcard character?
GET {{url}}/{{apiVersion}}/apps/{{appId}}/appusers/{{appUserId}}/messages
Unfortunately you do need to have the appUserId (or userId) on hand in order to query user messages.
Webhooks are a pretty essential part of building a Smooch integration. If you can't receive them through your firewall, then you might consider building an intermediary service outside of your corporate network for receiving Smooch webhooks. For each webhook event you receive it would either:
Forward it through a secure tunnel into your coprorate network
Store the appUserId (or the whole event) in its own database, and provide a secure endpoint that allows your corporate network service to query that data
I'm curious to know more about your use case, e.g which Smooch channels are you integrating? With more details I might be able to improve this answer.
#alavers We would like to leverage nearly every messaging integration you offer.
#alavers You may want to consider providing a Get Messages variant that is better suited for use within a corporate firewall environment. An excellent example is the http long poll implementation provided by APIs such Amazon's SQS API. Their receiveMessage method waits for up to the specified time period but returns as soon as a message is received. This provides nearly the same performance of a webhook but eliminates the need for a customer to open their corporate firewall to connections that originate from outside the corporation. Most IT departments will approve connections that originate from within the corporation, but permitting connections that originate from the outside becomes a very difficult sell.
I am new to backend programming but would like to try and put together the backend of an app I am building. I essentially am looking to implement an observer type programming pattern, just between the server and ios app. For instance two different app users may subscribe to different things on the node.js server and would get different json sent to the swift of the app to use. I am unsure however how to go about trying to subscribe a user to the node.js using swift, and then essentially setting a listener for the json response as they come in. I would appreciate any help on this sort of server programming pattern type work if anyone has any references or thoughts.
Well, nodejs has the Event Emitter, that can be an implementation of observer pattern.
In your case, you can use a special Event Emitter based class, the Net module, that is a event emitter to handle tcp connections. As TCP connections are bidirectional by default, you can handle events in both sides using it.
So, you could handle the calls from the swift app (or other languages). It's just open the socket with server and send/receive data.
I am working in a Rails application and below is the scenario requiring a solution.
I'm doing some time consuming processes in the background using Sidekiq and saves the related information in the database. Now when each of the process gets completed, we would like to show notifications in a separate area saying that the process has been completed.
So, the notifications area really need to pull things from the back-end (This notification area will be available in every page) and show it dynamically. So, I thought Ajax must be an option. But, I don't know how to trigger it for a particular area only. Or is there any other option by which Client can fetch dynamic content from the server efficiently without creating much traffic.
I know it would be a broad topic to say about. But any relevant info would be greatly appreciated. Thanks :)
You're looking at a perpetual connection (either using SSE's or Websockets), something Rails has started to look at with ActionController::Live
Live
You're looking for "live" connectivity:
"Live" functionality works by keeping a connection open
between your app and the server. Rails is an HTTP request-based
framework, meaning it only sends responses to requests. The way to
send live data is to keep the response open (using a perpetual connection), which allows you to send updated data to your page on its
own timescale
The way to do this is to use a front-end method to keep the connection "live", and a back-end stack to serve the updates. The front-end will need either SSE's or a websocket, which you'll connect with use of JS
The SEE's and websockets basically give you access to the server out of the scope of "normal" requests (they use text/event-stream content / mime type)
Recommendation
We use a service called pusher
This basically creates a third-party websocket service, to which you can push updates. Once the service receives the updates, it will send it to any channels which are connected to it. You can split the channels it broadcasts to using the pub/sub pattern
I'd recommend using this service directly (they have a Rails gem) (I'm not affiliated with them), as well as providing a super simple API
Other than that, you should look at the ActionController::Live functionality of Rails
The answer suggested in the comment by #h0lyalg0rithm is an option to go.
However, primitive options are.
Use setinterval in javascript to perform a task every x seconds. Say polling.
Use jQuery or native ajax to poll for information to a controller/action via route and have the controller push data as JSON.
Use document.getElementById or jQuery to update data on the page.
I'm using pusher gem to manipulate my front-end from an external API. It works fine, no problem with that.
But the thing I wonder is if there is a possibility to use push notifications at the back-end of my application? I spent a serious amount of time investigating this but couldn't find something useful.
Let me summarize:
I have an application and another API application which is tightly interacting with other. Sometimes I want to use my API to send notification to my main application and I want to be able to manipulate data at the back-end of my main application regarding the data received from API side. These are things like 'an action was completed/started/succeed' etc...
I understand that 'pusher' receives push notifications by JavaScript at the front-end. But I believe that there must be a way to use those notifications at the back-end as well.
If there is another way (maybe Faye? Websocket) to do that I'd love to learn what it is. Any clue would be appreciated.
Is it something doable?
Thank you
Pusher is a backend system too (to "push" updates to channels)
Endpoints
I think you may be interested in endpoints
From what I can gather, it seems you're looking to trigger the transfer of data to an endpoint once an action occurs in your API? For example:
User signs up on "API" app
API app sends "notification" to main app
Main app increases user count by 1
The way I can see this working is by either using ajax, or sending a curl request to your main app's endpoint (set in routes), triggering the action:
#main_app/config/routes.rb
post "endpoint", to: "application#endpoint"
#main_app/controllers/application_controller.rb
def endpoint
#count = Option.increment!(:user_count)
end
This will allow you to manipulate your data in the backend of your "main" app
API
The tricky, non-conventional part comes when you want to send the data from your API app to your Main app (this is where you got the "pusher" idea from)
I would personally look at sending a standard HTTP request to the Main app endpoint, probably with Curl (if from the backend):
Curl on Ruby on Rails
Rails curl syntax
You may want to install curb (CUrl RuBy) here: https://github.com/taf2/curb
I could write some code if you wanted?
I had asked the same question to the Pusher's support team and I got the exact answer I was looking for.
You can install a client library on your server
(http://pusher.com/docs/client_libraries) if there is one for your
server. You can then subscribe to a client channel this way.
In my case, I use Ruby gem which can be reached from https://github.com/pusher/pusher-ruby-client .
I am to build a web application which will accept different events from external sources and present them quickly to the user for further actions. I want to use Ruby on Rails for the web application. This project is a internal development project. I would prefer simple and easy to use solutions for rapid development over high reliable and complex systems.
What it should do
The user has the web application opened in his browser. Now an phone call comes is. The phone call is registered by a PBX monitoring daemon. In this case via the Asterisk Manager Interface. The daemon sends the available information (remote extension, local extension, call direction, channel status, start time, end time) somehow to the web application. Next the user receives a notified about the phone call event. The user now can work with this. For example by entering a summary or by matching the call to a customer profile.
The duration from the first event on the PBX (e.g. the creation of a new channel) to the popup notification in the browser should be short. Given a fast network I would like to be within two seconds. The single pieces of information about an event are created asynchronously. The local extension may be supplied separate from the remote extension. The user can enter a summary before the call has ended. The end time, new status etc. will show up on the interface as soon as one party has hung up.
The PBX monitor is just one data source. There will be more monitors like email or a request via a web form. The monitoring daemons will not necessarily run on the same host as the database or web server. I do not image the application will serve thousands of logged in users or concurrent requests soon. But from the design 200 users with maybe about the same number of events per minute should not be a scalability issue.
How should I do?
I am interested to know how you would design such an application. What technologies would you suggest? How do the daemons communicate their information? When and by whom is the data about an event stored into the main database? How does the user get notified? Should the browser receive a complete dataset on behalf of a daemon or just a short note that new data is available? Which JS library to use and how to create the necessary code on the server side?
On my research I came across a lot of possibilities: Message brokers, queue services, some rails background task solutions, HTTP Push services, XMPP and so on. Some products I am going to look into: ActiveMQ, Starling and Workling, Juggernaut and Bosh.
Maybe I am aiming too hight? If there is a simpler or easier way, like just using the XML or JSON interface of Rails, I would like to read this even more.
I hope the text is not too long :)
Thanks.
If you want to skip Java and Flash, perhaps it makes sense to use a technology in the Comet family to do the push from the server to the browser?
http://en.wikipedia.org/wiki/Comet_%28programming%29
For the sake of simplicity, for notifications from daemons to the Web browser, I'd leave Rails in the middle, create a RESTful interface to that Rails application, and have all of the daemons report to it. Then in your daemons you can do something as simple as use curl or libcurl to post the notifications. The Rails app would then be responsible for collecting the incoming notifications from the various sources and reporting them to the browser, either via JavaScript using a Comet solution or via some kind of fatter client implemented using Flash or Java.
You could approach this a number of ways but my only comment would be: Push, don't pull. For low latency it's not only quicker it's more efficient, as your server now doesn't have to handle n*clients once a second polling the db/queue. ActiveMQ is OK, but Starling will probably serve you better if you're not looking for insane levels of persistence.
You'll almost certainly end up using Flash on the client side (Juggernaut uses it last time I checked) or Java. This may be an issue for your clients (if they don't have Flash/Java installed) but for most people it's not an issue; still, a fallback mechanism onto a pull notification system might be prudent to implement.
Perhaps http://goldfishserver.com might be of some use to you. It provides a simple API to allow push notifications to your web pages. In short, when your data updates, send it (some payload data) to the Goldfish servers and your client browsers will be notified, with the same data.
Disclaimer: I am a developer working on goldfish.
The problem
There is an event - either external (or perhaps internally within your app).
Users should be notified.
One solution
I am myself facing this problem. I haven't solved it yet, but this is how I intend to do it. It may help you too:
(A) The app must learn about the event (via an exposed end point)
Expose an end point by which you app can be notified about external events.
When the end point is hit (and after authentication then users need to be notified).
(B) Notification
You can notify the user directly by changing the DOM on the current web page they are on.
You can notify users by using the Push API (but you need to make sure your browsers can target that).
All of these notification features should be able to be handled via Action Cable: (i) either by updating the DOM to notify you when a phone call comes in, or (ii) via a push notification that pops up in your browser.
Summary: use Action Cable.
(Also: why use an external service like Pusher, when you have ActionCable at your disposal? Some people say scalability, and infrastructure management. But I do not know enough to comment on these issues. )