await client.messages.create(
{
to: `+${userEntity.telephoneNumber}`,
from: `+${process.env.TWILIO_NUMBER}`,
body: `Your activation code is ${userEntity.activationCode}`,
},
(err, message) => {
if (err) {
throw err
} else {
return this._res.status(200).json({message: message}).end()
}
}
);
Error: The number +xxxxxxx is unverified. Trial accounts cannot send messages to unverified numbers; verify +xxxxxxx at twilio.com/user/account/phone-numbers/verified, or purchase a Twilio number to send messages to unverified numbers.
Hi everyone. I was trying to send a message from Twilio to the user but I've got this error.Who can help me? Maybe I don't understand how does it work. Should I add a number to which I want to send a message to Twilio? Or what does this message mean?
Yes that is exactly what it means, you have to verify the number you want to send your message to. The verification is done by either a call or a text.
Twilio - Verify Phone number
This will also allow you to use this number as a caller id when making a call(does not work with texting).
This is a somewhat common limitation setup for trial accounts.
Related
My code:
const client = require('twilio')(accountSid, authToken);
const issueResolution = 'Hi Malcolm, were we able to solve the issue that you were facing?';
client.messages
.create({
from: senderNumber,
body: issueResolution,
to: receiverNumber,
})
.then(message => {
console.log(JSON.stringify(message , null, 2));
});
The body of the message conforms to the "sample_issue_resolution" WhatsApp template shown in the Twilio web console (at https://console.twilio.com/us1/develop/sms/senders/whatsapp-templates).
I can successfully use the above code to send a message to a number which has opted in to my Twilio WhatsApp sandbox. If I try to send a message to another number which has not opted in to the sandbox, there's no error message, but the message is never received. I get the same results when I use one of my custom approved templates. What could be going wrong / how can I debug this?
I'd assume that this message is not matching any of your templates. There could be multiple reasons, such as a different whitespace character or a typo that differentiates both strings.
The Message Log should tell you why a message couldn't be delivered.
I had purchased a USA number and I am trying to send a programable message to Hong Kong. While I send with a simple Twilio number it works fine and message recieved.
But when I try to add alphanumeric Sender ID it always show error message. The error message is: Message: [HTTP 400] Unable to create record: The 'From' number infoSMS is not a valid phone number, shortcode, or alphanumeric sender ID.
What I had tried is
public function send_sms(){
$msg_to = $_REQUEST['msg_to'];
$msg_body = $_REQUEST['msg_body'];
$twilio = new Client("ACba7f3a6866a23aed021056d3ceaexxxx", "4d7e47e92a8351b7365ed1e3e83dxxxx");
$message = $twilio->messages->create(
$msg_to, // to
[
"body" => $msg_body,
"from" => "infoSMS";
]
);
if($message->sid) {
$this->session->set_flashdata('ok_message', '- SMS successfully sent!');
redirect(AURL . 'Sms/sent_sms_list');
}else {
$this->session->set_flashdata('err_message', '- Error in sending sms please try again!');
redirect(SURL . 'Sms/create_sms');
}
}
I had read the documentation: https://www.twilio.com/docs/sms/send-messages#use-an-alphanumeric-sender-id
What I am doing wrong? Thanks in advance.
Twilio developer evangelist here.
This was a bit hard to track down, but it turns out that there are a few generic alphanumeric sender IDs that may cause delivery failures. I tried to send an SMS using "infoSMS" as the sender ID and was unable to do so as well.
On some of our SMS guideline pages, there is this note about alphanumeric sender IDs:
Generic Alpha Sender IDs like InfoSMS, INFO, Verify, Notify etc should be avoided as they will result in SMS failures
I recommend you try using a different alphanumeric sender ID that more closely represents your business or service.
I store sent messages in a log table with their unique SIDs. With a periodic console task I iterate over the records having status = undelivered and request the status of it and if it's still undelivered, I'd like to re-send that very message. I don't want a new one as the message contains a verification code and we store only hash of it. Is it possible to re-send the old message having its SID?
Twilio Developer Evangelist here,
There is not a way to automatically resend an undelivered message using the API. You can work around this by grabbing the messages by SID and sending the undelivered ones again to the same number with the same body. When you use the REST API to get a message by SID, you have access to all of the data from that message, including the exact message body.
A quick example using the Twilio PHP Library would look like this:
<?php
$client = new Services_Twilio($AccountSid, $AuthToken);
$messageSIDs = array("Insert", "Array of", "Message SIDs", "here");
foreach ($messageSIDs as $sid) {
$msg = $client->account->messages->get($sid);
if ($msg->status == "undelivered") {
echo "Resending undelivered message for SID: $sid\n";
$sms = $client->account->messages->sendMessage(
// The number we are sending from.
$msg->from,
// The number we are sending to.
$msg->to,
// The sms body.
$msg->body
);
}
}
You can see all of the data that the REST API gives you about messages here
I am currently integrating into the twilio rest api and need to perform a check on a users phone number to determine if that user has blacklisted themselves or not. I have little experience with this api and scouring through the documentation and google has turned up nothing.
In our application we are going to have a notification center and if the user has blacklisted themselves I do not want to give them the ability to turn on their SMS notifications. Potentially a user could have SMS notifications on but twilio would block any messages. I know there is the ability to get a status code back from twilio when an SMS is queued that shows the user is blacklisted (https://www.twilio.com/docs/api/rest/message). However, I will not be sending messages on the notifications screen and need a direct way (if at all possible) to check twilio to determine if a number is blacklisted. Any help is much appreciated. Let me know if anymore information will be of help.
Megan from Twilio.
I'd be curious to see if you ever tried your own workaround. But I wanted to note for others in a similar situation how you could grab the blacklist error and then do whatever you may want with it.
In Ruby it would look something like this:
require 'rubygems'
require 'twilio-ruby'
account_sid = 'YOUR_ACCOUNT_SID'
auth_token = 'YOUR_AUTH_TOKEN'
#client = Twilio::REST::Client.new account_sid, auth_token
begin
#message = #client.messages.create(
from: 'TWILIO_NUMBER',
to: 'USER_NUMBER',
body: 'Howdy!'
)
rescue Twilio::REST::RestError => e
if e.code == 21610
# User is blacklisted
# Store info however you choose
puts e.message
end
end
We check for blacklisting specifically using the code '21610'. For more information about errors you can visit the reference page.
Hope this helps!
Twilio recommends developers to store the opt-out/in statuses in their side. I have stored it in DB. There are 2 ways to collect the unsubscribed users list.
1) Use SMS webhooks. You can find how to configure your Twilio number to receive webhook events here
#PostMapping(value = "/twilio", consumes = MediaType.APPLICATION_FORM_URLENCODED_VALUE,
produces = MediaType.APPLICATION_ATOM_XML_VALUE)
public String twilioConsumer(TwilioEventDTO twilioEventDTO) {
// twilioEventDTO.getBody() => returns the body of the SMS user replied.
twilioService.consume(twilioEventDTO);
return new MessagingResponse.Builder().build().toXml();
}
2) Since I implemented webhooks later, I had to collect already unsubscribed users. When you send sms to the number that has been opted-out, Twilio API throws an exception with the status number of 21610. You can catch it and store the number in DB.
try {
Message result = Message.creator(
new PhoneNumber(toPhoneNumber),
new PhoneNumber(fromPhoneNumber),
messageBody)
.create();
response = result.getStatus().name();
} catch (ApiException e) {
if (e.getCode().equals(21610))
updateSubscription(toPhoneNumber, false);
logger.warn("Error on sending SMS: {}", e.getMessage());
}
P.S.: examples written in Java - Spring Boot framework.
I have implemented test twilio sms application. I have downloaded three files from https://github.com/benedmunds/CodeIgniter-Twilio
I have used my account_sid, auth_token in twilio.php file which is in config folder. I have also used 'from' number as +15005550006 in that file.
I have used following codes in my controller
<?php if ( ! defined('BASEPATH')) exit('No direct script access allowed');
class Twiliosms extends TL_Controller {
function __construct()
{
parent::__construct();
}
function index()
{
$this->load->library('twilio');
$from = '+15005550006';
$to = '+91xxxxxxxxxx';
$message = 'This is a test...';
$response = $this->twilio->sms($from, $to, $message);
//echo "<pre>";print_r($response);echo "</pre>";
if($response->IsError)
echo 'Error: ' . $response->ErrorMessage;
else
//echo 'Sent message to ' . $to;
echo 'Sent message';
}
}
Now when I run the controller file in the browser(not in my machine but in server), it runs successfully and it shows "Sent message".
But no sms is received. Please help.
My name is Jarod and I work at Twilio. There are multiple reasons this could be failing so lets walk through them one at a time.
1. Sending an sms using Twilio test credentials will not result in an sms being sent.
Test credentials are used for testing and debugging your application. They are "fake" numbers, that do not send any data via carrier, but instead return preset error codes and responses in order to test response-handling in your application. As you experienced this specific test credential +15005550006 will always return NO ERROR, whereas +15005550001 will always respond with "This phone number is invalid".
2. You can only send SMS from a Twilio number or a verified phone number.
You can always send an SMS from a number you bought on Twilio.com, but in order to send an SMS from any other number you must first verify that phone number with Twilio. Read more about the difference here.
These are the most common reasons for not receiving and actual SMS but in the case of the Indian phone numbers it could very well be one of these rare limitations.
If none of these work we probably need to look into your specific account to find out what's happening, in which case you should reach out to support#twilio.com.
Hope this helps.
I banged my head against the walls for three hours and tried to work out with the number Twilio gave me at the time of sign up . But It always gave me the following error
{ "code": 21212, "message": "The 'From' number +234234234 is not a
valid phone number or shortcode.", "more_info":
"https://www.twilio.com/docs/errors/21212", "status": 400 }
At the end i got the exact point from where I got my test phone number for sms / call
Get your test phone number from Here .
You will have to make the from number a number you have verified with Twilio that you own: you can't just pick any number and use it. Do you own +15005550006, and have you verified that number in the Twilio admin console?