Call to undefined function iconv() fatal error - Suitecrm - fatal-error

Using suitecrm 7.9.1
I am facing the below error whenever i try to create a lead , that is after submitting the create lead form.
Facing the same error whenever i try to import a csv file . This error occurs only on live server
Fatal error: Uncaught Error: Call to undefined function iconv() in
/home/testsite/public_html/modules/AOD_Index/Lib/Zend/Search/Lucene/Field.php:222
Stack trace: #0
/home/testsite/public_html/modules/AOD_Index/Lib/Zend/Search/Lucene/Index/SegmentWriter/DocumentWriter.php(131):
Zend_Search_Lucene_Field->getUtf8Value() #1
/home/testsite/public_html/modules/AOD_Index/Lib/Zend/Search/Lucene/Index/Writer.php(244):
Zend_Search_Lucene_Index_SegmentWriter_DocumentWriter->addDocument(Object(Zend_Search_Lucene_Document))
2 /home/testsite/public_html/modules/AOD_Index/Lib/Zend/Search/Lucene.php(1410):
Zend_Search_Lucene_Index_Writer->addDocument(Object(Zend_Search_Lucene_Document)) #3 /home/testsite/public_html/modules/AOD_Index/AOD_Index.php(310): Zend_Search_Lucene->addDocument(Object(Zend_Search_Lucene_Document))
4 /home/testsite/public_html/modules/AOD_Index/AOD_LogicHooks.php(36):
AOD_Index->index('Leads', 'b81874eb-1233-5...') #5
/home/testsite/public_html/include/utils/LogicHook.php(262):
AOD_LogicHooks->saveModuleChanges(Object(L in
/home/testsite/public_html/modules/AOD_Index/Lib/Zend/Search/Lucene/Field.php
on line 222
what is the cause for this error .
newbie to the suitecrm, how to fix it .

Install the Iconv module on your CPanel.
Open WHM
EasyApache 4
Customize
PHP extensions
Find iconv. Enable the one matches your PHP version
Review
Provision

iconv is a PHP extension. look for an entry in php.ini that you can uncomment, or see following link
https://www.hackersgarage.com/iconv-php-extension-installation-without-recompiling-php.html

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