.NET MVC Contact Form Fails to Send Email on Server - asp.net-mvc

Question

I am using .NET MVC to send a contact form to my work email. The code runs with no errors, but the email never arrives. It works on my local server when using a gmail account, but fails on my server when trying to use my work email. To temporarily fix this issue, I have successfully added .aspx version of the contact form and it works fine. Any ideas why MVC in particular doesn't work on the server? Thanks in advance for your help.
using System;
using System.Web.Mvc;
using Eclipse.Models;
using System.Net.Mail;
namespace Eclipse.Controllers
{
public class HomeController : Controller
{
private void SendEmail(string subjectText, string bodyText)
{
MailMessage message = new MailMessage();
message.To.Add("info#emaildomain.com");
message.From = new MailAddress("noreply#emaildomain.com",
"My Company Inc.");
message.Subject = subjectText;
message.Body = bodyText;
message.IsBodyHtml = false;
SmtpClient client = new SmtpClient("mail.emaildomain.com");
client.DeliveryMethod = SmtpDeliveryMethod.Network;
client.Port = 25;
client.EnableSsl = false;
client.Credentials = new System.Net.NetworkCredential("noreply#emaildomain.com",
"password");
client.Send(message);
client.Dispose();
}
[Route("~/Contact")]
public ActionResult Contact()
{
if (TempData["FormMessage"] != null)
{
ViewBag.Message = TempData["FormMessage"].ToString();
TempData.Remove("FormMessage");
}
return View();
}
[Route("~/ResultQuestion")]
[HttpPost]
public ActionResult ResultQuestion(ResultContact form)
{
if (ModelState.IsValid)
{
try
{
System.Text.StringBuilder builder = new System.Text.StringBuilder();
builder.Append("Contact Information\n");
builder.AppendFormat("Contact Name: {0}\n", form.Name);
builder.AppendFormat("Contact Email: {0}\n", form.Email);
builder.AppendFormat("Contact Phone: {0}\n", form.Phone);
builder.AppendFormat("Gender: {0}\n", form.Gender);
builder.AppendFormat("Age: {0}\n", form.Age);
builder.AppendFormat("Event: {0}\n", form.Event);
builder.AppendFormat("Bib: {0}\n", form.Bib);
builder.Append("\nQuestions\n");
builder.Append(form.Question);
SendEmail("Result Question from web site", builder.ToString());
ModelState.Clear();
}
catch (Exception error)
{
ModelState.Clear();
TempData["FormMessage"] = string.Format("We're sorry but an error occurred while submitting your request! {0}",
error.Message);
}
}
TempData["FormMessage"] = "Thank you for contacting us. We will be in contact with you soon.";
return RedirectToAction("Contact");
}
[Route("~/EventInquiry")]
[HttpPost]
public ActionResult EventInquiry(EventContact form)
{
if (ModelState.IsValid)
{
try
{
System.Text.StringBuilder builder = new System.Text.StringBuilder();
builder.Append("Contact Information\n");
builder.AppendFormat("Contact Name: {0}\n", form.Name);
builder.AppendFormat("Contact Email: {0}\n", form.Email);
builder.AppendFormat("Contact Phone: {0}\n", form.Phone);
builder.Append("\nEvent Information\n");
builder.AppendFormat("Event Name: {0}\n", form.Event);
builder.AppendFormat("Event Date: {0}\n", form.Date);
builder.AppendFormat("Location: {0}, {1}\n", form.City, form.State);
builder.AppendFormat("Sport: {0}\n", form.Sport);
builder.AppendFormat("Expected Participants: {0}\n", form.Participants);
builder.Append("\nComments\n");
builder.Append(form.Comments);
SendEmail("Event Inquiry from web site", builder.ToString());
ModelState.Clear();
}
catch (Exception error)
{
ModelState.Clear();
TempData["FormMessage"] = string.Format("We're sorry but an error occurred while submitting your request! {0}",
error.Message);
}
}
TempData["FormMessage"] = "Thank you for contacting us. We will be in contact with you soon.";
return RedirectToAction("Contact");
}
}
}

Answer 1

Likely your email server is blocking the access. To make it work with gmail you had to change a setting in gmail to allow applications to send on behalf of the account. I think you'll need to do something similar with your email server but without more information it's hard to say.