I'm finding it difficult to get a concrete answer on this, either I'm finding the wrong info or not comprehending what I am finding.
Our app will be available on the Play Store and App Store, as well as being accessible via Web App. We planned on using our website for customers to sign up, subscribe, pay, etc. The app will be a free download on the mobile app stores, with the free features active, only requiring a subscription for the advanced features.
Would this scenario (using Stripe for subscriptions, without any use of Google IAB or Apple IAP) break any developer agreements as they stand?
You will be rejected from the app store if you do this. Guidelines:
3.1.1 In-App Purchase: If you want to unlock features or functionality within your app, (by way of example: subscriptions, in-game
currencies, game levels, access to premium content, or unlocking a
full version), you must use in-app purchase. Apps may not include
buttons, external links, or other calls to action that direct
customers to purchasing mechanisms other than IAP.
If you don't want to bother integrating IAP, you can just exclude the payment stuff on the mobile client and let people do it on the web. Then, you can use your own verification mechanism to give people that have subscribed the correct content once they log into your app.
Spotify does something similar as described on their website. As far as how much of that they reveal in the app itself, you'd have to download it and see as I am not sure offhand. Your app may be rejected if it directly instructs users to go subscribe on your site.
The relevant info for the Play store is here.
Developers offering products within another category of app downloaded
on Google Play must use Google Play In-app Billing as the method of
payment, except for the following cases: Payment is solely for
physical products.
Payment is for digital content that may be consumed
outside of the app itself (e.g. songs that can be played on other
music players).
According to this, you are not required to use In-app Billing on Android since your content will technically be available on iOS and web as well.
Related
I am developing an iOS application where all payment related things are on existing website, our app don't have any payment related thing in it. A user adds payment details on website and select appropriate plan and can use it on both website and iOS app.
So please tell me that if i have nothing on app for using In-App purchase then it will be get approved on app store or get rejected just because app is not giving them their 30% share?
I need some expert advise...
I just read through that exact section of the developer guidelines, and it confirms that that is prohibited. A recent example of such apps being rejected: apps using Dropbox were being rejected (the Dropbox API had a button that could navigate users to their website to upgrade their account instead of having it take place in-app, where Apple would have gotten a percentage).
A quote from that article:
In case you’re wondering what the reasoning these apps are getting for rejection, here’s what Apple is responding with:
11.13
We found that your app provides access to external mechanisms for purchases or subscriptions to be used in the app, which is not in compliance with the App Store Review Guidelines.
Specifically, your app enables to user to create accounts with Dropbox and Google.
Well that sucks. Apparently at some point when using an app that utilizes the Dropbox SDK, you can create an account for the service if you don’t already have one. At that point, there’s a link to a desktop version of Dropbox that lets you upgrade your account. That’s exactly what Apple isn’t a fan of.
My suggestion would be to make them available for purchase via an in-app purchase, charge 30% more for it (so you make the same amount as if the user made the purchase on the web or on Android), but make the user's job post last for 30% more time. This isn't quite fair for you because, if you make $100 off John for an 30-day listing, you would still only make $100 off me for a 39-day listing (assuming I bought the listing via the iOS app). That said, there is no incentive for me to pay for the listing via the iOS app because I am paying $130 (30% more than John) for it and the additional days.
Best of luck.
http://thenextweb.com/apple/2012/05/02/apps-using-dropbox-are-being-rejected-because-apple-is-playing-hardball/
The link on App Store Review Guidelines mentions:
3.1.3(b) Multiplatform Services: Apps that operate across multiple platforms may allow users to access content, subscriptions, or features they have acquired
elsewhere, including consumable items in multi-platform games, provided those
items are also available as in-app purchases within the app. You must not directly or indirectly target iOS users to use a purchasing method other than in-app purchase, and your general communications about other purchasing methods must not discourage use of in-app purchase.
I am not sure how Netflix does this. New users cannot signup on iOS App, but can sign up on website, purchase subscriptions and use in iOS App.
We are building an app for a news website that already has paying customers. Of course Apple does not allow to sell subscriptions outside of the app, so we will have to go with Apple's own in-app-purchases.
Now, if somebody would purchase a news subscription in our app, we want that user to gain access to the same content on our website. For this to work, we would need to ask the user to at least fill in a username and a password.
Is this allowed? Can we ask the user to fill in something personal (his email address) for us to also offer the user the same content online?
Yeah this is allowed for specific types of apps:
3.1.3 Content-based "Reader" Apps: Apps may allow a user to access previously purchased content or content subscriptions (specifically: magazines, newspapers, books, audio, music, video, access to professional databases, VoIP, cloud storage, and approved services such as educational apps that manage student grades and schedules), provided the app does not direct users to a purchasing mechanism other than IAP.
There are many examples; Spotify, SoundCloud, The Guardian, just to name a few, all offer the ability to subscribe on their websites, iOS and Android apps.
You will need a way upon which a user can register an account (username/password or OAuth, etc) so you can associate a subscription with a user. This would naturally be the case on a website anyway.
Just to be clear, you can not offer any other payment method other than IAP within the app, this is also the case for Google Play and I suspect the other app stores too.
Edit:
I may be wrong about Google Play. From the Google Play Policy on Payments:
Developers offering products within a game downloaded on Google Play or providing access to game content must use Google Play In-app Billing as the method of payment.
Developers offering products within another category of app downloaded on Google Play must use Google Play In-app Billing as the method of payment, except for the following cases:
Payment is solely for physical products
Payment is for digital content that may be consumed outside of the app itself (e.g. songs that can be played on other music players).
So perhaps if your news can be consumed outside the app you may be able to use an alternative payment method. It may be safe to do so but I'm not overly confident this is their actual intent. Would you mind adding a comment if your app is rejected/approved when you submit it?
We are a website based service. We do not charge for accounts. We charge for services the user selects to do (such as exporting data). We collect money through our website and store that as credits in our system.
We have built a free app app and have been updating the app.
We would like to provide a user sign up in our app. We are having troubles figuring out if Apple will take issue with that. We understand if we sign up a new account in the app, Apple will take a 30% cut (ala Spotify).
The question is how do they handle free accounts?
EDIT:
Our app currently lets the user charge for services against their current credit balance (such as exporting a file) and have not had an issue with that in 4 years we have been doing it.
EDIT 2:
At one point, they did reject our App for hot linking to our website. That was 3 years ago and I forget if it was because they could create a new accout or could add credits to their account. I can't find a way to go back and look up the rejection notification.
Accounts are unrelated to purchases. Purchases and accounts are often used together, but this is a convenience and not strict requirement.
In your case:
The user may access the app with an account.
No payment is asked for the account.
Through this account, the user may receive content which has been paid for by credit card.
Credit card details have been submitted through your web site.
This is ok, as long as you do not take credit card payments in the app, or provide any buttons or links to credit card payments, from in the app.
According to the App Store Review guide.
3.1.1 In-App Purchase: If you want to unlock features or functionality within your app, (by way of example: subscriptions, in-game
currencies, game levels, access to premium content, or unlocking a
full version), you must use in-app purchase. Apps may not include
buttons, external links, or other calls to action that direct
customers to purchasing mechanisms other than IAP. Any credits or
in-game currencies purchased via IAP must be consumed within the app
and may not expire, and you should make sure you have a restore
mechanism for any restorable in-app purchases. Please remember to
assign the correct purchasability type or your app will be rejected.
Apps should not directly or indirectly enable gifting of IAP content,
features, or consumable items to others. Apps distributed via the Mac
App Store may host plug-ins or extensions that are enabled with
mechanisms other than the App Store.
And
3.1.3 Content-based “Reader” Apps: Apps may allow a user to access previously purchased content or subscriptions (specifically:
magazines, newspapers, books, audio, music, video, access to
professional databases, VoIP, cloud storage, and approved services
such as educational apps that manage student grades and schedules),
provided the app does not direct users to a purchasing mechanism other
than IAP.
In other words, users may access content that has been paid for outside of the app.
If the user is directed by the app to pay for something, then you may not use external payment services, and you must use In App Purchase.
So, hot linking to your web site from your app to accept payments is not allowed, whereas downloading content which has already been paid for through your web site outside of the app is allowed.
If in doubt, contact Apple directly through their support form, or the Apple developer program technical support.
I'm about to develop an app (for iOS and Android) that allows users to create a collection of digital content from their phone (e.g. some videos and pictures), and send that content to other users who can consume that collection on the same iOS/Android app. I'd like to bill users for sending a collection, because this process involves uploading and processing the collection to the cloud (which I pay for) and the recipient's app downloading it again (causing traffic costs). Note that I don't want to charge any money from the recipient!
The way I see it, producing such an iOS app is not possible (because Apple will reject it, see App store guidelines and In App Purchase Guidelines) for the following reasons:
Setting a fixed price for the app ("paid app") is not reasonable, because I want to charge the user each time he sends a collection, so IAP (In-App-Purchases) would be more reasonable
The IAP-logic/flow would be that a user can create the collection in the app for free and then, when he clicks the "send collection" button, he is asked to approve a purchase, in return he gets the link that he can send to his friend. The logic would essentially be the same in the Android app, using Google's "In App Billing"
Such an app could be rejected by Apple because of rule "11.3. Apps using IAP to purchase physical goods or goods and services used outside of the App will be rejected" - because the user essentially paid for hosting the collection, and that collection can be used outside of the app (by an Android app user for example)
OTOH it's also impossible to use external means of payment. For example, I was thinking about forcing users to first create an account on my website, where they can pay for a voucher (with Paypal, say) that enables users to send collections. They'd first need to log into their account in the iOS app and then they might see a warning that they have not yet purchased (or no longer have) any credits for sending a collection. The IAP guidelines forbid me to directly link to my website with a note saying that users can pay for additional credits by other means. When Apple engineers sees that message during review (assuming they aren't putting very bright people in charge) the app might be rejected, too. Even if it were not, this work flow is very uncomfortable for the user, I'd prefer IAP as this also makes accounting (taxes and earnings for my company) a lot easier.
I'd like to get your opinions on this. Please note that I might be "too hard" on myself. As a matter of fact, I do know apps that have been approved to the store that do exactly that, see e.g. here and here. Maybe they have been approved because paragraph 11.3 actually just forbids the ability to purchase the functionality of uploading (converting a collection to a link) and then use this functionality somewhere else - effectively that would mean "to buy credits for an external service" mechanism. My app wouldn't do this. You'd have to do the purchase and the upload/convert-to-link functionality would only work on that device where you did the purchase.
Any thoughts?
I have similar experience with an app i worked on. It was a GPS device showing tracking data in the app. The device uses cellular data to send tracking information and we need to collect a fee to pay the SIM provider which is an external service. We did this using Stripe payment but Apple rejected the app and asked to implement In-App purchase. Because we were blocking the user and asking to pay in the app that looks like we are asking payment for app digital content.
Based on my experience, to answer your question :
Yes you have to use In-App purchase and it can be Consumable type. When user try to send a collection, show a consumable purchase type. Keep track of the purchase in the server using purchase receipt, collection id etc.
Even though the amount collected is used for hosting and web traffic, you can term this as a service fee for managing/sending the collection. Behind the seen, you use this fee to pay your hosting provider or anyone else, that's up to you. Apple won't reject the app for this reason. Because you are charging a fee for digital service you are provided in the app. In apple guidelines, external physical service means, for example taxi charge in Uber, shopping goods price in amazon etc.
This is very common mistake developer often doing while choosing the payment options for any Payment related feature into application. Specifically in iOS there are new rules defined by the Apple for choosing the payment model for your application.
Here are some important points :
If your application having some points system or coins system for which you needs user to pay for than you must use the inApp purchase. And inApp purchase must be of type Consumable. So it will be purchasable multiple times
If your application offering any pro features or facility inside the application you must use inApp purchase. Type will be non consumable. (Note : For Non Consumable inApp purchase you must give Restore Purchase option into your application other wise your application will get rejected.)
If your application is providing any feature or any internal content access for limited time than you must use the subscription based inApp Purchase.
If your application is selling any physical goods than you must use any third party payment options. You can't use inApp purchase for it.
If your application is selling external services or any donation related feature then you can't use inApp purchase for it. This will be a complicated case & in this case according to the apple guidelines you should use the Payment gate way with Webview redirection. So the user will do the payment from the Webview redirected component.
Hope this helps to everyone.
Apple says,
11.2 Apps utilizing a system other than the In App Purchase API (IAP) to purchase content, functionality, or services in an app will be rejected.
For example my IOS app will be used to make consultations with a web service and will be given free to users by my customer, since the web service is ours and flexible, it can offer different and hunderds of types of consultations (e.g first-aid guide, TV troubleshooting, Internet Connection trouble shooting..etc) and this can all be updated in web service by user. But this does not mean that users can use the app to buy some new guides. It will be offered to the users for free with a specific description of "This app includes this 10 guides" but we are charging the customer for license of using out web service and iPhone is one of the many ways we are offering client to access the web service and get that knowledge.
Is this possible? and what are the Apple restrictions?
Can I sell this app to CompanyX which offers 10 different troubleshooting guides?
Then sell CompnayQ another build with supports 50 different guides?
Apple have made it clear in their terms for the App Store that you must not offer anything for sale - neither products nor services - from inside an app unless it uses their purchasing APIs. This is why e. g. Amazon had to remove the buy-a-book feature from their Kindle app for iOS. You must not even have a link to a website in your app that would take the user to your website for purchase in Safari. AFAIK even a text hint on some screen inside your app telling people to go to your website for purchase of further services might be problematic in the review process.
In my opinion (which is just that, an opinion) you will probably be good with different apps for CustomerX and CustomerY, each offering free access to a specific subset of your web services. You will even be good if existing users of any of the apps can buy access to additional services on your website and then use them in their respective apps, as long as you do not link to that page from your app. You will, of course, still have to implement some kind of user-id system to recognize which users have access to the additional services, and which don't.
I suggest you take a look at how Amazon does it, because their Kindle app has certainly had a lot of scrutiny from the reviewers. Follow their lead and you should be good.
If you sell guides in the app you probably have to use in app purchases, where apple will remain 30% of the money. otherwise your app will probably get rejected.
if you have an developer account you can check the app store review guidelines.. point 11.2:
11.2 Apps utilizing a system other than the In App Purchase API (IAP) to purchase content, functionality, or services in an app will be rejected
11.13 Apps that link to external mechanisms for purchases or subscriptions to be used in the app, such as a “buy" button that goes to a web site to purchase a digital book, will be rejected