iOS Backrground Sync Alternative for enterprise apps? - ios

I have been investigating iOS background fetch for our enterprise applications. According to articles like this, there are limitations like having 30 seconds to download before the app is terminated and the may be (unconfirmed) a penalty where after 3 timeouts, an app gets banned from background sync. Also if the user kills the app, fetches stop happening -noted here.
The goal is to be able to retrieve data from our servers periodically when app is suspended/not running but sometimes the transfers can take minutes due to long running SQL. I don't want to implement sending periodic notifications to all users.
Before I go down the path of developing for the iOS background sync, I needed to do some due diligence and research alternatives to iOS's background sync and didn't find anything.
Has anyone seen or developed an alternative to iOS's background sync or dealt with this issue for their enterprise apps?

As an enterprise app there's nothing extra you can do except that you can use whatever background modes you want (audio, location, voip etc,) without needing to have a legitimate reason to do so.
Where this might assist is:
you could make use of a significant location change (as opposed to a regular location change) notification to run your app in the background. The problem with this is it of course depends on the user of your app to move around. However, assuming everybody in your workforce commutes to/from work with their iPhone then you would have two opportunities each day for the app to run in the background. A app run due to a location change can be made to execute in the background for more than 30 seconds.
voip pushes: Unlike a regular push notification, a voip push will launch the app even if the user has force terminated it. To make use of this functionality is only a tiny bit more effort than using regular push, you don't have to do anything regarding making or receiving an actual voip call, you just need the voip capability and voip certificates instead of normal push certificates.
The comment in that link is not correct regarding force quitting and background fetch - a user force quitting an app does not make it ineligible to run for a background fetch, I have force quit my own app that uses background fetch but it will still be started by the OS, however what will happen is that the frequency when the app is run will decrease lots, and if the user never runs the app again then the OS will stop launching it.
A user force quitting an app will prevent other things from happening, such as it running in the background in response to a silent push notification for example (unless its a voip push).
Also the 30 seconds in not related to download times, NSURLConnection would stop after 30 seconds, NSURLSession is designed to continue to download on your app's behalf. But if you are downloading and then applying lengthy SQL processing it would be an issue. But minutes of processing time seems excessive, are you sure its all optimized?

The goal is to be able to retrieve data from our servers periodically when app is suspended/not running
The only reliable way to achieve such a behaviour is implementing a User-facing Remote (Push) Notifications framework on backend & apps.
You can append 4kB (or 5 for VOIP) worth of data in the push JSON payload, eliminating need for a network fetch request if implemented in a handshake mechanism.
You can evaluate usage on Silent Remote Notifications to augment content updation & fetch small amounts of content opportunistically, though it has the same as Background App Refresh.
You can definitely improve the API that can take minutes due to long running SQL
And remember you need to have the app updated only when the user actually fires it up. Evaluate implementing a catchy & smooth fetching content screen that transitions into the actual screens once all data is fetched.

Related

Execute a Task after specific time, even if app is in background on iOS using Swift

I have a VPN-Client app that asks the user to pause the connection for 5, 30, and 120 Minutes. The user probably leaves the application to do some work outside of my app in this period, therefore I need to Reconnect the app even if is in the background.
I tested these ways:
UIApplication.shared.beginBackgroundTask: It only leaves the app unsuspended for 30 seconds.
DispatchQueue.global(qos: .background).asyncAfter: It waits to app enter the foreground to toggle.
Thread.sleep in Background Thread: This waits to launch as DispatchQueue
Local Notification: Unfortunately it does not support silent mode as APNS.
My problem with possible ways:
Using APNS and Scheduled Push Notification` to send a silent message: This way probably works, but I prefer to handle it without a server.
Using Background Fetch from Capabilities in Background Modes: I searched a lot about this, and I think it was used for background app refresh and cycling tasks that should be run every day, hour, etc. Therefore, my case can't be used, or it's not efficient at all.
Using Background processing from Capabilities in Background Modes: I searched a lot about this too, I didn't quite catch that it can be used once, or this should be used in a cyclic way as Background Fetch. and my task to reconnect is not that heavy and long to use this strict feature that many times apple mentioned using alternative ways if possible.
Apple only allows a very limited set of app types to run in the background:
Music streaming apps, turn-by-turn navigation apps, VoIP apps, and maybe one or 2 more. (I haven't looked at this in detail for a couple of years so my info is a little stale.)
They do support various tasks like background downloading that the system performs on your app's behalf, but you want your app to re-launch after the designated period and start running again. (Even if the user just locks their phone while your app is paused, the app won't get any CPU time and may be terminated without warning.)
In short, I suspect you are out of luck.
It seems like a VPN app is another class of app that should get "always running in the background" status.
If you are a licensed Apple developer I suggest using one of your pre-paid support tickets to ask about OS support for what you are trying to do, but I have a feeling the answer is going to be "no dice."

Handling server being aware if iPhone app is running (heartbeat)

I am not sure how to best implement keeping our server informed that our iPhone application is currently running (even when in the background). There are a few different options but there is some concern as to what is allowed by the Apple approval process as well as what is the most reliable. The application does have the ability to play music in the background, if that factors into what is approved by Apple.
The first option, is to continually send some sort of heartbeat to the server at a set interval through a simple GET/POST; however, the concern is whether or not this is allowed as a background task. In a very roundabout way it can be argued that it is necessary for the playback but I'm not so sure whether or not that is acceptable. If the server does not hear from them in a set amount of time it will assume the app is no longer running.
The second option involves using a presence channel socket connection and have the server just handle when users enter and leave that channel. With this option the main concern is how reliable is a socket connection like this while an app is in the background. Similarly, whether or not this is allowed by Apple. In this case when the app dies, connection closes and server knows app is not running.
Third option can be used in tandem with either of the other options but to use some sort of APNS push to query the phone as to whether or not it has died and have it respond with some data to let us know; however, this seems somewhat counterintuitive as the push itself wakes the app up.
Any other suggestions or input are also welcome.
Not sure if this should be a comment or answer, but let me put my 2 cents here.
Firstly, Can you please elaborate your needs further, because in case you are playing an Audio in background with AVPlayer/AVPlayerItem you would hand over your content URL to iOS and it will make the calls as and when necessary to keep the playback running, you dont need to know about apps' state.
Let me assume, for whatever reasons you want to achieve what the question asks:
There are 3 states your app can be in when it is "Not Running"
i. Suspended State: your app is not killed but its not receiving any CPU time to execute your code.
ii. Killed by OS: Your app can be terminated by iOS to free up the memory or any other resources.
iii. Force Killed by User: If user swipes up your app from app switcher it gets force killed.
Now when your app is Not Running, you CAN NOT query it, but you can move it to Running State. You can achieve this transition by using following methods (Not exhaustive list, but mentions common ways)
i. Background Fetch : You can configure your app to be invoked periodically, so that it can synchronise with the server and updates its state.
ii. Push Notifications (APNS) : You can ping the app from server so that iOS invokes it for some short period of time (few seconds) to update its state.
iii. VOIP Pushes: If your App is VOIP app you can use PushKit to send Silent Pushes which will launch even the Force-Killed Apps, the above two methods does not transition the app to Running state if it was force killed by user
The above point can be helpful in devising overall strategy but does not answer the question, "How to keep syncing the RUNNING state"
i. When your app is Running(Forground/Background), you can do almost anything that is publicly documented, you can keep calling a URL every minute or every 5 seconds, you need to worry about UX on the device rather than approval process, (People will delete app if they see your app in top battery drainers in the settings section)
ii. For making an HTTP call while your app is in background, you can look at Background URL Session, which off loads the HTTP calls to another process so that the call completes even if app gets killed.
iii. For the socket based approach please refer this technical note. The main issue is that you do not/can not know when your app moves from Running to Not Running State.
iv. As you mentioned that your app uses background audio, it will be always be in Running state if the user plays an audio and puts app in background, in such case you can use Periodic Observer to do some Heartbeat call periodically when the content is being played out.

iOS Enterprise app - How can I make sure my app runs in the background?

First of all it's important to note that I'm developing an Enterprise App, so there is no need for App Store guidelines \ approvals considerations.
My goal is the following:
1) An iPhone app which the user should open only one time only. During this one time he will go through some sign up process.
2) Once step (1) has finished (either by app suspension or app close), the app should "wake up" every hour (more or less) and send the server some data regarding the user from the background (all is done with the user agreement of course).
Optional Solutions I tried:
I read very thoroughly Apple guidelines for running in background in https://developer.apple.com/library/ios/documentation/iPhone/Conceptual/iPhoneOSProgrammingGuide/BackgroundExecution/BackgroundExecution.html
I decided to go with 2 UIBackgroundModes:
location
fetch
1) For location I use:
startMonitoringSignificantLocationChanges();
manager.requestAlwaysAuthorization()
In order to make sure my app will run after "app close" or even "device reboot" I had to use both options. See Apple guidelines:
https://developer.apple.com/library/ios/documentation/UserExperience/Conceptual/LocationAwarenessPG/CoreLocation/CoreLocation.html#//apple_ref/doc/uid/TP40009497-CH2-SW1
If you leave the significant-change location service running and your
iOS app is subsequently suspended or terminated, the service
automatically wakes up your app when new location data arrives.
2) For background fetch I use
performFetchWithCompletionHandler()
and
UIApplication.sharedApplication().setMinimumBackgroundFetchInterval(UIApplicationBackgroundFetchIntervalMinimum);
For some reason the app doesn't run in background after 24 hours. Meaning the app never "wakes up" again even though according to Apple guidelines whenever significant location update occurs - it suppose to wake up.
What can I do in order to guarantee as much as possible that my app will run regularly in the background?
In your project properties you have to allow background mode for your application to Update location and for background fetch.
Fetch in background is not so easy as it seems.
iOS will define by itself how often it will fetch data in background modeeven you set option for each 15 minutes :(
As my practice shows time interval for fetching new data is less if user open application from time to time so iOS makes some calculations about normal app use. As a result app calls background fetch data according to app ussage.
But you can make one trick:
you can call fetch procedure from you location procedure. For data exchange it was usefull in my projects :)
The solution worked with Silent PN.
My goal as noted in the bounty was: ".. to have an iOS app that runs regularly in the background for 30+ days when not opened at all. Should also run after the app closes."
I found that when sending PN with "content-available" : 1 did the trick for me.
I set up a server which sends every 15 min a "silent PN" to all registered devices. I was able to confirm from the same server that those clients receive the PN and act on it.
Thanks #andlin for the advice.

How do iOS chat apps keep running in the background?

I have always coded for Android, and now I'm looking to expand my knowledge to iOS development; so I'm really new at this, please be patient.
I understand that only a small group of apps are allowed to run indefinitely in the background. Those are VoIP, Music players and location tracking apps.
I want to write a chat app using the XMPP framework. Everything is fine until the user puts the app in the background, in which case, the app will stay connected for about ten minutes to then be killed by the system and therefore the user won't be able to receive new messages.
I am aware of hacks to keep the app alive. Hacks such as defining it as a music playing app in the info.plist file and then just play some empty sound indefinitely. But I'm also aware that Apple will reject the app when it's time to publish to the App Store.
So, normally, how do other apps do it? How can other chat apps stay alive in the background to receive new messages from the servers? Apps like Google Hangouts, IM+ and such?
Ideally, they aren't really running in the background, but use push notifications, as others have mentioned.
But some chat clients seem to do something else: I've verified (by sniffing the traffic of an idle iOS device) that at least Google Hangouts, Facebook and Skype all keep a persistent socket opened in the background, and regularly send traffic to keep it alive.
I'm suspecting that they are using the VoIP exceptions to Apple's otherwise strict background execution policies. iOS allows "VoIP apps" to run in the background and keep one socket open to be notified about incoming calls and messages.
Maybe they are also using the new "background fetch" feature of iOS 7, but as far as I know, that doesn't allow persistent socket connections.
The iOS operating system allows for the existence of something called a PUSH NOTIFICATION
There exists hundreds of tutorials online which teach you how to implement the notification code and how to respond accordingly when you receive such a message!
http://www.raywenderlich.com/32960/apple-push-notification-services-in-ios-6-tutorial-part-1
Check this link out for an in-depth tutorial on push notifications!
http://maniacdev.com/2011/05/tutorial-ios-push-notification-services-for-beginners
I think most of these apps use push notifications and just load the last messages from the server as soon as the app is being opened.
While there are some hacks, and your app can ask for more time when it goes in background (up to a point, and with no guarantees), this is a perfect application for push notifications.
The server tells the phone there's a message, and iOS wakes your app up to process it.
https://developer.apple.com/library/ios/documentation/NetworkingInternet/Conceptual/RemoteNotificationsPG/Introduction.html
As of iOS 7 there is a new background-execution mode - 'fetch' for apps that need to periodically fetch new data. It sounds like your case would meet that definition.
You can find the information in the iOS App Programming Guide -
Fetching Small Amounts of Content Regularly
In iOS 7 and later, an app that retrieves content regularly from the
network can ask the system for background execution time to check for
new content. You enable support for background fetches from the
Background modes section of the Capabilities tab in your Xcode
project. (You can also enable this support by including the
UIBackgroundModes key with the fetch value in your app’s Info.plist
file.) At appropriate times, the system gives background execution
time to the apps that support this background mode, launching the app
directly into the background if needed. The app object calls the
application:performFetchWithCompletionHandler: method of its app
delegate to let you know when execution time is available.
You can also use push notifications, but that requires some server infrastructure
An app running in the background has limited capability. Read App States and Multitasking thoroughly to decide how best to design your app. Chat is not listed as one of the specific exceptions that can operate with a more relaxed policy. You will never be able to "keep [your] app live in background forever." You might be able to leverage an iOS 7 feature also described in this guide, Fetching Small Amounts of Content Regularly.
iOS App Programming Guide: App States and Multitasking
https://developer.apple.com/library/ios/documentation/iPhone/Conceptual/iPhoneOS ProgrammingGuide/ManagingYourApplicationsFlow/ManagingYourApplicationsFlow.html

guaranteed delivery for uploads after network reconnect, even if my app is not running

I'm spec-ing an iOS app (which will be built outside of our company) which will upload a user's data entry to a server. If the device is not connected to the Internet, we'd like to save data on the device and upload it when the network is re-connected. (The app will primarily run on iPod Touch devices that will be disconnected most of the time).
If the user unlocks the device and re-opens our app after the network is reconnected, then uploading to the server should be easy because the app is running.
But what if the app is not running, where "not running" can mean one or more of:
device was power cycled
user has locked the device and it's sitting in his pocket
app crashed
user exited the app
user started using other apps so our app isn't running in the foreground anymore
are there other cases?
In the cases above, is there a way (ideally a battery-efficient way) to ensure that local data is uploaded soon after Internet connectivity is restored? Is the answer different depending on which of the cases above caused the app not to be running?
And is there a minimum iOS version the device will need in order to enable some (or all) of the above not-running cases to still upload when the app is not running?
My apologies if these are obvious newbie questions-- I'm not an iOS expert.
There is an interesting technique that is used by among others Instapaper and News.me(the pioneers of this technique) where you use region monitoring to initiate background downloads or uploads. Marco (Instapaper) blogged and talked (in episode 80 of the Build and Analyze podcast) about his communication with Apple so it should be a allowed in the App Store.
In brief the technique is that you set up certain regions (geofences) like "home" or "work" and respond to the locationManager:didEnterRegion: (and similar) callback(s). Your app will wake up from the background once you enter the pre-specified region and you can check to see if there is any data to upload.
This technique won't guarantee that the data is uploaded when the network reconnects but it will allow your app to automatically upload the information when the iPod Touch users gets home to their WiFi network.
That should most likely be at least once a day which may or may not be frequent enough for you. You could add a timestamp to when the initial upload was attempted and send that along the upload once it succeeds to get the correct order of events (data entries) on your server.
There is no way to ensure this. If your application is "not running" (by the definition described in your question), it will not be capable of responding to a change in the device's network status. It should be setup to resume upload operations the next time the application runs again.
EDIT:
Some of the cases you've described may indeed provide different opportunities for your application. Specifically, if the user "exits" the app by pressing the home button or launches another app in the foreground, your application may continue to run the in the background and could potentially respond to a change in network reachability.
The nature of what may be done in the background and for how-long is well documented, and supported by any version of iOS that supports multi-tasking. I recommend you review the documentation pertaining to App States and Background Services.
device was power cycled --> really NO WAY of resuming, unless you open the App!!!
user has locked the device and it's sitting in his pocket --> apps applicationStatus is UIApplicationStateInactive but it is running in the background. You still are able to react to notifications and i.e. accelerometer events. Try the Reachability Class and Log the changes!
app crashed --> NO WAY, unless opening the App
user exited the app --> App is sitting in the background. There you have a maximum of 10 Minutes Restriction of fully using your App (like the App "Pastebot" does)
user started using other apps so our app isn't running in the
foreground anymore --> Same as user exited the app
On multitasking Apple says the following:
Real multitasking only for certain kinds of usage, as there is Audio Background playing, VOIP (like Skype), navigation applications
All the other apps can request a specific amount of time after the app is closed/in the background, to finish certain tasks (as sending an email, sms or uploading/downloading important data)
Important Quote from dev docs:
Your app delegate’s applicationDidEnterBackground: method has approximately 5 seconds to finish any tasks and return. In practice, this method should return as quickly as possible. If the method does not return before time runs out, your app is killed and purged from memory. If you still need more time to perform tasks, call the beginBackgroundTaskWithExpirationHandler: method to request background execution time and then start any long-running tasks in a secondary thread. Regardless of whether you start any background tasks, the applicationDidEnterBackground: method must still exit within 5 seconds.
If you're building a restful API then I would recommend using RestKit, it has a request queue that checks the network status on the device and starts uploading once network access has been assured. You can read more about this here: http://mobile.tutsplus.com/tutorials/iphone/advanced-restkit-development_iphone-sdk/. Read the sections about Request Queue and background download/upload. It should be noted that RestKit is a big library which has it's advantages and disadvantages. I'm not completely sure how this que works with the app lifecycle, if it saves the request que even if the app is terminated. You would have to investigate that. RestKit does support background uploading/downloading, but as already noted, I think it's impossible to do any uploading if the app is terminated and not in background state.
I wouldn't recommend using RestKit if the API isn't Rest though.
You can download and experiment with RestKit here: https://github.com/RestKit/RestKit.

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