WSO2 EMM and iOS device registration - ios

Question

We have configured WSO2 EMM 2.0.1
Android enrollment working fine - we can register new device.
During registration iOS device (look picture) we got NPE exception then entering correct username/password.
Caused by: java.lang.NullPointerException
at org.wso2.carbon.device.mgt.ios.EnrollmentService.authenticate(EnrollmentService.java:144)
Problem is - EnrollmentService - is a part of ios-enrollment.war file (provided during Obtaining the signed CSR file) - so, I do not have sources to understand what exactly produced NPE.
Does anybody know what this exception mean and how to fix it?
Here is full stack-trace of error:
TID: [-1234] [] [2016-09-07 22:03:21,280] ERROR {org.apache.catalina.core.StandardWrapperValve} - Servlet.service() for servlet [JAXServlet] in context with path [/ios-enrollment] threw exception
java.lang.RuntimeException: org.apache.cxf.interceptor.Fault
at org.apache.cxf.interceptor.AbstractFaultChainInitiatorObserver.onMessage(AbstractFaultChainInitiatorObserver.java:116)
at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:336)
at org.apache.cxf.transport.ChainInitiationObserver.onMessage(ChainInitiationObserver.java:121)
at org.apache.cxf.transport.http.AbstractHTTPDestination.invoke(AbstractHTTPDestination.java:249)
at org.apache.cxf.transport.servlet.ServletController.invokeDestination(ServletController.java:248)
at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:222)
at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:153)
at org.apache.cxf.transport.servlet.CXFNonSpringServlet.invoke(CXFNonSpringServlet.java:171)
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.handleRequest(AbstractHTTPServlet.java:289)
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.doPost(AbstractHTTPServlet.java:209)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:646)
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.service(AbstractHTTPServlet.java:265)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.continueInvocation(CompositeValve.java:99)
at org.wso2.carbon.tomcat.ext.valves.CarbonTomcatValve$1.invoke(CarbonTomcatValve.java:47)
at org.wso2.carbon.webapp.mgt.TenantLazyLoaderValve.invoke(TenantLazyLoaderValve.java:57)
at org.wso2.carbon.webapp.authenticator.framework.WebappAuthenticationValve.invoke(WebappAuthenticationValve.java:43)
at org.wso2.carbon.tomcat.ext.valves.TomcatValveContainer.invokeValves(TomcatValveContainer.java:47)
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.invoke(CompositeValve.java:62)
at org.wso2.carbon.tomcat.ext.valves.CarbonStuckThreadDetectionValve.invoke(CarbonStuckThreadDetectionValve.java:159)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950)
at org.wso2.carbon.tomcat.ext.valves.CarbonContextCreatorValve.invoke(CarbonContextCreatorValve.java:57)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:421)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1074)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1739)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1698)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
Caused by: org.apache.cxf.interceptor.Fault
at org.apache.cxf.service.invoker.AbstractInvoker.createFault(AbstractInvoker.java:170)
at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:136)
at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:204)
at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:101)
at org.apache.cxf.interceptor.ServiceInvokerInterceptor$1.run(ServiceInvokerInterceptor.java:58)
at org.apache.cxf.interceptor.ServiceInvokerInterceptor.handleMessage(ServiceInvokerInterceptor.java:94)
at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:272)
... 39 more
Caused by: java.lang.NullPointerException
at org.wso2.carbon.device.mgt.ios.EnrollmentService.authenticate(EnrollmentService.java:144)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.apache.cxf.service.invoker.AbstractInvoker.performInvocation(AbstractInvoker.java:188)
at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:104)

Answer 1

If you follow this documentation[1], you will see what are the steps you need to do so as to get a iOS device registered with WSO2 EMM.Initially, you need to submit the CSR file to WSO2 via their site[2] in order to obtain the signed CSR file in .plist format.Then one of WSO2 Account Managers will evaluate the CSR file you submit. Once the evaluation process is complete you will receive an email with the following:
The signed CSR file in the .plst format.
Agent source code.
P2 repository, which contains the feature list.
This is the process must be done in order to get registered a iOS device with WSO2 EMM.
1.https://docs.wso2.com/display/EMM201/iOS+Configurations.
2.http://wso2.com/products/enterprise-mobility-manager/csr/