I can successfully register the webhook in serviceM8. By list the webhook subscriptions i got the result like this
[{"object":"job","callback_url":"http://ABC.XYZ/oauth/webhook/m8","fields":["active","payment_processed","uuid","company_uuid"],"active":true}]
But when i try to create new job & approve the job in servicem8, i received the notification from serviceM8 but the data in body is all empty like :
body: { '{"object":"JOB","entry":': { '"payment_processed"': '' } }
Am i missing something in webhook setup ???
Webhook notifications will not include the data record itself, only a reference to the record that has been changed/updated.
Your callback url should be receiving a JSON body similar to the example here (under Handling Webhooks):
http://developer.servicem8.com/docs/platform-services/webhooks/
Once you receive the notification, you will need to request the updated record using the supplied resource_url.
Related
We are trying to implement a chatbot on our website.
My code successfully triggers the Flow. The Conversations log on Twilio shows that my code sent a message of "Hi" and the Flow triggered and sent the expected greeting.
The problem is that I'm not seeing anyplace where the Flow output is being sent to my website callback and so I'm not able to output the Flow messages to my website user.
When the Flow sends a message, where is the configuration that makes a callback to my website so I can output the message to the user?
onMessageAdded DOES get called on my website callback, but only for messages sent by the website code - not the Flow.
At this point I think the problem is a Twilio configuration for Conversations, Messages or the Flow, but it could be a configuration problem in my code.
Here is my rough initial code:
TwilioClient.Init(_twilioAccountSid, _twilioAuthToken);
//
// Create Conversation
var conversation = ConversationResource.Create(
friendlyName: "Test conversation",
messagingServiceSid: _twilioMessagingServiceSid,
attributes: null,
xTwilioWebhookEnabled: ConversationResource.WebhookEnabledTypeEnum.True
);
_log.Info("Conversation.Create: " + conversation.Sid);
//
// Attach Flow to Conversation
var webhook = WebhookResource.Create(
configurationMethod: WebhookResource.MethodEnum.Post,
configurationFlowSid: _twilioStudioFlowSid,
target: WebhookResource.TargetEnum.Studio,
configurationFilters: new List<string> {
"onMessageAdded",
"onMessageUpdated",
"onMessageRemoved",
"onConversationUpdated",
"onConversationRemoved",
"onParticipantAdded",
"onParticipantUpdated",
"onParticipantRemoved"
},
pathConversationSid: conversation.Sid
);
_log.Info("WebhookResource.Create: " + webhook.Sid);
//
// Create a Participant
var participant = ParticipantResource.Create(
identity: _identity,
pathConversationSid: conversation.Sid
);
_log.Info("Participant.Create: " + participant.Sid);
//
// Send Message
var message = MessageResource.Create(
author: _identity,
body: "Hi!",
xTwilioWebhookEnabled: MessageResource.WebhookEnabledTypeEnum.True,
pathConversationSid: conversation.Sid
);
_log.Info("Message.Create: " + message.Sid);
Is there a reason you decided to not use the Twilio Conversations SDK for JavaScript?
The architecture you are using may require this additional configuration.
Triggering Webhooks for REST API Events
Upon configuration, only actions from SDK-driven clients (like mobile phones or browsers) or SMS-based Participants will cause webhooks without further action on your part. This includes both Service-level webhooks and Conversation-Scoped Webhooks. This is a default behavior to help avoid infinite feedback loops.
Your Post-Event Webhook target, however, may be an important tool for archiving. In this case, you may also want to enable webhook "echoes" from actions you take on the REST API. To do so, you can add a header X-Twilio-Webhook-Enabled=true to any such request. Requests bearing this header will yield webhooks to the configured Post-Event webhook target.
Troubleshooting Webhook Delivery for Conversations or Chat
I don’t think there is a way to set this header when using Twilio Studio widgets.
I have setup a webhook and everything is working properly, however iam used to using a long number where STOP is handled automatically, but now I have a short code where we have to handle STOP ourselves. This isnt an issue on sending a message as I can check with my 'blacklist' numbers before sending the message. My question is in the Reply webhook, what is the best way or standard way to NOT send the reply message.
Below is twilios sample code (i added the comment where i would check if they are black listed)
public class SmsController : TwilioController
{
public TwiMLResult Index(SmsRequest incomingMessage)
{
var messagingResponse = new MessagingResponse();
// check for phone number in blacklist to NOT SEND
messagingResponse.Message("The copy cat says: " +
incomingMessage.Body);
return TwiML(messagingResponse);
}
}
If the number is blacklisted and i dont want to send the reply how do I "gracefully" not reply to them as this example takes a TwiMLResult and message response. Do i just set the message to an empty string ? do I return null? Any thoughts ? Thank you !
I store sent messages in a log table with their unique SIDs. With a periodic console task I iterate over the records having status = undelivered and request the status of it and if it's still undelivered, I'd like to re-send that very message. I don't want a new one as the message contains a verification code and we store only hash of it. Is it possible to re-send the old message having its SID?
Twilio Developer Evangelist here,
There is not a way to automatically resend an undelivered message using the API. You can work around this by grabbing the messages by SID and sending the undelivered ones again to the same number with the same body. When you use the REST API to get a message by SID, you have access to all of the data from that message, including the exact message body.
A quick example using the Twilio PHP Library would look like this:
<?php
$client = new Services_Twilio($AccountSid, $AuthToken);
$messageSIDs = array("Insert", "Array of", "Message SIDs", "here");
foreach ($messageSIDs as $sid) {
$msg = $client->account->messages->get($sid);
if ($msg->status == "undelivered") {
echo "Resending undelivered message for SID: $sid\n";
$sms = $client->account->messages->sendMessage(
// The number we are sending from.
$msg->from,
// The number we are sending to.
$msg->to,
// The sms body.
$msg->body
);
}
}
You can see all of the data that the REST API gives you about messages here
I know there is event listener in TriggerIo to catch received push notifications from Parse:
forge.event.messagePushed.addListener(function (msg) {
alert(msg.alert);
});
But the 'msg' object contains only 'alert' and 'sound' keys...
Is there a way to receive at least a channel name to which push notification was sent? I need this to decide which view to open in my app as each channel has it's own destination. And if this is not possible, maybe there is another way to do this?
P.S I suppose it could be done by inserting some kind of 'keyword' into message it self, but I would rather avoid it.
I just realised, that there is a way to send so called JSON payload via Parse push submission form.
{
"alert" : "My message",
"additional" : "data"
}
More info: https://parse.com/questions/json-format-to-send-notification-from-parse
I'm using the Push plugin in PhoneGap Build. I am able to send as well as receive push notifications to my device. I'm sending the notification + additional data (specifically which page to load) using the node-gcm library to registered devices. Here's the code on my node.js server:
var gcm = require('node-gcm');
var message = new gcm.Message();
//API Server Key
var sender = new gcm.Sender('GCM API SERVER/BROWSER KEY');
var registrationIds = [];
// Value the payload data to send...
message.addData('message','Hello from Portland, OR!');
message.addData('title','My Push Notification');
message.addData('msgcnt','3');
message.addData('soundname','beep.wav');
message.addDataWithKeyValue('pageid','1234566788'); //THIS IS THE ADDITIONAL DATA I'D
// ... ID LIKE TO SEND TO MY PHONEGAP BUILD APP AND INTERPRET
message.timeToLive = 3;// Duration in seconds to hold and retry to deliver the message in GCM before timing out. Default 4 weeks if not specified
// At least one reg id required
registrationIds.push('REGISTRATION ID');
/**
* Parameters: message-literal, registrationIds-array, No. of retries, callback-function
*/
sender.send(message, registrationIds, 4, function (result) {
console.log("hello" + result);
});
Now that I believe I have sent the additional page data, I'd like to know how I can GET the data from the notification itself inside of my PhoneGap build application.
I'm also using jquery mobile to manage the different html pages (which basically makes each page a separate div inside of one html document) and could use feedback on how to load the notified page with this in mind.
Any help would be greatly appreciated, thanks so much!
-- 24x7
You can get the value of key/pairs of notification in phonegap as follows:
The message text can be retrieved with: e.message
All other key/value pairs can be retrieved with: e.payload.key
For example if you want get the title of the notification(in above) then you will get it in "e.payload.title".
After getting the value you can put conditional statemnets depending upon the value to go to different pages/divs.