I have updated new version of iOS application on Apple iTunes. After it got approved today morning i released version.
Its been more than 5 hrs still i can't see updated version on iTunes. It still shows old version when i open up URL:
https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=xxxx&mt=8
I have checked it from multiple regions but its showing same version.
Any idea how long it may take for newer version to get reflected.
It depends on the current status of the app. Make sure it's not pending developer release, in which case it won't go live on the App Store until you tell it to. If it's saying processing for App Store, then it can take up to 24 hours to actually show in the store. If it's saying ready for sale but you can't see it, then wait 24 hours and contact iTunes Connect support if it's still not showing.
Finally its resolved.
Sent request to Apple to check status of application as new version is showing as Ready to Sale. Finally they have refreshed app from their side. Now new version of app is live!
Related
I am afraid that if I upload the new version, the current version may become inactive while I will have to wait for the new version to be reviewed for another week. Would this really happen or not? Thanks a million.
Nothing happens to the current version when you submit an update. The update is handled separately while the current version sits there just fine for users to download.
I submitted updates to over 20 apps on the same day and they got approved and released on the same day. Now all of them are listed as version 4.2.4 Ready for Sale in itunes connect, but in the app store only about half of them are showing up as 4.2.4 I've had it take a few hours before but this was 4 days ago. Also, its showing up as the old version on every platform I try (browser, itunes, iPhone, iPad) Anyone else experienced this? Is the only way to fix this to submit another update?
Update: I removed one from sale in all territories and then turned it back on and it is now showing up with the proper version. I am going to try that for the others and see if it fixed it...If not I will be contacting apple and will report back
2nd Update: That appears to have worked on all apps...Not sure what caused this issue I'll try and reach out to apple about this so other people don't experience it
We requested an expedited review for an update of our app that fixed a critical bug. The expedited review was granted and now our version 1.1 is up instead of our version 1.0. But the app is the same.
The changes we made to the app are not in the new version. We have an ad hoc version of the same binary and in the ad hoc version the changes are there. I dont know if somebody has had the same issue and if there was a way to fix it. This is our first expedited review and already contacted iTunes developer support but we are still waiting for their response.
Maybe now it takes time to propagate the servers with the new app or somehow the metadata for version 1.1 was passed to the appstore with the binary for 1.0. This is the first time we ever had problems after an update.
It may be one of two options:
- The servers (Apple's servers) have not still propagated the correct version.
- The servers have inconsistent information, so they won't propagate the current version till you contact Apple. This happened to a dev some months ago and here is his answer: iOS 7 users unable to install new version
Seems to be a common problem at the moment. See
https://forums.developer.apple.com/thread/70511
My app is 'Ready for sale' for almost 48 hours now, but the AppStore still shows the previous version.
We requested an expedited review for an update of our app that fixed a critical bug. The expedited review was granted and now our version 1.1 is up instead of our version 1.0. But the app is the same.
The changes we made to the app are not in the new version. We have an ad hoc version of the same binary and in the ad hoc version the changes are there. I dont know if somebody has had the same issue and if there was a way to fix it. This is our first expedited review and already contacted iTunes developer support but we are still waiting for their response.
Maybe now it takes time to propagate the servers with the new app or somehow the metadata for version 1.1 was passed to the appstore with the binary for 1.0. This is the first time we ever had problems after an update.
It may be one of two options:
- The servers (Apple's servers) have not still propagated the correct version.
- The servers have inconsistent information, so they won't propagate the current version till you contact Apple. This happened to a dev some months ago and here is his answer: iOS 7 users unable to install new version
Seems to be a common problem at the moment. See
https://forums.developer.apple.com/thread/70511
My app is 'Ready for sale' for almost 48 hours now, but the AppStore still shows the previous version.
We released an update to our app that had a serious bug - it basically crashed when users tried to login. We removed the app from sale after 2-3 hours and we released a hot fix update 3 days later. The users were notified about the new version by Apple, but when they updated the app, some of them still got the old buggy version. Uninstalling and installing the app again didn't help. It happened for some users only.
The fix was a small update - we didn't change the target iOS version for example.
I read in the Internet that it might take 24 hours for the update to be propagated to all servers, but the users were still receiving the old app a few days later.
Have you guys experienced a similar problem with Apple App Store? Is there anything we can do about that? We're planning to release a major update and we want to be sure that when the users are notified about the update, they'll get it instead of an old version.
When a user that has already purchased the app clicks the they get the last version they downloaded, NOT the most recent. They must download that version and then update.
I have experienced it many times: when the status of my app new version have just become "Ready for Sale", I tried to install the app in my friends' iOS devices to show them the news, but it downloaded the past version and App Store notified the update again and again. I asked them to update the day after and it worked.
Because of that, I learnt to announce new versions one day after status change to "Ready for Sale" to make sure that the version listed by App Store is actually the last update.