Sinatra suitability for building a helpdesk system [closed] - ruby-on-rails

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I want to build my own lightweight ticketing system and I wonder which tool should I use for this. As I want to code this app in ruby, I'm chosing between ruby frameworks, mainly Rails and Sinatra and I wonder which one is more suitable for that job.

it's a personal decision. You could do it in either one, it just depends if you prefer Sinatra (which is more lightweight and concise) or Rails (more monolithic and comprehensive). If you're a beginner, I recommend trying Sinatra first because it will be simpler to understand. Also, nearly every skill you learn with Sinatra will be directly applicable to Rails. Sinatra is like rails lite. By the way, unless you're building this in order to learn a web framework, it might be worth searching for a open-source project you can use instead of having to make your own app.

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How to create a user/event tracking tool, backed by Ruby on Rails [closed]

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are there any good references to start looking into building a simple but efficient tracking/event tool? Super simple version of a tool like Google Analytics. I am assuming this consist of two separate applications. One for the front-end which gets embedded into the client's website, and a back-end API to handle the events, queue, etc.
Preferred tools for the back-end for me is Rails.
I appreciate the help.
You'd be reinventing the wheel, but you'll need a javascript library to track the user and a rails API. Pretty much what you seem to know you need.
Here's the documentation on building a rails API: https://guides.rubyonrails.org/api_app.html
Refer to the top answer here for the javascript module: User Activity Tracking or Logging with javascript

Best Ruby on Rails CMS for a project that is not related to generating websites [closed]

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Just started learning Ruby on Rails here, and I'm about to start working on a backend for content management for custom-built mobile clients, where the clients connect to the server through a web-service.
I figured that instead of reinventing the wheel it would probably be best to just use a well-respected CMS gem to manage users and the various objects (products, product categories, images, etc), but every single one I look at seem to be almost exclusively made for generating websites, and not to manage content for a webservice.
Are there any good RoR CMS gems out there that I can tailor to fit my needs, or do I have to write my own from scratch?
You could use rails_admin for your CMS application.

Looking for an intermediate to advanced Rails 3 book recommendation [closed]

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I'm a seasoned Symfony 1.4 developer with a good handle on Symfony 2.0, so I'm a bit beyond the basics of frameworks.
I've recently built a solution with Rails 3 and would like to pick up a book to read up on how I could have done some things better.
I'm mostly using Rails as a database layer with very minimal in the ways of ERb. Some topics I'd hope to see covered in advanced detail are:
JSON
Ideas and opinions on how to serve rich internet applications
Good ActiveRecord usage and planning
Writing models and keeping implementation out of controllers
In general, conventions on controllers and actions
There are likely many subjects I'd like to hear about however I'm not interested in focusing too strongly on testing quite yet.
Haven't read this book, but it seems really good Ruby Science
After spending a bit of time with some of the books from the comments above, it looks like Rails Antipatterns is still quite worthwhile.

Is there an inkit.org style diagramming app that will produce a Rails or Node.js skeleton app with scaffolding? [closed]

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I'm trying to figure out if there are any applications (SaaS or otherwise) that offer a basic graphical user interface for building out all the necessary scaffolding of a Rails or Node.js app from a flow-chart type of interface?
I remember Visual Studio had something like this for building database structures...why wouldn't there be something that does this for Rails or Node.js?
RailsModels purports to do this, but I find the interface is quite cumbersome.
If you just want to generate the diagrams from existing models for visualization, RailRoad and RubyMine Data Sources Tool can do this. But, neither offer a method for generating models from the GUI.
You are thinking of the Entity Model Designer (or possibly the older dataset designer), and I do not know of any Rails tools that offer similar functionality. As to why, I am not sure. I could comment, but it would be a guess, and probably be flamebait.
https://github.com/preston/railroady
RailRoady, i believe its only > Rails 3 though...

Looking for simple poll/survey Rails plugin or gem [closed]

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I am trying to find a simple poll plugin/gem (the type of single question poll that's usually found in site's sidebar). All plugins that I've found are either too complex (like having their own DSL) or they are out of date (i.e. older than couple years).
Does anyone knows a Rails plugin/gem that handles simple polls?
Have you tried SMeRF, I'm currently using Surveyor and yes it is complicated. So I recommend you to use SMeRF, it is a lot more simple. But I can't seem to make it work on Rails3. xP
What version of Rails are you using?
I ended up writing my own custom solution for a simple poll I needed. Unfortunately, I needed it fast so I wrote it within an app I was working on (i.e. I didn't separate it into gem)

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