New ticket is being created when loading a new form - ruby-on-rails

Question

This is my first question on here, so I am hoping I have not asked it incorrectly.
I have a generic new action on my tickets controller. Whenever I load tickets/new, it is creating a new item in the DB and committing it.
Here is the output from the server when the page is loading.
Started GET "/tickets/new" for ::1 at 2016-02-10 21:14:47 -0800
Processing by TicketsController#new as HTML
Customer Load (0.4ms) SELECT `customers`.* FROM `customers` WHERE `customers`.`email` = 'tim#tim.com' LIMIT 1
(0.3ms) BEGIN
SQL (0.5ms) INSERT INTO `tickets` (`category`, `created_at`, `updated_at`) VALUES (3, '2016-02-11 05:14:47', '2016-02-11 05:14:47')
(6.4ms) COMMIT
Rendered tickets/_new_form.html.erb (23.3ms)
Rendered tickets/new.html.erb within layouts/application (48.4ms)
Rendered layouts/_user_nav.html.erb (0.8ms)
Rendered layouts/_navbar.html.erb (0.5ms)
Rendered layouts/_flashes.html.erb (0.5ms)
Rendered layouts/_minimal.html.erb (759.5ms)
Completed 200 OK in 893ms (Views: 822.1ms | ActiveRecord: 21.3ms)
This is the from the tickets controller.
def new
#ticket = Ticket.new
end
Here is the code for the form.
<%= form_for(#ticket, html: { class: 'form-horizontal' }) do |f| %>
<%= f.error_notification %>
<%= f.hidden_field(:category) %>
<%= f.hidden_field(:severity) %>
<br>
<%= f.form_group :summary do |f| %>
<%= f.label :summary, class: 'control-label col-md-2' %>
<div class='col-md-8'>
<%= f.text_field :summary, class: 'form-control' %>
<%= f.error_messages %>
</div>
<% end %>
<%= f.form_group :detail do |f| %>
<%= f.label :detail, class: 'control-label col-md-2' %>
<div class='col-md-8'>
<%= f.text_area :detail, class: 'form-control' %>
<%= f.error_messages %>
</div>
<% end %>
<br>
</div>
<div class="form-actions col-md-offset-2 col-md-10">
<%= f.submit 'Create', class: 'btn btn-primary' %>
<%= link_to "Cancel", tickets_path, class: 'btn' %>
</div>
<% end %>
Here are the relevant routes.
resources :tickets do
collection do
get :step_1
get :new_ticket
get :billing_new_1
get :internet_step_1
get :internet_step_2
get :internet_modem_reset
get :internet_step_1
get :internet_step_2
get :internet_create_1
get :internet_create_2
get :tv_step_1
get :tv_step_2
get :tv_step_3
get :tv_create_1
get :tv_create_2
get :tv_create_3
get :closed
get :sidenav
end
member do
put :close
end
resources :notes
resources :appointments
end
Help!!
--Tim

Answer 1

INSERT INTO `tickets` (`category`, `created_at`, `updated_at`) VALUES (3, '2016-02-11 05:14:47', '2016-02-11 05:14:47')
This is getting category (3) from somewhere, suggesting that there is some functionality somewhere which is saving the #ticket.
The simplest explanation I can see is that you have a before_action somewhere. It would benefit to show your entire TicketsController:
#app/controllers/tickets_controller.rb
class TicketsController < ApplicationController
before_action :set_user #-> something like this??
end
Since you're new, you can make your routes much more succinct (multiple resources):
#config/routes.rb
methods = %i(step_1 new_ticket billing_new_1 internet_step_1 internet_step_2 internet_modem_reset internet_create_1 internet_create_2 tv_step_1 tv_step_2 tv_step_3 tv_create_1 tv_create_2 tv_create_3 closed sidenav)
resources :tickets do
resources :notes, :appointments
collection do
methods.each {|method| get method }
end
put :close, on: :member
end

Answer 2

I ended up starting the whole ticket class over.
I think the error was in my html.
My guess is that the if statement with the bang was causing the ticket to save, because of an enum with that name on the model.
Here is what I think was the bad html.
<% if #ticket.category == :tv %>
Ok. Your tv is down, but your internet is still working.
<br>
Do you have any more details to add? If so, add them here. If not, just hit sumbit and we will open up a ticket with all of the information that you have provided us.
<% elsif #ticket.internet! %>
Ok. Your internet is down, but your tv is still working.
<br>
Do you have any more details to add? If so, add them here. If not, just hit sumbit and we will open up a ticket with all of the information that you have provided us.
<% elsif #ticket.billing %>
I am fresh out of questions.
<br>
Do you have any more details to add? If so, add them here. If not, just hit sumbit and we will open up a ticket with all of the information that you have provided us.
<% elsif #ticket.category == :internet_and_tv %>
Ok. Your cable and internet are both down.'%>
<br>
Do you have any more details to add? If so, add them here. If not, just hit sumbit and we will open up a ticket with all of the information that you have provided us.'%>
<% else #ticket.category == :plant %>
<%end%>