I am building a survey using Survey Monkey that may be sent out via email as well as other channels such as a link in a web page or community or a Tweet. One of the questions asks if the responded would like us to follow up with them in more detail so we need to capture their contact info. That's easy enough if we email it to them as the survey will automatically capture their email address. However, if they have followed a link instead of responded from the email that won't happen. So, I want to be able to recognize that the survey responses come from a source other than email and then ask for contact info. If it's a response to the email survey I don't want to bother the respondent with asking them that info.
So, can I configure the survey to not display the page asking for contact info if the survey is sent via email.
No, the survey design cannot be impacted by the collection method. You would need to create two separate surveys and merge the results outside of SurveyMonkey.
Related
My question is similar to this one that I found on Stack overflow, but the answer didn't quite fix my problem "How can I change accounts when I am trying to open up a restricted Google Form?" I thought I would add this for reference.
The specific issue I have isn't easy to describe, but I'll try my best (this is my first use of Stack overflow!)
I have set up a new Google form to be used as a membership form. I wanted this form to be pre-populated based on data in a spreadsheet. I have managed all this using a Mail merge addon in google sheets (Mail merge with attachments). Within the spreadsheet I have the recipient's email address, a bunch of other (pre-filled) information and a customised link to the google from, which starts with "=HYPERLINK("https://docs.google.com/forms/d/e/". The link works for the recipients, but it doesn't default to the email address I sent it to when they use the link to log into the google form. It defaulted to the email address that the form was created in (the club email address). As I only wanted one response from each recipient, when one person had completed the form others could not do so. The reason I mention the above question is that with a slight adjustment to the link - "=HYPERLINK("https://docs.google.com/forms/u/0/d/e/" ie adding in the u/0/ it will open up with the 'primary' email account of the user. However, this did not necessarily resolve the problem as some users had their primary and secondary accounts back to front. What I would really like is for the link to open using the same email account as the one I have sent the email to. Any help on achieving this would be greatly appreciated.
Thanks
I am building an application that pulls data for certain surveys from survey monkey. In my application, each survey is connected to an organisation. One organisation can have multiple surveys and each survey has only one organisation.
When I pull the data for a survey (GET request on /surveys/{id}/details) I would like to be able to add the organisation id to the survey monkey response, so that I would know to which organisation is that survey connected. Is there a way to add a custom variable of this type on survey monkey ?
If adding a variable of this type is not possible, what is the best way to solve this problem ?
There isn't a good way to tag surveys in the API right now. Survey folders may be supported in the future which will allow you to move a Survey into a folder for each organisation.
In the meantime, you can add custom variables (URL GET parameters) to a response (assuming you're using a weblink collector) which would let you know which organisation that response belongs to. You need to add the custom variables on the Survey, then when sending out the weblink add the parameter, something like:
https://www.surveymonkey.com/r/2Q3RXZB?organization_id=<org_id>
Or if you're using an email collector you can put extra fields on the recipient (or custom fields on the contact, if the contact is always in that one organisation) that let you know which organisation they belong to.
Another option (which may not be very great) is setting a nickname on the Survey which could be checked against when fetching the associated survey, see the Survey API docs.
Based on people who interact with an email campaign through marketo I would to create a retargetting campaign in Adwords.
Is it even possible using RTP?
What kind of interactions you'd like to capture?
If it's clicks so you can pass the leads through some page that will send events to GA and eventually redirect them to the desired page.
if you're interested to capture opens it's more complicated, you will need to capture GA's client ID for each one of your leads when they fill out a form.
There are lead data onboarding tools that might help with this challenge.
We're trying to put together a survey solution which allows us to send links to our surveys to users via SMS. I know we could simply take the surveymonkey survey url and send it, but we want the same unique respondent tracking that you get via email, so we can break down responses by respondent group. So to achieve that, every respondent would need a custom, trackable url for each survey.
I see that when you send the survey via email, you get a unique link along the lines of https://www.surveymonkey.com/s.aspx?sm=cun03M8_2br9IdNcpt0CqL9A_3d_3d
I also see in the api documentation for get_respondent_list that there's a field "recipient_id" which is described as "ID generated for recipients of survey invitations via email collectors". It's not obvious from the unique email link if the link includes the survey id and the recipient id, or if it's just a "tracking code" which gets converted to an id later. So I'm just wondering if there's a way to programmatically generate the unique link for a given respondent?
You can't use the tracking via the email collector because those must be sent via email from the Survey Monkey system. Additionally, the recipient_id that you mention is actually just an internal Survey Monkey id, and not relevant to tracking. A respondent who does two surveys would have two respondent ids.
In your case, I would use many weblink collectors, one for each survey respondent.
For each survey:
Using the API, create a survey with no collector.
For each respondent:
Create one weblink collector. At this point, it's anonymous.
Pass the weblink through a URL shortening API. For example, the bit.ly API can provide the (optional) svy.mk domain.
The bit.ly API also allows you to track metrics, so you can see who has clicked the survey link. Then you can map those to the response from the Survey Monkey API.
Repeat (with code, of course) for each respondent.
Also check out SurveySignal (www.surveysignal.com) that simplifies this capability with existing integration with Survey Monkey
Is it possible to use event_list_attendees to get the list of attendees and their specific information for the event in order to place it onto my own custom designed ticket graphic/PDF?
For instance, I want to create my own stand alone website that links to my event, have users register/purchase tickets, then from my website via the API, I would send the user a custom email as well as a custom designed ticket specific to my event. On the ticket itself I would want to pull the attendee name and number of tickets ordered, as well as the barcode and the event information.
Yes, that is totally possible. See the page on the Eventbrite API - event_list_attendees
It should give you all the information you need.
Good luck!
You may be interested by Pygmento custom emails & tickets : https://www.pygmento.com/en/blog/eventbrite-custom-tickets-pdf/.
You can use the service customize the confirmation email and pdf ticket using any variable from Eventbrite : given name, surname, ticket class, barcode, or even the user-defined checkout fields.