We're a small company and have developed an iPad app we would like to give to our customers. I've read through the B2B option but don't like our customers having to register their DUN info with Apple.
Should I just load it in the App store and put in the description that it's a private App? It requires a login so it doesn't matter if other folks download it.
Currently, we're using it in house via the internal tester scenario.
No one but Apple can say for certain what Apple will do in any specific case, but your description suggests it will be rejected.
From Apple's App Review Guidelines (https://developer.apple.com/app-store/review/guidelines/):
17.2: Apps that require users to share personal information, such as email address and date of birth, in order to function will be rejected
If you don't have a base functionality that applies to the general public, you will, in all likelihood, need to go Enterprise delivery.
Distributing publicly might be the best option, but I don't think you would get an approval if you describe it as a private app in your description.
Without knowing too much about your business or the nature of your app, it's hard to suggest, but possibly you could add some public usefulness on the front-end of your app, even if that's business info, contact information, a news feed, etc... with the real intent of the app being tucked behind a login portal. (all total speculation).
Distributing the app outside of the app store has a lot of limitations as well: http://mobiledan.net/2012/03/02/5-options-for-distributing-ios-apps-to-a-limited-audience-legally/
I would just submit to the app store and see what happens. Apple may reject it, but that is true in any case. I have an app of this nature, submitted with a couple of test accounts, no problem getting it approved. When the app launches, it pops a logon screen, and has a short message about where to get an account (which won't make much sense to people not in the intended audience).
Related
I submitted a Real Estate App (Category: Business, secondary: Shopping)
My app include:
Sign up/Sign in to be a user.
Create product and post it to the server. (I use CloudKit)
Save products that user like.
Call to another (seller, requester ...), share to FaceBook (or Twitter ... - UIActivityController)
But Apple rejects it cause Minimum Functions:
"We noticed that your app’s main functionality is to market your
service, with limited or no user-facing interactive features or
functionality. Apps that are primarily marketing materials or
advertisements are not appropriate for the App Store. We encourage you
to review your app concept and incorporate different content and
features that are in compliance with the App Store Review Guidelines.
We understand that there are no hard and fast rules to define useful
or entertaining, but Apple and Apple customers expect apps to provide
a really great user experience. Apps should provide valuable utility
or entertainment, draw people in by offering compelling capabilities
or content, or enable people to do something they couldn't do before
or in a way they couldn't do it before."
I read App Store Review Guidelines but I think that my App has the user experience, cause I free for everyone to post their topic to my app server. So anyone can access to their topic and call or share or email or send the message to each other.
But it's rejected.
What can I do now?
Login to your iTunes account. Where you are viewing the error or apple rejection message there is an option "Reply Submit an appeal to the App Review Board", after selecting that option you will have some more option, selects the one which you find suitable and contact the apple review team. Schedule a call with apple review team and you can explain them on call about you application functionality, if they find it OK they will approve else they will explain you lackings.
Your app provides a limited user experience as it is not sufficiently different from a mobile browsing experience. As such, the experience it provides is similar to the general experience of using Safari. Including iOS features such as push notifications, Core Location, and sharing do not provide a robust enough experience to be appropriate for the App Store.
One of my clients needs an app that can be visible to anyone on the app store but not necessarily accessed by anyone? For example: It can be accessed by only those people who are attending a seminar or meeting.
How can we achieve this? Any idea or suggestions.
Is there a way to create this kind of app with restricted access?
Have you seen any app like this on Apple Store? if yes, please provide app name or link.
Will Apple approve this kind of application?
You can't put it in the app store and limit it to only certain people. If it's in the store, it can be downloaded by anyone who has access to the store. There are a couple of possibilities that might work, though:
If you have (or can get) an enterprise license, you can distribute the app yourself outside of the app store. It won't be in the app store, but you can restrict access.
Put the app in the app store but require login credentials to access some or all of the app's functionality. A common approach is that without logging in, people can see whatever is on the event's public web site. Attendee-only features require login. Of course this adds the complexity of managing logins. You would probably need to provide Apple with login credentials during app submission.
I would like to create an iOS App for a limited set of people.
It should be possible to download the app for free from App Store, but in order to use it
the idea is that you are required to be a member of the organization, which in this case is a local sports organization.
To solve the problem I thought of giving away activation keys to members that can be entered when they create an account, and therefore only members will be using the app.
Will the app be rejected by App Store? If so, is it possible to go around this in some away?
Thanks.
No you will not be rejected by the App Store.
During the review you will only need to give the access to demo account.
Your app will be available to anyone but you are free to give the credential to any person you want.
edit
Fyi I have such apps. The AppStore only block 'discriminating' app based on carrier or location (you can choose the countries anyway), but you are perfectly in the rules if you give access only to your clients...
edit edit
2.22 like I said is against arbitrary criterias, not linked to the login mechanism
for 11.1 and so on, I understand the point, but in my case (and I think yours) there is no problem if
you sell your service before, the app is just complimentary
you dont sell anything within the app
you dont charge for the app itself or anything within the app, you charge only the use of the server/back office/whatsoever
I guess that Apple dont care, they just don't want to bypass the applestore but I dont think that it is your case.
You should try Enterprise distribution for such purpose.
Yes your app may be rejected. Check the App Store Review Guidelines. In 2.2 it says
Apps that arbitrarily restrict which users may use the App, such as by location or carrier, may be rejected
There are different alternatives.
You can opt in for the Apple Developer Enterprise Program, this'll cost you 300$ a year and requires you to be a legal entity.
If you want to test it with a limited number of people (<1000) try looking into Testflight it was bought by Apple and is deeply integrated in the development process.
No, there will not. You need to to give some demo account info as test data to review while submitting to app store in the iTunes Connect portal.
Demo use case(worked for me): Implementation is like, there need some userid/unique pin to the registered account holders to start the application. At the time they input this pin, authenticate the user with our server and give the permission to let in to the app.
Otherwise you need to go for enterprise distribution. Find more about enterprise distribution here.
For these 2 rules:
11.1 Apps that unlock or enable additional features or functionality with mechanisms other than the App Store will be rejected
11.2 Apps utilizing a system other than the In App Purchase API (IAP) to purchase content, functionality, or services in an app will be rejected.
Is the applicability of these rules reduced/removed if the enablement/disablement of the features/functionality (11.1) or the content purchase (11.2) does not actually occur within the app on the device.
For example, you write an app that requires free registration but if you visit a website outside of the app (and not linked to from the app) to "upgrade" your registration (by paying money) the app gains some more functionality or content next time you use it.
Thoughts?
My thoughts: you'd be violating the guidelines, but your app could get approved, of course. The payment does indeed not occur inside the app, but the application "utilizes" such a system (which is very broad) thus is in violation.
This reminds me of the Newsstand/subscriptions discussions going on before. Basically, if you offer something outside an app, you have to make the same (or better) offer inside the app (via IAP subscriptions). Perhaps this is applicable in your case, too. Although, according to 11.3, you may not offer services outside your app if purchased via IAP (so you may not unlock features on e.g. a website too.)
You'd also try and offer a free app. Once users (somewhere, somehow) upgrade their account, they can access the members only app, a new, separate app. But approval is still questionable, which brings me to my last part:
"We will reject Apps for any content or behavior that we believe is over the line. What line, you ask? Well, as a Supreme Court Justice once said, "I'll know it when I see it". And we think that you will also know it when you cross it."
— https://developer.apple.com/app-store/review/guidelines/
In short: submit, pray and find out.
What you describe sounds similar to the situation that resulted in apps that used Dropbox being rejected (Link). Apple determined that since the apps that used Dropbox functionality required the user to visit the Dropbox site to sign up those apps were in violation of those rules and were thus rejected.
My company is working on a dynamic mobile app that updates the look and appearance based on webcalls and we would like to be able to test that it would be able to get into the store okay. For the time being we have used the code to create an interal company app where the initial screen is a logon screen where the users log in with their company usernames and passwords. There are only about 20 people in the company that will be using this app for the beta release and the app logon is only available to members of the company.
We want to have this test release to first ensure that the app gets into the appstore and secondly to get a feel for the app review process. Would this type of app be allowed into the store? Or due to its limited user group, would they reject it? Also would apple need to be given a test username/pass to login to the company website itself to check how the app runs?
Any information regarding this issue would be very helpful!!
From the App Store Review Guidelines (developer account required):
If your App looks like it was cobbled together in a few days, or
you're trying to get your first practice App into the store to impress
your friends, please brace yourself for rejection. We have lots of
serious developers who don't want their quality Apps to be surrounded
by amateur hour.
and
2.9 Apps that are "beta", "demo", "trial", or "test" versions will be rejected
Finally, yes, you are required to provide a "demo account" if a login is required to use the entirety of your application.
Regarding your small user base, your application may not be accepted if it will only be used by 20 or so people (as stated in the comments). The iOS Enterprise Program is intended for in-house distribution (a small and limited user base).
2.22 Apps that arbitrarily restrict which users may use the app ... may be rejected
I have worked for a company that did release apps that were secured by a login screen. All you need to do to get it into the app store is provide Apple with a proper login so that they may test the functionality of the app themselves. When updating the metadata for your app in iTunes Connect, there is a section for testing notes, simply put your test username/password in there for apple to use.
One way they can reject an app is guideline 2.12: "We found that the features and/or content of your app were not useful or entertaining enough, or your app did not appeal to a broad enough audience, to be in compliance with the App Store Review Guidelines." If you're concerned about whether or not your app can get to the store, then there is no real problem in just submitting it. Just don't call it a beta test version because they will reject it. If you want, you can always change the release date of the app to a future date once it passes, and then the app will still not be available to all until that future date is reached. And yes you should provide them with a user name