I am trying to use the SurveyMonkey API to send email surveys and I have hit many issues. The latest one is that the API will not allow email addresses with a plus sign (e.g. john+smith#gmail.com). The send_flow response will have the email in the invalid_emails list. I've tried the same email on the website and I am able to add it as a recipient, so this is a validation issue on the API only.
This issue makes it very hard to use the SurveyMonkey API to reliably send email surveys.
Using email addresses with a plus in them was only recently allowed via SurveyMonkey's user interface. It will take some time for the API to catch up.
You can very reliably send email invitations using the API for email addresses which do not contain pluses.
The plus-sign in email addresses is used as a 'address tag':
Some mail services allow a user to append a tag to their email address (e.g., where joeuser#example.com is the main address, which would also accept mail for joeuser+work#example.com or joeuser-family#example.com).
(wikipedia source)
You can safely remove the text between the '+' and the '#', inclusive of the '+', and the email can be delivered.
For example:
john+smith#gmail.com
should be parsed to
john#gmail.com
In python, you can easily do this
>>> a = 'john+smith#gmail.com'
>>> a.split('+')[0] + '#' + a.split('#')[-1]
'john#gmail.com'
Related
We are using Microsoft Graph API to send and receive emails. Just like outlook, during a reply is composed, we want to change, remove or add new recipients. However, MS graph api of replyall or reply does not allow changing any email address.
How can we achieve this functionality using MS Graph API ?
You should use create-reply endpoint https://learn.microsoft.com/en-us/graph/api/message-createreply?view=graph-rest-1.0&tabs=http
That will create a draft reply message (and return the Id for that) that you can then patch any way you want including updating the recipient addresses and replyto then you send that draft message.
My team is building a ticketing system. The goal is when we receive a new email we create a new ticket. All responses to that email are saved on the same ticket.
We have these basic goals working in simple cases, however, there is one case that we are struggling to find a good solution for. A client will email us, which creates a ticket, and we reply back requiring information. The client will send our reply to someone internal to their company. Then they will send the response back to us by replying with "see below". This response will have the conversation between them and their co-worker in the comment section of the email. The comment section will also contain our entire email chain which we don't want to duplicate.
The issue we are having is grabbing the conversation they had from the comment section to include with their response of "see below" and add them to the ticket. The only method we have come up with to solve this is manually parsing the comment section of the email, however, this is error-prone.
Does anyone know of a better way of tracking conversations they send you through the email?
We are using msgraph internally to send and receive emails and using their apis they have uniqueBody and body, but they don't seem to have a way to break the body up into its different parts.
What I need any of these options
1- get list of unique bodies from the email chain without using conversation Id as it will not be sufficient in some cases.
2- get the previous conversation Id of the incoming email. I mean if that email is a list of emails and it forwards to me.
UUID uuid = UUID.randomUUID();
message.addProperty("InternetMessageId", String.format("%s",uuid.toString()));
send InternetMessageId with a unique identifier to grab conversation id
change order only
We have build custom crm app(rails 4.0). One of the features that we have build is that we send emails to our customers based on booking status or we send a custom email by our travel agents.
The next thing we want is that customers can replt on this email. So we can recognize the email thats replyed and related to the initial email is send, so we have a nice email dialog (send/receive) in the crm.
Someone ideas how we can "recognize" the replyed email so we can related it to the right email?
Thanks..remco
In your email client open a reply from someone and show full headers or raw source (how to get it depends on the client but you will find it!)
When you look at the email headers you will find References field
References: <CAAC3oDjZSFywS5mpAANO+svm-3xXwLciUhw_QEkBkNqT9A#mail.com>
<06AFEF94-53D2-4469-59B0A494830C#mail.de>
<E67E3945-D61E-8E45-63C52D111698#mail.net>
And more importantly
In-Reply-To: <6397034C-90CA-41B4-F47AE3F39E76#mail.de>
While every outgoing email has a Message-ID field
Message-ID: <569F22.8060202#mail.de>
To get an if of you outgoing message
result = SomeMailer.message(params).deliver
result.header['Message-ID'].value
I am developing an application on Rails and I need to know if its possible to write code which will notify me when the user opens an email that has been sent from my application (need to track this info) ?
The main bit of data I need is was it opened.
thanks
You can do this but there is no 100% certainty you will always get a notification.
SMTP has 2 standards, they are DSN and MDN. Both are in effect optional, there is no guarantee that the email system of the targeted email recipient (your user) will implement them too.
The easiest way is to pit in a "Return-Receipt-To:" (RRT) email header. Put some address as the content of the header. Now when a user opens an email message containing this header, the clients email reader will msot likely prompt your users whether or not to send a return receipt. If the do comply and email will be sent to the address you specified.
In Rails it could be something like:
themailer < ActionMailer::Base
def notify_read
headers['Return-Receipt-To:'] = 'notifyread#mysite.com'
mail(:to => 'users#somecompany.com')
end
end
You could just use an email address you monitor and read them manually OR you could set up rails to read these emails as well. But there is no guarantee you will ALWAYS get an acknowledgment.
Additionally you could check each email domain, many of the big free email providers have proprietary methods of requesting the return receipt. If you add ".readnotify.com" onto the end of your recipients email address you will get a return receipt. You will have to research all the big ones though.
For example:
user#yahoo.com.readnotify.com
Hope that helps
Source: http://railsforum.com/viewtopic.php?pid=147997#p147997
A common way of implenting this is to include a link to an invisible image file, with the link including sufficient details about the email for you to be able to identify which email is being viewed.
When the image is requested by the mail client, your server can then record the viewing attempt. If you use a 3rd party email provider (such as sendgrid, postageapp) then sometimes they'll do that for you and ping your server with the appropriate event. I strongly suspect that this is what readnotify is doing under the hood (someone took the trouble of looking at this a while ago
This isn't completely accurate as some (many?) users turn off remote image viewing in their mail viewers.
I'm trying to send emails from my Ruby on Rails application, and whenever I use the following format: Jon Doe <jdoe#mydomain.com>, Hotmail marks the email as spam. However, when I use jdoe#mydomain.com without the name, it goes through fine. Anybody know how to get around this so my emails don't get sent to spam for hotmail users?
I have SPF set up on my DNS and I'm sending from the SPF verified server if that's of any help.
Thanks!
Are you specifying the pretty name in the MAIL FROM or in the header? In the MAIL FROM, you're only supposed to include the mailbox address itself, according to RFC 2821. Most mail servers will tolerate the pretty-from there too, but Hotmail may be using that as a spam signal.