I created a web application by using HTML, JS, JQuery, and some Jquery plugins. Now I want to integrate it into Zendesk. Can I use it like just copy all my files and paste it into zendesk zip file ? Or Do I have to re-code entire thing to make it work for ZenDesk ?
I checked the examples in online, they didn't mentioned anywhere about reusing the apps that already developed in Zendesk.
I am currently doing some fairly extensive Zendesk integration. If you are referring to customisation on the Agent Portal side then it will have to be a Zendesk App under strict Zendesk adopted frameworks jquery is included (http://developer.zendesk.com/documentation/apps/). If in the customer facing Help Center you can simply go into there on screen editor and paste your html, js, etc into the relevant sections see (https://support.zendesk.com/entries/22618341)
Good luck,
Tris
If you want to integrate your app to Zendesk as an Agent App, you might consider the chance of using within an iframe.
Note that the url to which the iframe is pointing to must be served as HTTPS. Otherwise, it won't work.
EDIT:
As of version 2.0 of ZAF (Zendesk Application Framework), it's easy to integrate any webpage. In v2.0, you aren't restricted to any technology or environment.
Related
I have to include a React application inside a dotnet MVC project. I have a simple React application that only contains a KendoUI grid.
I did a build of the React application and uploaded it as a static website using Azure Storage Account.
I then created an Azure CDN that points to the static React application
Here is what I need to do:
I have the following code (ASP.net MVC):
The commented div is the div that contains the old grid (the one to be replaced with the static React application).
I would like to add the static React application in the test div (the one with the id "scheduleSitesGrid2")
I configured my static React app to look for that exact same div (here is the index.tsx):
That being said, is there a way I can easily include that react application in the MVC app using Azure CDN? I could not find any other question regarding adding a React app to MVC using CDN.
I tried to include the CDN in a script tag, but that did not work. I am also wondering that since the React app is hosted as a static site, it is already built, so I might not be able to add it in the MVC div (since it is already inserted into the index.html file of the React app as shown in the following picture). I would then need to upload all the app to Azure besides the index.html. Am I right?
Thank you very much!
Peace!
If I understand correctly you have an MVC Web App hosted using some App Service Plan, and a React application which has no server side code execution just Javascript?
If that's correct then you will certainly be serving content from two separate domains: One for your Web App, presented via CDN; and one for the storage account, hosting the static content, which is only presented via the storage account URI.
The both can indeed be presented via a single CDN endpoint, but you would need to use the premium tier and make use of URL rewrite rules. You would have your default route configured to that of your Web App URI, then you would configure a rewrite rule to, for example, rewrite (translate) "/static/..." to "https://{{yourstaticstorage}}.storage.azure.com/yourstaticpath/...".
Verizon Premium rewrite is documented here: https://learn.microsoft.com/en-us/azure/cdn/cdn-verizon-premium-rules-engine-reference-features#url-rewrite
If you don't want to use Verizon Premium, you could also take a look at Azure Front Door.
https://azure.microsoft.com/en-gb/services/frontdoor/
Essentially, Front Door is CDN on steroids. It has built in WAF and allows you to configure routing rules. Do compare the pricing before going this route as I'm fairly sure you have to pay for each routing rule.
You could also pull the static content in code before delivering it but this wouldn't be cached on the CDN since every dynamic page visited would require execution. You're better off creating a routing rule and using relative paths to the static content which are retrieved and cached by the CDN / Front Door.
Edit: so apparently adding class="button" make it work... Can someone provide a reference on what other classes are there? We can't find any information on this.. Thanks
We are making an app in HTML5 using XDK, it has quite a few different views. We were planning to just link to another html page each time we want to go to a different view. But we quickly found out that hyperlinking does not work, is disabled, and button does not link either.
One of the people in my group said she saw an example about having a bunch of and then just show and hide them and use that as UI navigation... is that the only way?
Thanks in advance!
The Intel XDK doesn't insert any class definitions or require that you use a specific framework. It is a tool for assembling an HTML5 hybrid mobile app using the CSS, HTML and JS files that you supply.
If you look at the samples and the default "blank" project that is created when you create a new project you'll see that there may be references to one or more of the following "phantom" JS files:
intelxdk.js
cordova.js
xhr.js
The first two (intelxdk.js and cordova.js) are special "device API" JavaScript libraries. You won't actually find them in your project directory, they are automatically included when you use the emulator and when you build your project (which "wraps up" your HTML5 code and assets into a native wrapper that is specific to the target you are building -- it does not compile anything, it just converts it into a hybrid native/HTML5 container app that can be installed on the target platform that you built for).
The third one is a special helper JS library for dealing with CORS issues from within your app.
None of these three JS files define any classes or HTML tags, etc. They simply implement target-specific device APIs that consist of JavaScript on the "top end" and native code on the "bottom end." Your application only sees and interacts with the JavaScript interface, and only with the APIs that you need to use (which is totally optional).
For an intro to all of this, please see the Intel XDK Documentation page.
So, that means you determine which frameworks and structure your app takes. In other words, if you want to use Bootstrap and jQuery you can do so. If you decide to use the App Designer or the App Starter tools, they will define some classes that impact your layout. However, you are not required to use these tools to define your HTML and CSS, you can do it by hand or use your favorite UI framework library.
Keep in mind that your code is not being rendered by a desktop browser but the embedded "webview" that is part of the device. These webviews don't have the same memory and CPU resources that you're used to working with in a desktop browser, so you need to learn to be "lean and mean" for the best results. You are using HTML5 technologies to build a mobile app -- not creating a web site on a phone.
Hope this helps, please see our HTML5 web site for more background material. It's a little slim right now, but we're adding examples and background material as time and resources permit.
Hope that helps...
I have a site which uses microsoft mvc 3 on the server side, jQuery Mobile on the client side and I want to combine it with PhoneGap and produce executes for Android and iOS.
Is it possible?
How?
Thanks
Yes, it is possible.
If you must use Phonegap, there are a couple of things to do:
First, you must create a project corresponding to each platform , following these instructions. Once you do that, you basically copy all the client side code (js, html, css) to the www folder of your project. This is one of the reasons, the app could load faster, since it's reading its resources from the local filesystem, and not receiving them from an http connection each time.
Second, you must find a way to provide your server side data to your app. If you are already using REST services or RPC methods to populate your website, then that's done, but if not, you must start by building them, and then calling them from your client (through ajax calls from jQUery most likely), and then rendering them through javascript (you can use the multiple templating libraries out there or just plain javascript, I recommend the latter only if the UI updates are minimal).
As you can see, the second part requires quite a little bit more work. Especially if you haven't built web services before.
The other option ,which does not require phonega/cordova is to use an embedded webview. Then you wouldn't have to do anything. It would work similarly to a browser (Loading the remote URL of your site), with the added advantage of being inside and android/ios app, and you could add other views or communicate with the embedded webview using native code. If you are planning to load html files from the filesystem and not from your server, you would have to do the same thing you have to do with phonegap.
It happened to me, if you have a web app depending on server code I would go with a WebView based app, and not a Cordova app.
It's really simple to create those webviews apps for Android or IPhone.
Here you have an example for building a webview based app on android
Here you have an example for building a webview based app on IOS
Hope it helps.
If you want to reuse your site you'll need a webview that browses it.
Phonegap wouldn't be needed if you use this approach, but the application will not be as responsive as a native app, and the IPhone moderators may reject your app for that reason (it happened to me).
Another approach would be that you recreate your site as a pure Javascript application and only communicate with your servers to execute some REST Services. In this case Apache Cordova makes sense.
When making a iphone app with Phonegap / Cordova is it possible to attach a web based CMS to it, to pull the data down from, so that a non technical user could update the app ?
Usualy you'd just build them using html, css, jquery/js but i wandered if there was an easier way to update them ?
Rather than a CMS, you should look into static site generators. I use Jekyll for all my PhoneGap apps, including one that has a non-technical user updating the content.
Content pages are set up as markdown files with a yaml header - not quite as user friendly as a full CMS, but still pretty easy to edit.
I have jekyll set up as a build step, so all the generated html files get packaged and deployed to the device as part of a single click build process.
You could export static html from a web based CMS, but that will likely be more trouble than it is worth by the time you debug all the bits that were designed to work online only.
Loading the pages directly from the web will work just fine technically, but runs into several of the app store rules - no significant added functionality, no offline access and possibly downloading executable code.
You could use a normal cms on a server like a webpage so normal joomla wordpress etc.
Then you add the url to the phonegap whitelist and load it like the normal phonegap html url.
With DrupalGap, it is possible to create iOS (and Android, etc) mobile applications using PhoneGap and a Drupal powered website.
What is Drupal?
Drupal is an open source content management platform powering millions
of websites and applications. It’s built, used, and supported by an
active and diverse community of people around the world.
Why Drupal?
Use Drupal to build everything from personal blogs to enterprise
applications. Thousands of add-on modules and designs let you build
any site you can imagine.
What is DrupalGap?
DrupalGap is an open source mobile application development kit for
Drupal websites. It uses Drupal, PhoneGap, jQuery Mobile and jDrupal.
With the DrupalGap Mobile Application Development Kit and API,
developers can create custom multi-platform mobile applications that
communicate with their Drupal websites.
Helpful Links
DrupalGap Getting Started Guide
DrupalGap SDK on GitHub
I've created one Jquery mobile mvc4 web application using webapi support, which is well looking site in almost all mobile device as well. but now i want to convert this MVC application to phonegap to use mobile feature supports like camera,accelerometer,sound etc..
What is the best way to start converting it to phonegap, will i need to create SOAP based web-Service for webapi code. I've searched on web regarding that but not getting enough help,support.
am i going right way ? or need something else ?
any help is appreciable.
Okay so in order to convert it first you are going to have to know Objective-C because that is the only language that is allowed on the iPhone but assuming you know that here are the steps you can take in making a conversion like that.
*Make sure that any outside information the application retrieves is either a) In a REST api you can use the new WebApi in fact I am using it right now and it works like a charm. Or b) Any script src= tags are converted to local files on disk. So if you had script src="My awesome css" make that file a local file on the phone.
*Next take any views and decide where all of their API calling code is. Make not of that and then get ready to be moving that code.
*Once that is all recorded startup a phonegap project and get rid of any extra .index files or anything you don't need.
*Create your applications PhoneGap plugin. Have the OBjective-C plugin make any API calls that you will be needing and then make the javascript plugin match the objective-C function.
*Where you had any calls in your previous views, make those now call the cordova (PhoneGap) plugin.
This is a very brief roadmap to get started.
Once the tediousness is over it is worth it though. I moved my IOS application to Android and they transfer pretty easy.
Cheers