I am implementing on CTI application which will monitor all events of agent. Currently I am having trouble in getting auxcodes events. By check the agent state i get the auxcodes but i want an event for auxcode changes so that immediately i can get the auxcodes.
You may extract an Avaya extension of Agent from the AgentEvent and the get the AgentStateInfo from it.
Agent agent = agentTerminalEvent.getAgent();
LucentV5AgentStateInfo lasi = (LucentV5AgentStateInfo)((LucentAgent)agent).getStateInfo();
int state = lasi.state;
int rc = lasi.reasonCode;
int wm = lasi.workMode;
(if this is what you are looking for)
EDIT :
It seems that you can monitor full agent activty by monitoring the ACDAddress with ACDAddressListener.
ae-services-jtapi-programmers-guide-6_3_1.pdf Appendix A Page 60 :
To completely monitor agent activity, please use an
ACDAddressListener
OLD (may be outdated):
BUT : Other AgentTerminalEvents or ACDAddressEvents then Logon and Logoff are not produced if the change of the agent's state is not done
by the JTAPI itself.
That means if an agent changes his state to NOT_READY using his phone
you will not receive an AgentTerminalEvent.
If that state change is done by your program (Agent.setState...) then
you will receive an event.
Related
In my model, I have some agents;
"Demand" agent,
"EnergyProducer1" agent
"EnergyProducer2" agent.
When my hourly energy demands are created in the Main agent with a function, the priority for satisfying this demand is belongs to "EnergyProducer1" agent. In this agent, I have a function that calculate energy production based on some situtations. The some part of the inside of this function is following;
**" if (statechartA.isStateActive(Operating.busy)) && ( main.heatLoadDemandPerHour >= heatPowerNominal) {
producedHeatPower = heatPowerNominal;
naturalGasConsumptionA = naturalGasConsumptionNominal;
send("boilerWorking",boiler);
} else ..... "**
Here my question is related to 4th line of the code. If my agent1 fails to satisfy the hourly demand, I have to say agent2 that " to satisfy rest of demand". If I send this message to agent2, its statechart will be active and the function of agent2 will be working. My question is that this all situations will be realized at the same hour ??? İf it is not, is accessing variables and parameters of other agent2 more appropiaote way???
I hope I could explain my problem.
thanks for your help in advance...
**Edited question...
As a general comment on your question, within AnyLogic environment sending messages is alway preferable to directly accessing variable and parameters of another agent.
Specifically in the example presented the send() function will schedule message delivery the next instance after the completion of the current function.
Update: A message in AnyLogic can be any Java class. Sending strings such as "boilerWorking" used in the example is good for general control, however if more information needs to be shared (such as a double value) then it is good practice to create a new Java class (let's call is ModelMessage and follow these instructions) with at least two properties msgStr and msgVal. With this new class sending a message changes from this:
...
send("boilerWorking", boiler);
...
to this:
...
send(new ModelMessage("boilerWorking",42.0), boiler);
...
and firing transitions in the statechart has to be changed to use if expression is true with expression being msg.msgString == "boilerWorking".
More information about Agent communication is available here.
So I am currently working with the ZenDesk API. I am creating many users using the batch CreateUser method that takes an array of up to 100 user objects. Now, for some reason, some users fail to generate. Therefore, I wanted to obtain the result of the JobStatus after creating the users so that I can identify the problem easily. The issue is that the result variable is null after performing the CreateUsers() method.
Some sample code:
public static void createEndUsers(Zendesk zd){
for(Organization org : zd.getOrganizations()){
List<User> usersList = getUsersPerOrg(org, 0)
JobStatus js = zd.createUsers(usersList);
List<T> resultElements = js.getResults();
}
}
Why is getResults() returning null in this instance? Is it because the operation has not yet been performed when it reaches that part of the code? How can I make sure that I "wait" until the result is ready before I try to access it?
If you have a look at the posssible values from org.zendesk.client.v2.model.JobStatus.JobStatusEnum you will notice that the job may be queued for execution or it could still be running at the time that the job status was returned by the operation org.zendesk.client.v2.Zendesk#createUsers(org.zendesk.client.v2.model.User...).
As can be seen from the Zendesk Documentation for createUsers Operation
This endpoint returns a job_status JSON object and queues a background job to do the work. Use the Show Job Status endpoint to check for the job's completion.
only when the job is completed, there will be a corresponding result delivered for the operation.
A possible solution in your case would be to check (possibly in a separate thread) every 500ms whether the job status is not queued or not running (otherwise said whether it completed) and if it successfully completed to retrieve the results.
I know how to get the Execution Id and Instance Id of a job using the Job Context. But if i restart a job, is there way to know if the job execution is the first execution or a restart within the job, for instance inside the reader?
No, but there is an open issue asking for that:
https://java.net/bugzilla/show_bug.cgi?id=7473
This is a bit overly complicated (as the other answer noted, there's an issue opened to consider enhancement for the future Batch 1.1).
You could do this:
//
// Assumes JobContext injected into 'jobCtx' field
//
private boolean isRestart() {
JobOperator jo = BatchRuntime.getJobOperator();
JobInstance jobInstance = jo.getJobInstance(jobCtx.getExecutionId());
int numExecutions = jo.getJobExecutions(jobInstance).size();
return numExecutions > 1;
}
I am trying to get userid who approved an "input" step in workflow jenkins groovy script. Below is the sample script
node('node1'){
stage "test"
input message: 'test'
}
In the workflow UI if a person hits "thumbs up" I want to print his userid in the log. I dont see any option to do it.
def cause = currentBuild.rawBuild.getCause(Cause.UserIdCause)
cause.userId
will print the person who started the build. I have googled this for days but i am not finding anything. Any help here will be greatly appreciated :)
This Jira issue describes how this is likely to work going forward, however it is still open.
In the meantime, the approach of getting the latest ApproverAction via the build actions API was suggested on #Jenkins IRC recently and should work, note it's not sandbox safe.
Something along the lines of the below for getting the most recent approver:
#NonCPS
def getLatestApprover() {
def latest = null
// this returns a CopyOnWriteArrayList, safe for iteration
def acts = currentBuild.rawBuild.getAllActions()
for (act in acts) {
if (act instanceof org.jenkinsci.plugins.workflow.support.steps.input.ApproverAction) {
latest = act.userId
}
}
return latest
}
The JIRA incident referenced u-phoria has been resolved and the fix released.
By setting the submitterParameter to a value, the variable specified by submitterParameter will be populated with the Jenkins user ID that responded to the input field.
We have a server that processes portfolio and securities (inside it) in different actors. For portfolio with smaller number of securities (<20) this works fine. When i increase the number of security count to 1000, encountered following issues:
akka.dispatch.FutureTimeoutException: Futures timed out after [5000] milliseconds
I could bypass this error by increasing timeout inside akka config, is that the right thing to do? In akka versions earlier than 1.2 i could set self.timeout inside the actor but that is deprecated.
The other issue I faced (intermittently) is that the entire server hangs while joining in futures.map code inside my portfolio actor:
//fork out for each security
val listOfFutures = new ListBuffer[Future[Security]]()
for (security <- portfolio.getSecurities.toList) {
val securityProcessor = actorOf[SecurityProcessor].start()
listOfFutures += (securityProcessor ? security) map {
_.asInstanceOf[Security]
}
}
EventHandler.info(this,"joining results from security processors")
//join for each security
val futures = Future.sequence(listOfFutures.toList)
futures.map {
listOfSecurities =>
portfolioResponse = MergeHelper.merge(portfolio, listOfSecurities)
}.get
You do not state which version of Akka you're on, and given my limited time with the crystal ball I'll assume that you're on 1.2.
You can specify a Timeout when you call ask/?
(Also, your code is a bit convoluted, but that I have already solved in your other question.)
Cheers,
√