I submitted a brand new app to AppStore and it got rejected by the Lords ... (nothing new there). What I want to do is delete that app completely from my itunesconnect account. I don't know what apple recently changed but in the past once the app was rejected I use to see a "delete" button on the summary page. Now I don't see one anymore.
I even checked Apple official documentation HERE and that too says that I should be able to delete it from appstore using delete button as long as the app is in reject state but the delete button is no where to be found.
I already tried removing it from all territories under "rights & pricing" and availability date is in the past Jan 22nd, 2014 ... still no delete button is visible.
How can I remove it?
Note: there were no in-app purchases or game center.
Here's the answer to my question I got back from Apple support.
Hi XXX,
I am following up with you about the deletion of your app, “XXX”. Recent changes have been made to the App Delete feature. In order to delete your app from iTunes Connect, you must now have one approved version before the delete button becomes available. For more information on the recent changes, please see the "Deleting an App" section of the iTunes Connect Guide (page 96-97):
You can only delete an app from the App Store if it was previously approved (meaning has one approved version).
From iTunes Connect Developer Guide - Transferring and Deleting Apps:
Apps that have not been approved yet can’t be deleted; instead, reject the app.
As of 2016, new changes have been made to iTunes Connect. Here are the screenshots of deleting an approved app from your account.
Edit December 2018: Apple seem to have finally added a button for removing the app in certain situations, including apps that never went on sale (thanks to #iwill for pointing that out), basically making the below answer irrelevant.
Edit: turns out the deleted apps still appear in Xcode -> Organizer -> Archives and there is no way to delete them from there even if there are no archives! So more looks like a fake delete of sorts.
Currently (Edit: as of July 2016) there is no way of deleting your app if it never went on sale.
However, all information except for SKU can be edited and thus reused for a new app, including the app name, Bundle ID, icon, etc etc. Because SKU can be anything (some people say they use numbers 1, 2, 3 for example) then it shouldn't be a big deal to use something unrelated for your new app.
(Honestly though I'm hoping Apple will fix this soon. I almost hear some Apple devs finding excuses for not implementing it (you know, it will break the database and will kill innocent pandas) and some managers telling the devs to just frigging do it regardless.)
You Can Now Delete App.
On October 4, 2018, Apple released a new update of the appstoreconnect (previously iTunesConnect).
It's now easier to manage apps you no longer need in App Store Connect by removing them from your main view in My Apps, even if they haven't been submitted for approval. You must have the Legal or Admin role to remove apps.
From the homepage, click My Apps, then choose the app you want to
remove. Scroll to the Additional Information section, then click
Remove App. In the dialog that appears, click Remove. You can restore
a removed app at any time, as long as the app name is not currently in
use by another developer.
From the homepage, click My Apps. In the upper right-hand corner,
click the arrow next to All Statuses. From the drop-down menu, choose
Removed Apps. Choose the app you want to restore. Scroll to the
Additional Information section, then click Restore App.
You can show the removed app by clicking on all Statuses on the top right of the screen and then select Removed Apps. Thank you #Daniel for the tips.
Please note:
you can only remove apps if all versions of that app are in one of the following states: Prepare for Submission, Invalid Binary, Developer Rejected, Rejected, Metadata Rejected, Developer, Removed from Sale.
As per 2018 in App Store Connect. We can delete/remove application with following stats.
App Store Connect details for Remove an app
So, from now onwards we can delete our test applications too from app store connect.
Easy.
(as of 2021)
Click your app, click App Information in the left side menu, scroll all the way down to the Additional Information section, click Remove App.
Boom. done.
As the instructions state on the iTuneconnect Developer Guidelines you need to ensure that you are the "team agent" to delete apps. This is stated in the quote below from the developer guidelines.
If the Delete App button isn’t displayed, check that you’re the team agent and that the app is in one of the statuses that allow the app to be deleted.
I have just checked on my account by logging in as the main account holder and the delete button is there for an app that I have previously removed from sale but when I have looked in as another user they don't have this permission, only the main account holder seems to have it.
I had the same problem with a dummy app that happened to have the same name as my final app and couldn't publish because the App Name is already in use
To fix it, instead of deleting it(which you can't) I just changed the name of the dummy app to something random and hit SAVE. Then I was able to add the new app with the proper name
Apps can’t be deleted if they are part of a Game Center group, in an app bundle, or currently displayed on a store. You’ll want to remove the app from sale or from the group if you want to delete it.
Source: iTunes Connect Developer Guide - Transferring and Deleting Apps
Related
I had an app but the app name has changed and everything. It was just for testing with testflight on itunes connect not released yet. Now how can I delete it?
I don't find any delete button.
You can't delete the build. If you have already submit for review,you can reject it in iTunes connect. Upload a new build and choose it in iTunes connect,then submit for review. Maybe you want to turn TestFlight Beta Testing off in Prerelease page.
To delete your app, you must first reject the build. After that you will be able to delete your app.
MORE INFO
Make sure your app has been removed from all countries under the Pricing menu.
Once it has been removed the little color dot next to your app icon should be red like this:
Once your dot is red you can delete the app.
Go to the More menu and you will see the Delete App option like this:
I am trying to change my Bundle-ID & SKU but i came to know that its not possible.
So i decided to delete this app and create the new one with appropriate naming, still i didn't submit anything to itunes.
But there is no option for deleting the submission
This is my 1st experience with itunes connect. When i created my 1st project, i gave random Bundle-ID & SKU, now my app is ready and i realised that it should be something else.
Any help will be great.
You can change it here (follow the red square as shown below)
In my case i accidentally entered version number '6.0.1' when i actually wanted '6.1'.
The 'version' field is editable. when you change it and hit the 'save' button (give it a second..) it will change.
There is no way to delete an app in that state, according to the iTunes Connect Developer Guide.
Apps that have not been approved yet can’t be deleted
The only thing we can do for now is to change the name and bundle ID until Apple changes its mind.
Edit: Seems that Apple finally made this possible according to Leszek Szary's answer here
As of Year 2017, everything is still the same.. what a shame
This rule is so counter-intuitive especially for people who plan to test the app with testflight like us..
I don't know if this is gonna work. But we will prepare two apple accounts, one for testing and just name the SKU and etc whatever works. The other one is the official account use to submit app to app store..
Hope it will get fixed soon.
I saw many people experiencing this issue. The only way update version is to contact apple team. Here is it how I did.
Click on the help icon on the iTunesconnect and click on contact us. Check screenshot.
You will see
Please choose from the following topics: (select itunes connect upload or general error help)
Now you will see
If you need further assistance resolving your iTunes Connect error message, contact us.
Now click on contact us and you will see contact form like this.
Write your issue properly with your apple id. You will get the option to change version once they review your issue.
It took me only one day to get their reply. You will get email like this from apple team.
We are in 2019 and Apple finally (!) added a possibility to delete an app in "Prepare for Submission" state which was not previously accepted in the App Store at all (for example if you added a test app only for Testflight).
Now you can simply go to "App information" section and at the bottom you will see "Remove App" option which removes the entire application.
Also Apple's website with help: https://help.apple.com/app-store-connect/#/dev28d17ed35 was updated and now it confirms that you can remove apps in "Prepare for Submission" state:
To remove an app from your main view in My Apps, it must be first
removed from the App Store and any associated in-app purchases must be
removed from sale.
Additionally, you can only remove apps if all versions of that app are
in one of the following states:
Prepare for Submission
Invalid Binary
Developer Rejected
Rejected
Metadata Rejected
Developer Removed from Sale
Removed from Sale
Apps can’t be removed if they are part of a Game Center group, in an
app bundle, currently available on the App Store, associated with
in-app purchases available for sale, or if they're being actively
transferred to another account.
If the app is part of a Game Center group or app bundle and hasn't
been approved yet, it must be removed from the group or bundle before
it can be removed from your main view in My Apps. App bundles and
approved apps that are part of a Game Center group cannot be removed.
I also got the version ID wrong for an update and then there was no way to change it.
I think the best way is to update the build numbering. go to project and under identity section increment the build number.
for me it was
Version : 1.4.3
Build :0.4
I changed it to
Version : 1.4.3
Build :0.5
I didn't find any other solution to my problem. Hope this helps someone
Not sure if this is fixing the issue at hand, but I managed to change my wrongly assigned version number by simply going to the "General App Information" section in the bad version and updating it in the textfield!
I'm not sure how this works with new apps that don't have published versions yet but if it does you'll first need to set the old version to "Remove from Sale". After that you'll be able to remove the entire app.
First, submit your app for review purpose, after some time (In my case 3hr) remove option will appear on your app version details page, you can remove build and upload new build again with the same version but after removal of the build, it takes some time before uploading again.
I am an iOS application developer and I am facing a problem with the itunes connect, due to some problems I have rejected the binary of the application in itunes connect.Now that app is showing as "Developer Rejected" state, can I remove this application from itunes connect?
Answer is Yes.
Why you need to remove the app ? If you want to keep the app, you can upload a newer version.
If you don't want to keep that app permanently you can delete it. For deleting an app you need to follow these steps.
Open the App Details page for the app, as described in To open the App Details page for an app.
Make sure that the app status allows deletion.
You can delete your app if there is at least one approved version of the app and the latest version status is one of the following:
Prepare for Submission
Invalid Binary
Developer Rejected
Rejected
Metadata Rejected
Developer Removed From Sale
Removed from Sale
If your app has a different status, you can delete the app by first rejecting the binary or by removing the app from sale. See Viewing and Changing Your App’s Status and Availability.
Click the More menu and select Delete App.
If the Delete App button isn’t displayed, check that you’re the team agent and that the app is in one of the statuses that allow the app to be deleted.
A confirmation dialog appears. Click Delete.
Reference : Transferring And Deleting Apps
I've uploaded binary to Appstore for review and approval. How to change following settin now:
When they approve it, I don't want to be automaticaly be visible on AppStore. I want to change the setting so i can put it on Appstore when I decide.
It asked me for this setting before binary is uploiaded, but can i change it now?
You can't. iTunesConnect will only ask you this once. Your update will released once approved.
Just reject the binary and upload again, you will be asked the question again.
You Can Not do this.
Check the list here in detail :-
Editing and Updating App Information
Goto rights and pricing info screen (where you can select pricing tiers for your app), and then either choose your app's availability date or deselect all countries from appstores.
The following text was from Apple' doc.
If you choose to automatically release your app update, it will go live as soon as it is approved by Apple (pending the availability date you have set).
If you choose to control the version’s release, your app status will change to Pending Developer Release after it has been approved by App Review, indicating that you can release it to the App Store whenever you are ready.
When you're ready for your app update to go live on the App Store, you are responsible for releasing your app version to the App Store.
currently, I have an app ready for sale in the app store. I want to remove it and re-submit a new but identical app using a different account.
I understand that I need to remove the app from the store and I found the steps here
How to remove an iOS app from the App Store
However, can I check if it is necessary to delete the app from the old developer's account before resubmitting it via the new account?
To remove an app from the App Store, deselect all territories in your app's Rights and Pricing section on the App Summary page accessible from the Manage Your Applications module. Your app status will change to Developer Removed from Sale and will be removed from the App Store until you make it available again using the Rights and Pricing section.
Hope This Helps.
You'll likely need to assign a new Bundle Identifier to your app ... you cannot have an identical bundle identifier on the app store under different accounts. I believe you'll find that this is the case even if you've removed the app from the initial account, since users may have already installed your app.
See Removing an App from Sale in the iTunes Connect Developer Guide which says:
To remove your app from sale on the store
Open the App Details page for the app, as described in Creating an iTunes Connect Record for an App.
Click Pricing.
Open the list of store territories.
If the app is only available in some territories, the list of territories is displayed.
If the app is available in all territories, open the list of territories by clicking the “specific territories” link.
Click Deselect All.
Click Save.
The status changes to Developer Removed From Sale. Within 24 hours, your app won’t be seen on the store.
To sell an app you previously removed from sale, you must put it back on sale in the territories you want it to be sold in.
Note: If you remove a version from sale and then add a new version, the new version will remain Removed from Sale as well, even after it is approved by App Review. To release the new version, you need to clear the app for sale again.
I think that if you want the app to have the same name then you will have to remove the other one first.