Had a scenario for a company today, but I ran into an issue in my logic... went a little something like this:
(Hypothetical situation): So I have an app where users can buy my product (a real life tangible product) via an in-app purchase, and they enter their address and I ship it to them and all is well! I get the money in about a months time from Apple and they get their product within a few days.
The problem is that jail broken device thieves start "purchasing" the product without actually spending any money, but the app thinks they did the in-app purchase so it send their info over to my server which then processes the order and I send the product, but a month later, Apple never sends me any money :o
How can I prevent this?
You can't sell physical goods using in-app purchases. From apple guidelines:
You must deliver your digital good or service within your app. Do not
use In-App Purchase to sell real-world goods and services.
But hypothetically - if you were able to - you could (and should) easily validate the receipt with apple's verification server. See apple's documentation.
Related
I am having a programmer code my iOS app, which he has done great. However, due to a new competitor we have decided to change from our current revenue model with In-App Purchases as subscription based to just having users pay a one-time fee. He tells me it'll take a lot of hours to make that change. Is it really true that there is no easy way around changing the code from having renewable purchases to simply have one-time purchases?
Well, this is a very objective question. It's impossible to tell you with any certainty without reviewing the actual code, but here are a few of the obstacles your developer may face:
The methods to buy a subscription is slightly different to buying a non-consumable product, however the app will need to continue to provide content users who are currently paying for a subscription. There is no way to change a subscription to a non-consumable product in iTunes Connect, and you may need to, or should ask and remind the user to cancel their subscription to prevent further renewals (you can't do this yourself or in the app, you can only link to the subscriptions page in their iTunes settings).
The app will need to check for either the subscription product (active or expired) or the non-consumable product has been purchased in order to provide the content. Support for this will need to be on the start of the app, purchase of a product and on the restore in-app purchases function.
There may be further complexities too, particularly if your app uses a backend API that syncs purchase information with a user account.
In conclusion, it's non-trivial, if your developer says it will take a lot of hours, I would be inclined to believe him.
I'm about to develop an app (for iOS and Android) that allows users to create a collection of digital content from their phone (e.g. some videos and pictures), and send that content to other users who can consume that collection on the same iOS/Android app. I'd like to bill users for sending a collection, because this process involves uploading and processing the collection to the cloud (which I pay for) and the recipient's app downloading it again (causing traffic costs). Note that I don't want to charge any money from the recipient!
The way I see it, producing such an iOS app is not possible (because Apple will reject it, see App store guidelines and In App Purchase Guidelines) for the following reasons:
Setting a fixed price for the app ("paid app") is not reasonable, because I want to charge the user each time he sends a collection, so IAP (In-App-Purchases) would be more reasonable
The IAP-logic/flow would be that a user can create the collection in the app for free and then, when he clicks the "send collection" button, he is asked to approve a purchase, in return he gets the link that he can send to his friend. The logic would essentially be the same in the Android app, using Google's "In App Billing"
Such an app could be rejected by Apple because of rule "11.3. Apps using IAP to purchase physical goods or goods and services used outside of the App will be rejected" - because the user essentially paid for hosting the collection, and that collection can be used outside of the app (by an Android app user for example)
OTOH it's also impossible to use external means of payment. For example, I was thinking about forcing users to first create an account on my website, where they can pay for a voucher (with Paypal, say) that enables users to send collections. They'd first need to log into their account in the iOS app and then they might see a warning that they have not yet purchased (or no longer have) any credits for sending a collection. The IAP guidelines forbid me to directly link to my website with a note saying that users can pay for additional credits by other means. When Apple engineers sees that message during review (assuming they aren't putting very bright people in charge) the app might be rejected, too. Even if it were not, this work flow is very uncomfortable for the user, I'd prefer IAP as this also makes accounting (taxes and earnings for my company) a lot easier.
I'd like to get your opinions on this. Please note that I might be "too hard" on myself. As a matter of fact, I do know apps that have been approved to the store that do exactly that, see e.g. here and here. Maybe they have been approved because paragraph 11.3 actually just forbids the ability to purchase the functionality of uploading (converting a collection to a link) and then use this functionality somewhere else - effectively that would mean "to buy credits for an external service" mechanism. My app wouldn't do this. You'd have to do the purchase and the upload/convert-to-link functionality would only work on that device where you did the purchase.
Any thoughts?
I have similar experience with an app i worked on. It was a GPS device showing tracking data in the app. The device uses cellular data to send tracking information and we need to collect a fee to pay the SIM provider which is an external service. We did this using Stripe payment but Apple rejected the app and asked to implement In-App purchase. Because we were blocking the user and asking to pay in the app that looks like we are asking payment for app digital content.
Based on my experience, to answer your question :
Yes you have to use In-App purchase and it can be Consumable type. When user try to send a collection, show a consumable purchase type. Keep track of the purchase in the server using purchase receipt, collection id etc.
Even though the amount collected is used for hosting and web traffic, you can term this as a service fee for managing/sending the collection. Behind the seen, you use this fee to pay your hosting provider or anyone else, that's up to you. Apple won't reject the app for this reason. Because you are charging a fee for digital service you are provided in the app. In apple guidelines, external physical service means, for example taxi charge in Uber, shopping goods price in amazon etc.
This is very common mistake developer often doing while choosing the payment options for any Payment related feature into application. Specifically in iOS there are new rules defined by the Apple for choosing the payment model for your application.
Here are some important points :
If your application having some points system or coins system for which you needs user to pay for than you must use the inApp purchase. And inApp purchase must be of type Consumable. So it will be purchasable multiple times
If your application offering any pro features or facility inside the application you must use inApp purchase. Type will be non consumable. (Note : For Non Consumable inApp purchase you must give Restore Purchase option into your application other wise your application will get rejected.)
If your application is providing any feature or any internal content access for limited time than you must use the subscription based inApp Purchase.
If your application is selling any physical goods than you must use any third party payment options. You can't use inApp purchase for it.
If your application is selling external services or any donation related feature then you can't use inApp purchase for it. This will be a complicated case & in this case according to the apple guidelines you should use the Payment gate way with Webview redirection. So the user will do the payment from the Webview redirected component.
Hope this helps to everyone.
I am looking to start selling an app on the Apple app store however currently the app uses our own servers to generate a license to the customer once they have purchased it. How can our existing licensing system which uses our own servers be implemented if a customer purchases the app from the App Store instead?
The application license will be a yearly renewable one. Therefore, so far, from what I have read, the app on the App Store could just come with an auto-renewal option (opt-out of course) so that would take care of the subscription cycle but how can our own server issue the customer the one year license which they could then renew from iTunes using the auto-renew function of the App Store?
I am sorry if this is not clear but it would go like this:
Customer downloads application from app store with a one year auto
renewal subscription.
Customer pays.
The app store verifies the
payment.
Once payment is verified it contacts our server to create a
license for that purchase and for one year.
That license is sent back
from our server to the purchased app to unlock the subscription.
Please correct me if my understanding on how this works is wrong but if anyone can point me in the right direction or give examples of how an application on the app store can successfully issue licenses from their own server then I would be very grateful.
As an example, look at "Aviation Exam". They let you buy subscriptions on-device as in-app purchases, or on their own website. In each case the details are synced to a user's account on their own server, so the same exam can be used from any device.
Look at the Apple documentation for how in-app purchase subscriptions work on iOS. Then your app can send details of a purchase to your servers, and download further information.
Edit; after discussion in comments:
If you want payment to go via Apple then it has to be via App Purchase or In-App Purchase. In-App Purchase specifically supports the idea of buying a subscription for a limited time. This is explained at the second link above.
If you want the user to create an account on your server you can either have a page in the app for them to input their details, or you can bring up a web page served from your website. Either way, the info can go to your server and it can create an account.
The key thing is, if payment went via Apple then inside the app is the only place you know this. The app can send this info to your server. You need some common identifier (i.e. a user-name) that is known to your server and to your user, then the user keys it in to your app and it can all be matched up.
There is nothing complicated here, to a decent software developer. All they need is an existence proof such as I gave at the top, and they can figure out how to link the info together.
Edit 2
Some tutorials for in-app purchase listed at: In-App purchase server model
Lots of low-level detail at: Verify receipt for in App purchase
If you prefer to handle payment yourself, not via Apple, then the situation is very different. Now, your own systems have to keep track of what has been bought, when subscriptions run out, etc. To begin with, the app won't know this at all. However, once you identify the user by having them enter credentials (username/password), you can fetch all the details from your back-end system to the app and proceed as above. Again, this is all visible in the example I gave at the beginning, which supports both Apple and non-Apple payments.
One thing to note: if you handle payment yourself then Apple isn't getting its 30% cut, which is the usual App Store commission, so they may not like this. The guidelines say:
11.1 Apps that unlock or enable additional features or functionality with mechanisms other than the App Store will be rejected
11.13 Apps that link to external mechanisms for purchases or subscriptions to be used in the App, such as a "buy" button that goes to a web site to purchase a digital book, will be rejected
That's pretty clear-cut, but since there are apps that rely on subscriptions or content purchased elsewhere, they don't seem to follow these rules in every case. Even the Amazon Kindle app was allowed back, once they took the 'buy' button off.
My team has launched an app with in-app purchases. We are storing the receipt generated by Apple on our own servers and associating them with corresponding user id's.
A couple of users are claiming that they made in-app purchases, but we don't see records of their receipts on our database server. I'm worried that they might have gotten lost due to network issues.
Is it possible (as a developer) to ask Apple for a list of users who've bought in-app purchases for my app? Or confirm if someone bought something without them needing to make a new subscription?
I have this nagging feeling that I'm missing something obvious...
We sell minutes to call other countries, and we want to allow users to make payments within the app. These minutes have a cost to us from wholesalers. Using in-app purchase will dramatically increase the cost to the user if Apple takes a 30% cut.
1 - "You must deliver a digital good or service within your application. Do not use In-App Purchase to sell real-world goods and services." (Source)
I'm not sure if this applies to me or not. Can anyone shine some light on this?
Only Apple can give you a definitive answer, but the way I would interpret the paragraph quoted below, you have to use IAP for purchasing credits, and you also have to be able to use those credits directly within the app (i.e. make phone calls):
Apps that use IAP to purchase credits or other currencies must consume those credits within the application
Section 11.2 of the App Store Review Guidelines says this:
Apps utilizing a system other than the In-App Purchase API (IAP) to purchase content, functionality, or services in an App will be rejected
If the minutes you are selling are consumed by an iOS app (any app, not just the app in which the user buys the minutes), then this rule applies to you.
If you are selling minutes that are added to a calling card that the user physically possesses, then you might be able to bypass Apple's IAP, but you'll have to either submit your app or talk to someone on the review team to be sure.
What you're selling is a digital service - connectivity. Your IAP product is similar to credits in most games in available on the store.
The real-world goods and services they prohibit are things like you'd carry out of a store in a shopping bag, or having somebody carry that shopping bag. They don't allow the sale of tangible things, only electronic. Goods for sale should be transferrable between two different devices.
I don't think you can avoid in-app-purchase for what you're trying to deliver from inside the app.
I think your case is much like Skype iOS app. You will need to go through in-app purchase for your app as the credit will be used to make calls via app to other countries.