We've built an MDM server using a mac mini.
We have 2 applications to push out to a number of users. One app will push and download on the remote devices with out a problem. The other displays an error "The app could not be installed at this time"
This second application is an older application.. however we are building it for 6.0. In the console we see this.
ipad SpringBoard[65] <Warning>: could not save thumbnail for downloading icon: image=(null) path='/var/mobile/Library/SpringBoard/DownloadingIconImageCache/
This app can be built an installed when a device is connected to the build computer. We have all of the signing the same as the first application. We can also archive the app without any errors. What would cause this app to not install, or what should we start with?
Several notes/ideas:
a) Take a look at this (they mention the same problem)
Trouble installing AD-HOC distribution through safari
iOs application crash on install
Ad-hoc distribution fail
http://community.phonegap.com/nitobi/topics/not_installing_my_application_in_ipod
b) Can you please post your manifest (if you are installing inhouse apps)?
Please double check that that if you pointing to icons in this manifest, the links are correct.
Ok this took days to figure this out... In my situation at some point another icon was added into the build settings. We did change the name of the bundle so I'm assuming that xcode automatically populates the icon information?
In the info tab check to make sure you only have one property for 'icon files' (to be clear you should have the ability to open the drop down menu and expose sub menus... What I had was 2 'icon file' sections.) After I deleted the second set of icon files it pushed fine.
Hope that helps others figure out a very frustrating situation
Related
I develop the app on a windows PC and then I send the file I'm using to a Mac from the company. From there I did an upload to the AppStore last week (after some problems) with a first Mac. I made some changes on the App and now I tried to upload again from another Mac. This time I am able to do the whole process without any mistakes but after clicking Distribute App and accepting everything and no Issues on XCode I get an email saying "The build status of MyApp (version) has changed to Invalid Binary". Inside the message they say the bundle id is already taken. I've checked this and on the details (Archive window) of my app I've got the correct identifier, same as in developer page from apple, and the team is also the same.
Of course all this is with automatic signing. And certificate is for distribution (I don't really know how to confirm, but this one is available)
I've got a couple questions about this.
Do builds have to be the immediate following? I mean, I can't jump from 1 to 4, for example?
I deduce version and build is always taken from the runner configuration on XCode.
Should I always submit the same folder? Instead of making new copies of the version.
On a desperate attemp of trying things I created a new version from App Store Connect plus sign in my App.
Can I delete it? Can I use the same version I named it on XCode to upload? Can I use any other named version to upload?
What else should I try? Next thing I'd do would be deleting the Bundle ID and creating a new one, but that doesn't solve my problems on the long term.
I am using:
XCode 13.2.1
macOS Monterey 12.2.1
I tried changing versions and builds on Xcode, expecting to create the correct one.
I tried from an old mac to see if it was that I haven't got the good certificates, expecting a correct upload.
Installed with testflight the application does appear in the list of target applications to share an image with. When I select my application icon in the list I do get a normal Post dialog. After pressing "Post" in the dialog the application does open but nothing else happens.
When the same version of application is installed with xcode the shared file is delivered and the application displays the shared image.
I am not even sure how to debug such an issue as the application installed by testflight does not appear in the list of installed applications in xcode Devices window. Nothing that I can find in device logs either.
Please suggest any approach to troubleshooting the issue.
Update: I found a way to get much more detailed logs from device than the one provided by xcode's "Devices" window: deviceconsole utility. This gives at least some information to approach troubleshooting.
Update 1: It turns out that the application installed through ad hoc ipa file exported from the same archive that was submitted to testflight shows the same problem. This allows much quicker testing turn around.
This answer indicates that the problem can be caused by "Deployment Target" of extension set above the ios version of test device. I did try different combination of this setting in the application and extension, nothing helped thus far.
Update 2: I created code-level support request with apple for this issue and provided full source of the application to them. After few months of apathetic communications they concluded that the problem is due to a bug and suggested to create report Apple Bug Reporter. I did that and after another few months of more apathetic communications the issue was promptly closed on the basis that the application does not crash. Frustrating, but I still need to resolve the problem, now looks like without help from vendor.
If the deployment target is higher than the version number of the actual phone, your code cannot run. So the only choice is reducing the deployment target of the extension to be the same as the app.
I’d check if you have somehow set different deployment targets for debug and release.
I have very weird distribution scenario with the iOS app.
App works normally in simulator
App works normally on the device with developer profile (and corresponding bundle id domain.product)
When downloaded from testFairy service with valid enterprise provisioning profile app and bundle id (in form domain.beta.product) app:
Installs without error
Shows lunch screen and terminates immediately
When I connect device and check logs through Xcode -> Devices -> Show log I don't see any today's crashes, like no error happened. (this confuses me the most)
This happens on 2/2 iPhone devices that tried to run the app.
Some other infos that could maybe ring a bell to someone:
- App uses Core Data
- App uses TestFairy SDK (but it was the same without it)
- target is iOS 7.0, base SDK is Latest iOS(iOS 8.1)
- provisioning profile is set to that Enerprise Profile and signing identity is set to corresponding certs for both debug and release.
- I've removed armv7 from Targets-> Info -> Required Device capabilities as suggested on some stack overflow solutions.
Anyone experienced similar problem? What could be the cause?
I work for TestFairy, I think I can assist.
Few points:
TestFairy's distribution does not alter the IPA in any way.
When using an enterprise profile, you need to sign using (TEAM.domain.company.app) in your application-identifier. iOS 8 shouldn't let you install if the identifier does not include the TEAM.
If the app crashes immediately (with or without the Default splash screen,) it might be because you're out of memory. Does rebooting fix the problem?
Can you please paste all the logs from right before the launch, till the app exits? you can attach and send to TestFairy's support (via Contact page.) That would be helpful. Also, if you're interested, you can email support with your username and link to build, and they can try installing it on their devices and let you know what the problem was.
My application got stuck on installation due to wrong configuration on my iPhone with iOS 7. Provisioning profiles, certificates, devices everything seems ok.
I found an example of how to prepare a web page to provide a download link for your iOS application. I completed the necessary steps with one small mistake. The mistake was my appName.ipa and appName.plist was different.
As a result, the link was look like working but was installing 2 apps because of this difference. Real app finished installing but other clone that comes from the wrong .plis file never finished installing.
I'm able to install/remove application but this second clone cannot be removed even there is an (X) symbol in edit mode. When I press the (X) symbol for deleting it shows the Alert View but not deleting the clone even I press Delete or Cancel.
I tried to delete it but couldn't find a way. I currently don't have any issues installing/removing my application but it just stuck there. Is there anyone has the same problem before or any ideas?
Did you try with iPhone Configuration utility (Win) / iPhone Configuration Utility (Mac) ?
I realised the problem, it's about the Bundle Identifier difference. I created a new app with the ghost icon's bundle identifier and run it from XCode, so XCode overrode it and successfully installed the test app.
I have an iPad app that we are distributing over the air for QA and Beta testers; we have both a debug and and a release config that we are building. Our build process puts together the website and the PLIST manifest file that that iOS needs to install the app. The release build downloads correctly, but the debug build does not. The only difference between the two manifest files is the application that it's pointing to. I've checked server permissions, signing issues (the same app that won't install OTA can be pushed via iTunes) all to no avail.
Most of the other articles out here deal with the file nearly installing and then choking (that's typically the wrong provisioning file).
Thanks for any help you can provide.
I've gotten this error before when the device has a version of iOS below the supported version of the application.
Check the url on plist file. Make sure it has correct path with http://
It turns out the problem was two-fold. One of the iPads had too old of iOS, and the other was there was a hidden character in the URL
It's also possible that the bundle ID is incorrect. We have multiple bundle IDs so we used to get them mixed up. In addition the icon URL is incorrect. Had that problem too