My new boss thinks you can submit an update to app Store and mark it as priority once or twice a year. if your abuse it you lose your privilege?
Is he correct. I've been submitting updates for years and never heard of it?
cheers
You can request a Expedited review, which should be used if you've submitted an app which has been approved but it has an issue that needs to be fixed urgently. As your boss has said they can only be done a few times so be cautious doing them.
Expedited reviews are granted on a limited basis so we cannot guarantee that every request will be expedited.
http://developer.apple.com/appstore/contact/appreviewteam/
Got app reviewed in one day...grudgingly (see email).... Dear APPLE HIRE MORE REVIEWERS!!!!!
Hello .....,
Thank you for contacting the App Review Team.
We understand that situations arise which require an exceptional response, however, we have received multiple expedite requests from .... within a short period of time.
We have made an additional exception for your app and will proceed with an expedited review. We wanted to remind you, however, that expedited reviews are provided on a limited basis, otherwise the process itself becomes ineffective. Please keep in mind that we may not be able to accommodate additional requests in the future.
If your app is rejected during this review, it is not necessary to request another Expedited Review when you resubmit. Once you revise and resubmit your binary (or metadata, in the case of a Metadata Rejection), your app will be automatically returned to the expedite queue.
Best Regards,
App Review Team
Related
My App update was Rejected and Apple has sent me a message :
Hello,Thank you for submitting your app for review.We need additional time to evaluate your submission and Apple Developer Program account. Your submission status will appear as "Rejected" in App Store Connect while we investigate. However, we do not require a revised binary or additional information from you at this time.While there may be a delay due to high submission volumes, we are working to complete our review as soon as possible. If we notice any issues that require your attention, we will let you know via App Store Connect. If we find no issues with your submission or account, the submission will be approved.We will notify you as soon as there is new information to share. Other review inquiries may be filed via the Apple Developer Contact Us page.
Best regards,App Store Review iOS App 1.1.2
App VersionRejection Reasons:Other Reply to App Review
Has anyone else had the same experience? How can I solve this problem ?
Yeah, I have met this message several times. Typically this means your review may be delayed for more days. Last time we waited for 7 days, and on the 8th day, we wrote a mail asking what's the review progress. Then the apple review team replied and continued its review.
So I suggest you wait patiently and reduce the submission frequency. And better not use private APIs next time.
Apple just rejected my app saying the following:
"Upon further review, your app's previous submission was improperly rejected for 11.1. Since the sensor functionality of your app is dependent on the associated hardware, it would be appropriate to offer the sensor functionality to all users through achievements or In App Purchase."
Does this mean, I should resubmit the first version because it was ok?
If not, do I have to implement achievements from the Game Center, or what kind of achievements do they mean?
Any thoughts that can help me to get this app on the App Store?
Thank you
Additional information:
first version
In the first version I had "a kind of"-achievement, where users can provide a code they receive with the purchased associated hardware. And they could buy this functionality if they wanted to test for example the device of a friend or a public one.
Rejected: Because they claimed that the user can bypass the purchase of the function by providing a code.
second version
In the second version I took out the In App Purchase because we do not want that our clients need to pay again.
Rejected: see above.
From my experience with the App Store I can say that except for some definite rules (no pornography, hate speech, etc...) most of the review process and decisions are ambiguous and inconsistent.
In fact Apple's App Store policy is vague on purpose so they can exercise a bit of freedom with App rejections. However, from my own anecdotal experience and research, they've always been fair. I have yet to come across an issue where they've rejected an app without having a valid reason for it.
In your case, I believe your app was rejected the first time around since a user could bypass a purchase through purchasing something outside the App Store environment. This means you could sell your code without going through in app purchases and having Apple get its 30% share. This will most likely get rejected again if you submit it.
I'm a bit unclear on what happened with the second case..
I have submitted an app for expedited review. Immediately after that I have rejected the binary and published a new one.
Do I have to resubmit my app for expedited review or will Apple consider my first submission? Or if I resubmit it again, will it be considered as spam?
Thank you!
I think that the first one is enough.
However It's Apple, so nobody really knows.
Information from App Review Support center
Expedited App Review
If you face extenuating circumstances, you can request the review of your app to be expedited. These circumstances include fixing a critical bug in their your app on the App Store or releasing their your app to coincide with a an event they you are directly associated with,
Urgent Bug Fix
If you've submitted an update to fix a critical bug in your app on the App Store and you are requesting an expedited review, be sure to include the steps to reproduce the bug on the current version of your app.
Time-Sensitive Event
For apps associated with an event, we recommend you plan and schedule the release of your app in iTunes Connect. However, if your app is stil in review and the launch of your event is quickly approaching, you can request to have your app review expedited. When submitting your request, it's important to include the event, date of the event, and your app's association with the event.
Please Note: Expedited reviews are granted on a limited basis and we cannot guarantee that every request will be expedited. Sign in to request an expedited review.
We submitted an app to the App Store after 2 months of testing and found that if a Facebook profile does not have a current location value, that the information returned from Facebook is null not blank (just something we never tested as all of our testers had locations entered - just a miss on our part).
This is causing our application to CRASH upon login. We submitted a 2.0.1 version that fixed this with an expedite request and we received this from Apple ???? (My question is.. what does the criteria for expediting a review if its not to fix a login crash of your app?)
From Apple: (and of course from do_not_reply#apple.com) so I can't ask them.
Thank you for contacting us requesting an expedited review for your
app, Slimgage.
While we do our best to accommodate requests for expedited reviews,
unfortunately we cannot grant your request at this time as it does not
meet the criteria for expediting a review.
Helping you get your app or update onto the App Store is very
important to us, and we are working hard to process all submissions as
quickly as possible. We thank you for your understanding.
Best Regards,
App Review Team
The expedited reviews is a process based on a queue, just like the standard review. However, you can move “up” the queue with the reason you provide for expedite, or if your app is currently being promoted at the App Store.
e.g. if you just “need it fast” and don’t have a real issue/bug to fix you may be less important to review at the moment.
however, there are some ways you can perhaps skip the process completely, or at least not be in the stress of time constraints your app is being damaged. You can use rollout.io for this - an SDK which allows you to solve quality issues in production instantly, and is fully compliant with Apple's guidelines. (Disclaimer: I'm on of the team on Rollout.io)
You’ll be able to contain the issue, and not wait around for the expedited review to happen.
hope this helps!
Eido,
Rollout.io
P.S This site shows the average approval time on Apple's app store (regular submitting process) - http://appreviewtimes.com/
While this is a rotten place to be, from Apple's point of view, this isn't critical. If your update fixed an issue that was causing user data loss, then they might accept the expedited review. But a simple crash for some users isn't critical to them. I know it is to you and users. But if Apple granted an expedited review for every update that simply fixed a crash then there would be nothing but expedited reviews.
What happens if I submit an app and then (for example after 3 days) when the app is in state "Waiting for review", I reject the binary and I submit a new update? The approval time is influenced and restart or not? Example: if the approval time is 7 days and I reject-resubmit after 3 days, I have to wait for 7 days more to see my app approved or just 4 ?
Thanks
As Josh suggested, and I can confirm, if you update and resubmit, your position in the review queue is forfeit and your app will reenter the queue at the end - so you can expect to wait the typical 7 or so days for review.
Whether or not you wish to do this is a matter of your own discretion, but to my thinking would be based on how critical the error is. Better to wait and deliver a seamless product to users than deliver something with significant bugs that will put potential users off once-and-for-all (my opinion).
I don't know for sure, but my guess based on knowing how Apple is with these kinds of things would be that you must wait another full 7 days. You could always just release the new binary as an update as soon as your app is accepted. Unless of course, there is some major problem with it, but in that case, it probably won't get accepted anyway. Sorry :/
Irrespective of the state of submission of an app, if you reject your submitted binary before approval, your new submission will ALWAYS be reset and everything starts all over again. Now, to jump the queue there is an option to expedite the review process by sending a request to apple via this link