When users purchase a magazine subscription on my iPad Newsstand app they get prompted to share some info:
Share your Information? The publisher of [app name here] would like your name, email, and zip code for use in accordance with their privacy policy.
However, I can't seem to find subscriber information within iTunes Connect. Can anyone help me find this information?
Thanks.
It's in the Sales and Trends section. You should have the option to download the Opt-In Report, which is a password-protected ZIP file. The password is displayed by clicking the Opt-In Passkey button.
Source: http://www.apple.com/itunesnews/docs/AppStoreReportingInstructions.pdf
Related
I have a flutter app that is available on android. It is accessible only for users in a certain country and with a SIM card of that country. I am trying to upload it to the app store for IOS but they have rejected it as they can't log in for the reasons mentioned above. Is there any way to explain that to apple?
You can create a demo account, and in your code, if it is the demo account, skip the country and sim check. When submitting, enter this account's credentials under the "Demo account" section in AppStoreConnect.
I submitted my app for review for external testing and the binary got rejected due to missing username and password for a test account in Test Information tab of testFlight.
Here is the response in Resolution Center in App Store connect. I have added the username and password in test information tab and replied in Resolution Center as suggested.
Do I need to submit the app for review again?. As the status of binary shows rejected.
From Apple
2. 1 Performance: App Completeness
Guideline 2.1 - Information Needed
We have started your beta app's review, but we were unable to successfully access all or part of your app.
In order for us to continue the review, we need to have a way to verify all app features and functionality. Typically this is done by providing a demo account that has access to all features and functionality in your beta app. It is also acceptable to include a demonstration mode that exhibits your app’s full features and functionality. Note that providing a demo video showing your beta app in use is not enough for us to continue the review.
Next Steps
To help us proceed with the review of your app, please provide a user name and password in the Beta App Review Information section of App Store Connect. Please be sure that the demo account includes content that demonstrates the features and functionality available in your app.
To provide demo account information:
Log in to App Store Connect
Click on "My Apps"
Select your app
Navigate to the "TestFlight" tab
Select “Test Information”
Scroll down to “Beta App Review Information”
Select the "Sign-in required" box
Enter demo credentials in the "User Name" and "Password" fields
Click “Save”
Reply to this message in Resolution Center
After entering the Test Information, all you have to do is reply to the message in Resolution Center. They will get back to you and update the status accordingly.
However, if you would like to expedite the app review, sometimes it's faster to just submit a new build.
My recent release was rejected with the following comment
Metadata Rejected.
"Thank you for your resubmission, however we were still not provided
with an OTP. In order for us to review your app, please provide an OTP
so that we may fully assess your app's features.
Next Steps :
To help us proceed with the review of your app, please provide a user
name and password in the App Review Information section for your app
in iTunes Connect."
My app has the following functionality for access :
(1)by internal users [having emails restricted to the company domain] and
(2)by external users [any email id can be used but only Indian mobile number has to be used]
How do I clear this ?
in Itunesconnect, there is an option to provide username / password for ios App Review Information. So provide that.
How to find payments transaction via itunes ? is it possible?
I have iOS App based on subscription model. Sometimes users complain that they paid but didn't recevie purchased content. So, how can I verify it? How to find transcaction on serverside or into itunes connect. ??
All payment gateways have admin panel where I Can find transaction by email, date, amount, day,id.
I have user email. How to manage subscriptions ? Please help.
Normally you can see it under "Sales and Trends" (iTunes Connect), iAP are listed as iAP (inApp Purchases).
You can see which country and what kind of Device, also the Date it was sold.
There is no other Way to determine if somebody purchased than through iTunesConnect...
edit: you can then ask your user to tell you when he bought so you can guess if he is lying or not.
also, in code you can get a verification if the purchase was successful. you could then notify yourself with an HTTP request if you own a web server (with more Information)...
I am adding the ability to purchase auto-renewable content through the iOS SDK's StoreKit API.
When testing this in the sandbox on my iOS device, the following message appears in an alert after agreeing to purchase:
Share your Information?
The publisher of [app name here] would like
your name, email, and zip code for use in accordance with their
privacy policy.
With buttons for "Don't Allow" and "Allow"
I don't want / need this information and don't want to annoy my users by prompting for it. However, I can't figure out how to disable this prompt to collect private information.
Any tips are appreciated!
This is a marketing opt-in in your in-app product! Just uncheck it! This should do the trick!
EDIT:
This option is in the iTunesConnect: Select your app in iTunesConnect, select "Manage In-App Purchases" (if you can't see it, you will have to subscribe for it in iTunesConnect > see Contracts).
Select your autorenewable product and than the duration, you have already registered (e.g: 1 month). There you'll see the option "Offer a marketing opt-in incentive?". Select the option "No". After Apple has verified the product, the option should have gone when a user buys the autorenewable product.
There is currently no option to disable this prompt.
This is an answer from apple: "You need to send a request to App Review and they can disable this feature. You can contact App Review using the email address appreview#apple.com."
Here is an official answer from Apple Staff
The "Share Your Information" dialog can be disabled by App Review.
Please submit a request to appreview#apple.com, provide the
application ID with the request. App Review may ask for additional
information, but they can change the setting which triggers the
presentation of this alert to users.
You may be aware of the option for Auto Renewing subscriptions to
"Offer a marketing opt-in incentives" - yes/no. This setting controls
whether the user will be provided a bonus free period for sharing
their information. This option does not control whether the "Share
Your Information" alert is presented.