I wrote a demo HelloWorld Rails app and tested it with WEBrick (it doesn't even use a DB, it's just a controller which prints "hello world"). Then I tried to deploy it to a local Apache powered with Passenger. In fact this test is just to get Passenger working (it's my first deploy on Apache). Now I'm not even sure that Passenger works, but I don't get any error on the Apache side.
When I fire http://rails.test/ the browser shows the Rails 500 error page - so I assume that Passenger works. I want to investigate the logs, but it happens that production.log is empty! I don't think it's a permission problem, because if I delete the file, it is recreated when I reload the page. I tried to change the log level in conf/environments/production.rb, tried to manually write to log file with Rails console production and
Rails.logger.error('asdf')
it returns true but nothing gets written to production.log. The path (obtained per Rails.logger.inspect) is correct, and I remark that the file is recreated if I manually remove it. How can I know what's going on?
(I already checked the Apache logs, plus I set the highest debug level for Passenger but it seems a Rails problem, so is not logged by the server)
Assuming you're running Rails 3.2.1, this is a bug. It was patched in 3.2.2.
If you can't upgrade to 3.2.2 for any reason, this comment on GitHub has a workaround:
# config/initializers/patch_rails_production_logging.rb
Rails.logger.instance_variable_get(:#logger).instance_variable_get(:#log_dest).sync = true if Rails.logger
Setting this works on Rails 3.2.11:
Rails.logger = ActiveSupport::BufferedLogger.new(Rails.root.join("log","production.log"))
Related
I'm utterly stumped as to why I'm not able to see the Rails controller outputs in my development log. I've spent days beating my head against a wall trying to figure this out and I'm not sure what else to try.
Setup: Rails 5.2.3 app running ruby 2.6.3 via docker-compose.
It started with me not being able to see my app logs when running docker logs <container-name>. However, I soon realized that I was able to see the output from puma starting and a shell script that ran rake tasks that the issue might be with rails.
To help assist with finding the issue:
Tore down and rebuilt the docker environment, several times
Stopped writing via STDOUT in favor of logs/development.log
Disabled lograge and elastic-apm, just in case
Reverted my development.rb config back to what's generated with a rails new
Followed the suggestions here
However, when running the rails console via docker exec -it <container-name>:
Running Rails.logger.level returns 2 which is warn, despite the default logging level being dev
I'm able to see log output when running Rails.logger.warn 'foo'
After setting Rails.logger.level = 0 I'm able to see output when running Rails.logger.debug 'foo'
I tried setting the value explicitly as config.log_level = :debug in development.rb yet it still set itself to the warn level.
However, I'm still not able to see any logs when navigating the application. Any thoughts?
Ugh. I feel like the biggest schmuck but I've figured out the issue.
I went back though source-control to see what has changed recently. In addition to the elastic-apm gem, I also added the Unleash gem.
I went to check out it's configuration and it looks like following their recommenced configuration causes logging to break. The line that was specifically causing offense was in the unleash initializer setting config.logger = Rails.logger
My rails app running in development environment stopped logging all of a sudden and I am not able to figure out why.
I tried logging into a new file by doing
config.logger = Logger.new('log/temp.log')
config.log_level = :debug
But still no luck. The new file temp.log was created but nothing is logged in the file. The thing is this happens on my development server running nginx (I run my rails app using "rails s -d" on this server). The exact same files, when I run on my local machine (my own computer), logging works fine.
So I feel the reason logging is not working is because of something specific to the server, but then I didn't do anything much on the server (e.g. I didn't install new gems, etc.) Logging has been working fine until few days ago.
When I go to rails console
rails c
> Rails.logger.debug "hello"
=> true
I do get "hello" logged into 'log/temp.log' specified above in config file.
I think permission on log directory or file is ok. What else could be wrong?
I believe it's a locking issue which you might be able to solve after removing the call to the logger which causes this.
I ran into this issue with Redmine 1.x,
I found newrelic_rpm entry in the production.log, saying it didn't run, and 1 line of a Redmine plugin init.
After removing both, newrelic_rpm from the environment.rb (config.gem line), and the plugin logger init message, the logging facility appears to be restored and log entries are appearing again.
I'm having a real tough time diagnosing a 500 error from my application running in production. I've had it working before, but after re-deploying via Capastrano I am unable to get it going.
Here are the facts:
The server is setup with nginx + passenger, and I'm using
PostgreSQL.
Static assets are working properly, as in I'm able to access them just fine in a browser.
I can access the rails console via RAILS_ENV=production bundle exec rails console and perform Active Record actions (like
retrieving data from the db).
Within console, I can run app.get("/"), which returns a 500 error as well (after first showing the query that was run to load
the model).
The production.log file is never written to. I've set permissions 777 on it just for the hell of it. I've also set the log level to
:debug with nothing to show for it.
The nginx log (which passenger also uses) shows no indication of errors, it just notifies about cache misses.
Because nothing of use is being logged, I have no idea what to do here. I've tried setting full permission on the entire app directory with no help. Restarted the server multiple times, nothing. The database is there and rails can clearly communicate with it. I'm not sure what I did to get it to run the first time around. I just don't know why rails isn't outputting anything to the log.
Okay, I figured this out. The app ran fine in development mode, so I knew something production-specific was screwing it up. I went into config/environments/production.rb and changes these settings:
# Full error reports are disabled and caching is turned on
config.consider_all_requests_local = false # changed from true
config.action_controller.perform_caching = true # changed from false
And then after restarting passenger, rails showed me the error w/ stacktrace. Turns out I was forgetting to precompile the asset pipeline!
Things to check
1) Are you sure you are running in production environment?
Check to see if any entries are in the development.log file
2) Set up your app to email you when a 500 error occurs with a full stack trace. I use the Exception Notifier gem but there are plenty of other solutions for this.
3) When checking your app in the console are you sure you are starting the console in production mode? It is possible that the app is not starting up at all and you just forgot to set the production param thereby thinking that the app runs fine when it doesn't.
4) Are you getting an nginx 500 error or the Rails 500 error? If nginx then it is likely that your app is not starting at all and highly unlikely that you will get any rails error in your log file. The assets are static files and navigating to them proves nothing other than that they exist.
5) Are you sure you are checking the right folder on the server? Sounds really stupid but capistrano could be deploying the app to a folder that is different to the folder that nginx is looking for for your app so double check both the folder capistrano is deploying to and the folder that nginx is looking for are the same.
Just a suggestion, I would use puma rather than passenger. It's awesome with nginx.
My problem is passenger's log file (error.log) has nothing. Then it's a rotation log issue. Run
passenger-config reopen-logs
solved my problem. More.
Have you tried running in development mode to see if the error reports itself?
I have a Rails app that is running on a production server with Apache and Phusion Passenger. The app works fine locally when using Mongrel, but whenever I try to load a URL on the production server, it returns HTTP 500. I know the server is working properly, because I can get the static elements of the application (e.g., JavaScript files, stylesheets, images) just fine. I've also checked the Passenger status and it is loading the app (it must be, since the app's 500 Internal Server Error page is returned, not just the default Apache one). Also, when I load the app via script/console production and do something like app.get("/"), 500 is also returned.
The problem is that there is nothing in the log files to indicate the problem. production.log is empty. The Apache error logs show no problems with Apache, either. I'm stumped as to what's going on and I'm not sure how to diagnose the problem.
I know I may have been a bit vague, but can anyone give a suggestion on what the problem may be? Or at least a way I can go about diagnosing it?
The answer for this specific situation was a problem with my app. One of the model classes used a different database connection than the rest of the app. This database connection was not configured properly. I think the reason why nothing was written to the log files is that Rails bailed out without having any idea what to do.
Since it may be helpful for others to see how I diagnosed this problem, here was my thought process:
The issue couldn't be with Apache: no errors were written into the Apache log files.
The issue probably wasn't with Passenger: Passenger wasn't writing any errors to the Apache log file, and it seemed to be loading my app properly, since passenger-status showed it as loaded and it was display my app's 500 Internal Server Error page (not the default Apache one).
From there I surmised that it must be something broken in my app that happened very early on in the initialization phase, but wasn't something that caused the app to completely bail and throw an exception. I poked around in the Phusion Passenger Google Group, and ultimately stumbled upon this helpful post, which suggested that the error may be a database connectivity issue. Sure enough, removing this misconfigured database and all references to it made the app work!
Have you tried running the app locally using Passenger?
Try running the application locally on Mongrel in Production mode, to make sure that there's no weird issues with that particular environment. If that works, then you know that it's not an issue with your codebase. Since your static components are being served properly, that tells me that Apache is working fine. The only gear in the system left is Passenger. At this point, I would say it's an improperly configured Passenger. You should post up your Passenger config file, and ask the question on ServerFault.
A couple of things to try :
Have you gone though the following from the docs:
6.3.7. My Rails application’s log file is not being written to
There are a couple things that you
should be aware of:
By default, Phusion Passenger runs Rails applications in production
mode, so please be sure to check
production.log instead of
development.log. See RailsEnv for
configuration.
*
By default, Phusion Passenger runs Rails applications as the owner
of environment.rb. So the log file can
only be written to if that user has
write permission to the log file.
Please chmod or chown your log file
accordingly.
See User switching (security) for details.
If you’re using a RedHat-derived Linux
distribution (such as Fedora or
CentOS) then it is possible that
SELinux is interfering. RedHat’s
SELinux policy only allows Apache to
read/write directories that have the
httpd_sys_content_t security context.
Please run the following command to
give your Rails application folder
that context:
Have you checked your vhost or httpf.conf file ? Do you have any logging directives ?
Check the top level apache log file
Try setting PassengerLogLevel to 1 or 2 or 3, as shown here http://www.modrails.com/documentation/Users%20guide.html#_passengerloglevel_lt_integer_gt
Do you have any rack apps installed ?
My suggestion would be to go right back to "Hello World" land and create the smallest possible Ruby example application and upload it to see if there is a problem with Passenger or Ruby on the server.
May be a silly suggestion but I suggest you start by increasing the logging levels on production while you are testing. Do this in config/environments/production.rb and use:
config.log_level = :debug
This should at least get you some sort of backtrace so you can start to find the problem.
If you still get nothing - you may find that you have an issue with something as simple as a missing gem/plugin on your production server. That sort of thing may well manifest as a "500" error and just not be very verbose for you.
Can you run the test suite on your production server?
I'm using Capistrano and have everything configured. The weird issue I have is that before, I got a nice Passenger error saying what was wrong (I hadn't fully uploaded my vendor/rails directory). After I do that, however, I'm now getting the general Rails We're sorry, but something went wrong 500 error instead of the Passenger error page. My production log shows nothing (only that the log was created). Apache logs show nothing. I don't get why I'm no longer seeing the Passenger error that tells me exactly what is wrong; fixing the error Passenger was complaining about shouldn't prevent it from getting there, should it?
Can anyone help me?
FYI I'm running several PHP-based applications on the same server, with the rails app set as a subdomain (e.g. railsapp.mydomain.com). The full stack is:
Fedora Core 8
Apache 2.2.9
MySQL 5.0.45
Rails 2.3.4
Passenger 2.2.5
You have two issues at hand:
You're log file isn't writable by Passenger. Passengers runs as Apache. So make sure the webserver has the correct rights to write to the log/ directory.
You are probably missing a gem, database or configuration file. Can you start a console session?
./script/console production