Reliable server-to-iPhone messaging - ios

My company offers an iPhone app for day traders which basically tells them when it's a good time to buy or sell. A cluster of servers generate these BUY and SELL signals and need to be delivered to a customer's iOS device in a minute or less. For all other mobile clients we've developed, we are allowed to poll the server in the background (once per minute), to check for updates.
In iOS, however, it seems that doing anything in applicationDidEnterBackground that has to do with times or polling isn't an option.
This led me to look at push notifications, but from what I am reading, they aren't reliable. They employ a send-and-forget methodology, which there's no guarantee they will be received.
You can see the problem with this. If we issue a BUY signal and the user acts on it, then a SELL signal is generated 10 minutes later and send via push, but never arrives, they could lose a lot of money.
So, is there a good way to do this or am I out of luck? Thanks!

There are two intermediaries between your server and the user's device: a) Apple and b) the network.
Apple does not guarantee the delivery of all notifications; only the most recent is guaranteed to arrive and only for a limited period of time. For more information, check out the "Quality of Service" section in Apple Push Notification Service.
If the device is accessing the network through a mobile carrier, things may get ugly. I have experienced situations where, some notifications didn't arrive until much later, and some got lost entirely. From my experience, carriers protect -with zeal- the quality of their own services, rather than those of third parties like Apple. An SMS/MMS will not normally be lost, while a push notification might.
Polling the server would be a viable alternative for your app. Alas, Apple doesn't allow networking operations to take place for apps that have been put in the background state (except for Newsstand downloads and VoIP).

Some apps seem to do push notifications really well (GroupMe) while others don't. If you're really worried, you could use a service like Twilio to send the user an SMS message with a link that would open your app and give it some information. So the SMS could say "SELL SELL SELL yourapp://stock=APL" or something like that. This obviously won't work for iPod touch users or iPad users (although I don't know if that will be a problem for you.

Try using Apple's own push notification service: http://developer.apple.com/library/mac/documentation/NetworkingInternet/Conceptual/RemoteNotificationsPG/ApplePushService/ApplePushService.html
It's quite easy to implement, with just a few lines of code in the application and a bit of PHP and JSON on the server to do the sending. The good thing is that your server sends the request to Apple, and Apple's own servers handle the delivery to the device securely and reliably. Notifications are usually delivered within 10 seconds of being sent (unless the device is offline, then it will be delivered when the device comes online).
From my experience with push notifications, I haven't lost a single one, and there is a delivery option that continuously attempts to deliver it until it is successful, and there is even a server side callback API of some sort available that lets you check the status of your notifications. You could also try a service like Urban Airship to do the work for you.
You could also try using one of Apple's background modes as part of this (such as receive the 'BUY' as a notification and have the app wait for the 'SELL' in the background. The biggest limitation is that the app can only run in the background for about 10 minutes at a time, so you would have to use a workaround like playing music in the background (or making stock announcements like a music track ;P), or prompting the user to reopen the app to continue the background session.

Related

Run iOS code every minute comparable to android service [duplicate]

I'm developing a great feature for my app which requires HTTP requests to be sent periodically in background.
I have read already many articles and discussions here, but haven't come up with a solution because all suggestions I met on stackoverflow.com solve the problem only partially.
Let me explain in details what do I want my application to do.
Consider there is a website with API and I want to send requests (when app is in background mode) periodically to check the state of data on the website. And if the state of data is acceptable I would send Push Notification to user to notify him that data is correct at the moment.
Could someone propose a solution how to implement this idea in iOS app?
On iOS you can't do this, as you've described it. You don't get to schedule tasks to happen at regular intervals when your app is in the background or not running. You also don't get to control whether iOS decides to terminate your app when it's running in the background, so "not running" is a case you'd need to handle (you can't just keep running in the background as for long as you want).
I'm not sure I understand the server side of things though. If your server is manipulating the data until it's acceptable, and it can send push notifications, why does it need to wait for an incoming request from the phone? Why not just send the push when the data is ready? If the app decides what's "acceptable", maybe have the app tell the server what it wants so that the server knows when to send a push.
There are a couple of options that would get close to what you describe. If you implement the "background fetch" feature in your app, iOS will launch the app when it's not running and let it make network calls in the background. There's no guarantee of how often this happens, though. This is described in Apple's background execution docs
The other option is the "silent" push notification. If your server sends one of these, iOS can launch the app in the background to handle the notification. The app could make a network call if necessary. You can send these at whatever time you like, but Apple warns to not overdo it:
Silent notifications are not meant as a way to keep your app awake in the background, nor are they meant for high priority updates. APNs treats silent notifications as low priority and may throttle their delivery altogether if the total number becomes excessive. The actual limits are dynamic and can change based on conditions, but try not to send more than a few notifications per hour.
Silent pushes are described in Apple's push notification docs.
iOS Background Execution Limits
Questions
How do I keep my app running continuously in the background?
If I schedule a timer, how do I get it to fire when the screen is locked?
How do I run code in the background every 15 minutes?
How do I set up a network server that runs in the background?
How can my app provide an IPC service to another one of my app while it’s in the background?
Answer from Apple:
The short answer to all of these is You can’t. iOS puts strict limits on background execution. Its default behavior is to suspend your app shortly after the user has moved it to the background; this suspension prevents the process from running any code.
Official: https://developer.apple.com/forums/thread/685525

Should I use Apple Push Notification or simply pull data in background for simple app?

I have an app that fetches data from server via json/http (actually, it synconizes data with Core Data). User needs to be notified when new data is available in 5-10 minutes. I am planning to have about 10 users (that as an internal enterprise app), so I can simply fetch data in background using NSURLSession.
But iOS may kill my app in case of low memory (or even user may kill it!), and no notifications would be delivered! So, I believe APN may be used. But this solution looks very complex for such a simple task and small number of users.
Ideally, I should have some service/daemon or (like IntentService on android), but I can't have it on iOS, so there are only 2 ways: APN or background app (which may be killed). What is the right way here?
Even if your app killed, your app can be opened in background and fetch data. This feature is called as background app refresh. After updating data, you can show user a local notification, which makes it easy by not using APNS. However, if you want to use APNS, you can use Amazon SNS to send push notifications. If i am not remembering wrong, it gives first million push notifications as free for every month. It is very easy to implement, though.

Push notification/alternative that can timeout

I am working on an application that must notify the user of a server-initiated event. These notifications are only useful for a short space of time (30-60 seconds). For this reason, I am looking for a method that can both deliver a notification quickly, and, importantly, can somehow invalidate (retract/cancel/timeout) the notification after it has already been delivered.
My understanding is that the APNS is not suitable for this. They 'send and forget', giving no ability to check/modify/delete a notification. This functionality is integral to my app though, so I am open to any suggestions for methods or services that might let me achieve this.
In my mind there are several options:
Server sends notification to user. Server then later sends 'cancel' message to user, which removes the notification.
Server sends notification to user, which has a built in timer. This timer is monitored locally, and once it elapses, the notification is removed.
App periodically polls server and schedules/cancels a local notification according to what the server says.
My preference is option 2, because it is self contained and efficient. One message initiates both the scheduling and cancellation. Option 3 has issues with iOS shutting down the app if it's in the background (not to mention the rate at which it would have to poll the server given the notification would only be useful for ~30 seconds).
Do any services such as Urban Airship offer some functionality that could achieve this? Any other suggestions/complete work around methods? All very appreciated.
Thanks for your time!
Matt
EDIT: In the interests of encouraging out of the box thinking, another idea might be that the server initiates an automated phone call with the app user. If the user answers the call, the required information is given to them. If not, the information is no longer available. Bit wacky, and my instinct is that it would be costly, but I'm open to anything!
Anything that happens asynchronously can be done with push notifications as it already provides a unidirectional, instant communication channel between you and your customers, so no need to do strange phone calls (which can interrupt your users' activities, bothering them).
You can go for a dual solution, in which you notify your users of how many unread notifications they have in their inbox. Then can you implement your own in-app message inbox, which connects to your servers and fetches the relevant data (in case it hasn't expired - if it has, just let the user know -).
This way users would be able to know how many notifications have been made available to them, but they could only check the ones that are still valid. UrbanAirship employs this approach for their Rich Push feature.
Apart from this, you need to bear in mind push notifications can be very intrusive for the user, so use them wisely or you'll see your users unsubscribing from them or even worse, uninstalling your app.
Well my guess you are out of luck, since your only option is APNS.
There is no support for canceling notifications.
Apps can't access the notifications for the app, only the one the user uses to open the app. Also you can't really run apps in the background is they are not used for location, media, VOIP or need to access some kind accessory.
See my point where you can't really run app in backgroud.
Third party services can not add extra functionality to the APNS server as provided by Apple.
As to your suggest that the server will the app, you can't intercept call, sms,... on iOS. I really you only solution is to build a VOIP app that will call the user when ever the notification needs to be displaid.
Apple has no solution that will suite you needs, guess it will have to be an android app then :S

If I use Apple Push Notification service for instant messaging will apple block my account?

I want to create an iOS chatting app using APNS. If I have 10,000 active and they are continuing chatting, will apple block my developer account ? Is there any limitation regarding this?
I would discourage you from using APNS as a backbone of an "chatting app".
If you need fast chatting functionality you should write your own TCP-socket based server.
If every-few-second syncing is o.k. you can get away with a HTTP-based server backend (but all the pull-syncing can be hard on network traffic - so TCP-socket is still better choice).
You could however use APNS for fallback - when your app on certain device is not responding (i.e. is not connected to server) you can send an initial message trough APNS (to wake up your app & to notify the user there is a message waiting for him).
As soon as the user opens your app you should switch back to your TCP-socket or HTTP request based server communication.
As for your question: no, Apple would most probably (one can never know for sure) not reject your app just because of using APNS for chatting. But note (as the others said allready): messages between two users will get "lost" if they would interact too frequently - see the link Roman Barzyczak gave you.
"If you are sending multiple notifications to the same device or computer within a short period of time, the push service will send only the last one."
more information: http://developer.apple.com/library/ios/#technotes/tn2265/_index.html
but Apple wont block your developer account :)
You can use them for messaging but you are going to quickly find out that there is no guarantee they will arrive. This is known as the black hole of push notifications. ;-)
I like this answer here.
First try to use an APNS only solution.
Make your push notifications stateless (they only serve as "Hey you have some new stuff in the server").
So when the client gets a push notification it asks the server for new data (messages or other stuff).
Use OneSignal to simplify the code that sends push notifications (from the back-end). If a user in your app gets a message after 10 seconds he dose not care if you used TCP,socket.io or xmpp...
Even Whatsapp's messages can take couple of seconds to arrive.
A chat app is not a realtime game. A delay of couple of seconds will be acceptable by end users.

Push notification delivery speed using 3rd party services?

I'm currently using Pushwoosh as my push notification provider for iOS push notifications. What I'm noticing is that it takes on average 10-15 seconds to receive notifications after they are sent out. What I want to know is if this number is a normal number given the amount of traffic that Apple receives to their APNS servers? What kind of speeds do you get using Pushwoosh or other services? Is it time to switch to something more reliable, or is this just the nature of APNS no matter what provider I go with?
Pushwoosh is very cheap and affordable, but I'm starting to realize you get what you pay for, and that's not quality.
There are several possible problems
Your connection to pushwoosh.Just ping Pushwoosh API gateway cp.pushwoosh.com
Some delays on pushwoosh side.Send message, then go to https://cp.pushwoosh.com/notifications and find your message in the list, it must be first from the top. Status of the message can be pending, processing or done. In pending status your message is not being sent right now. It means that pushwoosh servers are currently very busy(really rare situation). When status becomes "processing", pushwoosh starts sending notifications to APNS immediately. In normal situation you should receive notification before your message becomes "done" in pushwoosh control panel. if not, see 4
Device connection.Even if you are sure that your device is connected to the internet - check again. This is the most common problem with delays.
APNS delays.I do not know 100% way to diagnose this, but if message status in pushwoosh control panel is "done" and you are sure about (3), there are some delays on APNS.
P.S.
If my reply will not help, feel free to contact Pushwoosh support(http://www.pushwoosh.com/contact-us/). They will investigate your case more closely. But do not forget to send them messageid of delayed message(you can find it on notifications page)
It seems to depend on speed, sometimes a PHP call directly to APNS comes up right away other times it can take upto 15 seconds sometimes longer i would put this down to communication link with the handset and Apple Servers.
We are currently using a Drupal module for sending push notifications and they're delivered almost instantly. (2-5 secs). I don't know which one, but if you're interested I'll ask my colleague...

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