I want to send a tweet, someone I'm following has tweeted, as direct message without copying it.
So person A tweets 'This is a test'
I send this as direct message to person B
Is this possible?
If you're asking whether it's possible to send a Direct Message via the Twitter API, the answer is yes. See https://dev.twitter.com/docs/api/1/post/direct_messages/new for details. If you're asking something else, you probably need to provide a few more details.
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My team is building a ticketing system. The goal is when we receive a new email we create a new ticket. All responses to that email are saved on the same ticket.
We have these basic goals working in simple cases, however, there is one case that we are struggling to find a good solution for. A client will email us, which creates a ticket, and we reply back requiring information. The client will send our reply to someone internal to their company. Then they will send the response back to us by replying with "see below". This response will have the conversation between them and their co-worker in the comment section of the email. The comment section will also contain our entire email chain which we don't want to duplicate.
The issue we are having is grabbing the conversation they had from the comment section to include with their response of "see below" and add them to the ticket. The only method we have come up with to solve this is manually parsing the comment section of the email, however, this is error-prone.
Does anyone know of a better way of tracking conversations they send you through the email?
We are using msgraph internally to send and receive emails and using their apis they have uniqueBody and body, but they don't seem to have a way to break the body up into its different parts.
What I need any of these options
1- get list of unique bodies from the email chain without using conversation Id as it will not be sufficient in some cases.
2- get the previous conversation Id of the incoming email. I mean if that email is a list of emails and it forwards to me.
UUID uuid = UUID.randomUUID();
message.addProperty("InternetMessageId", String.format("%s",uuid.toString()));
send InternetMessageId with a unique identifier to grab conversation id
change order only
I'm starting out with the Slack API and trying to just get a list of messages.
Here are my steps:
Created a Slack app and gave it channels:read and channels:history scope (also re-installed it)
Queried the list of channels with conversations.list (this worked fine)
From the output of conversations.list, I found a channel that I use and copied the id
Used the conversations.history api with the channelid from step 3
Result:
{ "ok": false, "error": "not_in_channel" }
I'm not at all sure what is happening here. I definitely have messages in the channel, and the documentation page for that api does not say anything about this "not_in_channel" error code.
What am I doing wrong?
After a long time of investigations (~2 hours), I found an easy approach. For Caleb's answer, I didn't understand how to invite a Bot to the channel. Hence, I am posting this answer.
Go to your Slack Channel and type the following as a message.
/invite #BOT_NAME
Eg: If your Bot name is SRE Incident Manager the command would be as follows.
/invite #sre_incident_manager
As soon as you start typing #, Slack will automatically suggest. So it becomes easy. For this, the Bot needs to be added to your Slack Workspace.
PS: Original answer.
The error not_in_channel has the exact meaning, your custom Slack app should be added to the channel.
Exact solution 1
To resolve the error, in the Web Slack interface:
Open channel settings
Click on the Integrations tab
Click Add apps and find your custom app.
Slack app might have different interface, see Iryna Vernik's answer.
Alternative solution 2
Give access to the bot to all channels by adding workspace wide scope, for example, chat:write.public. Depends on your needs and security requirements.
Alternative solution 3
To access the channel chat from API specify Incoming webhook. Slack will generate a unique URL with the token per each channel. Only convenient for a few channels.
This error arises when you are using the bot oauth token and the bot is not invited to the channel. To solve this you need to
Invite the bot(slack app) to join the channel.
Use the OAuth Access Token instead
To add Bot to your channel you need to write /invite #Bot_name in the slack channel
I also didn't understand how to invite a Bot to the channel. Way that was proposed by Caleb and Keet was not clear for me or not working. From my side, 'invite' work after
open channel
in Details tab, choose a 'More'clause
in dropdown menu, chouse an 'add app'
in pop-up look for you app (bot)
Also i was use Bot User OAuth Access Token, because i need this functionality in private channel (additionaly, you should add for bot groups:history scope)
FOr me, instead of invite a user/bot, I invite the app.
I'm getting started with the Slack API as well, and I've come to realize that not_in_channel simply means that the user/bot you are using the token for hasn't joined that particular channel you're trying to perform an action on.
Think of it this way: if you're using Slack on the web-browser or web-app, you wouldn't be able to post a message on a channel you haven't either joined or was invited to.
☝️ You'll also never run into this issue through the Slack UI/UX because you're not even able to access the channels UNTIL you are invited or join it.
Click to see png example of a slack message stating my bot being added to a channel
However, because we're using the API we can essentially skip some steps, and in this case we skipped the step where a user/bot has joined the channel before doing the action we're trying to perform (writing a message, grabbing information, etc).
💪 How to address this
There's probably plenty of ways to do it that I'm not versed in, but if you're just concerned about a specific channel or two without the concern of scaling to x channels I'll list the way that worked for me.
📇 /invite Slash Command
As others have mentioned, putting /invite in the message box lets you use Slack's slash command shortcut to add users. What's important is this way also allows us to invite bots to the channel.
Putting "#" triggers Slack to start auto-suggesting, which is why it then becomes easy to find your bot name in the list.
Click here to see screenshot example of the /invite command with #bot_name_here
Hope this helps answer people's question on why it's happening, and thank you to the original posts that got me out of my initial mess. 🙏
As all others said, you need to join each channel.
The bot can join channel programmatically by using API below:
https://api.slack.com/methods/conversations.join
Don't forget to add permission of conversations.join
I am sending email using sendgrid.
Are there any options in sendgrid to get email analytics (open/bounced/replied emails) for each users email address?
I've done this two ways before:
1) Use SendGrid's Event API to collect and aggregate the data yourself.
2) Use a service like sendwithus on top of your SendGrid account, which will collect your SendGrid analytics for you and provide analytics by recipient, template, segment, etc. They also provide an API and Ruby client.
Once you're logged into SendGrid, navigate to the Stats Dashboard.
You should then be able to see something like this:
I hope this helps.
Yes, There are option available for this, to get the status of individual emails sent via sendgrid.
Send a unique arguments with every email you sent and then later on you can get status of these emails with reference to unique argument.
Some more explanation of your question will help us a-lot to describe you the best possible solution.
i have recently done this work, so if you explain the whole scenario, i will come up with the solution.
There are two ways to get hold of this data:
Use the SendGrid Event Webhook to get near realtime information about every event for every email you send via SendGrid. It works by issuing a POST request to a URL that you specify.
You can then store all this data for consumption later on and it's by far the most granular information you can get. Key/Value stores like Redis are a good option for this, but if you want a simple option to get going, check out the SendGrid EventKit to get up and running quickly.
Or:
Grab the data via the Stats API. This endpoint allows you to grab the numbers you need in a multitude of ways for both main and subuser accounts.
Based on your question, you should investigate the Event Webhook as it will give you most clarity on what happens with each email you send.
You can now use Thinbox to get analytics from Sendgrid, Mailgun, Mandrill, or just by bcc'ing an email address they give you. It's basically like EventKit but for the rest of the ESPs too.
I'm new to twilio and have the following situation. I want to send an SMS to someone for an appointment confirmation. They'll text back CONFIRM or CANCEL etc to the message.
Is there any way to pass an internal database id in the SMS to them and get it back in their response so i know what they're confirming or canceling? I'd rather it not be shown to the end user receiving the text.
Thanks!
Twilio evangelist here.
Unfortunately there isn't any way to transparently include metadata in an SMS and have that metadata returned to you when they reply, but there ways to address your scenario.
If you are sending the user a text message you already have their phone number and you can use that as a unique ID. When the user replies to your message, Twilio will as part of our HTTP request to your application, pass you the users phone number. You can use that number to locate them in your database and mark them as confirming or canceling.
Hope that helps.
in github when a user sends you a message two things happen. You get a "new Message" on your github dashboard and you receive an email.
if you reply to that email it triggers a new Github message internally... so the users can actually have a full conversation through their email client without going into github even though Github is managing it all.
I know Malgun/Sendgrid have apis to manage receiving of emails (they send a POST request to your app when an email is received) but I need a little more info on how to do it... how exactly can I set up my app so that when a user receives a message they can just hit reply on their favorite email client while still maintaining track of that conversation. (they can still check their messaging history through my site)
Does anyone have an idea how exactly they do it?
Please help.
How this is implemented really depends on how you can handle incoming messages. If you're able to receive your emails as a POST to your application, then the email is really no different to a user sending the message on your site, you just need to parse the From: header from the email, and look up the user, and strip the fluff out of the email.
If you're writing your own code to handle the emails (eg. that polls a mailbox), then you could just POST them over to your app in the same way, or parse them up and POST more structured data.
Once you have the data, it's easy to construct a message and write it to your DB (and fire off email notification to the user, remembering to set the Reply-To: or From: headers so your script gets the replies). Most of these kind of messaging systems don't keep track of conversations/threads, but just store a string subject (and use "Re: ...") to keep things simple, though you could obviously add this if you're feeling ambitious!
If you're doing this, you should be security in mind - malicious users may POST to your email script, and email headers can easily be forged. Spammers will also use any possible scripts they can find to relay mail through other peoples servers.