I am trying to create a automated chat bot using Zendesk that provides answer's based on our FAQ.
I can give the FAQS on json format using our APIs or if there is anyway that i can store it on zendesk i can do that also
here is my requirements
lets a customer comes on chat we based on his category we need to
provide FAQs based on his category
after the FAQs are sent we ask him another question like if he is satisfied or not
If he is not satisfied he must be connected to real human agent.
can someone help me with this like if i need to write a chat bot using the zendesk api on i need to configure some answer bots or something like that
Related
I am totally new to google ads, I have a google ads account setup. I have a customer id (which I believe is the parent account id), under this I have a lot of 'Accounts' (url: ads.google.com/aw/accounts) setup. Every account have a list of campaigns. I want to prepare a report to fetch all campaigns and there settings. I am using postman to hit google apis (googleads.googleapis.com/v8).
I want to know what apis I can use to list all customer accounts and their campaigns?
Using the rest API for this sort of operation is not advised. It's expensive and there's an extremely tight limit.
It's advised to use the gRPC client libraries as they use search operations. You can learn more here: https://developers.google.com/google-ads/api/docs/start
Each of the client libraries has a robust set of examples and sample code that demonstrates exactly what you're trying to achieve (called list_accessible_accounts or similar). If you let me know what language you're using I can point you to the correct one.
I'm looking for a way to integrate the Google Assistant into my chatbot and be able to get answers to general questions like "whats the weather?", "how tall is X?", "what does X mean?" etc. (just how Google Home works). Ideally this would be over a REST API and I'd get the response back inside of a JSON payload.
I looked through the Google Assistant SDK docs but it wasn't clear on how I could host/build an API that does this. Any ideas on if something like this already exists?
Yes, you use the Google Assistant SDK.
There isn't a REST API, since other requirements for the SDK are poorly suited for REST. Instead it uses gRPC, which lets them publish a standard interface and lets you compile this interface to local language bindings.
IF you are using Python, C++, or Node.js, there are already libraries available which allow you to skip the gRPC setup yourself.
I'm currently working with Adwords API and I like to ask if there is a way on how can check if a campaign has changed? (Campaigns's name, keywords, etc etc...) As far as I researched the only way to check is by using the customer sync services, but it only checks for the campaign's common settings. Keywords and Text Ads are not included. I'm using Java by the way.
I write the application on Node.js and I need to get information from the forum, which works on the engine IP.Board. I decided to use XML-RPC API. On this issue there is an article In the administrative tools set support for XML-RPC API on the website of the IPB. I managed to get some information through the API, but I don't know how to authenticate a user.
My actions:
In the administrative tools set support for XML-RPC API
Add user and allow to perform all methods
Copy the key and use in my application
But when it comes to posting on the forum from outside I have trouble . Read the article linked above:
method postTopic
member_field: This should be the field to look up the 'member_key' in
(for instance, 'member_id', 'email', 'members_display_name', etc.)
member_key: The value to search in 'member_field' with in order to find the poster. You may pass member_field as ID and member_key as
1, for instance, to post a topic as member ID 1.
forum_id: The ID of the forum to post the topic in
topic_title: The topic title
post_content: The contents of the first post
Now I need to know the ID of the user on whose behalf to publish a post. How to know this?
I had a similar problem and simple solution is not found. You can write your extension for IPB and implement the necessary APIs themselves. Using IPB XML-RPC API (at the time of publication of the question), you can only yourself to find out the ID of a user and on his behalf to make the publication, publish answers or use other available options. For example, automatically check the availability of offensive language in the message and answer any warning.
Prior to making an elance job ad, I'm hoping to confirm it's possible to add an attendee to an event via the eventbrite api. As a non-programmer it's not at all clear in reading the dev eventbrite site that this is in fact possible. Here is what I want to do:
Create an event in Eventbrite
(and get the event id or whatever is needed)
Create a product in Infusionsoft
(using event id from eventbrite)
Upon product sale in Infusionsoft, make an http post with information similar to:
http://eventbrite-api-sample.com/ (add attendee command)?(event id command)?(customer name, email, etc)
Happily let eventbrite do it's thing in regards to reminders, checking, followup!
I apologize if my question is obvious! Thanks for any help! If this seems doable my hope is to make an elance job ad and provide the developer resource page for eventbrite!
Ryan
Based on my research and attempts to work with the API, it seems unlikely Eventbrite will ever open up that option. Importing attendees and using API to add attendees is crippled, likely so that no one uses their own site/payment processing to circumvent Eventbrite fees.
It looks like this is not possible to create a new attendee through the API. Their workflow page also suggests this:
http://developer.eventbrite.com/doc/workflows/#orders
This is not currently a feature available through the API, but there is an option to add attendees manually through the UI. Instructions are here: http://help.eventbrite.com/customer/en_us/portal/articles/428370-add-attendees-manually