Closed. This question does not meet Stack Overflow guidelines. It is not currently accepting answers.
This question does not appear to be about programming within the scope defined in the help center.
Closed last year.
Improve this question
My app is rejected with the following message i don't fully understand, because there is a login and it is not Apple related. I provided the login in Resolution Center.
Guideline 2.1 - Performance - App Completeness
Specifically, we were still unable to Sign up or Sign in with Apple. Please review the details below and complete the next steps.
Review device details:
Device type: iPhone and iPad
OS version: iOS 14.4
Next Steps
Please run your app on a device to reproduce the issues, then revise and submit your app for review.
If at first you're unable to reproduce the issue, try the following:
For new apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce.
For app updates, install the new version as an update to the previous version, then follow the steps to reproduce.
If we misunderstood the intended behavior of your app, please reply to this message in Resolution Center to provide information on how these features were intended to work.
I can give you multiple options to debug and solve this problem:
https://developer.apple.com/forums/thread/651533?page=8 There is an issue with 14.4 and xcode 12 related to apple login. You can try with iOS 13 and submit video at resolution centre.
Is it due to two factor authentication ? Cross-check apple ID settings.
Try changing http to https on web server, if applicable.
Let us know which option was useful to you.
It sounds like Apple believes there is a social login (Google, Facebook, etc) included in your app. You're going to need to ensure there's not.
You've already mentioned that there's not - but perhaps there is some package you're using which includes code that triggers some automated flagging process? Review your third party dependencies.
The best thing you can do though is get more specificity from Apple. They will usually clarify rejection notices if you contact them with questions.
Related
Closed. This question does not meet Stack Overflow guidelines. It is not currently accepting answers.
This question does not appear to be about programming within the scope defined in the help center.
Closed 2 years ago.
Improve this question
Apple started to reject our app because they can't access our app because of geo-restriction. We have also a video which shows our app's demonstration in the review process. And Apple Review Team can't access app in U.S.A. It's a gambling app and it must be geo-restricted according to the App Store Review Guidelines.
5.3.4 Apps that offer real money gaming (e.g. sports betting, poker, casino games, horse racing) or lotteries must have necessary licensing and permissions in the locations where the App is used, must be geo-restricted to those locations, and must be free on the App Store. Illegal gambling aids, including card counters, are not permitted on the App Store. Lottery apps must have consideration, chance, and a prize.
We show a pop up to user which says basically that they could not access to the app because of the geo-restricted.
Apple Review Team's Response:
5.3.4 Guideline 2.1 - Performance - App Completeness
We discovered one or more bugs in your app when reviewed on iPhone running iOS 13.5 on Wi-Fi.
Specifically, upon launch, your app displayed an error message. All apps submitted to the App Store must function correctly and provide access to all features and content at the time of review, regardless of network, device capability, location, etc.
Next Steps
To resolve this issue, please run your app on a device to identify any issues, then revise and resubmit your app for review.
If we misunderstood the intended behavior of your app, please reply to this message in Resolution Center to provide information on how these features were intended to work.
For new apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce the issue. For updates, install the new version as an update to the previous version, then follow the steps to reproduce the issue.
How can we make the app geo-restrict and also provide access to all features?
Thank you.
Specifically, upon launch, your app displayed an error message.
Was your error message clear to the user, explaining what had happened and what they must do to resolve the issue? Did you explain this restriction in your App Store description (particularly if you're submitting to any store where the restriction would apply), and in your App Store submission? Even if the user cannot proceed, they should have a good experience. It shouldn't just be an alert saying "go away." A legitimate user might launch your product while traveling, and it should be clear that they need to wait until they get home.
If we misunderstood the intended behavior of your app, please reply to this message in Resolution Center to provide information on how these features were intended to work.
This is the key point. Contact them. You may need to give them a backdoor that unlocks it for the Apple site. You may need to give them a special login. They may work with you in other ways. But contact them.
When you say "keeps getting rejected," that suggest more to the story. Did you contact them and did they tell you other things? Did you just keep submitting?
even though your app is geo restricted,you need to implement code for testing purpose so that they can test all the functionality of the app.i suggest you create a user for testing that will bypass the geo restriction and specify the name and password at notes in app submission.
Closed. This question does not meet Stack Overflow guidelines. It is not currently accepting answers.
This question does not appear to be about programming within the scope defined in the help center.
Closed 4 years ago.
Improve this question
Recently, I tried to update my app in AppStore. But it is rejected because of the following reasons.
Guideline 2.1 - Performance - App Completeness
Your app or its metadata does not appear to include final content.
Specifically, in the screenshots.
Next Steps
To resolve this issue, please review your app and metadata to ensure
that all of its content is final.
Please see attached screenshots for details.
Since your App Store Connect status is Metadata Rejected, we do NOT
require a new binary. To revise the metadata, visit App Store Connect
to select your app and revise the desired metadata values. Once you’ve
completed all changes, reply to this message in Resolution Center and
we will continue the review.
Update:
Once after remove the test content from db. I replied to the review team as following:
Kindly uninstall and re-install the app. We removed all sample data
from DB. The above screenshot is not valid in the submitted build. We
don't have such data in our DB.
Reply from review team:
Hello,
Thank you for your response.
Regarding 2.1 - Performance - App Completeness - The screenshots are
still to be found in your Metadata.
To resolve this issue, please review your app and metadata to ensure
that all of its content is final.
Please see attached screenshots for details.
Best regards,
App Store Review
This has nothing to do with your app (and the account you probably entered for Apple to login), but with your screenshots:
Any screenshots (and app previews for that matter) are not allowed to have "test", "beta", "alpha" etc. included in them. If you don't have the data in your database, simply download the existing screenshots, modify them with Photoshop, Sketch or a similar graphic program and re-upload them.
You could simply delete the text or replace it with some nicer sounding placeholder text/descriptions to give a good impression of your app with the screenshots.
Closed. This question does not meet Stack Overflow guidelines. It is not currently accepting answers.
This question does not appear to be about programming within the scope defined in the help center.
Closed 3 years ago.
Improve this question
From Apple
2. 1 Performance: App Completeness
Guideline 2.1 - Performance - App Completeness
We discovered one or more bugs in your app when reviewed on iPad running iOS 12.1.1 on Wi-Fi.
Specifically, we were unable to connect to the internet
Next Steps
To resolve this issue, please run your app on a device to identify any issues, then revise and resubmit your app for review.
If we misunderstood the intended behavior of your app, please reply to this message in Resolution Center to provide information on how these features were intended to work.
For new apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce the issue. For updates, install the new version as an update to the previous version, then follow the steps to reproduce the issue.
Resources
For information about testing your app and preparing it for review, please see Technical Note TN2431: App Testing Guide.
For a networking overview, please review About Networking. For a more specific overview of App Review’s IPv6 requirements, please review the IPv6 and App Review discussion on the Apple Developer Forum.
Please help to solve this issue and enable app for external tester or generate public url for app.
Disclaimer: We are checking internet connectivity on login and its working good in iPad and iPhone both.
Apple is testing your app in ipv6 connection. so it may get timeout or network not connected errors.
you can check this similar question and can debug your issue.
IPv6 App Store Rejection
Apple App Store IPV6 Requirement
There is an issue in your code:
(flags == NetworkReachabilityFlags.Reachable)
should be:
(flags & NetworkReachabilityFlags.Reachable) != 0
Closed. This question needs details or clarity. It is not currently accepting answers.
Want to improve this question? Add details and clarify the problem by editing this post.
Closed 6 years ago.
Improve this question
I am new in ios development. I have created one app, in this app some features are not available right now. So my question is can i submit my app to app store with same design by giving coming soon alert for those features. Thanks in advance.
It is likely that your app will be rejected if you include such an alert. Refer to section 2.1 of the App Review Guidelines:
2.1 App Completeness
Submissions to App Review should be final versions with all necessary metadata and fully functional URLs included; placeholder text, empty websites, and other temporary content should be scrubbed before submission. Make sure your app has been tested on-device for bugs and stability before you submit it, and include demo account info (and turn on your back-end service!) if your app includes a login. If you offer in-app purchases in your app, make sure they are complete, up-to-date, and visible to the reviewer, or that you explain why not in your review notes. Please don’t treat App Review as a software testing service. We will reject incomplete app bundles and binaries that crash or exhibit obvious technical problems.
And
2.2 Beta Testing
Demos, betas, and trial versions of your app don’t belong on the App Store...
You should remove all reference to "future functions" and put it back in when the function is available.
Yeah, as per my knowledge you can submit but it must not crash on iphone or ipad and must follow all the guidelines of apple. Because coming soon is on kind of UI of your app so i don't think that it will be rejected due to this kind of stuff.
You should refer App Store Review Guidelines for more details.
Closed. This question needs to be more focused. It is not currently accepting answers.
Want to improve this question? Update the question so it focuses on one problem only by editing this post.
Closed 7 years ago.
Improve this question
an app I have been working on got rejected by Apple,
here is the message I got from Apple when it got rejected:
From Apple
22.2 - Apps that contain false, fraudulent or misleading representations or use names or icons similar to other Apps will be rejected
22.2 Details
Your app or its metadata contains misleading content.
Specifically, the app screenshots and splash screen are from a well known TV show belonging to Keshet without the rights to use it.
We’ve attached screenshot for your reference.
Next Steps
Please remove or revise any misleading content in your app and its metadata.
Since your iTunes Connect Application State is Rejected, a new binary will be required. Make the desired metadata changes when you upload the new binary.
NOTE: Please be sure to make any metadata changes to all App Localizations by selecting each specific localization and making appropriate changes.*
some background,
I did develop this app for Keshet with permission, but I did not include any kind of permission from Keshet when submitting.
Yes, my bad, I just didn't know it was required.
Anyway, my question is,
would replying to Apple through the resolution center and including a document from Keshet's legel dept. be enough to resolve this issue?
or do I need to go through the whole process again, submitting a new binary etc.?
or perhaps something else?
Also, does this kind of rejection means that every other aspect of the game I submitted is okay?
because they only reacted to the rights to use Keshet's properties.
You should follow the instructions Apple gave you. (For example: "Since your iTunes Connect Application State is Rejected, a new binary will be required.")
Apple never promises that every other aspect is ok. Ever. Even the fact that you're updating an existing product doesn't promise that there won't be rejection due to things that were tacitly approved in previous versions. The only approval that really matters is when you see your app on the app store, and even then they sometimes retroactively reject apps that are already there. There are no guarantees in life.
StackOverflow isn't going to be able to give you any better information or advice than Apple will. If you have questions about their current process (which changes from time to time anyway), you need to speak with Apple.
Please follow App Store Review Guideline before you submit your App to App Store. In your case of Copyright issue follow section number 22 - Legal Requirements.
If you have copyrights to use particular Image , Logo or content then send that reference while submission to App Store.
After removal of objectionable content from project create new build and upload it again to App Store submission process.