Send a Whatsapp/SMS message with info obtained from a user with Autopilot - twilio

Question

I've made a simple bot that gives information and collects some data from the users that use it. For example a user can ask for an appoinment and give his cellphone. What I'm trying to do is send a WA or a SMS message to a third number with the information that the bot collected. This is a sample of the Task code for the collect part
"collect": {
"name": "schedule_appt",
"questions": [
{
{
"question": "Let us your phone number and an expert will get in touch with you",
"name": "appt_phone_number",
"type": "Twilio.PHONE_NUMBER"
}
]
Now, I want to send a WA or SMS message with the value of "Twilio.PHONE_NUMBER" to another number. Is it possible to do with the options that twilio give in the bot creator or should I create some custom code for this situation? If so, which would be the best way to do it? A PHP app, or something Web developed?
I'm kinda lost so any advice would be appreciated.
Thanks!

Answer 1

You can do something like this:
{
"actions": [
{
"collect": {
"name": "schedule_appt",
"questions": [
{
"question": "Let us your phone number and an expert will get in touch with you",
"name": "appt_phone_number",
"type": "Twilio.PHONE_NUMBER"
}
],
"on_complete": {
"redirect": {
"method": "POST",
"uri": "https://xyz.twil.io/sostub"
}
}
}
}
]
}
Twilio Function (destination for URL:https://xyz.twil.io/sostub match to your unique Twilio Function domain)
exports.handler = async function(context, event, callback) {
let twilioClient = context.getTwilioClient();
let memory = JSON.parse(event.Memory);
console.log("User Identifier: "+ event.UserIdentifier);
console.log("Task: "+ event.CurrentTask);
console.log(event.CurrentInput);
let message = "Your Message Has been Sent!";
let responseObject = {
"actions": [
{
"say": message
}]
};
let sendSMS = () => {
try {
let result = twilioClient.messages
.create({
body: `Appointment Scheduled, Mobile Phone ${event.CurrentInput}`,
to: '[phone]',
from: '[phone]',
});
return result;
} catch(e) {
console.log(e);
callback(e);
}
};
let result = await sendSMS();
callback(null, responseObject);
};