Twilio autopilot redirect not working properly - twilio

Im having a problem in getting Autopilot redirect to work
After redirecting to my POST url it stops saying anything.
Below is my code:
{
"actions": [
{
"collect": {
"name": "password_reset_collect",
"questions": [
{
"question": "I will perform password reset to your account. Do you wish to continue?",
"name": "continue",
"type": "Twilio.YES_NO"
}
],
"on_complete": {
"redirect": "https://88fb4b1a.ngrok.io/Voice/Post"
}
}
},
{
"remember": {
"action_query": "password_reset"
}
}
]
}
and in my POST url it returns JSON result using return Content() as follows
var response = "{\"actions\": [{\"say\": {\"speech\": \"Thank you! Have a good day\" }},{\"listen\": true }]}";
return Content(response, "application/json");
result:
{
"actions": [
{
"say": {
"speech": "Thank you! Have a good day"
}
},
{
"listen": true
}
]
}
It never say what I specified in the on JSON and the call end
What am I doing wrong?

Twilio developer evangelist here.
I'd try putting Remember before Collect, as mentioned on the Actions docs page.

Related

ADP API Update Worker Information

I am trying to make updates within the ADP Worker API, though I keep getting "403: Invalid Scope" for the error. I am using this reference guide, specifically the People > Personal Information > Personal Profile > Contact > Add Home Phone section.
I can interact with the API through GET requests, though I am unable to POST. I am using the URL:
https://api.adp.com/events/hr/v1/worker.personal-communication.landline.add
Body Payload:
{
"events": [
{
"data": {
"eventContext": {
"worker": {
"associateOID": "exampleID123123"
}
},
"transform": {
"worker": {
"person": {
"communication": {
"landline": {
"areaDialing": "240",
"dialNumber": "4567896"
}
}
}
}
}
},
"links": []
}
]
}
Response:
{
"response": {
"responseCode": 403,
"methodCode": "POST",
"resourceUri": {
"href": "/events/hr/v1/worker.personal-communication.landline.add"
},
"serverRequestDateTime": "2021-09-09T18:26:44.607Z",
"applicationCode": {
"code": 403,
"typeCode": "error",
"message": "Invalid Scope"
},
"client_ip_adddress": "xxx.xx.xxx.xxxx",
"adp-correlationID": "xxxxxxxxx-xxxxxxxxxxx-xxxxxxxxxx"
}
}
Any suggestions? Thank you in advance!
After some searching, I believe the answer to my initial question is that we are required to contact our ADP representative to add the ability to hit the Event API. We only had access to the Worker API, which allowed successful calls previously.

I am trying to add forwarding rule to the user's mailbox but it is not working asexpected

I am using graph API to add message rule which is forward a mail from user's inbox. Rule is getting added but mails are not forwarding to specified id.
Here are some details:
var data = {
"displayName": "From partner",
"sequence": 1,
"isEnabled": true,
"conditions": {
"isAutomaticForward": true
},
"actions": {
"forwardTo": [
{
"emailAddress": {
"name": "recipient name ",
"address": "email address"
}
}
],
"stopProcessingRules": true
}
}
axios.post("https://graph.microsoft.com/v1.0/users/{userId}/mailFolders/inbox/messageRules", data,
{
headers: {
"Authorization": "Bearer " + access_token
}
}
)
.then(response => {
console.log(response.data)
})
.catch(err => {
console.log(err.response)
})
Response is as expected but mails are not forwarding.
I tried the above payload, steps and it works for me!!
(1) Create a new rule using Graph API
POST https://graph.microsoft.com/v1.0/me/mailFolders/inbox/messageRules
Content-type: application/json
{
"displayName": "From partner",
"sequence": 2,
"isAutomaticForward": true,
"actions": {
"forwardTo": [
{
"emailAddress": {
"name": "Alex Wilbur",
"address": "AlexW#contoso.onmicrosoft.com"
}
}
],
"stopProcessingRules": true
}
}
(2) Test whether the rule is working or not.
Result: It's working as expected
(3) Check that the above rule shows or not (as part of Outlook.office.com or Outlook UI's rule section)
Adding a snapshot that i captured from Outlook.office.com, mailbox settings!!

Send a Whatsapp/SMS message with info obtained from a user with Autopilot

I've made a simple bot that gives information and collects some data from the users that use it. For example a user can ask for an appoinment and give his cellphone. What I'm trying to do is send a WA or a SMS message to a third number with the information that the bot collected. This is a sample of the Task code for the collect part
"collect": {
"name": "schedule_appt",
"questions": [
{
{
"question": "Let us your phone number and an expert will get in touch with you",
"name": "appt_phone_number",
"type": "Twilio.PHONE_NUMBER"
}
]
Now, I want to send a WA or SMS message with the value of "Twilio.PHONE_NUMBER" to another number. Is it possible to do with the options that twilio give in the bot creator or should I create some custom code for this situation? If so, which would be the best way to do it? A PHP app, or something Web developed?
I'm kinda lost so any advice would be appreciated.
Thanks!
You can do something like this:
{
"actions": [
{
"collect": {
"name": "schedule_appt",
"questions": [
{
"question": "Let us your phone number and an expert will get in touch with you",
"name": "appt_phone_number",
"type": "Twilio.PHONE_NUMBER"
}
],
"on_complete": {
"redirect": {
"method": "POST",
"uri": "https://xyz.twil.io/sostub"
}
}
}
}
]
}
Twilio Function (destination for URL:https://xyz.twil.io/sostub match to your unique Twilio Function domain)
exports.handler = async function(context, event, callback) {
let twilioClient = context.getTwilioClient();
let memory = JSON.parse(event.Memory);
console.log("User Identifier: "+ event.UserIdentifier);
console.log("Task: "+ event.CurrentTask);
console.log(event.CurrentInput);
let message = "Your Message Has been Sent!";
let responseObject = {
"actions": [
{
"say": message
}]
};
let sendSMS = () => {
try {
let result = twilioClient.messages
.create({
body: `Appointment Scheduled, Mobile Phone ${event.CurrentInput}`,
to: '+14075551212',
from: '+15095551212',
});
return result;
} catch(e) {
console.log(e);
callback(e);
}
};
let result = await sendSMS();
callback(null, responseObject);
};

Jira API: Add Comment Using Edit Endpoint

Jira has a an /edit endpoint which can be used to add a comment. There is an example in their documentation that suggests this input body to accomplish this:
{
"update": {
"comment": [
{
"add": {
"body": "It is time to finish this task"
}
}
]
}
}
I create the exact same input in my Java code:
private String createEditBody() {
JsonNodeFactory jsonNodeFactory = JsonNodeFactory.instance;
ObjectNode payload = jsonNodeFactory.objectNode();
ObjectNode update = payload.putObject("update");
ArrayNode comments = update.putArray("comment");
ObjectNode add = comments.addObject();
ObjectNode commentBody = add.putObject("add");
commentBody.put("body", "this is a test");
return payload.toString();
}
but when I send this PUT request I get an error saying that the "Operation value must be of type Atlassian Document Format"!
Checking the ADF format it says that "version", "type" and "content" are required for this format. So although their documentation example doesn't seem to be ADF format, I'm trying to guess the format and change it. Here's what I accomplished after modifying my code:
{
"update": {
"comment": [
{
"add": {
"version": 1,
"type": "paragraph",
"content": [
{
"body": "this is a test"
}
]
}
}
]
}
}
the add operation seems to be an ADF but now I get 500 (internal server error). Can you help me find the issue?
Note that the above example from Atlassian documentation is for "Jira Server Platform" but the instance I'm working with is "Jira Cloud Platform" although I think the behaviour should be the same for this endpoint.
after tinkering with the input body, I was able to form the right request body! This will work:
{
"update": {
"comment": [
{
"add": {
"body": {
"version": 1,
"type": "doc",
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "this is a test"
}
]
}
]
}
}
}
]
}
}
The annoying things that I learned along the way:
Jira's documentation is WRONG!! Sending the request in their example will fail!!
after making a few changes, I was able to get 204 from the endpoint while still comment was not being posted! And I guessed that the format is not correct and kept digging! But don't know why Jira returns 204 when it fails!!!

Autopilot redirect to new task not working correctly

So, I've been working with Autopilot tasks for a little here since the patch when you no longer need to build, and I've seen that when I get to the second redirect to another task and when that task listens, it just fails to listen and it goes back to its fallback task.
I've tried to not use a function between the redirect and such, I've used a direct post to my Twilio function, and none of that works. I do have a questionnaire of two questions, and the complete label is a redirect, and that is where my tasks start to fail.
"actions": [
{
"say": {
"speech": "I just have a few questions"
}
},
{
"collect": {
"name": "questions",
"questions": [
{
"question": "Is the weather nice today",
"name": "q_1",
"type": "Twilio.YES_NO",
},
{
"question": "Do you like ice cream?",
"name": "q_2",
"type": "Twilio.YES_NO",
}
],
"on_complete": {
"redirect": "MY FUNCTION LINK"
}
}
}
]
}
Then the function will return this as a JSON:
responseObject = {
"actions": [
{
"redirect": "task://MY TASK"
}
]
};
Then the tasks goes like this:
{
"actions": [
{
"say": "Would you like to be transfered over, or be called later?"
},
{
"listen": {
"tasks": [
"transfer",
"calllater"
]
}
}
]
}
But the tasks that as being listened to never completes, and my logs seem like the task that called it does not exist.
The task should go to the correct tasks that are being listed to, but it just crashes and goes back to the fallback task. I have to idea why this does not work, please let me know.
Twilio developer evangelist here. 👋
I just took the code you posted and adjusted it and it works fine. Let me tell you what I did.
I created a welcome task
// welcome task
{
"actions": [
{
"say": {
"speech": "I just have a few questions"
}
},
{
"collect": {
"name": "questions",
"questions": [
{
"question": "Do you like ice cream?",
"name": "q_2",
"type": "Twilio.YES_NO"
}
],
"on_complete": {
"redirect": "https://picayune-snout.glitch.me/api/collect"
}
}
}
]
}
This tasks defines similar to your example an on_complete endpoint which I hosted on Glitch. The endpoints responds with JSON which looks like this.
module.exports = (req, res) => {
res.setHeader('Content-Type', 'application/json');
res.send(JSON.stringify(
{
"actions": [
{
"say": {
"speech": "Thanks for you information"
}
},
{
"redirect": "task://continue"
}
]
}
));
}
Then, I defined the continue task similar to yours:
{
"actions": [
{
"say": "Would you like to be transfered over, or be called later?"
},
{
"listen": {
"tasks": [
"transfer",
"calllater"
]
}
}
]
}
calllater and transfer only use say and it works fine. Important piece is that you define samples for these two tasks so that the system can recognize them. Also you have to rebuild the model for the Natural Language Router.
Hard to tell what you did wrong. :/

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