I spent hours in forums to try to figure out what is the issue. I have an Apple developer account and configures a test user (Sandbox) - I have a check next to my user which I believe means it's created and should work. But I cannot use it. On my phone I don't see even the sandbox title under iTunes & App Store it's like I miss the capability in my application. There are many complaints about Sandboxing usage on Xcode but nothing that helped me out.
What do I need to check or add to make the Sandbox work?
I am having hard time to transfer application. It shows TestFlight beta testing criteria not matching. But I already removed all builds and test information from TestFlight. I have same issue in my two different iTunes account. If anyone have solution for this then please let me know.
I already contacted apple support but no reply from them since one week.
Enclosed are screenshots of my account status of TestFlight and app transfer page.
You should make sure that you removed all the information, in all languages. It worked for me.
screenshot
I am experiencing some issues with TestFlight and I am fairly new with iOS development so I am certain I must be missing something extremely small and frustrating.
We have our personal Apple IDs on our devices to test, and we sign into iTunes Connect with our work email/Apple ID (of which we were added to an organisation).
When I upload a new build and I want to get internal testers on it (take note it is only myself and another co-worker), only I get the TestFlight notification and email and not my co-worker. No notification, no email.
The strange part is that both of us are able to sign into iTunes Connect with our work email/Apple ID. And both of us are able to see and change details on the iTunes Connect Store.
I have tried removing him from the internal testing team and re-adding him, only for the status to show "Notified" but he does not get a notification or an email.
I have also removed TestFlight and re-installed it, and once in the application, the only available version to download is an older version (roughly a week old) and can not update the version to the latest build.
Everything was working one week ago. Any clues or advice on what to check or look out for?
Thanks to all in advance for all the help and information provided.
Make sure you have verified both your work and personal accounts. Apple has weird issues with this sometimes. You will also need to verify your account details again each time you add a new email address :)
I am trying to change my Bundle-ID & SKU but i came to know that its not possible.
So i decided to delete this app and create the new one with appropriate naming, still i didn't submit anything to itunes.
But there is no option for deleting the submission
This is my 1st experience with itunes connect. When i created my 1st project, i gave random Bundle-ID & SKU, now my app is ready and i realised that it should be something else.
Any help will be great.
You can change it here (follow the red square as shown below)
In my case i accidentally entered version number '6.0.1' when i actually wanted '6.1'.
The 'version' field is editable. when you change it and hit the 'save' button (give it a second..) it will change.
There is no way to delete an app in that state, according to the iTunes Connect Developer Guide.
Apps that have not been approved yet can’t be deleted
The only thing we can do for now is to change the name and bundle ID until Apple changes its mind.
Edit: Seems that Apple finally made this possible according to Leszek Szary's answer here
As of Year 2017, everything is still the same.. what a shame
This rule is so counter-intuitive especially for people who plan to test the app with testflight like us..
I don't know if this is gonna work. But we will prepare two apple accounts, one for testing and just name the SKU and etc whatever works. The other one is the official account use to submit app to app store..
Hope it will get fixed soon.
I saw many people experiencing this issue. The only way update version is to contact apple team. Here is it how I did.
Click on the help icon on the iTunesconnect and click on contact us. Check screenshot.
You will see
Please choose from the following topics: (select itunes connect upload or general error help)
Now you will see
If you need further assistance resolving your iTunes Connect error message, contact us.
Now click on contact us and you will see contact form like this.
Write your issue properly with your apple id. You will get the option to change version once they review your issue.
It took me only one day to get their reply. You will get email like this from apple team.
We are in 2019 and Apple finally (!) added a possibility to delete an app in "Prepare for Submission" state which was not previously accepted in the App Store at all (for example if you added a test app only for Testflight).
Now you can simply go to "App information" section and at the bottom you will see "Remove App" option which removes the entire application.
Also Apple's website with help: https://help.apple.com/app-store-connect/#/dev28d17ed35 was updated and now it confirms that you can remove apps in "Prepare for Submission" state:
To remove an app from your main view in My Apps, it must be first
removed from the App Store and any associated in-app purchases must be
removed from sale.
Additionally, you can only remove apps if all versions of that app are
in one of the following states:
Prepare for Submission
Invalid Binary
Developer Rejected
Rejected
Metadata Rejected
Developer Removed from Sale
Removed from Sale
Apps can’t be removed if they are part of a Game Center group, in an
app bundle, currently available on the App Store, associated with
in-app purchases available for sale, or if they're being actively
transferred to another account.
If the app is part of a Game Center group or app bundle and hasn't
been approved yet, it must be removed from the group or bundle before
it can be removed from your main view in My Apps. App bundles and
approved apps that are part of a Game Center group cannot be removed.
I also got the version ID wrong for an update and then there was no way to change it.
I think the best way is to update the build numbering. go to project and under identity section increment the build number.
for me it was
Version : 1.4.3
Build :0.4
I changed it to
Version : 1.4.3
Build :0.5
I didn't find any other solution to my problem. Hope this helps someone
Not sure if this is fixing the issue at hand, but I managed to change my wrongly assigned version number by simply going to the "General App Information" section in the bad version and updating it in the textfield!
I'm not sure how this works with new apps that don't have published versions yet but if it does you'll first need to set the old version to "Remove from Sale". After that you'll be able to remove the entire app.
First, submit your app for review purpose, after some time (In my case 3hr) remove option will appear on your app version details page, you can remove build and upload new build again with the same version but after removal of the build, it takes some time before uploading again.
Im a newbie in iOS App Development. Recently I made an app for a client. And he registered for the Apple developer account and assigned me as an ADMIN. So i was able to create provisioning profiles, etc. But Once we got the app ready for distribution, i came to know that i dont have permissions to upload it to the app store. I thought of asking my client for temporary switch of his login password so that i can use it,(He doesnt have a Mac) but felt inappropriate and asked him if he can change my role to agent. Eventually he assigned me as an agent. But even after that when i try to distribute from XCode Organizer window it says, Cannot find a registered user with the username.
Can anyone say what am I doing wrong here?.. Or is it not possible for the second agent to upload to app store?!! Sorry for my bad English. Thank you guys. Your help is most needed. I have been googling around for a day and still couldnt figure it out. Meanwhile is it because that iTunesConnect is shut down till 28th December.
Due to the holiday period Apple aren't allowing developers to submit apps to the review process - I believe this ends on the 28th December. So the iTunesConnect service is currently unavailable so you will not be able to submit through xcode or Application Loader
Apple gave developers plenty of notice about this by sending out emails to developers and associates in regards to this manner.