I am having hard time to transfer application. It shows TestFlight beta testing criteria not matching. But I already removed all builds and test information from TestFlight. I have same issue in my two different iTunes account. If anyone have solution for this then please let me know.
I already contacted apple support but no reply from them since one week.
Enclosed are screenshots of my account status of TestFlight and app transfer page.
You should make sure that you removed all the information, in all languages. It worked for me.
screenshot
Related
By mistake, I uploaded the GoogleService-info.plist from some other project with different bundle identifier in my latest release, to my AppStore. and now many people have downloaded the application from this release, and obviously they're not receiving any remote notifications. Now when I changed the GoogleService-info.plist to the actual project file and uploaded the app to test flight, when I update the app I still don't receive any notifications but when I uninstall and reinstall the app I start getting notifications. however, there're many users who are already using the app and now they'll just update the app and not re-install.
any help in this will be highly appreciated.
This is an unusual problem. The binary that you upload should have the new plist along with it. At this point you should contact apple developer support. I've had problems and they were very helpful.
1- Log in to AppStoreConnect
2- They changed things around. Go to the lower right hand corner and select Contact Us
3- If you select Development and Technical all the options from there will give you email support only. If you want phone support select Membership and Account > Account Access and from there you will get the choice of phone or email support.
I haven't spoken to them in a while but the problem that I had the initial operator couldn't help me and she had a specialist reach out to me. After I spoke to him he couldn't figure out how to fix the issue. He asked a supervisor and the supervisor couldn't figure it out. He said it was his first time experiencing such an issue (I had a regular account, expired paid account, and an active paid account, and one of my app bundle identifiers were still with the expired account but I needed it on my active account -it was headache). I had to send him an email detailing all the steps that led up to the problem and everything that I tried to do to fix it. They sent that email to a special team above them. Have an email like that already prepared.
It took a couple of days but the team figured out the issue just based off of the everything that he documented and tried and the detailed email that I sent them. The response 100% fixed the issue.
I have plenty of gripes with their app review team but apple's tech support, from what I've seen so far is top notch and very responsive.
If they fix the issue please come back here and add an update so that if someone else has this problem they can use it as a reference.
[UPDATED UPDATE: The issue was the difference between what Apple considers 'internal' testers which are those who have an Apple developer account and those who do not. The latter must wait for Apple to review regardless. And they do it on Apple time. If you get it in less than 30 hours consider yourself blessed by the RNG gods ;) but you should plan for 48 hours to be safe with regard to test team schedules. I did not un-mark the answer below as it was an excellent point and may help others. I accept my downvote and even understand it. I believe this post can help someone in the future ]
UPDATE: The public link says the beta is not accepting testers.
I have a beta that has worked fine before. This is a build not a new app. I have the following in the testflight UI. I have removed and re-added the testers group. I have removed and re-added the tester to the group. I have created another build completely. As you can see there are users that I could resend the invite to but two that are left hanging.
How can I fix this issue. Sadly, the main tester is one of the ones unavailable.
I am going to try the public link but that does not track issues the same way.
Looking under builds from the testers tab:
Maybe you forget to send build for review before beta as shown in the pictures?
Only after review tester will be able to test app using the public link. Usually, it takes one day.
AND
Hope it helps.
On iTunes Connect website, under build, I have no plus sign. My builds are not appearing.
Version number in the general tab (for the heck of it, build number too) are the same as in my iTunes Connect profile.
I archived an ipa in xcode 7.2 and uploaded to appstore successfully. However it does not appear in the app profile I created under build.
I also used the independent iTunes Connect app which also uploaded the ipa successfully, but it also does not appear in build section on website.
Any ideas what could be causing this issue?
iTunesConnect could be slow and buggy at times.
I encountered the same issue. Couldn't see it for 30+ minutes. Turned off my laptop, went to bed and the next morning it was there.
There will be having some issues with your uploaded build so you can just make appeal to App store technical team with your app id.
They will provide you guide and reason for not showing your build into itunesconnect.
Thanks for the advice. I never contacted Apple, but after 48 hours Apple finally contacted me via email saying that there are swift files that are not supported.
Wonderful. Thanks apple. Personal opinion: should have stayed with Objective-C. But I guess that solves the issue why it was not displaying under the build section on iTunes Connect.
I am experiencing some issues with TestFlight and I am fairly new with iOS development so I am certain I must be missing something extremely small and frustrating.
We have our personal Apple IDs on our devices to test, and we sign into iTunes Connect with our work email/Apple ID (of which we were added to an organisation).
When I upload a new build and I want to get internal testers on it (take note it is only myself and another co-worker), only I get the TestFlight notification and email and not my co-worker. No notification, no email.
The strange part is that both of us are able to sign into iTunes Connect with our work email/Apple ID. And both of us are able to see and change details on the iTunes Connect Store.
I have tried removing him from the internal testing team and re-adding him, only for the status to show "Notified" but he does not get a notification or an email.
I have also removed TestFlight and re-installed it, and once in the application, the only available version to download is an older version (roughly a week old) and can not update the version to the latest build.
Everything was working one week ago. Any clues or advice on what to check or look out for?
Thanks to all in advance for all the help and information provided.
Make sure you have verified both your work and personal accounts. Apple has weird issues with this sometimes. You will also need to verify your account details again each time you add a new email address :)
For the last couple of days I have been struggling trying to set up the enviroment to test in app purchase in xamarin. Their docs page is not very clear on what it needs to be done, at least for me.
For what I have researched, I need to sign a contract with apple, which requires me to give apple some information about my bank account, taxes, etc. That information is going to take a little while, maybe a week. So without contract, can I test in the sandbox mode in app purchase?
So far, I have created a development provisioning profile, my app id and bundle id as well, the products which I am going to sell within my app, and my test users. I tried getting product info from my device, but it did not work, no error, or app crash. Probably I am missing something here which causes this behavior.
I read in this page that I need to install my provisioning profile and configure xcode to sign the app with this profile. How do I do this in xamarin studio?
Also, I need to tell xcode whats the application bundle id, again, how do I do this?
I read the In-App Purchase Programming Guide and gave me an overall understanding about the architecture needed to implement in app purchases, but I am failing on the little details.
Any help would be appreciated. Thank you very much.
CraigD's answer to this may help: IAP ( In App Purchase ) sample for MonoTouch?
It doens't touch on live testing per se, but Craig's github example may help you with those details of implementation.