Issue watchers not receiving email notifications on JIRA software : I have watched several issue on our JIRA software, However I am not receiving any email when there is an update going on. What am I missing?
Please check the notification scheme applied to your project. As a project admin, you're capable to see the notification rules. For Jira Server, you can check this link: https://jira_domain/plugins/servlet/project-config/PROJECTKEY/notifications
You might need to check with your Jira administrator to adjust the notification scheme.
Also bear in mind, if you update a Jira issue by yourself, you might not be getting notifications by default. See your Preferences under your profile:
https://jira_domain/secure/ViewProfile.jspa
(My Changes: Do not notify me)
Another potential problem might be watchers' e-mail addresses - are they correct? Is your SMTP server able to send e-mails to these watchers' addresses? Problems might typicallly happen if recipients' e-mail addresses are in different domain and your SMTP is not configured properly to send e-mails to external domains.
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I am using tfs 2017. In the alert settings I have configured gmail smtp and when I try send test mail it works, mails are sent to the email address. I have configured notifications and set the delivery settings for the same. But the emails are not getting sent when ever I make any changes in any work item.
Could any one help out to resolve this issue?
First, for on-premises TFS, you must configure an SMTP sever in order for team members to see the Notifications option from their account menu and to receive notifications. Double this setting and make sure your SMTP server worked
According to your screenshot you are trying to manage notifications for a team:
Deliver to Specific team members
Roles Assigned To(New) Assigned
To(Previous ), Previous Assignee, Current Assignee
Make sure your account is applied to those roles for the changed work item.
And in this case,
by default, email notifications will be sent to your preferred email address: xxx#xxx.com. You could check and update your address in your user profile, check if the E-Mail address is the one you would like to use.
Besides, also try to change the Deliver to Team email address and directly input your E-Mail Address. Then test again.
I have a project in TFS. The last two pull requests, we got emails for "xxx has approved the code" but not the subsequent emails for "xxx marked the pull request as completed" The pull requests in question were both approved and completed. The emails do not appear to have been caught in Outlook's spam filter.
The subscription for all projects is "A pull request I created or am a reviewer on is updated"
Version: 15.117.26714.0
Is there a way to diagnose why TFS email notifications are so flaky? This isn't the first complaint I've gotten about TFS email notifications being unreliable.
Have tested TFS 2017.2 instance but could not reproduce the issue on my side. Both approved and completed E-mail sent correctly.
So the issue seems not be able to stable reproduce. For now, there is no way to trouble shoot this directly. You could check the event log in TFS sever to see if you got any error or warning info there.
To narrow down the issue, you could analysis both address the E-mail achieved and sent.
Notifications are sent to your preferred email address, which you can
change from your account preferences. Change the preferred one
and use another to see if issue still exists.
The received notifications are sent by the configured SMTP
server. Try to specify another SMTP Server and the email address
to use for sending emails.
One possibility for this issue, the action of approved and completed pull request were too closely. This may cause TFS only trigger one E-Mail. Do it slowly and try again. Based on my testing, in this case, the E-Mail are sent not in sequence, the completed came first then the approved one.
Moreover, you could also explicitly add a subscription with "A pull request I created or am a reviewer on is updated" just for the project you are working on, which may do the trick.
I was able to setup Server & Bots with Xcode 9 (ref). The integration can be run smoothly. However, the expected email report is never sent.
I've already setup my Mac to send emails using postfix. For example, I can run this command and then receive the email:
$ date | mail -s test1 nigong#mydomain.com
To make Xcode send email, I have done the following setups:
However, no email is sent or received. I wonder if there is any additional setup is needed.
Any help is appreciated. Many thanks!
After 20 hours searching I finally found the problem. I will try to describe the needed steps to get this working:
On your CI server the postfix SMTP server needs to be configured and working. There are multiple tutorials on the internet. The one I used was this one:
https://blog.anupamsg.me/2012/02/14/enabling-postfix-for-outbound-relay-via-gmail-on-os-x-lion-11/
However, I still was not able to sent a mail with the mail command after I configured everything like explained in the tutorial.
The missing piece was the Gmail setting for "less secure apps". Gmail does not allow sending emails over their SMTP even if login and password are correct. The SMTP server needs to fulfill special requirements. (which I am not aware of...) However, it is possible to losen that restriction and allow access from any SMTP. Here:
https://support.google.com/accounts/answer/6010255
Set "Allow less secure apps" to On. I recommend creating a dedicated Gmail account just for this and not to enable this setting on your day-to-day email account.
Now everything was working and I was able to successfully send mails with the macOS cli command mail.
The last step needed to solve this was to setup the Xcode server settings correctly. (and this is what basically answers OP's question). So, the correct setup (after mail cli works) was to not set any settings in Xcode server. Just remove all the settings, then Xcode server will fall back to postfix.
Just remove all settings, that's it. Now Xcode CI server sends successfully emails.
I have been working on a new TFS 2018 install and I have everything setup with the exception of email notifications. I setup in the admin console the SMTP relay information and when i click test and enter in my email, I get the test notification. Now when i switch to the TFS web console and I create a new work item and assign it to a user the user never gets an email. I have verified that the team notification are on and there is a notification setup for when a work item is assigned. Is there something Im missing, is there a log I need to enable to show if there are errors sending emails out?
any help would be great.
Firstly, please make sure you have created the subscriptions correctly and the SMTP server is OK. See Manage notifications for a team.
Based on my test, teams who are not part of Contributors group are not able to receive email notifications.
So, if your project team is not a member of the Contributors group, just add the team to the group. Then try it again.
Another workaround is using the email address directly when creating the subscriptions. This should be related to the AD sync issue. Refer to this thread for details: .
Without Active Directory, TFS will not send team alerts. Users can set
their preferred email address, which TFS will then sync to Active
Directory as the "[Member's default email address]". If no Active
Directory is found, that sync won't work, which means their default
email is blank. Blank email means no alert sent (which means no error
about the sending failing either).
I am working on a Third party application where I want to send customized template emails to user using webhooks when user place order or shipment gets created.
Is it possible to prohibit system to send email to user who place order and instead of that just fire an event to a third party app(using a webhook) so that that third party app will send email to that user with required and customized new details in new email template(which is not available in default variables of email templates)?
Any solution for this? Please
There's two options. One enables you to prevent emails from being sent and the other repurposes the initial default email. There isn't currently a way to disable the email from being sent as the setting doesn't existing in BigCommerce.
Option 1
Set up an SMTP server and configure mail relay rules
SendGrid covers some good basics on what mail relay is. BigCommerce has a support article for connecting your store to a custom SMTP server. You can also see more in the instructions from Microsoft on how to configure mail relay rules for Exchange.
Overall, this option is more complex.
Option 2
Conversio has a quick and easy guide on replacing the content of the default emails. It isn't the ideal solution, but it is less confusing than sending two receipts.