How to avoid duplicity of user stories for different users? - bdd

I am new in BDD, so I am struggling with some basic concepts.
Currently I am creating user stories for simple functionality: Login to a device.
Based on BDD methodology, I have to write user story for each (type of) user separately, so I ended up with this:
As a manager I want to log in so that I can use the terminal.
As a server I want to log in so that I can use the terminal.
As a order taker I want to log in so that I can use the terminal.
As a bartender I want to log in so that I can use the terminal.
As a kitchen I want to log in so that I can use the terminal.
...
For each role and each story I have slightly different scenarios on how to log in and where the user should end up after logging in (based on his status, time of the day, etc...). I think the scenarios are OK.
I am little confused, if this is how the stories should be written?
Thank you

The story template:
As a ...
I want ...
So that ...
was originally created in a context of mostly Waterfall projects. In those days, stakeholders only got one chance to request everything they thought they might need before the final release, after which change became expensive.
Now of course it's easier to ship multiple iterative releases, so we try to focus on small things that will make a difference. That template is just there to answer three questions that help sort out what's needed for the release from what isn't:
Who is it who wants this?
What do they want?
Why do they want it?
So if you can answer those three questions, it's a good story. And you know, it's OK for multiple people to want the same thing! As for the template, it's just "training wheels" to help you get used to asking those questions.
When we come to do BDD, a scenario is just an example of how something behaves. So we don't need one scenario for every person if the behaviour of the scenario is the same. We can just pick one as an example.
Given Sue is registered as a server
When she logs in
Then she should be taken to the terminal.
Of course, if different roles get different terminals you might want a couple of these; but if all the different roles get taken to different terminals then probably get the devs to put those in class-level unit tests instead. You only really need one example.
Lastly, don't start with login. Imagine they're logged in (hard-code it if you have to) and work out what they're logging in for. That's a much more interesting scenario.

Related

How should BDD statements be properly constructed? Is there a convention used in teams?

Is there a preferred way of creating BDD scenarios in small agile teams and amongst the community? I'm using courgette and it gives an example on https://courgette-testing.com/bdd
Scenario: Refunded items should be returned to stock
Given a customer previously bought a black sweater from me
And I have three black sweaters in stock.
When they return the black sweater for a refund
Then I should have four black sweaters in stock.
Does this sound like a good idea? Would this work well for communication in teams?
I've used their web steps bit, and am now doing the refactor bit to make it clear to the business.
Any links would help. Thanks
The conversations in BDD are more important than the tools. Rather than starting with the finely-grained specification in Courgette's example, try talking to the business first. Ask them for an example of the kind of behaviour they want.
When you write it down, start by just writing it the way they describe it. It's amazing how few people listen properly! After you've got the example from them, take a look at it. Can you see which bits are the contexts (Givens) and which are the outcomes (Thens)? Which is the step that's associated with triggering the behaviour you're interested in (Whens)?
Once you've worked that out, there are a couple more questions I like to ask:
Is there any other context which, for this same event, gives a different outcome?
Is there any other outcome that's important?
For instance, if I was implementing this behaviour for a big supermarket, I might come across an example like:
"Oh! No, don't add food back to stock. We don't know how it's been stored. We refund it if there's something wrong with it, but we bin it."
You can probably see how that might change your code!
Testers are really great at asking these questions and spotting missing scenarios! This leads us to the "Three Amigos" pattern. I like to include:
A business person, Product Owner, subject matter expert or person with the problem
A tester
A dev (or a pair of devs).
You can also include UI designers, technical writers, etc. - Matt Wynne says it's "Three Amigos where three is a number between 3 and 7".
I really like it when the developer writes the scenarios down, in any form that allows them to get to the "Given, When, Then". Sometimes I'll do it in the meeting; sometimes I do it later and show it or send it to my business person.
Courgette's example is something that typically happens when people don't have these conversations. If you start with the conversations, you're much more likely to get something that matches the above. Not only are those declarative steps easier for business to read and for the whole team to talk about, but they're also easier to maintain, as the detail of how they're achieved is hidden (usually in Step Definitions, and further in Page Objects).
There's all kinds of useful posts for BDD newcomers on my blog if you want to know more!

How precise user stories should be?

I've just started using SpecFlow. It's a tool for creating business understandable test scenarios in a BDD manner. Basically it transforms user stories to unit tests.
I'm a beginner to user stories and I wonder about its length. Is this a good practice to create very precise user stories? Here's an example:
In order to get help
As a StackOverflow user
I want to add post
with name and content
and add tags to it
and format the content
and the information about my post edits to be stored in the system
and some more things like that
Should I keep my stories compact? If so - how can I manage detailed requirements? Or maybe it's nothing wrong in very long and precise I want section in a user story?
If you could develop an entire system in a couple of weeks, and do that reliably, nobody would ever worry about "user stories". They'd just get you to develop the system, sit with you, and tweak it as it went.
User stories only exist in order to get feedback from people who can't be with you all the time, and to help you learn what it is that your users (and other stakeholders) really want.
Here's how I treat a list like this:
In order to get help
As a StackOverflow user
I want to add post
with name and content
and add tags to it
and format the content
and the information about my post edits to be stored in the system
You want to get help. Which of these actually add to your ability to get help? Is it you wanting help, or do you want to offer help to other people? Do you want recognition for the help you're offering other people? The top part of this seems false (and it's why it's really difficult to have these conversations with fake requirements).
I think there are multiple requirements here, and far beyond the scope of just one user story. With an analyst hat on, here's how I might break this down:
In order to award great content with appropriate recognition,
as Stack Exchange,
we want people's usernames to appear with their content.
Of course, the users want this too, but they're not paying for it (except through adverts). So work out who's paying for this, and why.
In order to get more page impressions and keep people on the site for longer,
as Stack Exchange,
we want users to be able to find similar content really easily.
Hm. This one's a bit trickier. See, the user doesn't really want to spend their entire life on StackOverflow. It's just that if we give them the appropriate recognition, and make it easier for others to find their content, they might do that. Not all "user stories" actually benefit users. Find out who's paying for them, and why; then you find your real stakeholder. It's also OK for a story to benefit more than one stakeholder, and it's easy to see how to rephrase this from the user's point of view as well.
format the content
Honestly not sure about this one. It might be about being able to emphasise important points, etc. There are a ton of aesthetic ideals that don't lend themselves well to BDD and automated scenarios. Sometimes the only way to do this is to try, and get feedback.
In order to avoid retyping my request every time
As the user
I want the information about my post edits to be stored in the system
Well, yes, that would be nice.
The thing is that each of these can be developed independently. If you can think of any feature, any item that you could get rid of and still have the release be valuable, put it in a separate story.
If you can replace "I want to..." with "I want to be able to..." it's likely that what you have there isn't a story, but an entire capability. Most people do this instinctively. Lots of people call those "epics".
I've just shown you how I break them down. It's a pretty simple process.
First, look at your requirements. If there's anything for which you can say, "I want to be able to..." or "Someone wants to be able to..." then you know that's a completely different capability, which means it's going to be a separate story.
You can then separate those into contexts. So you might have stories like:
In order to free up our junior traders
We want them to be able to generate contracts automatically
So that they can help with the trade analysis instead of typing.
If that seems too big for the feedback cycle (typically a two-week sprint), you can divide it further.
In order to free up our junior traders
We want them to be able to generate *orange juice* contracts automatically
So that they can help with the trade analysis instead of typing.
Here, we're focusing on being able to trade orange juice, but we could equally narrow the story down to the FTSE, or the US, or the NY stock exchange. This is how we focus the efforts on the thing that will deliver: protecting revenue, lowering costs or generating value.
To turn these into scenarios, I ask, "Can you give me an example of an OJ trade on the NY stock exchange?" If I see anything generic that I don't understand, I ask, "Can you give me an example of that?"
That example becomes my first scenario. The context (given) is defined by the limits of the story. The event (when) is the performance of the capability. The outcome (then) is the resulting value.
In answer to your question - yes, I think it's important to create precise user stories. That means knowing why it's valuable, defining the context that you're going to cover, and suggesting an example of what the outcome might be.
The example you gave is more than just one story, though. It's not precise enough. Hopefully the advice here will help you to narrow stories down to something useful. One or two days is a good length for a story, but if you're starting down this path and find they're a bit longer, that's OK.
Your changes are also stories.
I always advise the following:
Try cutting your stories in scenarios. The more scenarios, the better you can pinpoint when something is going wrong. Give all scenarios subjective names.
Now for example, your test. If step 1 goes wrong, all your other steps are not going to get tested.
Also use the Given, When and Then tags to read your scenarios easily.
So instead, you could say:
Feature: As a StackOverflow user I want to add a post
Scenario: I go to stackoverflow website
Given I open the browser
And I go to the stackoverflow website
When I click New Post
Then a new page appears to insert my data
Scenario: I fill in data for my post - Name and content
Given I do not modify this page
When I fill in name
And I fill in content
Then I add tags to it
And I format the content
Scenario: Check if information about post edits are stored in the system
Given...
Guess you will get where this is going :-)
There is no right detail level of user stories, as user stories shrink in size (scope) and grow in detail (specifications) over time. This slide shows a nice visualization from Gojko Adzic about this: http://www.slideshare.net/chassa/2015-0214agile-reqend2endcomplete/6
For the question on how precise and detailed a Gherkin scenario should be: Scenario should reveal interesting aspects of the user story to be implemented. They should use concrete (key) examples rather than abstract descriptions. The examples should focus on the aspect that should be illustrated. The scenario title should be an abstract description of the rule or aspect that is illustrated with the example(s) provided in the scenario.
You usually start with a main aspect (happy path) scenario, and then try to “break the model” by coming up with new examples (cases) that explore other aspects of the story. You start by asking the questions “How would you try out the story when it was implemented?” (happy path) and “What should happen if …?” to collect potential scenarios to consider (probably defining some of the questions to be out of scope for this story).
After that, you’re trying to answer these questions (scenario title) and illustrate them with concrete examples (scenario steps). This slide gives an idea of “break the model”: http://www.slideshare.net/chassa/2015-0214agile-reqend2endcomplete/61

Understand BDD with a pratical example

I'm trying to join the behaviour driven development approach, but to use it I need to understand how to think in that way.
I'd like to test it on a new personal project I'm starting right now (I'll use RoR)
The project will provide APIs to collect data from external applications, it will provide an authentication system (devise), several models to collect data as needed, and a payment system to purchase subscriptions which will give some premium-only features.
What kind of tests should I perform in order to cover all these functionalities but DRY?
I thought I should use both RSpec and Cucumber. For Devise I'll follow the documentation on their website, but it's not clear to me what kind of tests should I perform to check the data has been collected correctly and it is displayed correctly to the user and which tools use for that task. Also If you could provide a simple example of how would you organize tests and development for this kind of project will help (i'm not asking about real testing code -because I see it really depends upon the implementation-, but about development process and KIND of tests you would perform). If you need some more details to take a choice please let me know and feel free to invent it since it's for educational purposes.
I don’t think there can be any mention of BDD without someone chiming in that it’s all about the communication. So I’ll be that guy: it’s all about the communication! The real value is the exploration of functionality in accessible terms with different stakeholders to establish what the system needs to do transparently. With everybody talking the same language, it’s much easier to communicate goals. When it comes to implementation, developers know what they’re doing, stakeholders know what they’re getting and there shouldn’t be too many surprises (except for the things you missed / captured incorrectly / haven’t realised yet, perhaps).
So, get out there, speak to your stakeholders and work out what the person commissioning the system wants it do. If this is a solo effort, you're going to need to wear a number of different hats.
Your BDD tests will cover the behaviour of the system - units of desired functionality. You'll still need to do unit tests etc. - no change there.
As product owner, think about what you want the system to do – not how. You likely don’t care how things work, as long as they do work. If you’re a developer, this will likely be the difficult shift in thinking. When I first started looking into BDD, I was convinced that it made sense to go through UI journeys and technical details etc. in scenarios. It doesn’t. That stuff belongs in the step definitions. As developer, you can define all of the how stuff there.
As for keeping it DRY… Write your scenarios exactly how you need to in order to capture the required behaviour. Then you can worry about refactoring and identifying opportunities for step re-use. The use of regular expressions will help here too, to some extent. It’s tempting to go super-imperative and have a whole suite of re-usable steps, but you’ll likely realise it’s all very brittle when a change to a single step ripples through all of your scenarios, not just the one it was supposed to affect. If you're interested into any form of web automation, check out the web automation pyramid.
Useful resources (and lots of examples):
http://books.openlibra.com/pdf/cuke4ninja-2011-03-16.pdf < awesome free eBook – fun to read, too.
http://www.slideshare.net/lunivore/behavior-driven-development-11754474 < Liz really knows her stuff!
http://dannorth.net/2011/01/31/whose-domain-is-it-anyway/
https://www.google.co.uk/search?q=declarative+vs+imperative+BDD < go Team Declarative!
I'm not sure this meets your exact requirements, but this is how I do BDD (example is a webapp):
Pretend you're sitting in front of the computer as a user of your application. Write down the steps you need to perform to achieve one of the use cases, for instance:
Navigate to the system's url
Login
Select the function you require
Enter the relevant data to execute the function
Click the button to initiate the function
Wait for the system to respond
Ensure the data on the screen matches the data you expect.
If any of these steps fail to execute, or the data is incorrect, the test has failed.
Once you have this in a test file, you then use Gherkin/Cucumber/Webdriver to implement the code required to execute each of the steps. Each method of this is re-usable, so once you've implemented login in one place, it should work everywhere you call it.
for testing with cucumber or rspec for devise try this
see this - cucumber/rspec
or on github

Acceptance criteria (and other things) for a BDD story

We have a workflow engine that presents a list of available workflows (I mean workflow definitions, not instances) and user can click on the "Execute" link next to any workflow to ,well, execute a new instance of that workflow. I want to do this "execute a workflow" story(feature?) in the BDD way.
Story: execute a workflow
Scenario: execute a workflow by clicking on execute link in workflow list and nothing goes wrong
Given I am a user with sufficient rights
And I have added a workflow called "wf"
When I click on the execute link next to "wf" in the workflows list
When I view the list of workflow executions
Then the output is:
"""
1 | wf1 | not started
"""
(1st column: item#, 2nd: workflow name, 3rd: state)
I kinda feel this is more like a mess than a nice cut DBB scenario, I'm specially concerned with the acceptance criteria. My mind is not clear about how exactly I should approach something coarse-grained and user-coupled like "executing a workflow". I mean when it is API you are doing, everything is clear but what if you are describing some behavior which is initiated through (human)user interaction and the result of which is evident from initiating another use-case with complex output (like a list of items). The criteria for knowing that the workflow is indeed executed is to see a new item in the list of workflow executions, which is another story for itself. I kinda feel confused here.
Should I talk to database layer and check for the row that stores the newly created workflow instance -or- should I check for the presence of the item that points to the new instance in the list of workflow executions? If the second, then how exactly? should I check for all columns with correct values in one scenario or each column in it's own scenario?
May I refer you to a post I did quite recently on Acceptance Criteria vs. Scenarios? I think the example might be more illuminating if you use something resembling a specific use of the workflow engine, rather than a generic one. For instance, here's a fake pet shop which I'm using to try out an automation tool. I've then written scenarios around the pet shop, rather than trying to specify generic automation concerns.
If your customers are sometimes in healthcare, for instance, knock up a fake diagnosis tool which uses your engine and write a scenario around that. It might seem like a bit of work to start with, but I've found it pays back for itself very quickly.
Story: A doctor diagnoses black death
Scenario: The doctor starts the diagnosis
Given I am doctor with rights to use the system
And I've added a workflow called "diagnosis"
When I choose the "diagnosis" workflow
Then it should tell me that it's not started.
This is the benefit you're looking for - that a user gets some information, not that something is stored in a database. As far as possible, a scenario should push for the end value! So maybe it should even say something like:
Story: A doctor diagnoses Black Death
Scenario: The doctor starts the diagnosis
Given I am doctor with rights to use the system
And I want to diagnose a patient
When I choose "Diagnosis"
Then the system should prompt me to start diagnosing.
Given that all the symptoms match Black Death
When I perform the diagnosis
Then I should be able to diagnose the patient with Black Death.
Any smaller steps which are needed to make this easy and aesthetic are really usability issues. Don't use BDD frameworks to describe usability concerns (though they can step through them, thus giving you your regression tests). Instead, try it manually. BDD isn't a substitute for manual testing, it just helps out a bit.
If you can create a vaguely realistic use of the workflow engine, it'll help you to think of scenarios which you might miss. For instance, I have no idea right now how this workflow can be associated with a particular patient. I find specific, imaginative examples tend to help people visualise other scenarios more than something vague, generic and all-encompassing.
Also, try phrasing it in the same language the business might use, thinking about the business outcomes that you really want. Try not to think about how to implement the scenario - instead, just write it. This will be much, much easier if you actually go and talk to your business people or customers about the scenarios they can think of!
Any complexity needed to make the scenario run then goes into the code, where it's easier to maintain and refactor.
As an additional benefit, by identifying particular customers with particular needs, you can help your customer avoid the trap of putting every possible feature into the workflow engine "in case someone needs it". By talking through real scenarios with real people, they'll be able to help identify who needs which features the most, reducing scope and helping you to deliver as much value as possible.

BDD, what's a feature?

I'm just starting with BDD and I'm trying to build a small app, so I can see it working in a real environment, but I'm having trouble deciding what should be a feature. I'm building a tiny shop.
I decided that "Compare products" will be a feature and "User can checkout as guest" will be one, but to get to that, I first need to list products.
My question is, should "There should be a list of products" be a feature?
Thanks!
It should probably be a feature, but try wording it from a user's point of view. What does this list of product offer him?
User should be able to get an overview of offered products
User should be able to order and reorder products on name, price, availability.
It's pretty hard to begin doing BDD. The only thing that helps feeling confident in your abilities and the whole approach is to write test scenarios and the code that executes them. I would suggest you not to make already complex and confusing situation harder. Pick whatever task that you need to implement, open a blank text file and try to explain using simple sentences the behavior. Every sentence should start with one of three keywords: given, when and then. Using your favorite BDD framework write the code that will parse these sentences and stimulate the application to get into the start state (given), execute some commands (when) and assert the transitioned state (then). Application code may start from mere mocks. Replace gradually those mocks with gradually built code and grow your application with higher confidence and quality levels.
User story is a feature. Something that can be expressed in format:
As role
I would like to do something
So that goal
E.g.
As user
I would like to be able to compare products
So that I can select a product satisfying my needs in a best way
As guest
I would like to checkout my shopping cart
So that I can complete the purchase
Each feature have to be confirmed by a series of Given-When-Then scenarios of course.
You're basically asking what is a feature. Think about it, you have a story, a story describes a feature you (or other people involved) want for your app. Usually it has the form of: As a user I want to view list of products. You may add notes to this story, in order to make it more clear. But then comes the specific behaviour (that eventually you will test against) - there are infinite number of behaviours that conform to this story (think about view of products and the many ways to present them). Your focus, in BDD, is on finding the behaviour that suite your app needs (I use app and not user, because sometimes you should decide for the user) - by talking to as many people as you can, by trying stuff out and iterating it over.
It's like going from top to bottom - always trying to focus on behaviour - being more specific as you go. If you think about it, given a behaviour (meaning a set of tests) there is an infinite number of implementations. That's why the focus of BDD is to truly understand the behaviour by experimenting and talking - there is always a degree of freedom.
More important would be to figure out what the user wants to do with the list of products?
the feature would be providing something valuable to the user.
so in your case it would be
Choose a product to view from a list of products
Choose x products to compare from a list of products
Others
I would classify a feature as a minimum useful set of stories that deliver some coherent (business) value.
for BDD framework see http://kernowcode.wordpress.com
To determine, if a requirement is an explicit feature / user story, you could use the guidelines of task based design / documentation (e.g. http://www.sprez.com/articles/task-documentation-design.html). Such concepts acknowledge that a user of a system wants to achieve a specific result. Usually, to know something (such as: which products are available) is only a step in the process of purchasing / selling / building / etc.
A good starting point in BDD is to write the topics you would use as chapters in your user manual. These topics are usually the features you are going to provide in your software solution.
A nice framework that supports such an approach of specification-by-example is Concordion (http://concordion.org). Please have a look at the description of “acceptance tests in plain English” (http://gojko.net/2009/09/01/acceptance-testing-in-plain-english-with-concordion-net/).

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