We developed ios app. Now we are creating Prepare for Submission
Save section. Apple want to screenshot for us. But we have no require devices. Actually we are using webview. And we have a android app in play store. Just ı opened inspect mode on crome and take a screenshots and upload play store app information. I want to do same thing in appstore but I cant. How can ı solve this problem.
Actually ı tried image resize on photoshop but image quality is very bad if take screenshot on windows
They want 6.5 inch (iPhone XS Max, iPhone XR)
1242 x 2688 pixels (portrait)
2688 x 1242 pixels (landscape)
The screenshots should be in the right dimensions. Here you can check what they are.
And it is important the screenshots that you have to be for the right phone.
What I mean is that some screenshots can be as marketing screenshots. Imagine some additional info on the image and just part of the phone shown in there. But you need to display the right device there. You can check Colibra app in App Store.
Maybe this example can give you a good idea of how to generate your screenshots.
Related
I tried to submit app to app store recently and failed while reviewing.
Here's the message from app store.
I updated 5.5-inch iPhone screenshots with 1242*2208 but same issue comes.
How to solve this issue?
I uploaded 3 screenshots for 5.5-inch and 12.9-inch(2nd-generation).
Guideline 2.3.3 - Performance - Accurate Metadata
We noticed that your screenshots do not sufficiently reflect your app
in use.
Specifically, your 5.5-inch iPhone screenshots include iPhone XS
display features.
I have seen your screenshot and apple is right. your screenshot contains iPhone XS Features.
5.5 inch design is for 6 Plus, 6s plus, 7 plus, 8 plus. that device not have notch display. The time display in center of status bar. in your screenshot, you have time in left hand side which is like iPhone XS screen.
I have attached screenshot for your reference. please check it.
So, I couldn't find an answer to this easily, but here's the longer version of the question.
As iPhone X screenshots are optional, iPhone Xs will use the 5.5" screenshots in the App Store if none are available. However if I add just one screenshot for iPhone X, will they still show the 5.5" pictures as well? or will the App Store now show just that one image?
On a similar vein, am I correct in thinking that I need to upload a preview video separately for both iPad and iPhone, or can I use the same video for both?
I am making an app that uses the phone's camera to identify objects and then translate them into Spanish. I'm trying to setup the app store page and Itunes Connect says I need 5.5-inch screenshots for the page, but I don't have an iPhone plus and I can't take screenshots using the Xcode Simulator because the simulated phone doesn't have a camera, so my app's screen is blank. What can I do?
Best way to run app on highest resolution iPhone simulator. And later export those images using 5.5 inch width and height. Hope it helps.
You can do using any simple tool like preview on mac os
Also you can upload simple splash screen with correct resolution and update in future with correct images when you get the device
Have had no problems submitting screenshots to iTunes Connect until now. I just cropped out the status bar using Preview of a .png screenshot taken on my iPad mini to get the required dimensions and dragged/dropped. But I now get the "Incorrect Dimensions in one or more..." message.
Have tried using the simulator for different iPads to produce different dimensions. The only one that produces a screenshot acceptable to iTunes Connect is the iPad Pro simulator (2048 x 2732). But the results are inconsistent. They mostly show smaller images with added vertical white space, but in the case of one landscape view, certain views were placed incorrectly (although the other iPad non-Pro simulators did not have this problem).
iTunes Connect does say the 12.9" (pro) images may be used for other iPad sizes, but it looks like that simulator has problems. Are there any alternatives?
Can you explain this
They mostly show smaller images with added vertical white space, but in the case of one landscape view, certain views were placed incorrectly (although the other iPad non-Pro simulators did not have this problem).
When you take screenshots on the simulator make sure that Window->Scale is set to 100%.
Apple has finally changed the iTunes connect screenshots system this year. You can now upload 5 screenshots for the highest res devices (iPhone 6Plus and iPad Pro) and they will be used for all the lower res devices as well.
Before you would have to upload screenshots for all the other devices as well and it sucked. Now add support for 27 languages and I believe you would have to upload over 800 images, it was insane. Even Apple took the piss about this in one of their keynotes this year.
So you should take/use screenshots in iPhone 6 Plus resolution (2208×1242 or 1242×2208) and in iPad Pro resolution (2732×2048 or 2048×2732).
If you can take screenshots in the simulator than great, but my games run like crap there so I take them on my real iPhone 7/iPad Air 2 and scale them up. Not 100% ideal but I cannot really do anything else at the moment.
The same applies for videos, just upload them in 1920x1080 for the iPhone and you are good to go. For the iPad you would need to change the resolution of the video.
My games on the appStore do not have a video trailer for iPad because I could never convert the video correctly in iPad resolution for iTunes connect to accept the upload. However they still show you the iPhone video preview on iPads, so thats pretty awesome. I wonder if the same applies for screenshots, so if you do not upload iPad screenshots it will use the iPhone ones.
Hope this helps
The problem was mostly caused by my not realizing that I was dragging and dropping into an area that would only accept 12.9" screenshots. It looked just like the area into which I always copied screenshots, and I don't remember seeing "12.9" and "other sizes" shown below (was I possibly looking at an old iTunes Connect page from my cache?). If you click on "other sizes", you will get an area into which you can drop 9.7 screenshots.
The result was that Apple accepted my build, and when it showed up in the store, none of the 12.9" simulator-generated screenshots that I referenced in my app description showed up. Not sure why this happened, but apparently I now have to provide a new version which will now use 9.7 screenshots taken from my iPad.
I don't know why the iPad Pro (12.9) simulator messed up my landscape orientation (which I replaced with a portrait). It may be my app, which creates layout constraints programmatically, but they appear to work with the other iPad simulators.
Now that two more screensize show in iTunes Connect when you update your app. There are more screenshot size to take. My question is, do I have to upload screenshot for all sizes? What if I just upload one set of screens? Will they also show up in app store in other size devices?
Yes, Apple now requires you to also submit screenshots for the iPhone 6 and iPhone 6 Plus. You can either take screenshots in the iPhone Simulator or simply scale up your existing screenshots (not recommended) if the app doesn't fully support the larger screen sizes yet.
If you don't submit the screenshots, you will get:
ITC.apps.validation.screenshot_5.5-Inch_missing
ITC.apps.validation.screenshot_4.7-Inch_missing