Key Chain Data loss when app distribute through MDM - ios

In our iPad application user has to enter his details for registration. After the user enters his details we save those details in the Device's keychain.
So next time the user launched the app user can use the app without registering again. Since we save it in the keychain even the app reinstall by deleting is also worked fine.
One of our clients uses their MaaS360 MDM to distribute this app to their users. But when the user installs it through the MDM app and after the next day, keychain data got lost and ask the user to do device registration again.
Initially, we thought this is due to one of the policies they have included. But no luck. Can someone please tell me what has happened here and how to solve this issue.

There are two possible scenarios:
First scenario:
It's a configuration issue of MaaS360 MDM server. Please look at these config examples.
Second scenario:
It's not a MaaS360 MDM issue, it's rather a certificate issue. Probably, your client gets the similar error when he/she is distributing an app:
"Could not find a valid private-key/certificate pair for this profile in your keychain."
Apple documentation says the following about that:
This error message indicates that your system’s Keychain is missing either the public or private key for the certificate you are using to sign your application. This often happens when you are trying to sign and build your application from a different system than the one you originally used to request your code signing certificate. It can also happen if your certificate has expired or has been revoked. Ensure that your app’s provisioning profile contains a valid code signing certificate, and that your system’s Keychain contains that certificate, the private key originally used to generate that certificate, and the WWDR Intermediate Certificate.
Please read Code Signing instructions to find out how to get rid of that issue.

Related

Problems with iOS Free Provisioning Profile

I've been using Xcode with a free Apple ID, and signing a App with a free provisioning profile.
However, after I signed the App with another Mac, the certificate on the first Mac I used to sign the App with does not work anymore.
I received this error message when I tried to run it on my iPhone:
Please verify that your device's clock is properly set, and that your signing certificate is not expired. (0xE8008018).
After generating a new certificate via Xcode > Preferences > View Details... > iOS Distribution > Create, I got this error instead:
The identity used to sign the executable is no longer valid.
After deleting the App from my iPhone, I tried to run the App again and received this error message instead. This also caused my phone to freeze for a while:
dyld: Library not loaded: #rpath/libswiftCore.dylib
Referenced from: /var/mobile/Containers/Bundle/Application/XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX/Test.app/Test
Reason: no suitable image found. Did find:
/private/var/mobile/Containers/Bundle/Application/XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX/Test.app/Frameworks/libswiftCore.dylib: mmap() errno=1 validating first page of '/private/var/mobile/Containers/Bundle/Application/XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX/Test.app/Frameworks/libswiftCore.dylib'
(lldb)
Update: I'm using Free Provisioning Profile, thus I don't have access to iTunes Connect. I also can't import the certificate from my 2nd Mac as it was it was reset.
Update 2: I've also visited Keychain App and found 2 certificates - one expired and one valid. I deleted the expired one and tried to run the App on my phone again, but the error persists.
Update 3: I've tried to revoke all my certificates in developer.apple.com, but there isn't a certificates management. Only 'Programs & Add-ons' and 'Your Account' sections are available in the nav, which allows me to enrol into Apple Developer Program.
Update 4: I've also restarted my Xcode to no avail.
The main problem is that I'm not sure why I cannot revoke and regenerate a new certificate.
How can I solve this problem?
Generate a New CSR from your Keychain and download new certificate using this CSR. Include this certificate in your provisional profile and download it. Make sure you remove all expired certificates from Keychain. Good luck.
You don't need iTunes Connect to manage your certificates, IDs and provisioning profiles. iTunes Connect is used for managing your app store releases, which as you know you can't do with a free account.
You need to go to developer.apple.com and log in with your free account to the member center. You will be able to see the certificates and provisioning profiles under your developer account.
Since you don't have anything in the store (you can't with a free account), I would go into the developer's member center, revoke and delete any certificates that are out there, and delete all provisioning profiles. Start from scratch and generate a new certificate using a brand new CSR. Then generate a new provisioning profile using the existing app ID and the newly created certificate. Download the profile update your project settings to use the new signing identity and profile, and you're back in business.
Also, this is assuming that you are not sharing this developer account. If you are, doing the above instructions will make it so other developers will not be able to build with the signing identity unless you give them the private key for the certificate.
I managed to fix this problem by renaming the App name, and recompiling the App. I think that by renaming the App, a new certificate is generated, thus it would work.
Even though, it's not really a great solution, but it solved my problem as I wanted to rename the App in the first place.
Thanks everyone for providing answers!
I had to create a new Apple ID and it worked. Not the ideal solution but without access to certificates its the only solution that worked for me.

Expiring In-house Distribution provisioning profile and certificate

I have an in-house enterprise app that is managed (deployed) from MaaS360
'https://portal.fiberlink.com'
And this app is built (and still maintained) in XCode 4.6.3 (i know, i know), so I don't have any of the fancy new features in XCode 7 that might help alleviate this problem. In fact, even the refresh button in Organizer no longer works... you tap it and a dialog says "service unavailable" and I've tried it on different days, so it's not just a temporary glitch or service interruption. I believe apple disabled whatever portion of their service was servicing that request from XCode 4's Organizer.
The provisioning profile on it is going to expire in March, and I'm trying to figure out how to renew it without inconveniencing the users by making them download a new rebuilt app. It would be particularly painful for them because it would require they sync a few gigabytes of data from their device through iTunes for each person, and it's a few hundred people.
My problem is, my certificate I used to sign the app is also expiring around the same time (in March).
I happened to have another certificate and an associated provisioning profile, I had generated on a different mac which expires in 2019, and I tried to use it to update the expiring provisioning profile on MaaS360 for this app in question, and I get this error
So what has me a little terrified is, I'm back on the mac where I originally created and deployed the app... if I need to renew my existing certificate (which I assume means revoking it and replacing it with a new one), in order to create a new provisioning profile, aren't I going to run into this dialog again, claiming that my certificates don't match, because I'll now have a new one, hence I can't update the profile.
If the only way to update my expiring provisioning profile is with my soon-to-be-expired-but-also-identical certificate which originally created the profile, that still means my profile is going to expire as scheduled because my original certificate will have expired too.
Is there a way out of this dilemma?
You can have two certificates active at the same time. So I would generate a new certificate using the same key you used to generate the original one. To do this on the Apple developer portal, you will need the cert signing request. Most developers don't save this when they generate their certificate the first time. The good news is, if you have the private key that was used for your distribution certificate, you can use that to generate the CSR. To find out if you have the private key, you can use this post for how to locate it in the Keychain app. https://stackoverflow.com/a/33651921/3708242
Once you have verified that you have the private key used for the certificate for the app store distribution, you can generate the a CSR using the following procedure: https://stackoverflow.com/a/7111454/3708242
Once you have the CSR, go to Apple's developer portal and generate a new distribution certificate for "In-House and Ad Hoc" distribution. As long as you only have one out there, you should be able to create a second without having to revoke the existing one. Once you've done that, you will likely need to provide that certificate to the MaaS360 service (I'm not familiar with how that works, but somehow the Maas360 server must have the private key and certificate that the apps were built with, as it is clearly checking that when you push the build of your app and the certs don't match). So download the new cert and provide that to MaaS360.
Then, generate a new distribution profile using the new certificate. Or you can update the existing one to use the new cert by clicking the edit button on the provisioning profile, then changing the radio button to the new cert which should expire several years out. Note that this won't prevent any existing apps built using the profile from running in the meantime (revoking the certificate, however, would immediately cause the apps to stop working, which you don't want). Save and download the new profile, and use it to rebuild the app.
The app will then be built with the new certificate, that won't expire any time soon. I do think you are missing the part of the process where you will have to provide the new cert to MaaS360. I can't really help you with that part, but hopefully there is some documentation from IBM that can help you out there. But, you will need to fix it, because once the cert expires, non of the apps built with it will work. Good luck and let me know if any of this is not clear enough.

Certificate identity 'iPhone Developer: ' appears more than once in the keychain. The codesign tool requires there only be one

Ok, I am completely pulling my hair out on this one.
Back in July I created a provisioning profile so I could test on my iPad.
Then at the end of August I tried submitting my first App to the iTunes Store. The process was a complete nightmare, and I struggled. A lot. In the end I found a tutorial with relatively recent information in it, and only by following it step by step could I actually get anywhere with this. Unfortunately the result of this was that I created a new provisioning profile.
Now when I try to test on my iPad I get the following error in Xcode:
Certificate identity 'iPhone Developer: MyName' appears more than once in the keychain. The codesign tool requires there only be one.
I check the keychain, and sure enough there are the two provisioning profiles for development, one from July and the one I used to submit to the iTunes Store in August.
Now what I want to do is get rid of the old one, and then connect my iPad up to the new one. I can get rid of the old one fine, but I cannot connect my iPad to the new one, it insists on using the old profile, even to the point of re-attaching it to the keychain after Ive deleted it.
Can anyone tell me:
How to connect my iPad to the new provisioning profile?
And while we are at it, can anyone shed any light on why this entire process is so convoluted and difficult? Considering that so much of Apples interface is so well designed and fluid, this process of registering certificates and applying them to different devices and Apps seems so backwards. I initially suspected this was just me, but googling for these error messages reveals that there are many who are struggling at various points along this process.
This has nothing to do with Xcode and everything to do with keychain.
Open keychain.
Find the signing certificates that are tied to your provisioning profiles.
Delete one. You probably want to keep the newer one, so look at the expiration dates and remove the one that expires first.
Restart Xcode
You may need to update your provisioning profile if it isn't tied to the new certificate, but it won't be as painful as creating a new certificate.
Here's a broad overview of how code signing in Xcode works. It a bit much but will explain what's wrong with your configuration, and how you can fix it.
There are three parts to the mechanism that ensures that you are who you say you are and that your app is allowed to run where it wants to.
You've got a pair of keys, one public and one private. Your public key matches your private key, which identifies you.
Your keys are used to generate certificates. Generally, you'll have one certificate for development and one for distribution,either on the App Store or via Ad Hoc distribution. These certificates permit you to provision your apps.
Each certificate is used to generate provisioning profiles. The profiles must be attached to either a development or a distribution certification. A distribution profile either works on the App Store, or it contains a list of device IDs which may run apps signed with that profile.
If your certificate is expired, the provisioning profiles that are created with it are going to be invalid. In this case, replace both the certificate and the profiles. Generate a certificate signing request (CSR) from Keychain Access and upload it to the developer portal.
If you have multiple certificates in your keychain, Xcode won't know which one to use. This may happen if you renew your certificate and don't remove the old one. (It may also happen if you exported your developer profile and then imported it later. Your old certificates will carry over.)
If your provisioning profile is expired or invalid, you can renew it in the developer portal without generating a new CSR. You can just attach it to an existing valid certificate.
Certificates can't be carried over from one machine to another without moving the original key pair that requested it. Exporting the certificate from Keychain will export the keys as well.
Delete the old one, and start build with new.
One more way you can try , set code signing identity with profile you want to run in both target as well as project build setting.
Hope it will help you.
Otherwise you have to delete old one.

"No iOS Distribution certificate was found"

XCode has started generating this message when I try to refresh the profiles:
"No iOS Distribution Certificate Found. No iOS Distribution certificate was found. However, there is already a certificate request pending. An Agent or Admin must approve this request before you can download your certificate".
However there are no certificates pending approval displayed on the provisioning portal. What's more, I myself am an agent so even if there were a certificate pending approval I would be able to approve it.
What's the best way of getting Xcode / the portal out of this state?
At the moment I can't even compile because of this. Shouldn't I at least be able to develop even if there is no distribution profile?
Did you happen to recently change your keychain password and maybe blow away the keychain that the CSR was signed with? It will show up as the same keychain name but will be signed differently. I only ask since I accidentally did the same not too long ago.
EDIT:
If you don't see your keychain with a private key associated with it like the bottom two certs below you've got a keychain issue on your development box. The top cert is someone else from my team who I obviously don't have their private key.

Xcode valid signing identity not found, managing 2 dev accounts

I have a business account/profile that I used for app1. I put out app1 on the market and it is currently online. I then started a personal app2 with another dev account and finished app2 and tried to put it on the market. I got an error that I can only have one distribution certificate in the keychain so I removed my business one and was able to submit my personal app2. So now I am trying to make some changes on app1 but now I am getting a "valid signing identity not found" warning. So I tried re-downloading my distribution certificate and whatnot, tried creating new profiles, nothing is working. In the keychain I can view the certificate and there is no private key associated with it. I've read about everyone else who has encountered the "valid signing identity not found" problem and it seems the common solution is to revoke the certificate and create a new one. Except that I read that if you revoke the current certificate then my app will stop working on all devices & I can't have that happening. Please tell me apple didn't just screw me over (again).
I found this link, which answers the question: What, if any "screw it up permanently" situations are there in the App Store certificate/key-pair code signing process?
A Distribution certificate is used only for submission to iTunes Connect (and Ad Hoc stuff). Once approved, Apple signs the app with a different non-expiring certificate before putting the app in the App store, so the state of the developer's Distribution certificate no longer matters.

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