In my TestFlight, I have more than 50 builds for Internal & external testers as well.
Today I uploaded a new build ver 2.5.1 from Xcode (My last ver on Apple store is 2.5). The build has been upload & I can see my build has been processed under 'Activity' tab but when I am trying to load 'TestFlight' tab, I am getting a blank screen as below, none of the builds are visible.
I have tried to open iTunesConnect on Safari, Chrome with the different type of user access (Admin, developer) but still getting the same screen.
Is this something wrong with Apple (I am trying from last 3 hours) side or I have to make any provision from my end.
Please suggest.
I've had the same issue and could only fix it by contacting Apple directly. I've requested a call through their "contact us" (on iTunes connect, not the main website) and got a call within a minute.
After explaining to the attendant my case (mentioning that there's a javascript error on the developer console!) she immediately sent a ticket to the iTunes Connect team and it was fixed one day later.
I had build problem regarding Testflight.Once I uploaded on testflight the build could not been appear for a day.So I had contact with apple guy.
https://developer.apple.com/contact/#!/topic/select
Raise your queries here, they will definitely resolve your problem.
Hope this link will help you.
Here is my answer,
I tried for the whole day but Testflight was not loading.
I did try after 10 hours in midnight and I found all my builds are visible & Testflight is loading.
I think there was some issue from Apple side & they did fix within a day.
I also found a link discussing the same issue
https://apple.stackexchange.com/questions/308244/testflight-tab-doesnt-load-in-itunes-connect
Related
I have a Flutter developed App that I want to upload for App Store Review.
The App has been successfully uploaded through Xcode as you can see here— https://prntscr.com/26m7w94
Sadly, the Build doesn’t appear in my App Connect Build section as you can see here— https://prnt.sc/26no755
When I try to re-upload, it let’s me know that the Build is already uploaded to App Store Connect as you can see here— https://prnt.sc/26no84v
I have written to Apple and I don’t understand the answers they are giving me. They are just talking off-point.
Now I have waited for 8 days for this build to appear, but this uploaded build is not appearing.
Without this Build appearing, I cannot Submit to App Store Review.
Everything in the App Store Connect Form has been completely filled. Only Build remains to be added as you can see here— https://prntscr.com/26no94s
I can’t figure out what to do next, and this is 8(eight) wasted days gone by, with me not knowing what next to do.
Has anyone here faced this kind of problem before? How did you solve it?
Regards
Check in the TestFlight section. There might be a yellow triangle next to your build. You may need to answer some additional questions such as encryption usage etc. Just click on the triangle to answer and your build should be available afterwards.
Sometimes the answer to this issue is that there is actually a problem with App Store Connect (like right now).
You can check for issues on the Apple Developer System Status page.
For me changing the version from X.X.X to X.X.X+1 (2.2.2 -> 2.2.3) fixed the issue.
Sometimes it happens and I have also faced this problem .I successfully uploaded my bundle from Xcode but not found in connect.
I waited 30 minutes and refreshed .Then my bundle came in App Store connect.
Solution 1 : wait for some time & Refresh ,
Solution 2 : Create another Bundle and push to connect using Transporter (You can download transporter from appStore)
If the build doesn't show up on App Store Connect. You may want to check your email (the one you used as your Apple Id when uploading the build).
In my case Apple sent me an automatic email telling me that my build had some issues. Xcode didn't complain about anything and neither App Store Connect.
UPDATE: This might have boiled down to timing. After changing the version number to 1.0.0, that build showed up immediately. Half an hour later, the 0.0.1 build appeared out of the blue as well.
If you've set your version number to 0.0.1+X because you thought that makes sense while the app is still under development, change that back to 1.0.0+X. The upload will succeed, but app store connect won't list the build without a leading "1." in the version number.
Make sure no webviews are used in your app. It will not show builds in App Store Connect and neither XCode nor Apple will say that anything is wrong.
I'm trying to add a build to AppStore Connect but it's showing "No Builds" where should be an 'iOS' marker'
I have the same setup in another application and it's working just fine:
I have builds showing in the activity tab and it was working before.
This problem has re-surfaced from the start of April 2019. If you have exerienced this - this is how I solved it:
Existing Version 1.0.76
Changed this to 1.1.1 build and uploaded.
This appeared in activity pane (App Store Connect) and the Builds area of Testflight was filled with this 1 build. All 76 builds of v1.0 are still missing.
XCode 10.2
This has worked for the 3 Targets that were affected.
Hope this helps.
I was and still am waiting for Apple Support to reply to my week old Support query.
Thanks
John Goodstadt
We are having this same problem at work, so one of our team members contacted Apple Support detailing our problem and this was their reply:
Hello [Tyler's co-worker],
Thank you for reaching out to us in regard to issues with your builds
not showing in your TestFlight section of App Store Connect. I
understand the importance of your request and I will be further
assisting you. My name is [Apple Support Person], I’m with Apple Developer Program
Support.
I apologize for any inconvenience this has caused. Our engineers are
aware of this issue happening to developers. They are working on a
resolution. Currently, I don’t have an estimated time of when this
will be resolved. Feel free to reach out to me to check on any
updates. I’m more than happy to help in any way that I can.
Your case number is [redacted].
Best regards,
[Apple Support Person]
Apple Inc.
So Apple is aware of the issue and is working on it, but there is no time frame for when it will be fixed.
I'm having this same issue too. I tried to increase the version number (not the build number) then re-up again. And it works.
I want to upload the iOS App to Apple Store. And I have upload my code by Xcode 7.
But in the iTunes connect. I can not select my uplaod version because I did not see the "add" button of "build version". Like the following picture.
Did I missing something ? Thanks in advance.
Give it some time, there's definitely a delay. I've experienced delays of up to one hour before I saw the button appear to select a build. If Xcode 7 indicated that the application was successfully submitted, it sounds like you've done everything correct. Just wait a little bit.
We haven't been able to submit the app for review cause Apple's upload process is broken since about 3pm PDT Thursday. I got it to upload but can't release through Testflight or directly to Apple for App store review. Sadly, there isnt much we can do. We're in wait and wait mode.
Found this on the forums
https://forums.developer.apple.com/thread/25384
This is what their broken controls webpage looks like :-(
Below you can see that testing for external testers are turned off:
same for internal testing:
but when I transfer app, one of the criterias are not met:
Why?
I had the exact same issue, resolved by removing all Tester and Build from the TestFlight as discussed above also (!important) remove everything fields at the App Information - Test Information.
For me it was localised test descriptions. Make sure you check that drop down list on the right and clear out info for all languages.
I just solved the transfer issue, you just need to expire your build from tester by following the steps below. and then app will available for transfer..
open your app and click on testflight then click on the icon of your app as shown in below screenshot.
The click on expire build.
Now you can transfer your app :)
I've search for a long time and to me this worked:
Clean all builds inside: My Apps --> App Name --> TestFlight
Go to: Itunes Connect --> Users and Roles --> Tab "TestFlight Beta Testers" and click in the name from another user that isn't you.
Save.
Go back to the App in Itunes Connect: "Itunes Connect --> App Name --> Transfer App" and attempt to transfer again by clicking in "Transfer App".
To me this works. Hope help someone.
i had the same issue i deleted (mark expired) all the versions of app testing version in App TestFlight section and done the trick for me ;) attach is the screen shot of activity.
Another possible reason:
When you delete all test information from TestFlight, make sure you delete it for every language.
In the testinformation page, select every localised language and check if the form is empty.
I struggled with this for an entire day, I tried everything and finally found another workaround:
1) Expire all the builds
2) Delete all testers
3) Clear all the informations in the Testflight tab
4) Delete all langages except the main one
And finally the step which fixed the Testflight criteria for us
5) Create a new app version (no need to submit or even edit it)
now you check transfer.
Good Luck.
I know it's an old question, but it still bugs people to this day.
So the solution here, after you have removed all the testers, and expired all builds, go to TestFlight > Test Information and clear all the fields.
Also make sure you delete any localization you might have there. Give it 5 minutes, after which transfering will be possible.
Not sure if this is going to help,
Check Users and Roles > TestFlight Beta Testers
Do you have a tester who is testing the app that you want to transfer?
I have the exact same issue and I'm currently getting from Apple "our engineering team is still working diligently to have this resolved for you". I have been supplied with a workaround:
Enable TestFlight by adding a tester to a build
Then deactivate the build, by turning off TestFlight beta testing
Attempt to transfer again
unfortunately, I still haven't been able to resolve the issue.
We found that in addition to the other answers here, logging out and logging back in to iTunesConnect allowed us to continue after it was saying TestFlight was still enabled.
I was facing the same issue, going inside tranferring app console multiple times automatically fixed the issue and started showing all criteria as met.
Do the same step as #Imran Iqbal answer, if your app is Sign-in Required, uncheck Sign-in Required also, like:
then, you can transfer app.
I've exactly the same problem and could not solve it. The good news: After contacting Apple, they have confirmed a bug and they're working on a solutions. Apple confirmed also, that many developers ran into this.
Got that workaround from the support (that did not work for me):
1. Enable TestFlight by adding a tester to a build
2. Then deactivate the build, by turning off TestFlight beta testing
3. Attempt to transfer again
It looks like this is being done on purpose for new apps.
Now, A newly created app CANNOT be transferred into an account, until 14 - 21 days have passed.
An expiration period.
First, You must remove all build and user from TestFlight of that app. After its looks like below.
If you still not match last criteria than Sign Out and login again.
Creating new app version did it for me! Thanks!
The tricky solution is to enable testing again, add some tester in. The visit the TestFlight and under test flight users, you will see old active test flight users. Simple delete them.
When I try to achrvie the Xcode showing the message " Fetching list of teams from the Developer portal " . It always timed out. Can't fetch the team.
I Accounts it Showing Apple Id not having any Development Teams. I have added the Apple Id
I have just tried to make same and it's working properly for me. So, problem is not from Apple Side.
Please check your internet connection properly and try again.
Apple is facing some big problems for last two weeks and due to iTunesConnect Outage they are facing some problem in uploading the new application on AppStore. But here you can also check if your internet connection is good and make sure it is not low internet connectivity.
Here there is also some issue with Xcode 6.2 so better you delete the team and add them again and try to upload the application via Xcode.
In case you are still facing the same issue then better export the .ipa file and upload with "Application Loader" software from Apple.
It's because of low internet connectivity. If your internet connection is not proper then you cannot get an apple account through which you can make an IPA.
July 2015
I'm using XCode 6.4, and today, its been happily building Ad-Hoc .ipas for me all day, but now, on the same MacBook Pro, it's timing out every time on this same "Fetching list of teams from the developer portal" message.
Sometimes, it (eventually) returns a "The request timed out" message, sometimes I just get this...
And no, this isn't an internet problem...
This issue has been reported on several StackOverflow threads over the past few months. Usually it works, but sometimes it doesn't, and, in usual Xcode fashion, it gives no hint as to the cause/solution.
(How can the same company produce such a fantastic OS and hardware, yet their development environment is so consistantly bad, year after year...?)
Update
Sigh.
Out of desperation, I rebooted my MacBook, and now, it happily manages to load the list of teams.
(Just closing all Xcode instances wasn't enough to fix the issue.)
Welcome to the 1990s, folks.
I've tried everything that been said. Nothing works, what I do is try and cancel every moment that you know it will fail. Like a traffic that cant continue because of load of request.