is it possible to share a message from one open channel in another by slack's api (like you can do in the app)?
I understand how I can post a new message, but not how to share a message with its threads.
Related
In the docs, it is mentioned that only during session images we can send media images. But I know some companies out there are sending media messages if no session starts. How are they doing it? Is there any workaround to send media messages without an active session?
Are there solutions from Twilio?
We refer to this feature as Media message templates. They allow for a variety of different use cases that expand what is possible with text-only messages and require pre-approval by WhatsApp and behave similarly to standard templates.
This feature is currently in private beta. So you can wait until it'll be released (I can't give you an exact timeline here) or ask to be included by opening a ticket with our Ops team (messaging-channels-ops#twilio.com).
It seems list channel messages API does not lists all messages, specifically it does not list messages which are automatically posted when "Meet" button is pressed. When "Meet" button is pressed, it starts meetings, thus users can reply to the thread. We would like to find a way to capture such information using Graph APIs
Such messages are not returned by Graph API:
Conversations/replies to “Meet Now”(channel meeting) aren’t considered as channel messages since, user isn’t posting a message to channel. If the user is posting a new message to channel using “New Conversation Button” it’s considered as channel message.
Now, chat message API works because there is scope of chat replies for that particular message as a result we are also getting the replies back.
These features discussed above are by design.
Project description:
Currently we have our customers using various chat platforms such as whatsapp , and slack where our contact center is forced to use the same. However, we would like to give Twilio flex platform to our contact service team so that they can reply messages coming from whatsapp, slack.
Query regarding media messages:
I use Javascript Client SDK for front end and connect Twilio Flex as an agent. Chat is working fine. I can send / Receive messages. But, when I send media files through SDK, 'Media messages are not supported' is displaying in Twilio Flex. When I use get All Messages from API able to get that media file as message with type = media. Also media SID is created for the uploaded file. But not able to view the same file in twilio flex.
This is a very old OLD question, but there's a bit better answer now.
https://github.com/jprix/mms2FlexChat/tree/master/function
Twilio Flex Plugin SAMPLE that shows media use with Flex and WhatsApp. Caveat: even the sample is somewhat old at this point, but should at least be educational.
HTH
You are correct, Flex does not support media attachments. You could possibly work on some logic to pass in the media URL to the agent via chat, but I have not seen any code examples to share.
I wish to implement this feature that allows users to use a deep link into a Slack's channel on their phones or computers, and pre-fill some texts in the message box.
I have read through the documents and didn't find relevant solutions.
I was hoping to find a link that looks like:
https://slack.com/app_redirect?app=A1BES823B?text=prefilled_message
Deep Links in Slack do not support including a text message. You can only open a channel.
But you can use incoming webhooks to send messages to a channel on Slack.
Or if you want to provide that exact functionality you can always build your own app to do it.
I'm using Facebook Chat API in an iOS app. I already can send a message successfully to a Facebook friend. Now I'm wondering if a can send the same message to multiple recipients.
I don't know if it's technically possible or there's any limitation about that.
I know that I can create N messages for N users and send one by one. But depending on the number of Facebook friends that the user can select, it can take a long time until all the messages are delivered. If this is the only case, should I open one different thread for each message that is going to be sent with the XMPP stream?
I appreciate any resolution or clue for this question.
There's an XMPP extension XEP-0033: Extended Stanza Addressing which supports multicasting messages to multiple recipients. The extension has progressed to draft status, however few XMPP servers or clients support it. I doubt Facebook Chat does, and couldn't find any mention in the XMPPFramework source.
I don't think there's a better way than sending the same message to multiple recipients. Some servers may require you to pause between sending lots of identical messages, and I wouldn't be surprised if that were true of Facebook Chat.
Multi-User Chat is another way to accomplish this with XMPP, but unfortunately Facebook Chat doesn't support MUC.