I archived a new version of application on XCode and uploaded it on app store using XCode , however when I open all builds from app store connect , I am not able to find the build. Thus I am not able to choose the build on the version. to submit for review.
I'm having the same issue as well, it has been 20 hours since I upload my build when I'm writing this and it's still nowhere to be seen.
I also tried to upload a second build and it's also not showing.
So I believe it's an Apple issue and not isolated, looks like we can only wait for now.
Edit: It works now. I assume it works for everyone now.
I also had this issue this morning. I have just now uploaded a new build of my app and the new build now appears, the missing one still doesn't appear. You will need to change the version number and re-archive your app, as otherwise it will be rejected as a redundant upload.
Update after 10 minutes the new build also disappears. Awesome..
After archieved file uploaded successfully it will go into processing stage. Where they are checking the internal settings using the automated tools.
Things will be checked like if any permission issues coming etc.
Lets say of example if you are using camera into your application but you have not given permission into.plist file than it will get failed into processing & removed build from the App Store.
Also if you have set up the permission properly but not given instructions that how & why this gets used than also build will get failed into processing stage. So there can be various reasons.
Ofcourse they will send you an email to your Admin email Id about the build failed while processing with the reason so by that you can resolve the issue.
Hope this will helps to everyone.
My Xcode Version 8.2.1
I submitted my iOS app to iTunes Connect on yesterday but, the status is still showing “Processing” under Prerelease tab.
I found one link My prerelease app has been "processing" for over a week in iTunes Connect, what gives?
So, I changed the build version today and again uploaded .Today's Build is missing on iTunes Connect
Is this normal or is it a bug or I did something wrong? What’s my next option?
Thanks
It will take time to show your build on itunes connect. Some points you should cross check once before uploading again :-
1) If you are uploading build via Application Loader then check you version first. And I suggest you to upload it via xcode. Sometimes it happens binary get corrupt in "Payload" folder because there is some hidden files for eg .git or else. You should also check your Payload spelling for folder (Mistyping happens sometimes)
2) Check your email first , did you get any email from Apple. Sometimes it happens that our binary is not correct and further validation checked after binary upload. It shows in build section but after a while it is removed from there. You'll get mail regarding this.
3) Your build version should be greater then you uploaded previously.
Yes It is normal. Me too faced the same issue. So i upload the new build with different build number and it processing completed old and new build also.
The Reason behind it is the privacy issue in plist,
if u are using any UIImagePicker or any extra component so u must have to add key to plist.
Here is the some points to taken care.
1> Check all permission like location,photos,bluetooth if extra so remove it.
2> Add this if u using UIImagePicker NSPhotoLibraryUsageDescription
Photo Library Access Warning
My connection was dropped while I am uploading the archive to the apps store.. and it showed Uploaded successfully with big green tick..
And also it goes to the app store and wait forever in the processing state. So I just uploaded it with the new build number and it's processed within less than 10 minutes.
but troubles are not over :(
then I couldn't select my latest build for test it still showed that stuck one..
What can I do for this ?
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This has happened to me a few times already i.e. when a binary doesn't finish processing due to connection drop or other issues (on apple side).
Just upload a new build and use that build for release or test flight. Don't worry about the build that never finishes. Just ignore it and move on.
If you are still seeing build 2 as the latest under testfligth section, then logout, clear your browser cache, log back in and see. Clearly your build 3 is the latest one. itunesconnect is super flaky.
Use apple support as a last resort. They will take days to solve something as simple as this.
In my experience when the build stays greyed out and (processing) for longer than a few minutes it will stay forever like that. Best to just re-upload and wait for the new build to process. It does take a bit of time to show up for testing though.
These are the steps which I did to got build to the testflight internal testers
to show Export Compliance add below line
to info.plist
<key>ITSAppUsesNonExemptEncryption</key><false/>
change version no to different one (not the build no)
create archive and upload it without upload bitcode enable tick
I'm trying to upload an iOS app for review using Xcode's Organizer and I've encountered two problems:
Case 1
Binary uploads but when I press Submit for Review iTunes Connect gives the error:
Your app information could not be saved. Try again. If the problem
persists, contact us.
Case 2
After getting the first error message, I tried uploading a new binary, but got the following error message in Organizer:
ERROR ITMS-9000: "Redundant Binary Upload. There already exists a
binary upload with build version '1.1' for train '1.1'"
I tried uploading other binaries changing the version number but still I can't get my app to go in the review state. I also can't see any way to delete old binaries that were uploaded.
Another observation: My app should be around 30MB but when I look at the uploaded binary it is only 1.46MB. I guess there might be something wrong from the binary but I've built it using the same technique several times before and never had any issues.
Any ideas?
For me, I was filling out the form in Safari and getting the error. I logged out, then switched to Chrome and signed in. This fixed the error, and I was able to submit.
Sign out and Sign In again should work as it worked for me!
I solved this by increasing the number in Build (Select the Target, then Xcode -> General -> Build, see picture) by adding .1 so the build was 3.75 -> 3.75.1.
But only for the Build, the Version is still 3.75 and also appears like that in iTunesConnect.
Then the new binary uploaded and I could select it for review. In the picture below you may see the old and the new binary listed in iTunesConnect. Then I finally just had to select the new binary and submit for review.
Open web inspector, you will find that Apple said: We've got a server error ... 500
That's the real reason. :)
Update:
Inspired by #phantom, I try to use dotjs to run a javascript script to auto click submit button per 15 seconds, but still get the 500 error all the time.
#Geaka's answer is working for me. Because my product name is Chinese，I change my product name to english(DO NOT include whitespace! It maybe causes another error on building path error.)
I debug the apple website and find a js script named submit_for_review_cntrl.js which controls the whole submit progress. From line 123 to line 129(formatted by {} button in chrome) that setting the http headers, there is a field named X-Original-Filename, the value is given by $scope.addCcatFileToJson method in line 138, the param of this method is given by ajax callback, i guess there's a bug for encoding the product name field of the back-end code.
WTF Apple!
We just solved our version of the problem (generic error message)...
After hitting submit for review I was trying to upload a file for the ERN since my app uses encryption. It finally worked when I used a zip file that contains an image of the ERN response and a txt file describing what encryption is being used.
The problem unfortunately still occurs. My solution when this happens is removing the binary, clicking on the save button then adding the binary again. Then save and follow the standart procedure. That solves the problem for me without changing the build version or doing anything extra.
Finally find the solution:
Steps:
If your app version and build version is 1.0, keep version 1.0 and change build version as 1.1(bigger than last build version), then upload it.
If your app name is English, choose this build and submit to review, it would be change to review.
If your app name is not English, Chinese for example, you need to name it in Bundle display name,
Do not name it in TARGETS directly.
Maybe is also works for Japanese and Korean.
I solved this by switching over to Chrome instead of using Safari. Presto, worked right away!
I have met this problem this morning and have solved it. I change my product name from Chinese to English, and write the Chinese name in the Bundle display name, which solve this problem.
You can change the Bundle display name in the info.plist, and change the product name in the General tab in the project.
that's an erratic error. Probably some apple infrastructure problems You may have done something and then it worked - switching your browser, increasing build numbers and the like. But you could've hit several times submit as well. At least, after a while, my submission has been successful.
I opened the iTunes connect on my iPhone , and was able to submit sucessfully via iOS safari. I don't know why.
You will need to change the Build version. Create 1.2 build for version 1.1 of your app. Then upload your binary. After few minutes (on processing) you'll find new build to submit for rewiew.
I spent 2 hours !!!
Finally, i found the solutions. The main culprits is your PRODUCT NAME, it must be in English!
Go to build setting --> packaging --> change your product name into English
Change your "BUndle Display Name" to your desire localized name
Increase your build version and re-upload
This time you're fine!!!
I was plagued with these errors over and over when adding new screenshots.
Nothing seemed to help.
Then I visited iTunes connect in Safari (I normally use Chrome) and somehow all errors went away.
Maybe related to a Chrome browser extension like AdBlock?
TLDR; use Safari for iTunes Connect
I experienced this submitting an update today to my app. For about 30 minutes I retried and received the same error. I tried, removing the binary, signing out, I also rebuilt the binary with an incremented "Bundle Version String".
None of these steps made any difference, but I continued to retry, continued to get the same error, and eventually it accepted the submission.
I don't believe any of these solutions I tried made any difference. I believe there was some internal error on itunesconnect. As the message suggests, I think all you should do is try again later...
I only need to clear all my cookies, instead of switching browser.
Switch the browser you are using & then remove the build, save that once & then again add the build to it & then again save it. After that click on submit for review & it will work perfectly.
After 3 day, Itunes accept my first binary. I have tried to change my Bundle Display Name to English then tried to change to keep version 1.0 and change build versiyon to 1.2. Tried a lot of think and after 3 days surprise!!! Apple accept
I also got this error. Solution I found was to change contents in "Name" section of app description in iTunes Connect.
There was no need to change app name to English language (as some suggest), I just removed ":" character from app name - and then I could submit it to review! My localized versions of application still contained non-English names.
Had the same problem since my application name contains ":". The iTunes connect server returns 500 error because of it. I've just temporary removed ":" from English app title, submitted app and returned ":" back.
I think it ended up being a combination of several factors, but one thing that was definitely wrong was that I hadn't clicked the box about posting info to the Korean store. This was off by default and needed to be clicked. After doing this and several version changes (ended up submitting 1.2 instead of 1.0!) my app finally went into "waiting for review...".
Tried all possible solutions Chrome and Safari; none of them worked.
Then I switched to Firefox and magically it went through.
I found the simple solution. Just go to detail of the version, remove the current build then save.
Then click on the blue add button and add the current build again, save again. Then submit again.
It work for my case. Hope it helps
Log out from the iTunes from the current browser. and Login to iTunes from the another browser and try to submit the app.
Hope it works!
And Make sure that there should not be the Redundant binary (in other words the build number of the binary should not same).
I've just had the same problem.
Switching browsers to Chrome fixed it for me straight away, so will try clearing out Safari, and re-booting in order to get back to submitting with Safari.
#rayg - and for the sake of others - the Korean checkbox doesn't have to be checked in order to succeed in getting the app up for review. Maybe under certain circumstance it does have to be selected, so I'm not saying your solution to your scenario is wrong, but the post gave the impression that it's a requirement for every submitted app, which it isn't.
I have tried above all recommended solutions but none of them worked for me .
Then I select build version from my mac system and logged itunes connect using firefox from window system and it worked for me.
Or you can try itunes connect login from another Window/Mac system.